I stopped in the other day to get some vegan cupcakes to bring to a dinner party. They had a large…read moreselection of flavors and the cupcakes all looked beautiful. The cupcakes tasted amazing, too! The cake part wasn't super-moist, so it held its shape and tasted great, but the frosting was the real star. The frosting on the lemon cupcake was intensely lemony, and the chocolate frosting was rich and smooth. I and the other non-vegans at the party couldn't tell that they were vegan, and our host was delighted to know that there is a bakery nearby that caters to her needs. I'll definitely be coming back to try the regular cupcakes soon!

I cannot wait for my next excuse to order cupcakes. I love that the gluten free cupcakes are real,…read moregorgeous cupcake with a huge variety of flavors. I picked up my ordered which was ready exactly when requested and beautifully packaged.

The Hemlock was phenomenal. A nice breakfast sandwich with some potatoes and a little salad. The…read morepotatoes was so good.

I am writing to share my disappointment with the service my coworker and I received at Fiore's…read moreBakery in Jamaica Plain on Wednesday, July 15, 2026, around 2:30 p.m. My coworker and I, who are Black and Hispanic, had stopped by the bakery the day before and enjoyed the chocolate chip cookies so much that we decided to come back the following day after work to buy them again. We returned hoping we would have the same positive experience as the day before. When we approached the register, two employees were standing together talking. We stood directly in front of the register for about five minutes, waiting to place our order. During that time, neither employee greeted us, acknowledged our presence, or said something as simple as, "We'll be right with you." The older employee remained leaned over the counter, continuing her conversation while casually writing on the countertop instead of acknowledging us or taking our order. The younger employee looked in our direction several times, and it appeared she wanted to help us, but the conversation continued. After waiting several minutes without any acknowledgment, we decided to leave. As we were walking out, a white customer entered the bakery and was enthusiastically welcomed by the older employee with a cheerful, "Hello, welcome." That contrast was upsetting and made us feel overlooked and unwelcome. While I cannot know the employees' intentions, the difference in how we were treated left us questioning whether race played a role in our experience. It was especially disappointing because we had enjoyed our visit the day before and returned expecting the same welcoming atmosphere. No customer should feel invisible when entering a business. A simple greeting or acknowledgment would have made all the difference. I hope you will take this complaint seriously, review what occurred, and remind your staff of the importance of treating every customer with the same level of courtesy, respect, and professionalism.

Great sourdough bread and friendly service. The space is cozy and there is outdoor seating.read more

Delicious baked goods! We got a scone, croissant, and bagels. Everything was fresh straight from…read morethe oven, so delicious!! Service was great as well, if you're in the area you have to stop by!

Yum! One of my favorite spots in Boston to grab a cupcake. Super cute ambiance and the owner is…read morevery nice! Moist flavorful cupcakes with original flavors.

I read the polarizing views and needed to try this place myself- I am a cupcake brat and have eaten…read morefar too many in my day. The lady behind the counter was very kind and welcoming. She explained all the goods they had to offer and answered any questions we had. We decided to get 6 mini cupcakes: Pros: Creative flavors and every cupcake had a filling. I was very happy with every cupcake I ate. My favorite was definitely the carrot cake or snickers but truly, I was pleased with all the cupcakes I tried. They were not too dry and the filling choices were incredible. Cons: the pricing is ridiculous but maybe it's normal for Boston? $23 for 6 mini cupcakes is absurd to me.

The best. Run, don't walk for a sculpted treat--and then order for everyone you know!read more

What a delicious cake! I was so happy to discover a nut-free, allergy-friendly option for my…read morekiddo's birthday cake. There are tons of options on the website, ordering is easy, and the cake was delivered to our door literally the minute we'd entered into the order! The cake was packaged in a nice and sturdy box and looked gorgeous. Tasted great too, but some of us thought the frosting was a little too sweet (that's literally in the name of the business, so that's on us). Will definitely order again for a party and there are plenty of options to try!

Just had a lovely interaction there and tried three items, hermit, raspberry, torte, cookie and…read moremacadamia chip or something, all fabulous. I was shocked by how amazing the cupcakes look, and I also learned they make vegan donuts as well. This is certainly quite a spot, and I will come back for lots more goodies soon!

Tried Sugar for the first time recently. It's a cute neighborhood bakery on Centre St in West…read moreRoxbury. When you walk in, everything looks delicious and freshly made. The staff were very friendly and helpful, offering us to try a bramble for our first visit. It was so good we bought several more to take home! The bramble was well made, a slightly chewy texture and high quality raspberry jam. We also got almond cookies which were packed with almond slices that were lightly toasted. Would recommend for a snack or they offer various cakes and other sweets for catering or celebration.

My favorite bakery for cakes! Party Favors has been my go-to bakery for delicious and beautiful…read moreready-made and custom cakes for over twenty years. I recently ordered a high school graduation cake. Mary Lynn was so helpful in creating a beautiful custom design. There was a last minute mix-up with the order (my fault), and Netty and the cake designer went out of their way to ensure that the cake was ready for the graduation party. Thank you to an amazing team!

My mom swears by this place. She always wants to go here when it comes to birthdays or events…read more Their sprinkle cupcake with white buttercream frosting is delicious. Lots of flavors and they do all types of sweets. You can order ahead and pickup at the store.

Great tasty assorted bakery treats, as always but I was surprised by the rare treat of Raspberry…read morefrosted Cinnamon Sticky Buns. Thank you to the friendly and delightful staff. Very pet friendly.

The staff were incredibly kind and helpful, but the website ordering system needs improvement. It…read morelet me order pies that weren't in season and choose a pickup time they couldn't fulfill. To their credit they called me to address these so wasn't a big deal. We tried several pies and they were pretty good. 1) Apple Cranberry Crumble was easily the favorite, really cozy and not too sweet, delicious and even better than expected. 2) Chocolate Cream was just okay. a darker chocolate would've made it richer. 3) Cherry was decent, but nothing that stood out. 4) Key Lime was good but not tart enough, but still enjoyable. 5) Caramel pear was a bit too sweet for my personal taste buds Overall, pies with food flavors, but the ordering process could be smoother if they updated the website ordering system.