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    Wayten Financial

    1.0 (1 review)

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    7 years ago

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    ACE Cash Express

    ACE Cash Express

    (7 reviews)

    Downtown

    Normally this place- although the store is small, and dirty with graffiti all over steel tables,…read moreempty racks sitting around the entryway abs a filthy parking lot...is acceptable Today I called early at 2:20 and spoke to a new employee to make sure that I could pick up an online payday loan by 3. I was assured by the employee three times that she saw my loan and I was able to come pick it up anytime before 7. so I drove for 40 minutes each way and getting all the way over there- only for her to look at the computer.& say " Oh, I'm so sorry. cut time already passed." The epitome of unprofessional. WTF!!? So I'm out gas and money only for her to respond with. "I'm sorry" and essentially that I was correct in the first place and just wasted my time. Then, when I called back during my second forty minute drive for NOTHING-& spoke to Gina who is the purportedly the district manager who apologized again, but kept directing me back to what the paperwork says.. as if that's going to pay me back for their incompetence. Absolutely ridiculous and unacceptable! Are either of you going to send me back my gas money or give me for my time back for being misinformed? Doubt it. I suggest if you're gonna hire them, concentrate on them actually giving out the right information in the first place, not simply giving out misinformation so easily instead of nonsense that others have to deal with the aftermath. I give my business to you with trust and am thanked with lack of factual information and actually caring about what your customers think. Sincerely not appreciated and "I'm sorry" doesn't do s*#t. I'll take my business elsewhere and be sure to tell EVERYONE I know about this damb foolishness- so they ain't have to suffer incompetence too. Being" New" doesn't excuse my being put into a predicament because you did not train your explore PROPERLY, and aren't inclined to care more than you implying " Read your paperwork." -it's insolent. Thanks for nothing.

    They have false advertising and they charge you to you to take your hard earned money off of the…read morecard and they run your credit and you give them all your financial information and collateral bank account information and they still deny you even though you have good credit and they charge you when you have direct deposit

    Provident Credit Union

    Provident Credit Union

    (88 reviews)

    North San Jose

    I'm not a member of Provident Credit Union. However, I had the most efficient, positive, and smooth…read moretransaction selling my vehicle with a seller who banks at PCU. We met up at this particular location and I don't think I've ever had a more pleasant experience at a credit union, specifically because of Nancy. She was so kind, helpful, and skilled and made the transaction between me and the seller easy peasy. I highly recommend this branch because of Nancy and I hope she gets all the recognition and praise in the world. Also, this particular PCU was tucked in a very peaceful plaza that felt safe (and had ample parking spaces). There was a security guard in the parking lot ensuring there wasn't any shenanigans/funky business taking place. Kudos to this Provident Credit Union and cheers to Nancy!

    I would like to express my sincere appreciation and commendation for the excellent service provided…read moreby your bank officer, Jenny Hsieh. She has consistently demonstrated outstanding professionalism, dedication, and efficiency in assisting me. What impressed me most is her timely response and willingness to help whenever needed. She always handles matters promptly and ensures that issues are resolved smoothly and efficiently. Her positive attitude, attentiveness, and commitment to providing exceptional customer service truly made a difference in my banking experience. Employees like her reflect positively on your bank and deserve recognition for their efforts. Please convey my heartfelt appreciation and thanks to her for her wonderful service. I truly value her support and assistance.

    Wayten Financial - installmentloans - Updated September 2026

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