They are very knowledgeable and professional. Always do great work…read more If you want the job done right, these are the guys to call. It's a two man crew and both Phillip and Hugh are stand up guys.

The Phone Smith has the some of the best customer service I've ever experienced anywhere. I am…read moreblown away at how helpful the staff has been. The problem ended up being something not quite in their specific field but they came out multiple times (since my problem was intermittent) and kept trying to research it. Ended up contacting other people for me and found me a contact in a different field whom they believe will be able to test and figure out the problem. Thank you phone smith for the amazing help in trying to figure out our weird sound equipment problems. You guys rock!

After pulling our home off of the market due to the rising mortgage rates, my wife and I sat back…read moreand realized that our decision was a blessing in disguise. This blessing being that we would save an abundance of money that would have gone towards a higher mortgage at a new home. Therefore, we figured that we would use the money to make upgrades to our home. While playing video games together, my son suggested that we turn our spare room into a "mancave." After furnishing the room with a comfortable futon, I figured that we should upgrade the 42 inch tv that currently resided in the room to something a bit bigger (so American of me). While at Best Buy waiting to pick up a new tv, I began looking at tv stands; however, most of the stands were bulky and would conflict with the minimalist approach that I was aiming for. I immediately started watching YouTube videos on how to install a TV wall mount, and came to the conclusion that it was a job that my wife and I could take on. However, when the mount arrived at our home via Amazon, we realized that we much rather prefer to have a professional install it. I immediately did a Yelp search for "tv mounters" and the results led me to Alive Entertainments owned and operated by a gentleman named Francisco. Francisco not only had perfect reviews (and the photos to showcase his work), but also had a really cool bio about his journey working with electronics (ironically I had a similar upbringing in relation to installing car audio systems in my youth). I gave Francisco a call and was able to secure a same day appointment. Leading up to the set appointment time, Francisco did a great job of communicating his status. Francisco arrived at 1:23 pm and finished the installation at 2:10 pm, which was extremely quick. It probably would have been quicker had I not bothered Francisco with questions pertaining to the installation. I'm using the word bothered; however, Francisco did not seem bothered at all to patiently answer my questions. By the attention to detail that Francisco applied to the installation, it's pretty obvious that Francisco is knowledgeable and passionate about his craft. I'm looking forward to playing video games and using our spare room for at-home workouts on those days when I cannot make it to the gym. I will definitely refer Francisco to my family & friends, and plan on scheduling another appointment in the near future to have our bedroom television mounted. Thank you Francisco!

I reached out to Alive Entertainments earlier this week for a quote and received a response within…read moreminutes! They had appointments available as soon as the next day which was unlike other companies we reached out to, and they were also the most affordable. They even gave us a call when they were on the way, and arrived right on time for our scheduled appointment. They were also polite and removed their shoes, and wore masks and abided by social distancing guidelines. We purchased a mount ourselves for them to use for mounting our TV on the wall. They explained everything thoroughly, and I could even hear Francisco explaining to his son each step along the way, as it seemed he was training him. It really showed how much he knew about what he was doing! Once the tv was mounted, Francisco m explained to us how to use the mount, and how to uninstall it if we ever needed to put up a new TV. I was impressed with their punctuality and their level of knowledge. Usually these kind of service appointments don't occur right on time. They were in and out, in less than one hour. If we ever have any entertainment needs in the future, I will be calling up Francisco again, no questions asked!

Absolute Communications installed and maintains the network/wifi setup at Bright Futures for Youth,…read morea local nonprofit. I recently taught a class there, and even with 25 attendees hammering the network, we had no issues. This is typically not the case, even at high end company and gov't locations, so I was very surprised. Great job!

Super pleased with Kurt from ACS. Kurt arrived on time to set up our new Internet service. He did a…read morenice clean install and made sure everything on our network was operational before leaving. Super happy with his attention to detail and knowledge. Thank you ACS!

Huge shoutout to The Home Security Experts (HSE) .. Matt and Bryce have been a big part of keeping…read moreour parks running right. They've set up 5 of our properties across Placerville, Auburn, Pollock Pines, Plymouth, and Rancho, with and when we need service, they show up. Period. They answer calls, respond to texts, and understand that I'm not exactly the "wait patiently" type when something needs to get handled ... and every single time, they come through. Their security camera systems are high quality and exactly what we needed and are dialed in positioned exactly where they need to be, with easy access from both our office and our cell phones. That level of setup and functionality makes a huge difference in day-to-day operations. That kind of reliability is hard to find. Good people, solid work, and dependable when it matters. Appreciate you guys Eve ~

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

Miguel was very professional and did a great job! He wore booties in the house which I highly…read moreappreciated and he cleaned up and vacuumed when the job was done. He gave us a quote on how much it would cost ahead of time and gave us an accurate time frame for how long it would take. We had a couple outlets moved and I couldn't believe how great it looked when he finished! I Will absolutely be recommending him to our friends and family and would call him again in a heart beat if we needed more things done. I wish I had taken before and after photos to show what a difference it made and what an amazing job Miguel did. Anyways the job was so well done that I felt it deserved a 5 star review!

I called several businesses to have my 65" TV mounted to the living room wall and found the pricing…read morefrom AVI comparable to the others, but they had stellar reviews so I went with them. They were easy to work with and very professional from from start to finish. I am so happy that I chose them, they were fast and efficient. They put in a serge protector outlet behind the tv so no wires hanging. The whole thing took about an hour and Miquel also did an awesome job cleaning up after he was finished. I highly recommend this business' services.

Chris , our technician is a very responsive and helpful guy, we never had fast internet in our…read morearea, but this guy and his company helped to make it a reality. Thanks Outerlimit!

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.