I am sharing my experience to help others make an informed decision…read more I purchased a BMW SUV from VIP Auto, and since the time of purchase, the vehicle has had ongoing mechanical issues that have significantly affected its reliability. The vehicle has spent more time being repaired than driven. I made multiple attempts to have these issues addressed through VIP Auto, but I was turned away on several occasions or unable to receive consistent support. While one member of management did assist with some repairs, the overall condition of the vehicle at the time of sale raises serious concerns. After the purchase, I was informed by BMW service professionals that the vehicle showed signs consistent with prior accident-related damage, including observations made during service. This concern was also acknowledged in follow-up discussions. This information was not disclosed to me at the time of sale, and I was not provided with a vehicle history report such as a Carfax prior to completing my purchase. Additionally, there are visible areas on the vehicle that appear to have been repainted. This would have significantly impacted my decision to proceed. I also purchased an extended warranty, which I continue to pay for; however, it was extremely difficult to find a repair facility that accepted it. By the time I located a participating mechanic, much of the coverage period had been lost. After seeking service directly through BMW, I was presented with thousands of dollars in necessary repairs. Even with partial assistance from the dealership, I still incurred significant out-of-pocket expenses, including tires and ongoing repairs. To this day, the vehicle still requires service. In addition, I was placed into a high-interest loan and attempted to contact the salesperson regarding refinancing, but I did not receive a response. Due to the repeated mechanical issues, concerns regarding undisclosed prior damage, and ongoing financial burden, I have explored my rights under New Jersey consumer protection and lemon law guidelines. This has been an extremely difficult and costly experience. I strongly encourage anyone considering a purchase to obtain an independent inspection, review all vehicle history reports, and carefully evaluate warranty and financing terms before proceeding.

IF You want a car that runs, I suggest you do NOT buy a car from here…read more After they give you an insanely high price do NOT. Expect them to call you back if you have a problem with the car Get ready to ARGUE & FIGHT once they make the sale because they will not help you with anything

these seem like fabricated reviews......consumate professional? more like strong arm mobster. The…read morebusiness model here is get you in the door with a high initial offer, then evaluate your old car over every crumb nick and imperfection until you yield under the silver tongued pressures of said professional. There is no way you can do better anywhere else so you may as well stay here and give me your car for what i tell you its worth. walk away. just my opinion .

Great experience! Highly recommend! Ask for Jason, the owner. He is a consummate professional,…read moreclearly a pro. I sold him my car. Nice and easy, fair pricing, and a really efficient process. Thank you Jason!

Price and Cost Less And Service. like family Here for you…read moreand your families reference and Satisfaction sustain our Operation to provide a outstanding service To our Community, Online or On-Site and Parts at same Rates Quoted Firm.... Stayed with m,e the entire process and solved my problem with patience and Professional Attitude and Service'''''''

From the owner: we buy junk carsread more

Don't mention you serve in the military! I purchased my 2nd Tesla today. I own a Model Y and just…read morebought a Model 3 for my wife. No issues with the first place I bought my car North Jersey. This place seemed to be bothered by me being there. I was never able to get anyone on the phone and texts were answered sporadically. When we locked in our buy we were told there was the federal rebate, $1000 referral credit, ZERO sales tax, $2000 NJ rebate, and an additional $2000 rebate if I made less than $150k per year. After checking my details I was told the $1000 rebate was switched to $500 recently. When I showed here where it said $1000 she said "I don't know what to tell you". Another sales rep said "hey it actually says (UP TO) $1000 and that's only if you get a Model S. The rest are $500. They initially didn't credit the $2000 rebate because our mailing address is in VA. I am a NJ resident stationed in VA. This was not ever explained, but I was able to add it. I was then told I had to apply for the second $2000 rebate and it would take 3-5 days to complete. So my choices were to take delivery or return after this process was complete. We drove 3 1/2 hours to pick up this car. THEN I noticed $1,400 in sales tax. They then told me that a week ago it was changed from zero to 3% tax. I said I signed the paperwork before that went into place. Again I was told "I don't know what to tell you. Every comment was short and rude. I have never been treated with as much disdain for being there. I was treated this was in front of my wife and son. I love these cars, but I sincerely regret doing business with Cherry Hill (the place I call home). VERY Disappointed!

Tesla takes some getting used to. While the pandemic's aftermath has made buying any car a gruesome…read moretale of short supply and egregious "marketplace adjustments" (eg price gouging on any make/model that you'd want in your driveway) the Tesla approach is almost reassuringly bloodless. Here's the car, here's the price and if we're in the mood we'll put you on our waiting list. And, if that disturbs you, tough... as Tesla's MSRP rises almost weekly due to the pesky dirth of the rare earth minerals we need to make batteries. You snooze, you lose. I was just curious as I have no desire to be on the bleeding edge of the first gen EV's but to a car buyer used to wrangling with the Brylcreemed reptiles who shill for the gas-powered legacy makes and hand out rebates like stale gummies, the over the top sanctimony and imperiousness of the Tesla process almost won my respect. Not enough to buy one but for some reason, I think I caught a glimpse of the future and it's not on the buyers side. No stale gummies today. Four stars.

sold my vehicle and my travel trailer at the same time in front of my home took about 20 minutes to…read morewrap up the whole transaction got paid in cash, easier and a lot less red tape than going to Carvana or Carmax

Best place to call and sell your vehicle fast efficiently and get cash on the spot hassle free and…read moreeasy

stay away from!!!!!!! do not call them as they tell you 1 thing on phone and tell you something…read moreelse when they come out

From the owner: We are a junk car removal serviceread more

my experience at Auto Lenders in Voorhees, New Jersey was outstanding.. I had chosen three cars…read moretwo from another which they brought to their location for me to I didn't have to drive so far. Upon arrival, those three cars were already air-conditioned cooled off and ready for me to test drive the who me through everything was Anthony and I just can't thank him enough for everything that he did to make the purchase easy for me. This is the second time I've purchased a car from Auto Lenders and had great experiences at location was in Princeton.. If you are in need of a car SUV truck, etc. let them know what you're interested in and they will take it from there. The finance department in the Voorhees location is awesome as well.. Thank you, Anthony for making everything easy for me and helping me make a good decision

If you want to be treated with respect, do not walk into Auto Lenders of Voorhees. This was easily…read morethe worst, most unprofessional automotive experience of my life, which ironically pushed me to go have the best experience of my life at a completely different dealership. My girlfriend and I drove to the Voorhees location to look at a silver Honda Civic. We called ahead, and customer care assured us the car would be pulled up and ready. It wasn't. When we walked in, we met a salesman named Frank. I am a pleasant guy and like to make jokes, so I playfully teased him that they were "0 for 1" since the car wasn't out front. Instead of basic customer service, Frank immediately copped an attitude. He left to check his system, came back, and angrily told me the car was currently on a test drive (even though it was still parked right out front). He then loudly announced in front of the entire showroom and my girlfriend that they had run my credit and I "couldn't even afford the car." Here is the insane part: I never gave them my information to run a credit check. We were buying the car in cash with a certified check and didn't even need financing. Frank had mixed me up with another customer and was publicly humiliating me over someone else's credit score. When I realized his mistake, he offered zero apologies, called me a "cocky kid," and told me to leave. I demanded a manager, Lew, who switched us to a new salesman two cubicles down. While we waited, Frank actually called another salesman over, and they stood there whispering and pointing at us with a smirk on his face. It was so incredibly unwelcoming and childish that we got up and left. The regional director, Brian, called to apologize and set me up at their Williamstown location the next day to look at a black Civic instead. We agreed on a price of $29,382 (after I caught them trying to sneak in a $299 window-etching fee). I told the saleswoman, Nor, that I was driving back to PA to get the cashier's check and handle the insurance switch, and would be back by 4:00 PM. By 2:00 PM, she was texting and calling, trying to pressure me. When I told her not to rush me, she threatened to move the car to another location in Haverford Township just to force my hand. I was completely done with the high-pressure, disrespectful games at Auto Lenders. I took my family's advice and drove straight to Piazza Honda of Springfield. I worked with their sales manager, Frank Crinite, who treated us like absolute gold. The ultimate punchline for Auto Lenders? I walked out of Honda of Springfield with a BRAND NEW 2026 Honda Civic Sport for $30,005. I spent barely $630 more to get a brand-new car rather than dealing with the miserable, disrespectful staff at Auto Lenders trying to hustle me for a 3-year-old 2023 model. Avoid Auto Lenders at all costs. Go see Frank Crinite at Honda of Springfield instead.