Bought a roof with a 'lifetime warranty'. The warranty is worthless since the business no longer…read moreexists. Wish that we had been a bit better financially off at the time that we needed said roof. Would have went with metal. We had leaks. And just paid to replace part of the roof that was installed incorrectly and caused wood rot.

My name is David Smith. The last 6-8 mos hasn't been all them at great for me. Sickness, depression…read morehome repairs and stress. Not a good quad. Lol. Anyhow, I started having issues w/my roof back in December. My bro got a reference from a friend n called me with the name. I didn't call right away, but eventually did. My contact person ended up being Brent Rainer. From day one of my meet all my worries n concerns got answered as much as possible at that point. Stress relief 1. Now we had to deal w/ Insurance co. ‍. What started as a roof repair by initial review ended up being in the end a total roof replacement. If it had not been for Brent's continued perseverance and keeping me abreast I might've just gave up. Finally after a second review it got approved. Idk bout anyone else or the biz for that matter, I will say however if you need roofing call them. Ask for Brent. He makes the entire process easier n the "roof jargon" between him n insurance co. was classic. . If he doesn't call almost the time he will text.

Amazing people, very nice and respectful and solved the problem within minutes. 100% recommend.read more

Easily the worst company around. The guy put the roof on the house I bought but didn't know it…read more Came out and said how it was done wrong and shouldn't have been done this way, at which point I showed him his paperwork. Then he told me, it must have been while he was in the hospital. That's fine and all, but if your name is on it, it's on you. He's very condescending and just an all around jerk. He blamed everything for the crap job other than himself or his company, wouldn't cover anything or do anything to help even though the roof was only 8 years old. Told me he'd get me a quote to tear off and shingle and guess what- never heard from him again. The first roof he was a 2nd layer which most other companies wouldn't even recommend. Long story short, just stay away from this guy. He'll just make you mad with his attitude up front and then he'll make you furious when he denies anything was done wrong. Easily the worst business owner I've dealt with in the area. Don't believe me, I have the emails and paperwork to back my claims up. Now this guys posts he never did a job on my house. Check out the picture to prove it.

I have yet to see the finished work, but I am already very impressed with the professionalism of…read moreRobbie Maree. He accepted a contract to install a door for us that we purchased from a national store. I am so glad that Titan took this job. Robbie called immediately to schedule the appointment to measure the door and was on time for the appointment. He was very cordial and professional. He pointed out a few problems with the prior installation, some of which I already was aware of and some I was not. He took the time to explain everything and make sure I understood. We discussed quite a few things and I am convinced that he and his team will do a very professional job. Today was supposed to be the installation, but thanks to his team, they caught a problem with the door that the national company did not and a new door has to be ordered. It would have been bad if they would have started the installation and then I noticed the dents later. I am convinced they will do a professional job as they are so professional. I currently plan on using them for future home improvements as well.

I called this company to come check out an area above our garage where the roof seems to be…read moreseparating from the gutter area. A man answered the phone right away, and said someone would be out the next day to look at the damage and to give us a quote. No one ever stopped by (we were home all day), and I received no further contact from anyone at this company (despite giving them my contact information during the initial phone call). This was a week and a half ago. Why would I trust this company to be reliable with repairing my house when they can't do something as simple as a visit that just involves LOOKING at a hole? No thanks. Now I need to find another company. I guess Titan doesn't need business?

We had their sister company calldryfast.com come out for our house to do a mold inspection and…read morepotential water damage remediation, and now they're following up with a bathroom remodel estimate under their new roofing and remodeling company. Great service all around, very responsive pretty much anytime you need them.

Ken Garland has built 3 of my homes! He is the best builder! We've never had any problems with him!…read moreHe only uses quality materials and has the best subs! I highly recommend him for all of your custom home building and renovations!

We contracted with Ken Garland on a major, almost down to the studs renovation just before COVID-19…read morestarted. The first week went well, and then everything shut down for several months. For that, I hold nothing against Ken. But when work resumed its was long, slow, arduous, and of very poor quality. Multiple calls were met with few responses. In the 10-month long renovation, Ken spent no more than a total of an hour on site, supervising or inspecting. Very few things (the tile, shower door and hardwood floors) were done properly, without multiple returns to fix or arguments that no fixing was necessary. And, he charged a premium for this level of service. His worst sub was the electrician whom we fired mid renovation, and the 2nd was his painter, Skill Pro and specifically Tom. Ken spent hours arguing with me that they didn't and would never paint over wall paper, despite me pulling off the electrical covers and showing him the wallpaper. Doors and windows were left open for weeks during August, rain came in thru open windows, and the someone repeatedly urinated on the master bathroom floor. We have paid other contractors to come back and renovate his renovation. FG3 is doing a great job supervising, most rooms have been repainted to great result (done correctly the first time, and on schedule) by Hector Sanchez. Nothing stated above is wrong or malicious, and this is not anywhere near a complete list.

Gene gave me a really nice quote for all my repairs inside and out…read more The first crew came in and replaced water damaged ceilings and the repairs look fantastic. They repaired the ceiling drywall and spray painted the popcorn paint to perfection. All ceilings look brand new and the rooms they painted look brand new. The second crew came in and took down the non-operationally fireplace chimney and replaced all the damaged wood on the outside of the house. Next they put up all the vinyl siding on the home. The final work was unbelievable. Not only are they craftsman at the job they went above and beyond on the cleanup. Very professional work!!! Randall Nesbit, MS

Great experience with this company. The Tech was awesome. Very attentive, understanding and…read moreemphatic of my need. Gave me options to choose from. Wasn't pushy. I was in control. I received immediate replacement for my roof within a week. Beautiful roof replacement my State Farm Agent was pleased. Thanks Matthew

UPDATE: My Town has now handled the situation and is working with me on replacing the grass. They…read morewanted to make sure I was a happy customer.

I wouldn't let anyone else work on my house. I don't think there is anything they aren't capable of…read moredoing. & well might I add.

Worst experience of my life!!! Frankey Anderson was totally unprofessional and his staff's quality…read moreof work is non-existent. He and his team were hired for the complete renovation of my home which included updating the electrical, adding a bathroom, remodeling the kitchen, adding central air, painting and a number of other things. They installed things without my approval, lied about work that was supposed to be completed, damaged things and tried not to fix or replace them, and left work unfinished. My attic was destroyed due to his sub contractors rewiring job. My insulation was torn up, wires were everywhere, wood cracked and damaged, and left this way until I recently went up there and saw how it was left. I had to hire another company to re-insulate, repair, and clean my attic out. My air conditioning system was improperly installed by another one of his subs and now they are nowhere to be found to waranty their work. I received a $1000 bill from MLGW because of this improper installation. I called another HVAC company to take a look and they said that there is so many things wrong with the system I might as well install a brand new one.To put the icing on the cake, the owner Frankey attempted to talk down to me and my wife. Worst contractors in Memphis, hands down. I wouldn't recommend them to my worst enemy. Run the other way if you see them coming even if they give a great price because it will end up costing way more in the long run.