I enjoyed working with Becca in the sales department. She was knowledgable about the products and patient as we worked through the selection process. When the manufacturer inadvertently sent the wrong product, I alerted the team and they were responsive and professional. I very much appreciated the owner personally communicating with me to help work through the issues. Once the installation began, the process went fairly smoothly end result looks very nice. read more

I wouldn't go anywhere else for my 'flipping' needs. PF has a great selection of products as well as a 'wonderful', helpful, professional, and kind staff - where quality meets value all around...fast scheduling and excellent job on the install! We loved our home so much after the flip that we decided to stay a little longer before selling - thanks Portland Floor!! read more

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Worked with Kevin in sales, Ben and Zach in production, and David in install. I enjoyed working with all of them. They were all very professional, communicative, and helpful. I had new floors installed throughout my house. Through no fault of theirs, it was not a smooth project because they uncovered some pre-existing issues as they removed the old floor. But they worked with me and were very flexible in accommodating my schedule so I could get the other issues resolved. I am very happy with how everything turned out! Thanks to the entire team! read more

I had wood floors done as well carpet. Strongly recommend Portland Floors. From the initially bid process, where Dion spent way too much time patiently answering all of my questions, through the full process, communication was great, workmanship was great, and follow through was excellent! Definitely recommend. read more

My dishwasher recently failed and caused water damage in my kitchen. I was distressed to find out that the flooring has since been discontinued and thus the entire first level of the house, which was continuous hardwood, would need to be replaced. I was sad, dejected and overwhelmed by the prospect of such a large project. I went to Portland Floor after reading positive reviews, and I was not disappointed! Ryan and Zach were just so wonderful in terms of picking out new flooring that would match the style. Zach came out and measured the area among the chaos of the demolition. He also offered great advice on the flooring he thought would look good. He was personable, easy to talk to and never pushy. (Enjoy baby girl Zach!) Ryan is clearly an expert in his craft and understood the levels of subfloor and floor as well as how it integrated with the tile. After my interactions with this team, I felt rejuvenated and actually excited for the result! Thank you both for your high quality support, attention to detail, knowledge and overall excellence! I will recommend you to all! read more

Our experience with Portland Floors started off well with the sales staff being friendly and knowledgable at the store. We chose carpet quickly and they came a few days later to measure and turned the quote around quickly. That's where the experience went downhill. We paid over 50% for our carpets a month ago and were told we'd receive a call within a few days to schedule installation based on when they expected to receive our carpet. We waited 3 weeks with no contact although we did call twice for an update and were told that Ben would reach out to coordinate our installation. We finally reached out again after the holiday and were told Ben was out on holiday and someone else would contact us Monday to schedule installation. We were pleased to hear from that new contact on Monday who scheduled our delivery for the following day (Tuesday, which is today). We packed our stuff last night and moved several items downstairs and into bathrooms in preparation for their arrival this morning. They were supposed to arrive this morning between 9 and 11. At 11am my husband got a call that the warehouse had GIVEN OUR CARPET TO ANOTHER CUSTOMER and it has been installed. Thus we will not be getting our new carpets installed today and have to wait 10 more days! I'm pregnant and already moved lots of items in preparation for today and now we will be either moving everything back and then having to move it again, or living like this for 10 more days. This is just such a frustrating experience and I will not recommend this company to anyone else looking for new flooring. :( read more

Portland Floor on SW Canyon Rd. goes beyond all the stars. We visited several times in order to decide on kitchen floor tile. Zac Rector was outstanding in giving helpful information. Zac is extremely knowledgeable. We shopped 4 other tile stores and nowhere else did we receive the quality costumer service that Zac gave us. Thank you Zac for all your advice and assistance in choosing our tile. read more

I used Portland Floor recently for carpet and flooring. The product and installation were excellent! I worked with Zach Broberg and he was amazing!! Our dog chewed up our carpet on a visit to our new house and Zach was able to order carpet and get it delivered and installed in our very tight window of 3 weeks! He was also great at troubleshooting a few bumps along the way. I would highly recommend this company! read more

We were incredibly disappointed in the Communication from Portland Floor on our project. We left a 1/2 deposit to get the job started. There was poor follow through from multiple staff including the project manager, who literally never got in touch with us. In the end we worked directly with their subcontractor who was responsive or was until the final issues needed to be addressed. We held up the second half of payment until the job was as done as it seemed they were able to do. Look elsewhere. read more

Started off well but once they received my deposit it was crickets despite numerous phone calls, emails and even stopping by the shop, The actual work was fine but the lack of communication was so bad I won't be returning. read more

Our townhouse had old worn-down carpet and needed to be replaced. We got a quote from Portland Floor and decided to work with them. The selection was really good (almost too many options!!) of very high quality carpets. They were very accommodating about scheduling and were very responsive through communications. There were a few minor bumps, like needing to update the type of carpet pad after I placed the order, and I made a mistake with the check, but they handled it well and were super professional the entire time. They performed the work in one-day as promised. The only negative is that I had to re-adjust some closet doors and clean some spots on the doors and walls afterward, but it was relatively minor and not too much trouble. If I had more projects, I would use them again. read more

They did a great job on our floors! We also appreciated them being able to squeeze our project in as we were under a tight time window. Went with 4 stars because communication could have been better. read more

We had flooring done in a few rooms of our house. They have a great showroom, tons of options, and kind, knowledgeable people to help. We are very happy with the end result, beautiful, high-quality flooring in each of the rooms. They made one major error in one of the rooms that took quite some time to resolve. It's chaos getting flooring done, since all your stuff has to move, and that chaos continued for over a month while the error was sorted out. We had issues with communication, many many phone messages and emails where we received no reply. The customer service we received was very good, when we could get it. read more

This is a wonderful outfit of very decent people. Their showroom is well stocked with samples, but best of all, they are a great group to work with. It feels like you are working with one family that all have the same goal in mind -- pleasing their customer. I am a cabinet maker and found them when my wife and I were struggling to find a flooring for our house that matched our design goals. We spent months looking online and around town. It was nice that they were able to help us find the right flooring, but honestly, there are many showrooms with access to the same vendors. It's the service that was deserving of this review. A few people do a lot of work there, but they do it well and with sincerity and genuine care. I will offer them opportunities to be a part of all my remodel/design projects in the future, and especially my own! Thank you Simona, Zack, Ester and Ryan! :-) Bless You all. --Peter Delmar read more

I walked into Portland Floor after work in a hurry, just browsing. I wasn't expecting to find something that I loved before even walking into the showroom ha! We were really wanting to replace our floors and the moment we started the process with them, everything worked out. They worked with us on design, price, etc. I am BEYOND impressed with this local store. Staff is friendly and helped design my floors. :) read more

Portland Floor - Such a beautiful selection. These are the two I went with :) - Flooring Near Me - Portland, Oregon

We are really happy with Portland Floor and the final installed product. Portland floor was able to deliver a high quality product, timely installation and custom details that other local flooring providers could not. At the showroom, Zac showed us a variety of products and provided excellent details about the installation process and timing. John and his installation crew were fast, methodical and John did a great job of proactive communication along the way. Everyone we encountered at Portland Floors were fantastic. Thanks Zac, John, Roman and Ben! I highly recommend Portland Floor and we will be using them again in the future. read more

I never do this, except this one time. Zak was helpful and patient as we took our time deciding on the flooring. But once we did, stand back, because Dimitri and his team of installers did a terrific job. He kept us informed of issues or progress, of which there were few of the former and much of the second. The flooring looks great plus they did all sorts of little things that were not part of the deal but they knew would look better. The door to the crawl space is now a showpiece! We we're very impressed with Portland Floor, from the large amount of samples, to final installation. Can't recommend them highly enough. read more

Where to begin? I love this company and would highly recommend them. Doing any kind of construction work is a gamble depending on who you work with (lack of communication, not showing up, going beyond the budget, disrespectful workers, etc) but Portland Floor made it a breeze from start to finish. Roman was incredibly knowledgeable in educating us on the initial steps, installation process and timeline. Simona helped us pick out the perfect flooring. Zac made himself readily available to me for any questions or concerns (and I had a lot!). And the installation professional not only did a meticulous job but also completed the work so swiftly. They were even flexible and generous when an unexpected hiccup in the schedule occurred. Most importantly: my client was happy. This company is worth every penny and I can't wait for the opportunity to work with them again. Thanks Portland Floor! read more

Great place for any kind of flooring. So many choices it was hard to decide. Excellent Customer service, we will definitely be coming back for our future projects! Thank you Portland Floor!!! read more

Portland Floor - Decided to use this beautiful wood - Flooring Near Me - Portland, Oregon

We got our carpet installed with Portland Floor and WOW! We were looking for something that wasn't going to break the bank but also look nice and they really came through for our home. When I think of getting new flooring, it sounds hectic but they did such a wonderful job! Their showroom is really easy to navigate through product as everything is color coded. Their care for us was evident and I would definitely go again for any flooring needs! Love love LOVE my new carpet! :) read more

Portland Floor was helpful throughout the entire process and they had competitive pricing when compared to big box stores! They were able to get someone to my home for measurements within 72 hours and I was quoted in less than 2 days. They were patient and insightful as I weighed all the options they had available. Once I picked my flooring, they were able to install 14 days later. The removal of my previous floors and installation was done in a day. I could not be happier with my gorgeous new plush carpet! read more

Portland Floor was incredibly easy and responsive to work with. They have a surprisingly large inventory of flooring samples in their showroom. The project manager Roman was very responsive and the work was done on time and with very high quality at a reasonable price. Roman also was very amenable to modifying the bid as I elected to do the demo work myself. I could not be more pleased, highly recommend them and plan to use them again on another flooring project. read more

Highly recommended, A+! This was my first time ever buying flooring product but Portland Floor made it a great experience. I sent an email to their customer service line with some questions and I quickly received a response. Simona was incredibly friendly and helpful! The product was delivered on schedule and now it looks great in our new kitchen. Thank you Portland Floor! read more

We were in a bind with our concrete floor in our new house. We contacted Portland Floor and Zach came out the next day and gave us all the information we needed to make a decision on finishing the floor. They came out 2 days before they were scheduled and knocked it out!! They did a awesome job. We couldn't be happier with the floor. They delivered way and above what was expected. Top ten floor company no doubt!! Thanks again!! read more

DO NOT let them refinish your floors! They did an uneven finish, the wrong finish, they stained our base boards and our carpeting that runs next to the hardwood. They said their work was guaranteed for a year if we weren't happy. After 4 months, the floors had an "orange peel" look to the finish and now they won't fix the floors. So many problems. Their general contractor had to come back and repaint the baseboards and fix the carpet. Very disappointed with the outcome. read more

I had an incredible experience with Portland floor! From Roman coming out to measure for our new floors to Simona in the showroom helping us pick out the perfect flooring! She helped us find something in our budget and with the style we were hoping for! We ended up doing a luxury vinyl plank! They are sturdy and gorgeous! 10/10 would recommend Portland floor to anyone hoping for an easy and efficient experience from start to finish! read more

Portland Floors deserves more than 5 stars! We have been looking for flooring for about a year and visited nearly every flooring store in the Portland area. Everyone was nice but nothing spectacular...until meeting Zac from Portland Floors. Zac treats his customers like family. He goes above and beyond to make the experience of choosing and installing floors as easy and stress free as possible. He understands flooring and all the technicalities and is extremely knowledgeable. He stays on top of everything and is easy to reach with any questions...we had a few last minute phone calls about leveling our subfloors and he was available and solved all our problems. Zac deserves 20 stars for the level of care and attention to detail he provides his customers. Simona was also an absolute pleasure. She knew exactly what type of flooring we wanted and pulled the perfect options (we ended up choosing one of her recommendations). The installation staff was kind and efficient. They did a great job and worked hard. Our floors look fabulous and it's all thanks to the team at Portland Floors. They know their trade superbly and provide a level of service that is hard to find anymore. They really care about their product and their customers. They are bringing back classic customer service and expertise that has been strangled out by big box stores. Yet, they are priced fairly and competitively. If you need floors, Portland Floors truly is a gem bringing old world service with modern technique and design. We highly recommend!! read more

We had a wonderful experience through the entire process. From measurement, to choice of materials and install the entire team was knowledgeable, accommodating and an absolute pleasure to work with. I HIGHLY recommend Portland Floor. read more

Simona scheduled our tile and wood floor repair estimate for June 2nd. I took time off of work for this. Ryan came out and spent 45 minutes assessing our floors and getting a digital map of the layout of our house on his phone. He literally measured every room and every closet with a laser, and all the while I had the joy of listening to him talk about his divorce, guns, and life with his new girlfriend. Ugh. He promised to have an estimate done by the following Monday. On Wednesday, I call Simona and she couldn't find my appointment. She said she remembered scheduling us and that they do have a Ryan that worked that day. "Don't worry, I'll make sure he gets your estimate done." It's been 2 weeks now and she has not returned my call. If you'd like Portland Floor to send a strange man to walk through your home, keep a digital map on his personal phone, and not follow through with an estimate, then definitely waste your time with this company. What an invasive and creepy experience. read more

These guys are great! I ordered a floor and then had to return it. It was a big snarl and Simona made sure that it got sent back and exchanged for a something else. Really recommend working with these folks. read more

Professional, clean, highly responsive and trustworthy. Refinished our hardwood floors and even spent time during the quote advising is on how to install them. Definitely hiring them again! read more

I do not have any good experience with these guys, I called them for resurfacing the floors, they never did the job right. I even escalated this to BBB and never fixed the issue so far. Very Unprofessional guy and I would not advise these guys to anyone. Please do not go by their looks and appearance. Total cheating. read more

First off, I wanted to say that Dion was an amazing individual to work with. He was very detailed oriented with what I wanted and knew what to do with what I told him. I won't work with any other companies as I've had issues with them in the past. They have my service!!!! A+! read more

I recently needed to update my flooring. A friend of mine recommended this place, I absolutely love it. They have a huge selection and are very organized so that was very helpful and easy to make a selection. Everything is color coordinated and organized by different types of flooring. It helped me understand more about the floors and and distinguish what I actually like/need in my house. The gals working there were so helpful and friendly and were very diligent to my needs. Overall it was a great experience and I would recommend 10/10 read more