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    webuyanycar.com

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    CarMax

    CarMax

    (62 reviews)

    Sold my Tiguan at the same day because my buyer have financial problem and my flight's next day. I…read morewas just about to sell it to other dealers with much cheaper price before my friend suggested me here and they gave me the same price as my private sale. (Still lower than marker price for sure but I've checked at least 3 other places they have the best price). The whole process was nice and quick, staff are friendly and I got my check with exactly the quote amount the same day.

    Picked out a car on Sat. 7/11. Doing paper work we called my bank and confimed that there was…read moreenough money in the accout to cover the cost of the car. However, could not get insurance. On Monday, the 13th, I went to my insurance agent and got insurance coverage. Returned to Car Max and again called my bank and got assurance that there was money to cover the cost of the car. As we waited for the paper work to be processed the car max rep came over and informed me that because only my wives name was on the check thay could not sell me the car. They said that my name must be on the check. I told him that it was a joint accoiunt and that we could call the bank to cofirm this. I also informed him that we had 2 joint checking accounts-one to pay bills and the one with only her name to give money and present to our kids and grands kids. Only the joint account with her name only had enough money to pay for the car, the other did not. They never mentioned before that the check have my name on it. If they had I could have transferred money to the account that had both our names on it. I then told the rep that I did not need the car that bad and left.

    VIP Auto Outlet

    VIP Auto Outlet

    (39 reviews)

    I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

    IF You want a car that runs, I suggest you do NOT buy a car from here…read more After they give you an insanely high price do NOT. Expect them to call you back if you have a problem with the car Get ready to ARGUE & FIGHT once they make the sale because they will not help you with anything

    Kia of Cherry Hill - My new Kia!

    Kia of Cherry Hill

    (264 reviews)

    In February 2025, when my 2023 Kia had around 47,000 miles, I took it to a Kia dealership to…read morereplace the front brake pads. Since I purchased the vehicle, I had always taken it to Kia dealerships because I trusted certified Kia technicians to service my car properly. They replaced the front brake pads and I picked up my car. At first, I did not notice anything unusual, but after a few months I realized that I had to press the brake pedal almost all the way to the floor to stop the vehicle. I wanted to go to the service center right away. But I couldn't, because of school, I could not return immediately, but once summer arrived, I took the vehicle back. At that point my vehicle had around 53,000 miles and the braking issue had become serious. The car would not stop properly unless I pressed the brake pedal almost completely down. I explained my concerns to the service department and they inspected the vehicle. The employee assisting me first told me that I needed to replace the rear brakes. I responded that during my most recent oil change, which had only been a few months earlier, the dealership's own inspection report stated that my rear brakes were in very good condition. After I pointed that out, another recommendation was given. The employee named Tim then told me that I should replace the brake fluid. That was the moment I became suspicious. First I was told one thing, then something different. Later, the same employee told me that when I get into the car, I should pump the brake pedal and that the braking would improve, and that this was considered normal. While my vehicle was still under warranty, I visited another Kia dealership. However, they told me that because the brake pad replacement had not been done at their location, they would inspect the issue but would charge a diagnostic fee. I decided not to pay and left. I asked multiple people afterward and was told that if the brake fluid still looked clean and remained full, it might not actually be the issue. I continued driving the vehicle. At around 58,000 miles, my rear camera failed. I had a long discussion with the dealership about that issue as well. At first they said it was software-related, but eventually they replaced the camera. Now my vehicle has reached around 70,000 miles and the brakes have become much worse. About a week ago, during an oil change, another employee again told me that changing the brake fluid would solve the issue. But when I returned later (after three days) , I was finally told that the brake master cylinder had failed. I asked them why they did not tell me this when I originally came in at around 53,000 miles and explained that this issue was not new. The employee checked the records in the computer system and confirmed that yes, I had previously visited and that recommendations had been made. Those recommendations were exactly the ones I described above. That was the moment I felt something was wrong. My impression was that they may have already had enough information to investigate this issue more seriously earlier, but instead I was repeatedly given different recommendations while the vehicle was still under warranty. Now I am being asked to pay around $900 for the repair. At this point, I feel like I have been left carrying the cost of a problem that I reported much earlier. I feel disappointed and misled by how this situation was handled. I feel like a victim! In addition, I am preparing to take them to court. My advice to future buyers: if you are purchasing a new vehicle and want to avoid experiences like this, DON'T BUY A KIA. Its parts break down very quickly and Kia's service department doesn't seem particularly eager to fix this. I am sharing service records and photos as well. I covered the VIN number and personal information. I hope sharing my experience helps future car buyers make informed decisions

    My car has several open recalls. Your parts Manager Jeff is beyond rude. Why would you add insult…read moreto injury? Do better Kia period !!!!

    webuyanycar.com - carbuyers - Updated August 2026

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