A few years ago, I purchased a 7' x 12' dump trailer. I live in Ohio so was tax exempt, saved a lot…read moreof $$$. Even though there was an issue with the left twilight not working, they sent me to the factory, and gave me a new spare on the rim for the trouble. The wiring on that side of the trailer was the problem from the factory, not caused by John's. They made it MORE than right, and I was very pleased by their decision, it said a lot about their business practices. I'm ready to buy a different type of trailer, and will surely check John's out before anyone else. HIGHLY recommended...!

Ask for Carrie , She knows her products. No messing around. Straight to the out the door price…read more Trailer was ready for pick up on time. Super smooth transaction. Bought a 6x12 Neo. Would buy again. Side note the owner needs to invest a bit into the company. 1980's printer. Website is so slow it's probably hosted by a 7mb aol server Horrible. Just go in and ask for Carrie and don't judge the rest. Mom's looking for a trailer for the golf cart next year and we will be back to see Carrie. Thank you !!

In October of 2021, what started out as a "what if" question... led us to Luxe and ultimately to a…read morelifestyle we never could have imagined. In 2022, we built our first Luxe, a 2023 47FB we named Penny. She became our home, office, and adventure partner as we embraced full-time RV living. In 2025, after almost 2.5 years in our Toyhauler, we stepped into the new 2026 Regent at the Tampa RV Show, and we knew it was time for a new chapter. When we began designing our 2026 Regent, Kristen played an incredible role in helping bring our vision to life. After living full-time in our first Luxe for almost two and half years, we knew exactly how we wanted our next coach to function for our family. Kristen took the time to truly understand not just what we wanted, but how we lived. She listened, asked thoughtful questions, shared her expertise, and helped us think through every detail. From designing features to the little touches that would make Charley feel like home, she helped us see the possibilities. Her knowledge, attention to detail, and genuine investment in our journey made the entire build experience exciting, enjoyable, and unforgettable. She didn't just help us build a coach. She helped us create our dream home on wheels. That level of support continued long after the build. Oscar has always been there to answer questions, share his knowledge, and help us better understand our coach. No matter when we've reached out, he's been a trusted resource and someone we've always appreciated having in our corner. When delivery day arrived, Joe and his team made sure Charley was everything we had envisioned. They took the time to walk us through every aspect of our new home, answer our questions, and ensure we felt comfortable and confident before leaving the factory. We stayed at the factory for five days and truly lived in our home to ensure all was exactly as we had expected! Most recently, during our one-year warranty visit (August 2026), once again the Luxe team delivered an exceptional experience. Leah coordinated the entire experience with warmth, positivity, and exceptional communication. From the moment we arrived, Kyle's knowledge and expertise immediately stood out. As we walked through our warranty items, he listened carefully, asked insightful questions, and shared valuable information. When we returned to pick up Charley, he took the time to thoroughly review everything that had been completed and continued to share his knowledge as an owner resource and educator. We left not only with a beautifully cared-for coach, but with an even greater appreciation for the people who stand behind it. We also recognize that experiences like ours are only possible because of the technicians, service professionals, craftspeople, and countless team members working behind the scenes. While we may not know every name, we are grateful for every person whose hard work contributes to the Luxe ownership experience. Over the past four years, we have owned two Luxe coaches, traveled thousands of miles, and embraced a life we once only dreamed about. Looking back, we're incredibly grateful that we took the leap. What started with a simple text message became one of the best decisions we've ever made. Luxe didn't just build Penny. Luxe didn't just build Charley. They helped make possible a lifestyle, a community, and a journey that changed our lives forever. For that, we will always be grateful.

We have hot water again in our LUXE! Our Truma hot water…read moreheater froze while we were traveling from Minnesota to North Carolina. I started investigating the issues and found that every piece that was plastic broke. After a bit of trouble shooting, several discussions with a fellow Luxe owner and a load of phone calls with Certified RV, I decided it was going to be cheaper and easier to replace the entire hot water heater. Tammy at Certified RV helped me get what I needed. Certified RV's tech Scott provided some valuable insight for the install as well. It is amazing how nice a hot shower in our own rig feels! A huge shout out to Tammy at Certified RV for all her assistance making sure she got me the parts I needed as soon as possible. She truly went above and beyond the normal to get us the parts. I am grateful for her, and everyone else at Certified RV, for their professionalism and support!

They were very easy to work with. They gave me a quote over the phone and stuck to it. I would…read moredefinitely recommend them. The quality of work was excellent. They even fixed my windshield wipers so they fit like they are supposed to. Op

The guys at Royal RV have gone above and beyond to get me into the perfect camper. Kolin, Josh, and…read moreTerry made my experience buying from a dealership top-notch, from shopping and looking at options, to financing, to continuing to help me after the purchase was complete. I highly recommend going to see these guys if you are in the market for an RV, I definitely will be back in the future!

I have to say that I was extremely impressed with the level of service from Trailers Midwest. Steve…read moreand the rest of the crew are fantastic. I recently purchased a Stealth trailer from them. Let me just say that customer service at the level that they provide is very rare today. There was a bit of miscommunication on one of the features on the trailer I was looking at and when I came to pick it up was disappointed to see the trailer didn't have what I was expecting. Steve was extremely apologetic, had the feature added to the trailer and delivered it to my house 2 hours away the following week. He could have very easily told me "oh well" but did the complete opposite. He was exactly what I look for in a dealership. I will definitely recommend him to any friends looking for a trailer and will make sure that if I find myself in the market for another trailer will make sure to head to Trailers Midwest!!

I'm from the west coast and needed an enclosed trailer to haul my wifes late mothers furniture back…read moreto idaho. i have to say the people at midwest are all freindly and very helpful i received great and fast service in finding just the right trailer to fit my needs and at a great price i would recommend them to anyone needing a trailer.

Unprofessional as hell. I had an appointment scheduled for 1 PM and pulled in exactly at 1 just to…read morewatch them pull another car into the garage like they were about to start working on it. I go inside and tell the lady I'm here for my 1 o'clock appointment and she says she didn't know if I was coming so they started another vehicle. How do you schedule appointments but don't expect the person to show up on time? Makes absolutely no sense. The whole situation felt weird and unorganized and honestly made me question if this place is even legit. Save yourself the headache and go somewhere else. Don't waste your time or money.

My first time here under new ownership. The front office was friendly and caring. The owner Mike…read morewas also professional and very knowledgeable. He took care of me, and was a good listener to my request. I'll be returning again!

Just got a new truck, Morgan made everything easy, got a couple other things added when I bought…read moreit, tinted windows, mud flaps, fabric & paint protection .. left it there all day to get stuff added, had to take it back in to get the fabric & paint protection done, they ran out of time on the day that I had bought it in, no big problem, had a shuttle driver bring me home and come and pick me up, which is nice, I would not have any problem buying another vehicle from these guys

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

Had good service before, but this time it took a week just to be told they couldn't do the repair…read more They didn't charge me, but it was a waste of time. Still would consider them for smaller jobs.

Mark rescued my cute car. The gal's muffler was mighty low. Mark was kind enough to give me a light…read moreballpark estimate to replace it via phone. When he did an assessment it was within the same range. Woot! Everything was speedy and reasonable. Same day in fact. This biz was his father's and has been around for decades. Quality and kindness are why.

My granddaughter got ripped off by them. She had re5pairs done paying triple for a part. After 2mo…read morethe problem came back and they would not do anything except charge her for more diagnostics and repairs. I do not recommend these guys as they took advantage of a young girl.

incredible service at Veldman's! Our car broke down traveling through South Bend on the way home…read morefrom Chicago and they were so nice and accommodating and fit us in for a repair even though they were super busy with appointments already. They had a replacement part and our car ready to go the next day! Super nice people - we highly recommend this shop!!!