I am one of three siblings that was looking for a loving place for our dad, who has Alzheimers. We…read morefound the Chateau by accident and I liked it immediately. It felt like a home. I was impressed by the staff's quick responses to emails and their patience with us as we floundered around not knowing what was going to be best for dad. Shout out to Jodi and Ollie, who took us on many re-tours and answered all of our questions. I especially wanted dad in the memory care at Chateau. It seemed like the right place for him. We were ready to move him in and our lives took a shart turn and he did not move in. But, our experience with the staff and their concern for what was best for dad needed to be acknowledged. Thank you!

I am a current resident of the Chateau at Valley Center. When I moved here, it was during a severe…read moreweather problem, and my household goods were delayed. The staff immediately provided the help I needed to get settled into my life in my new studio. The assistance in my activities of daily living has been of great importance to me in regaining my independence from the need for around-the-clock nursing support in the skilled nursing home where I had been living. I enjoy the available activities for me to get involved in and the delicious meals. My new independence is precious to my family and me.

We moved my dad into Merrill Gardens Renton independent living 6 months ago and everything has…read more been wonderful. The first time we went to take a look at the facility we noticed it was so clean and bright, there were lots of friendly tenants and activities going on. The faculty was so cheery and helpful giving us a tour and a lunch that was actually quite good. My dad is walking and getting out of his room every day with other people to talk to and dine with. This has been a blessing for my sisters and I to not have to worry about dad and to see him adapting so well. Carmen, Elaine and Shelley

Such kind, thoughtful and nurturing care for both residents and their families. We were made to…read morefeel welcome and at home the minute we walked in the door. Every member of the staff was extremely flexible, accommodating and communicative from the application process to move-in and beyond. My MIL loves it there. We've had meals several times in the restaurant, and the food really is restaurant quality. Her one bedroom apartment is well-appointed, clean, cozy, has ample storage & closet space, and even has its own washer & dryer. The staff knows every resident's name, and I watch as they make important personal connections every day. Safety is paramount, requiring each resident to push a "check-in" button located in each apartment, between 5am-9am. If the resident does not check-in, the staff immediately checks on them.

We've been living at The Lodge at Eagle Ridge and are enjoying it so very much!…read more All the staff here is so helpful, friendly and caring. The residents are so friendly and welcoming. It's been great getting to know them. There are so many fun events and classes and activities to get involved in here! I've been enjoying the watercolor painting class immensely as well as the writing class. Both have been getting my creative juices flowing. The food is delicious and the head chef changes the menu every week so it's wonderful to have variety. There are many more activities to get involved in and you can join anytime. Overall, I highly recommend The Lodge at Eagle Ridge. Come and visit us! ~Ellen

Make sure you really understand your contract with this place. My mother was there less than two…read moreweeks, took 3 falls in that time, with the last one ending her in the hospital for 5 days. She could not go back to assisted living, and they not only charged her for the 20 days left in the month, but also a full extra month for extra care she never even got, plus they charged for a month of the apartment she never got to truly live in. You do not get any of your "community fee" reimbursed either (in the thousands). The apartment was emptied and cleaned well before the first of the following month, so they had plenty of time to rent it out again. If this place says they are all about elderly people, shame on them. They basically bilked my mother out of thousands of dollars..she's 93 and on a fixed income. Buyer (renter) beware!

This property has resident committee's that get favorable treatment from management, blocking…read morepeople from joining/participating. It becomes 5th grade level selective groups that are closed to most residents. One of these groups has been raised to "management status", getting special treatment at the detriment to all residents. It has created an environment of people on the inside and people on the outside.

I visited Revel Issaquah with my mother as she was considering senior living options. This property…read morewas exceptional! She knew immediately after touring that this was her new home. It exceeded her expectations. Deciding factors included the flexible "restaurant-style" dining, 24-hour concierge, van/Lyft options for travel, salt water pool, salon facilities, movie theater, separate pub, and art/activity area... The room she selected is an open living concept with a large sun-filled living room, full kitchen, separate bedroom and bathroom-- all new construction. The staff on hand, Heather and Karen, were very helpful, accommodating, and informative. My mother couldn't be happier and is excited to move in.

It has been my pleasure to meet and work with the new management. The care and professionalism is…read moreUnparalleled. In speaking with the residents they are enjoying life and loving all the events and choices that are now available. The buildings, rooms and grounds are beautiful. Retirement living at its finest. The food is prepared by a professional executive level chief and the residents are enjoying fine dining. I am in many retirement community living places and this one provides a positive, loving atmosphere with luxury amenities. I definitely recommend you check Solstice out as your next "home". Not just a place to live but "home".

I signed a lease to move from this place. the management and her dictatorial ways she treats…read moreresidents and workers. I will dearly miss my friends, not sure if she will allow me to visit them. She had a fit when the bus from my prospective new community came to pick me up for a tour. I guess she views the residents as pawns and numbers, not allowed free will.

This is a great place for a loved one to live if they are active and independent. My mother lived…read morehere for a year, and as her health declined, she needed more assistance. I would visit once or twice a week, but not at meal times, and when I inquired at the end of a month how many meals she had eaten, they informed me she had only had 2. I really think there should have been some way for the staff to know that and inform me (her contact person). Then when you add another level of care to the program, it is always another exorbitant amount added to your bill. I moved her out shortly after this occurrence.

Independent living, assisted living, and perhaps memory care. A nice facility, close to…read moreshopping-groceries, garden supplies, urgent care, Costco, more. Priced higher than places outside the high ended east side. One meal a day, or use your "points". On site and garage parking-for a fee. Staff seems friendly. Front desk manned 24/7, which is quite good. On staff RN, and LPN, and other care staff. Make this one of the places you check out, and compare to others.

Everything about this place is A++. The kitchen NEVER disappoints. Chef Grant is incredible.read more

Food is always good. Huge variety of options for any dietary needs. There is allot of long-term…read morestaff You see every day. My Grandma loved living at Farrington Court. Thank you All!

I visit Merrill Gardens at Burien about four times a year. I play music at their social hour. Its…read morealways a pleasure because the staff is so friendly, the facility is always beautifully maintained, and the residents seem to be contented, happy, and engaged with the music program, singing along, and even dancing.

Amazing service in the dining room under Jace's leadership. Well trained staff that does a good job…read moreserving diners.

Our Dad stayed here for just under a year before passing. He was very happy with the care and…read morecompassion given him during his time here. The only issue he had was the food which he was always critical of even at the restaurants we went to. In reading some of the other reviews I think Aegis has improved much since those reviews. They adjusted the billing when we brought up a service we didn't need anymore. The only increase is the new year rate adjustment which is normal. They were quick to call when Dad had a fall and told us he's OK. Then when he needed to be transported to the hospital they called and told us where he was being taken to and why. Considering the number of residences the response time when summoned can be long considering the situation. Dad did complain about that a few times he had to push his help button. Overall the facility is first class. Lots of daily group activities to keep the residents engaged including special events to celebrate holidays. Volunteer groups entertain the residents with ethnic dances, sing a-longs, etc. First Thursday family events are always fun and residents get to meet and get to know other family members. Staff has always been friendly, patient, and helpful. They recognize us when we visit and engage in conversation telling us about Dad's days. Even the residents remember us and when they hadn't seen Dad for a day or so they would ask us how he's doing. So it's a very good social environment with residents looking out for each other as well. I would rate them excellent but for Dad's couple of complaints. Keep up the good work at Aegis.

I will be posting a thorough review of this facility at a later date - but wanted to get this out…read morethere to help alert any prospective residents about this community. High level: My loved one stayed there for over a year, and I would NOT recommend this place. The facility is beautiful, but that's the only good thing about this - the rest is smoke and mirrors. Facility - 5 stars Service - 1 star (Response times can be upwards of 1 hour, to never coming for toileting. If you need genuine care for ADLs (activites of daily living) this is not the place for you.) Food - 2.5 stars (more on this later) Cost - 1 star Constant changing of costs with no transparency or clear rationale as to why, always to the detriment of the resident/ family. You WILL be billed for services never rendered and will need to 'go to bat' to dispute these costs - it's thier tactic as most elderly don't understand thier billing or can advocate for themselves. I've spoken with 3 family members who have had this same issue with the shady used car/ gym membership sales type approach. Don't get me wrong, I have no problem paying a high price for good service/product - I am just against paying for services not rendered and you should be too.

My overall impression of Timber ridge and entire facility has been extremely positive. One of the…read moreindividual I had pleasure meeting with is Danica Denny. I first met her while caring for a mutual senior client and later had the opportunity to work alongside her during wellness event for residents at Briarwood. What stood out to me immediately was her calm, caring and attentive presence. She listens carefully, responds thoughtfully, and genuinely cares about the residents and their experience. During our event, I watched her patiently speaking with each resident,making sure everyone is comfortable, welcome and supported. Professionally, communication with Danica has always been prompt, clear and detail oriented. She has a natural ability to lead with both professionalism and compassion. It has been a pleasure working with her and I deeply appreciate the care and dedication she brings to the people around her.

I don't recommend working for this company they support discrimination of their employees and their…read moreemployees lying to cover their bad ways. Anyone in a leadership role can't be trusted and even when you think they have your back they will gladly stab you in the back. I have also meet people who have moved their loved ones into the facility and regretted it and wish they could get them out but due to the contracts they are unable to get their loved ones out of the facility.