I have used AC Vacations three times, and each time I swore I wouldn't do it again. And then…read morestupidly, I did it again. Unfortunately, they have a flight-hotel deal with our preferred resort in Mexico and WestJet doesn't. So we keep trying hoping they will get better. They don't. They are seriously the worst!! So just don't do it!! The biggest thing to keep in mind is that, despite what the name might have you believe, they are NOT Air Canada. Why are they called "Air Canada" Vacations, you might ask? So that they can deceive you into thinking they are the same company as your trusted airline. They are a separate entity with separate prices, rules, practices, etc. Most importantly, if you have status with Air Canada, you do not get most of those perks. You can't upgrade with your e-upgrades. You can't even book regular seats for free! It's false advertising that they call themselves "Air Canada". You also can't manage your reservation through Air Canada. You have to use their terrible online system, which doesn't let you do anything. This time, I called AC Vacations to pay the difference between my economy class ticket to upgrade to business class. They quoted me a price that is more than the cost to book the flights directly on Air Canada! When I asked them why, they said they buy a seat block from Air Canada and so their prices are different from AC prices. You might be tempted to book with AC Vacations. But learn from my poor choices and just don't. It's so not worth the headaches and lack of service and hours you will spend on hold with employees who are poorly trained and don't care at all (I mean NOT AT ALL) whether you have spent many thousands of dollars with Air Canada and have earned status. Seriously. They don't care. We will book WestJet next time and find another great resort. They fly directly to Cancun from YYC and hopefully they have better service. I mean, I cannot conceive of how the service could be worse. But maybe I'm tempting fate. We will see.

We booked a package to Grenada through Air Canada vacations. The plane clearly had not been…read moreserviced between flights, garbage was flowing out of the washroom bins less than an hour into the flight. Upon arrival, my suitcase was lost, I did not get it for 4 days. Air Canada Vacations response? "Air Canada is a separate entity from us, call them". Zero help.

As a board member, it has been a positive experience dealing with our property manager Maureen…read moreCayer. She is always accessible, very reliable, and eager to resolve issues when feasible in a cost effective manner. Thank you for your services.

If I could give fewer stars I would. They do not maintain the building and treat maintenance…read morerequests as a hassle instead of their job. Being ignored is bad enough but they become verbally abusive when asked to fix building problems

Kenneth and Clara did an exceptional job taking care of our needs and requirements…read more Over a 6 month period we rented 22 apartments and housed 33 people. All the apartment came comfortably furnished with all the amenities you would expect including basic cable and good internet. The apartments where new, clean and well maintained in excellent locations close to all local shopping and attractions. I never had any issues contacting them. Even after hours. I highly recommend City Gate Suites and there professional work manner.

From the owner: City Gate Suites provides short term fully furnished rentals in Mississauga, Ontario. We at City…read moreGate Suites always view ourselves as the guest to fully understand what they might be in need of. Our goal is to provide our guests with the most suitable package that lets them enjoy a home away from home feeling. We at City Gate Suites provide the best quality and brand new appliances, furniture, and other household equipment from top retail market companies.

DO NOT USE REDTAG, I Have had nothing but issues since booking my trip with them they switched my…read morehotel and said that I have no way of changing it, they have done absolutely nothing to help resolve the issue that was on their end. If I could give zero stars I would. I wish I had looked up customer reviews before because this happens alot and they just expect to people to give up from frustration

one of the security guards very rude. arguing with customers and very rude. Will not be coming back.read more

Absolute SCAM company. Terrants and landlords AVOID. Terms state they can keep all deposits, and…read morethey encourage/harass you to give them extra. They continue to email me leases to sign even though the propertly landlord already backed out of the deal. STAY AWAY FROM THEM!!

Terrible service... there is no value in this company. They lie about everything and will spam call…read moreyou until you agree to meet with them. Be aware from this lady who sounds super nice on the phone. Her name is . If you ask to meet them before the appointment at their office they always have an excuse of why they cant meet you in their office. You will only meet the agent when they come to the property and than there is no one who works in the office. This is a fraud company and they must be stopped. Stay far away from them as possible. Eddy and his partner Evita are a bunch of crooks