This review is only for the customer service. I did NOT hire them. I called in for a quote, explained what I needed and got the quote emailed to me. About $1,000, where in three other different places I was quoted around $600-800. They kept calling, emailing AND texting me until I told them I no longer needed their services. Well, they still kept emailing me until I just had to block them. Also, their email etiquette is unprofessional. I can tell they really tried but this business needs a lot of improvement. read more

Getting tables, chairs, linens, and a jumper to rent was very easy. The team is very responsive and it's easy to give them a call should you have questions. On the day of the party, staff members put up everything quickly. They came back the following day and put everything down just as quickly. The staff did a good job, so I tipped them what I could plus I offered water since it was a hot day. The pricing is standard (maybe a little more) but this venue is very professional and reliable. They offer a lot of things you may want to rent in order to have a successful party. The contractual agreement to read and sign is very easy and intuitive. The payment method is also very easy to navigate. I would consider Tlapazola in the future for other events I may need in the future. Thank you for a job well done! read more

Our original event rental people canceled on us the day of our party. Freaking out, scrambling trying to figure things out I called Tlapazola Event Rentals and they were extremely responsive and notified me they had the kid tables and chairs available, since it was very last minute they couldn't deliver (completely understand) they still let me pick them up. Truly a life saver. Will recommend them to anyone! THANK YOU GUYS! read more

Tlapazola Event Rentals - Small Kid Tables & Chairs - Party Equipment Rentals Near Me - Gardena, California

After a lot of research, I chose Tlapazola Event Rentals for a 60+ person baby shower (based on their stellar reviews and pricing) and I'm so glad I did! Since this was my first time planning an event, I wasn't quite sure what I needed, but Federico was incredibly patient, friendly, and helpful every step of the way. He answered all of my questions and checked in periodically as our RSVPs came in and our rental needs changed. FYI We ordered 10 8ft tables and 60 white resin chairs. They were in perfect shape and great quality. From the first phone call with Federico, to the estimate and invoicing, to the delivery and pickup, everything was easy, clear, and stress-free. The communication around both the drop-off and pickup was excellent. 100% on time. I always knew what to expect, and the crew was professional, friendly, efficient, and a pleasure to work with. I was a bit nervous planning this event but Tlapazola made the entire process seamless. Their customer service is outstanding, and I would not hesitate to use them again. Thank you, Federico and team, for helping make our baby shower such a success. I happily recommend Tlapazola Event Rentals to anyone who needs event rentals! read more

The experience working with Tlapazola was good. The communication was constant and if I had a question they were prompt to respond. In my opinion it would have been helpful to work with one representative rather than multiple folks at different phases of the rental process. Going back and forth between text messages and emails made it confusing as there were automated text and email responses. The delivery was on time. The rentals were clean and perfect. The pickup time was one hour later than was told and I had to reschedule my day. There was no communication letting me know they would be late until I initiated the communication. All in all I would recommend their services. I would have rated them higher but the communication needs a little more work. Thank you! read more

Tlapazola Event Rentals - Round 48" tables, black chairs and black linen were perfect! - Party Equipment Rentals Near Me - Gardena, California

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They set up lighting for my son's wedding and they did an amazing job. They were on time and were very pleasant to work with. Highly recommend read more

Rented chairs and tables for my daughter's first birthday party at our house. Good communication. Easy to book. Clear pricing. Delivered and picked up on time. Great experience! read more

You really do get what you pay for. While there may be other businesses that are more affordable, you truly can't compete with the level of service this company provides. They were responsive, prompt, professional, clean, and friendly throughout the entire process. Their delivery and pickup were exactly as promised, no waiting around like with some other rental companies. Everything was smooth, efficient, and stress-free. I would 1 million percent book with them again and highly recommend them to anyone looking for reliable service! read more

This is my 2nd time using Tlapazola Event Rentals. I definitely think they've improved with age. It was very easy dealing with Aleyda. She coordinated the job from start to finish. The prices are great. The selections are lovely. They seem to have everything that I needed. Delivery was exactly on time and so was the pick up. I'll definitely use them again and recommend to anyone that asks. A very honest and hard-working company. read more

The rentals are reasonable, the service is great, but the tear down crew is lacking. They are understaffed for this job using underaged children to help. Our event was a few years ago, but I clearly remember that the cleanup crew was lacking. read more

Omg so amazing and professional. I could have never imagined how hard it would be to rent tables and chairs and have them delivered and picked up. This place made it profoundly easy for me, price was very affordable. The men who delivered and picked up were very professional and kind. I will be definitely be using them again for future events!! read more

I come here for all my party rentals. They are always so professional, quick and helpful. This time, Daniela helped me and she was amazing. Highly recommend for any party rental needs. read more

My husband and I used Tlapazola for our son's graduation, and we couldn't be more grateful for this amazing business. I'm so thankful to Yelp for helping us discover them. Every single staff member we interacted with was incredible--attentive, professional, and always following up in a timely manner. Their compassion and the quality of their equipment stood out, with everything in excellent condition, and the delivery was flawless. I'm so glad we found them! If you're planning an event, don't hesitate to use Tlapazola. They have a wide variety of party and celebratory items for any occasion! read more

How this company has 5 stars is beyond me. I am having an event and there is forecasted rain so I have to move it inside. I called and asked for a dance floor and they gave me a quote and told me to respond by 4 pm the next day. At 3:30 I called and was told that the trucks were full and they could no longer fulfill my order. They were completely unhelpful and said the only option was to add on a day rental and install a day earlier even though they were the ones who told me I had 24 hours to respond and never ever told me there was a risk of the trucks being too full to deliver. If I was told that, I would have reserved sooner. Now they want me to pay another $1700 to rent the floor for another day. The floor isn't going to be rented by anyone else (since they can't deliver it anyways) and they could have just installed it a day in advance to help me out in this last minute situation but they are money hungry and rude. Horrible customer service. I would not recommend using them or counting on them when they tell you to book in 24 hours. read more

Wonderful experience. Rented tables, chairs, tablecloths, plates for a dinner party for 40 people. Also worked with them on a 200 person party for my daughter's school. Great experience both times. Extremely responsive, friendly, etc. THANK YOU! read more

Outstanding service, exactly on time for pick up and delivery with text updates, great communication -the entire process was easy! read more

Tlapazola Event Rentals - 72" tables, linens and chairs - Party Equipment Rentals Near Me - Gardena, California

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They are the best!!! Great price Great service Great people Were on time with the correct items ordered read more

Amazing experience! I Will use service again. The team was on time and quick to drop off and pick up

Truly a 5 star performance. They were punctual, professional and "fast" on delivery set-up and take-down. They customized my needs demonstrating an inventory stocked with a variety of party supplies. read more

They were incredibly easy to work with--professional, responsive, and very accommodating from start to finish.

They absolutely made my wedding easy and affordable. We just recommend them to another couple who are planing their wedding. One thing i really appreciated is how SWEET everyone was, on the phone, at pick up, drop off. This matters!!! THANK YOU!!! read more

I used Tlapazola Event Rentals for my nephew's graduation party and was really impressed with both their service and attention to detail. We had a very specific vision, white umbrellas with black wrapped umbrella bases, and Federico and Aleyda were incredibly responsive and accommodating. Most vendors didn't carry true white umbrellas, and even though Tlapazola originally only had off-white, they went above and beyond to source the bright white umbrellas just for us. Everything arrived on time, the setup was seamless, and the overall look elevated the entire event. Their professionalism, flexibility, and clear communication made the entire process smooth and stress-free. Highly recommend them if you're planning a special event and want a team that truly listens and delivers. Thank you, Tlapazola, for helping us bring the celebration to life! Barwako read more

Super easy rental process! They make pick up and drop off super easy. Prices are great as well.

It was very easy to work with Tlapazola rentals. Everything was done professionally, from placing our order for tables and chairs, to when they picked them up after my party. They communicated both by text and email to insure that they were delivering exactly what I ordered, when and where I wanted it. Highly recommend; would use them again. read more

Tlapazola and Aleida helped me with my Dilemma Tremendously. Tlapazola is professional, accommodating, patient, thorough and communicates very well! I was looking all over for party rentals online. I even contacted one I'd used before COVID-19. Unfortunately, all of them have poor business execution skills as for answering their phone, replying to my messages and or texts, over the phone etiquette. Seems like there is a language barrier too. Which I can work with and overcame, thanks to Google translate. However, once everything was talked about, there was no follow up with their address or professional documentation or anything said to comfort me that I'd get the rentals on time to solidify my selections and the date of my event. I didn't want to pay up front and have no one show up. read more

They were easy to work with and knew exactly what I needed as I had no idea ha! I was hosting my first ever baby shower and was a bit overwhelmed trying to figure out the table/chairs situation. They assured me and directed me in a way that made the process so much easier. Such a lovely staff and very communicative. They were efficient, punctual, and transparent. Would recommend! read more

Tlapazola Event Rentals - Party Equipment Rentals Near Me - Gardena, California

A great experience! Everyone was super helpful, friendly and accommodating even for the last minute rentals we added the morning of the big event. I look forward to working with Tlapazola again! read more

Thank you Yelp for helping me find this local rental company for my LO's backyard birthday party. It was so easy to place my order online after speaking to someone on the phone in regards to my questions. Delivery was timely and they set everything up quickly. I ordered 3 long tables, matching chairs and a canopy. Everyone I met and spoke with were so professional and nice. I also did not get charged for delivery because I live in the South Bay. I will definitely be contacting them in the future with any small or large party needs. read more

Well I know now why Tlapazola receives such high ratings! From start to finish they were just an incredible company to work with. Aleyda coordinated the entire production and she is a gem. I'm sure our event wasn't considered large by most standards, but it was very important to us and Aleyda treated it like it was a star-studded event! She took such great care with the details and checked in regularly with me to make sure all was moving smoothly. I welcomed her expertise and suggestions, and she was genuinely generous and understanding when I changed my mind about certain rental items. I knew her goal from the beginning was the absolute satisfaction and success of our party. And because of that objective, our party was indeed a huge success! We could never have done it without them. The feedback from our friends and family was overwhelming. From start to finish the team at Tlapazola was exceptional. Jose and Issac came to set up and they were incredible. They showed up on time, and were friendly, professional and efficient. They had the truck unloaded in no time. Through Aleyda, we hired Nicolas and Mauricio (forgive me if I am not spelling names correctly) as our bartenders, and they were EXCELLENT. They worked so well as a team and the drinks were DELICIOUS! Nicolas met with us in person a few weeks before the party, and gave us a detailed list of what we needed to purchase. He also made himself available via text for any questions or concerns I had. The guests were complimenting them the entire time. And again, their professionalism was exceptional!! I didn't catch the names of the guys who showed up on Sunday to take down the event, but again, they showed up on time and they were friendly, efficient and professional. The entire team at Tlapazola is excellent, and they work like a well oiled machine. There is no doubt that the next party we throw, we will be hiring Tlapazola! And we will recommend them without hesitation to our friends. Thank you Aleyda and the entire Team at Tlapazola. read more

Rented a PA system last minute for a presentation and Tlapazola came through at a fair price. They were responsive via text and phone, delivered early at my request, the gentlemen who delivered set up and tested to make sure everything was in working order, and they were courteous at pick up. Would definitely rent from them again. read more

They were very responsive, professional with great follow through. I appreciated the attention to detail.

I love Tlapazola Event Rentals. We've used this company for the last three years for our Jazz on the Grass servicing over 500 guest at Compton College. Thank you for professionalism and attentive to details for our annual signature event. read more

Amazing Staff. I could immediately tell they were family run business. They are so extremely polite and helpful. My go to for party supply rental. I love how they call and remind you of pick up and drop off. Great Service with even better staff. read more

We did a small party and I ordered (5) 30" Cocktail tables with black stretch covers that fits 3 people standing comfortably. Ordering was easy, I picked up my order and they were great. Set up was pretty easy and they looked great. I'll use them again in the future. Centerpiece: glass mason jar from the dollar store, aquarium stones, $6.00 Rose bouquet at Ralphs and multicolored blinking LED lights ordered on Amazon at "Aogist" store. We added the blinking lights to clear balloons and coolers as they are water proof. read more

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We used this company to rent chairs for our wedding ceremony. Their prices are so reasonable! And their delivery days & picks ups are so convenient as a customer. Every other rental company we looked into before Tlapazola wanted to deliver the day of & pick up that evening. As a bride & groom that is just so ridiculous on such a big day. But Tlapazola delivers the day before your event & pick up the day after with no inconvenience to you . Communication with them was so easy & quick too. We will definitely be using them again for any future parties or events! read more

Im so happy I had Tlapazola decorate for my event! They truly are talented and amazing people with great attention to detail. I gave them my ideas, they gave me their input and advice and really executed!!! 5/5 for sure!!! read more

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Our organization has used this company for several years now and have never been disappointed. From a formal gathering that required linens, flatware and place settings to tables and chairs for meetings- they have it all. They deliver in time and pick up when scheduled. If you need to rent anything for your party- they have it! read more

Best experience ever. Great attitude lots of things to choose from and great attention to detail.

Planning an event with Tlapazola Party Rentals is one of the smoothest experiences I have ever had. The price is also reasonable! I work at Loyola Marymount University and we had a Clothesline Project event where we hang up shirts for SAAM. Aleyda was so helpful in helping me figure out which equipment is best to rent for the event. Aleyda consistently and clearly communicated from the planning process to the return process. The crew who helped set up did a fantastic job and were so nice. I will definitely work with Tlapazola Party Rentals again! Highly recommend! read more

Tlapazola Event Rentals - Party Equipment Rentals Near Me - Gardena, California

Efficient, helpful, smart, on time. They did a great job and my event went well largely because of such a beautiful presentation of tables, linens, etc. Many thanks. read more