Hey there! Was towed by Mike yesterday. Car engine quite six miles down the highway from Auburn…read more He was there quick, got me up, and we were rolling nicely. He was helpful, chatty, polite, and informative as we talked, giving me a ride to Merritt's down the road. He's new to the area, so give him a nice review when you see him! R E Drouin

I had a pulley seize on my truck which took out my belt. Auburn Towing got to us in no time, towed…read moreus to their shop and found the problem right away. When their parts supplier said it would take several hours, they sent someone to another place to get the parts sooner. They had us back on the road in record time and even told us of a good place for lunch while we waited. Good job and great people.

I reached out to this vendor, I inquired several times in my correspondence with A-1 and it would…read moreseem that whomever was replying, was more interested in chatting then providing specific information..... I kept asking for a Quote, with no response, just evasiveness!

between this location & the one in saginaw, i have never been disappointed. they always have what i…read moreneed & they always have it QUICK. it's definitely nice to have a shop you know you can count on in a pinch.

Great crew - great owner who tells a straight story and knows his stuff. I was impressed with the…read morefinal job of PPF wrap and ceramic coating on my new car. Added benefit: You can observe the other fine vehicles in the shop and "dream accordingly" such as new Porsche - new BMW sedans - and a blacked out SUV that looks like it belonged to the Secret Service or somebody... but nobody's talking.... Highly recommend....

i'm a retired chevrolet buick toyota dealer from cadillac michigan!…read morei really did my research to find a quality PPF installer...boy i hit the jackpot! Ficks did a fantastic job as quality was my number one concern! Qualityis what i got but the service was excellent...also! Thanks Branden I was kept in the loop and the final look exceeded my hopes...i'm a satisfied customer!

Extremely rude this morning after a harmless joke! Threatened to not serve me! I said dude it's…read moreearly don't go there it was a harmless funny joke about my own age mind you! I said I have the right mind to never give you my business again! Ridiculous

Two weeks ago I removed this review after the regional manager promised to mail a $25.00 gas card…read morefor the issue (which two weeks later hasn't arrived. I arrived on Thursday, July 17 at 2:00 PM in the afternoon to find a sign on the pump stating the card reader was inoperative with instructions to pay the cashier inside. I entered the station which had one customer and two store associates inside. The one worker told the man behind the counter that she was leaving and would see him tomorrow. I had the worker scan my phone for the speedy rewards and then asked to get $25.00 on pump one offering a $50.00 bill. The worker informed me that they could not change the $50.00 bill and I was essentially refused service. The other worker watched the entire engagement and remained silent. Upon spending hours explaining this to corporate and then a woman who claimed to be a regional manager called me back and explained that the staff had a way to cash the bill and promised to mail a gas card for my issues. This has been an ongoing issue with this store and I have explained this to the management. Corporate claims it's out of their hands and only the local manager can do anything about it. So they lie to keep from doing their job and the manager lies about following up. Each call to corporate customer service requires waiting on hold for 20 minutes to talk to a representative that then puts you on hold for another 10 minutes to "look up information". Asking them for a supervisor then forwards you to a voicemailbox.

WOW!! Matt Saves the Day Action Towing Is EXCELLENT we will recommend this Business to EVERYONE…read moreExceptional Expert Care ACTION TOWING IS THE COMPANY TO CALL IF YOU CAN ASK for Matt he is the guy with friendly fast & efficiency for all you road worries!! Thank you "SUPER MATT" and this Towing company!!

Unfortunately I had to retrieve my vehicle from this company. My personal items were plundered…read morethrough and some I can no longer account for. My car drives as if it was used as a derby car and my tires are now bald. Burnouts much? My car was there only 24 hours and even though it wasn't by choice I had to use their service I am and was a paying customer. No integrity here at all.

Our go-to body shop! Definitely has our recommendation…read more If I need honest advice on any work, they are the place to go. I wouldn't take my vehicle anywhere else.

When I hit a deer, I went to the dealership. They took pictures and a report then I heard nothing…read morefrom them. After almost 3 weeks, I took my son's recommendation of Midstate Collision. So I called them and they responded right away. They scheduled my repairs so they'd have a loaner for me. Chuck did a great job on the repairs. Hunter and Britney kept me updated on everything and were so friendly. I won't hesitate at all if I ever need collision repair again!

Thank you the best of the best. I now have my car keys. very nice gentleman helped me. I hope I…read moredon't need them again but they are in my phone if I do.

From the owner: From local and long-distance towing to fuel delivery and flat tire services, count on us to handle…read morethem all. Bob's Towing & Recovery, Inc also known as Freeland Towing & Recovery is a family-owned and operated business. We have over 40 years of experience in the towing industry. Visit one of our four great locations in Westside Bay City, MI, Eastside Bay City, MI, Auburn, MI, and Freeland, MI. We do specialize in the heavy duty towing along with the medium duty towing, local or long distance we will be there. We have reasonable rates for all sized vehicles.

I was driving down I-75 to Columbus, Ohio for cancer treatment at the James Cancer Center at the…read moreOhio State University when I hit a small object in an inside lane - which immediately blew out a tire. Given the emergency nature of my drive - and 200 miles south of my home, I felt like panicking. Instead, I called 911, and soon Bill, a driver for Bob's Towing & Recovery arrived. He came to change the tire so I could drive to a tire store for a replacement. When Bill was unable to remove one of the lugs, he put my car on his truck and drove me to a tire store, where they confirmed the damaged lug - which they had to cut out and replace. I want to give the highest review to Bill. I am sure his company his also wonderful, but I met only Bill. I am glad to have met and been assisted by Bill, but, given the circumstances of the meeting, I hope that I never meet him again. But, if I do break down again anywhere near his company, I hope Bill comes to the rescue again. Thanks buddy! John Patterson

Very quick, friendly and helpful. Highly recommended! They didn't make us feel stupid either after…read morehaving locked our key in the car lol....