My wife and I were very impressed with both the service we received and the installation of our new furnace. I am of the mindset that assumes "more must be better" and was set to go with a very expensive model of furnace. Randy took a lot of time with us reviewing our needs and expectations, and ended up selling us a unit that was right for our home. I appreciated his honesty, as he could have easily sold us the more expensive unit and we would have never been the wiser. I usually come away from making large purchases feeling like I was somehow taken advantage of by the salesman, but dealing with Randy gave me the peace of mind to sleep at night. Webber's installers were polite and efficient, and left our utility room cleaner than it was before they started. So far, we are very pleased with the new unit and are impressed by the efficiency of the blower motor. Not only is it able to evenly heat the top floor of our home (a problem with our old furnace) but we have already noticed a drop in our electric bill. I highly recommend Webber! read more