Getting tables, chairs, linens, and a jumper to rent was very easy. The team is very responsive and…read moreit's easy to give them a call should you have questions. On the day of the party, staff members put up everything quickly. They came back the following day and put everything down just as quickly. The staff did a good job, so I tipped them what I could plus I offered water since it was a hot day. The pricing is standard (maybe a little more) but this venue is very professional and reliable. They offer a lot of things you may want to rent in order to have a successful party. The contractual agreement to read and sign is very easy and intuitive. The payment method is also very easy to navigate. I would consider Tlapazola in the future for other events I may need in the future. Thank you for a job well done!

This review is only for the customer service. I did NOT…read morehire them. I called in for a quote, explained what I needed and got the quote emailed to me. About $1,000, where in three other different places I was quoted around $600-800. They kept calling, emailing AND texting me until I told them I no longer needed their services. Well, they still kept emailing me until I just had to block them. Also, their email etiquette is unprofessional. I can tell they really tried but this business needs a lot of improvement.

I found Jorge through yelp. I initially contacted him a few months ago and then reached out in…read moreNovember again to rent the canopy for my baby-shower in early January this year. I had made my initial deposits and reserved the pictured canopy, tables, chairs and table linens. It accommodated quite a few people (50+ guests). The canopy was set up in our backyard. Initially, we had planned to have the tent grounded to the grass but with the rain, last minute pivoted to the side of the house. One star has been removed, mainly because the communication closer to event was a little unclear. Specifically, because the event took place on the 3rd (right after new years), it was unclear when the set-up would take place. I did end up texting and reaching out and the correspondence came later in the day by Jorge. In addition, the rain delayed the set-up time and we did have to make up the last minute pivot. I found out later that due to the rain, his co-worker left early sick and he came alone to set up the canopy the night before. He did a great job securing the canopy and appreciated his service. Like mentioned above, it all worked out at the end and would definitely use South Bay Party Rentals/ Jorge again for future events.

We did not have a good experience with this company. We were given a quote for chair rental, and an…read morehour before the event George called me and said we need to pay an extra $400 for him pick up the chairs after the events. Jorge claimed that because there are stairs they need to charge more. The hotel has an elevator but about 4 steps to the reception area. Keep in mind that when I booked, he said he is very familiar with the venue and delivered multiple time to this location. Jorge threatened that if we don't give him the $400 extra he will come and pick up the chairs one hour the event start. This was very unprofessional, we do not recommend southbay rentals.

Great service from such a helpful professional! Ismael was on time and got everything set up…read moreperfectly to make it comfortable atmosphere for an event I planned! Birthday bash was amazing

This company always comes through. I've used them for the last two parties I've had…read more He's very responsive, great pricing, always provides a drop off window and pick up window. They have all the party needs.

Look no further! Sergio from Peninsula Party Rentals made our party setup a breeze. He was…read moreincredibly easy to work with -- communicative, friendly, and super accommodating (even added heaters for us at the last minute!). Highly recommend!

Sergio from Peninsula Party Rentals made setting up our party such a good experience. Texted back…read moreimmediately, was able to answer all my questions and provide us with exactly what we had in mind. Easy to communicate with. Reasonable prices. Highly recommend using.

We had a very unfortunate experience with this company. The chairs that we had reserved for my…read morefather's military honors funeral service were not delivered on time. Devastating! Our guests had to stand for the entire service. Martha was very apologetic. Her manager called me two days later to express condolences and she confirmed that I would receive a full refund which I expected. I was very disappointed because apologizing certainly did not make what happened okay. I had hoped there would have been some type of offering for me to even want to utilize their company again. Nothing was offered. Mistakes happen. I do understand. It's how you clean up your mistakes that matter. A simple apology was not good enough.

this driver for bright event rentals ran me off the road today. no respect. he got into my lane…read morebecause people were parked on the street touching my passenger side mirror with his flatbed forcing me off the road in my semi truck. when I got back up to him a few lights later he was playing on his phone.

After discovering Lucky Claw on Instagram, my partner and I decided to book them for a birthday…read moreparty and we're so glad we did! The booking process was very easy and straight forward and the claw machine was delivered ahead of time, fully stocked and ready to go before guests even walked in. They also customized the back wall of the machine to match our party theme, which added a really nice personal touch. It was an instant hit with our guests & there was never a moment when someone wasn't playing it! The prizes were also really great too and included high-quality cute plushies and unique Japanese chips that our guests loved. If you're looking to add a fun and memorable experience to your event/party, we can't recommend Lucky Claw enough. We'll definitely be booking them again for future parties!

Lucky Claw was hands down the best part of our wedding! Having a claw machine was such a HUGE…read morehit--it brought so much fun and joy to our guests! It was wonderful to have an activity that everyone could enjoy, especially for those who didn't necessarily just want to be on the dance floor. Emily and Richard were also an absolute joy to work with We truly cannot recommend Lucky Claw enough!!!

Party Solution helped me organize a perfect, magical proposal to my (now) wife using one of their…read moreamazing #backyardbundles! They were so helpful and thoughtful throughout the process to make sure everything went perfectly for the biggest moment of my life. They not only conceptualized the theme but chose the perfect location, videographer, and musician for my big day. All I had to do was arrive with my girlfriend and everything was like out of a movie. From the romantically decorated teepee to the stunning table with champagne, charcuterie board, rugs and pillows overlooking the ocean down the valley, it was simply perfect. My girlfriend was astounded and I came out looking like the hero - but in reality, it was all thanks to Party Solution. I can't recommend them highly enough for any special event or occasion. The best thing is they can set it up in your own backyard or home!

The best!!! I contacted them days before my back yard graduation for my two eldest children. I…read morewas beyond devastated my kids wouldn't have a graduation, so I was looking for something special, and boy did they do special! Not only did they communicate beyond effectively with me, but they were super flexible and accommodating. They showed up on time and did an amazing back yard graduation set up, along with school logos and all! They are also two of the nicest strangers I have ever met. They walked in and instantly I felt comfortable, even during the scary times of COVID. I highly recommend Party Solution for all your party needs!!! Here is a photo of the amazing stage set up, thanks again for a great set up.

C Cruz Party Rentals was a pleasure to work with!…read more The delivery and pickup experience was on time and seamless. Additionally, when weather turned and we needed some additional umbrellas a few days before they were easily able to accommodate. Lastly, the team was in constant communication, no email was left unresponded for less than 2 hours. I would highly recommend C Crus Party Rentals for any of your rental needs -- we'll be using them again for certain!

Great last minute service. Prompt delivery and great communication from the delivery team. Thank…read moreyou!!!!

Rude! call others first and read your contract they also ask way to many Questions not related to…read morewhat customer wants

What a wonderful experience using this company I Will definitely use them again. The tables and…read morechairs were perfect for the amount of people we had for my daughter's party.

The customer support here is amazingly good. I started coming here during the holidays when I had a…read morebunch of returns via the UPS Happy Returns program (no packaging required; just drop off the product). There are two regular employees: an Asian man and an Asian woman. They're so fast and efficient that I've barely had a chance to chat with them. Today, I returned a pair of boots. I was assuming it was through Happy Returns, so I just put them in a random box without sealing it. It wasn't. But, the Asian woman kindly told me she'd seal the box for me and take care of the rest even though I offered to do it myself, which I should've done anyway. I was having a very bad day, so her kindness really made a difference. Thank you!

I asked for some tape to seal my open box. She said YES, YOU CAN BUY TAPE FROM THE SELECTION ON THE…read moreWALL. WTH !!!! Your a package shipping/receiving store!!!! CUSTOMER SERVICE??? She eventually gave me some tape from in back of the counter ‍. THANK YOU!!!