Normally this place- although the store is small, and dirty with graffiti all over steel tables,…read moreempty racks sitting around the entryway abs a filthy parking lot...is acceptable Today I called early at 2:20 and spoke to a new employee to make sure that I could pick up an online payday loan by 3. I was assured by the employee three times that she saw my loan and I was able to come pick it up anytime before 7. so I drove for 40 minutes each way and getting all the way over there- only for her to look at the computer.& say " Oh, I'm so sorry. cut time already passed." The epitome of unprofessional. WTF!!? So I'm out gas and money only for her to respond with. "I'm sorry" and essentially that I was correct in the first place and just wasted my time. Then, when I called back during my second forty minute drive for NOTHING-& spoke to Gina who is the purportedly the district manager who apologized again, but kept directing me back to what the paperwork says.. as if that's going to pay me back for their incompetence. Absolutely ridiculous and unacceptable! Are either of you going to send me back my gas money or give me for my time back for being misinformed? Doubt it. I suggest if you're gonna hire them, concentrate on them actually giving out the right information in the first place, not simply giving out misinformation so easily instead of nonsense that others have to deal with the aftermath. I give my business to you with trust and am thanked with lack of factual information and actually caring about what your customers think. Sincerely not appreciated and "I'm sorry" doesn't do s*#t. I'll take my business elsewhere and be sure to tell EVERYONE I know about this damb foolishness- so they ain't have to suffer incompetence too. Being" New" doesn't excuse my being put into a predicament because you did not train your explore PROPERLY, and aren't inclined to care more than you implying " Read your paperwork." -it's insolent. Thanks for nothing.

They have false advertising and they charge you to you to take your hard earned money off of the…read morecard and they run your credit and you give them all your financial information and collateral bank account information and they still deny you even though you have good credit and they charge you when you have direct deposit

Capital one cafe is the perfect place to go if you want to get some work done but also do some…read moreshopping. They have a couple small huddle spaces that you can use for private meetings. The cafe also runs promos pretty often to offer free drinks, but if you are a capital one card holder you automatically get 50% off

Capital One cafe is clean and friendly. They actually have very friendly service and a broad…read moreselection of coffee, tea and snacks. I got an iced matcha latte and it was excellent. I selected unsweetened so I was able to add as much Splenda as I like. The drinks came out quickly and I was impressed by the quality. I don't have a CapOne account. But you get half price if you do.

Thank you Rejon & Emily!!! You are the BEST!!! Thank you for the great customer service and always…read morea great attitude with assisting myself with my needs at your establishment!!! California Check Cashing? You hired just right!!! Thanks again!!! Jim H.

Who ever your new girl is. Has absolutely no customer service. I have been coming here over 6…read moreyears and she is not only a bitch but I tried to plea with her. The young girl or the guy is awesome but she is a pull and absolutely refuses. My check will bounce because of her even though I gave her options that you guys have helped me in the past.

I got a car title loan from Montana Capital in San Jose. Overall process was pretty much as…read moreexpected and took about 2.5 hours from start to finish including applying, sending car inspection photos, receiving the offer, reviewing the contract and sign it. They use the ELT system, so the electronic registration was very efficient and handled completely online with no hassle. I really appreciated Maria's efforts and the overall convenience. She provided high-quality service throughout the loan process.

Does this company even exist? Tried calling any of their…read morebranches phone numbers around San Jose, but they only play music with no message. Seems this company is out of business or has problems with their phones?

I went to CEFCU on Lincoln to open and an account and Joey assisted me in setting up the app. He…read moremade my experience very easy and smooth! Highly recommend. Thank you Joey!

Staff is always helpful, when asking questions they know they answers. I've gotten help for loans…read moreat this location. Great turnaround

This Tech CU branch is a great place for banking. Joshua and his fellow team members are…read moreprofessional, efficient and friendly- feels good to have confidence in a banking institution.

Two thumbs up for Mirna Franco, senior banker! She was warm, knowledgeable, spot-on for our needs,…read moreresponsive, efficient and expeditious. Her relaxed style mixed with complete professionalism earned our trust and confidence. Mirna didn't try to talk us into anything or out of anything. She coached us as to the "hows" and "whys" of our situation but did exactly what we requested. Definitely an asset to TechCu and her clients.

This bank is permanently closed! To help you not waste your time because the financial institution…read moredid not provide notice of closure. No ATM available

Who goes to a bank location anymore? It is very rare but I do. Unfortunately, don't think the staff…read morelikes coming here either. They seemed dispirited and low energy.