My family and I love going to Physicians Express in John's Creek. We've never had to wait to be…read moreseen which is quite unlike other urgent care centers. The staff is very professional and nice are the doctor and other providers. We feel like we were heard and cared for. We highly recommend Physicians Express Care at Johns Creek!

Please read if you have abdominal pain…read more I had sharp pain in my left rib. They say to visit urgent care before trying the ER. I should have just gone straight to the ER. Urgent care cannot diagnose things beyond flu, covid, and other basic illnesses. They told me they couldn't do anything for me and to just go to the ER. They charge $30 upfront. After the appt, they sent another bill for $156. My low rating is to due to being charged $200 for a useless appt. Like most of US healthcare, they are a business.

We made an appointment a day in advance; however, we weren't seen until half an hour past the…read moreinitial appointment time. I believe UHC's system was down (from an insurance verification perspective), so the staff had to manually complete the verification process. That said, the intake staff was pleasant, considerate and friendly. We went in for COVID testing for my elderly mother, which was pretty straightforward. They checked her blood pressure, oxygen levels, and completed the nasal swab rather immediately after we were escorted back to the exam room. Test results were provided within less than 10 minute period which was great. The nurse who administered the test was patient, kind, and friendly. The interior could definitely use some freshening, it's a bit aged but overall serves the intended purpose. This urgent care brand is owned and operated by Emory Healthcare, their care providers are pretty solid in my opinion.

I went to this urgent care yesterday with an appointment and left feeling worse than when I came…read morein. I had a high fever (102.3), body aches, chills, cough--just overall in very bad shape. They took my vitals and tested me for COVID and the flu. After waiting a long time, the doctor came back and said, "I don't know what's going on." He told me it seemed like I had the flu, but the test "wasn't working." His words: sometimes the tests "don't work" or "aren't good," so they don't tell you what you actually have. Completely unhelpful. On top of that, even with such a high fever, I was never offered anything for relief--not Tylenol, not Motrin, nothing. When I asked, he admitted he didn't even know where the pills were. He was completely alone in the building since the receptionist and assistant had already left for the night. I specifically asked him to send my prescription quickly because the pharmacy was about to close. He told me it was sent. I got home only to find out the pharmacy never received anything. I tried calling the urgent care back immediately, but no one answered--they were already closing, and he was the only person there. So I wasted my time, drove while feeling awful, got no proper treatment, no medication, and spent the entire night suffering with a high fever. This urgent care is completely disorganized, unreliable, and unsafe. I will never go back.

The staff never called my partner back for his follow-up, nor give him the results from his EKG…read more I've noticed this happens at doc's offices alot in ATL. Since we are there receiving services, don't we atleast deserve a phone call back, when they know things are okay? He won't go back, and sadly, this has changed the way he looks at healthcare all together. You "older docs" will learn when younger, kinder docs step up, and your clients realize they can get more thorough care elsewhere.

This has been the best experience I have ever had with a primary care physician. Their PA was not…read moreonly thorough but she was incredibly compassionate and kind. From the front desk to the medical team, I was treated with the utmost respect and really felt that everyone was incredibly caring. There also was hardly any wait time. Totally recommend and I am quite picky about these things. Diane N

Amazing compassionate and highly recommend .. Dr and nurse are very knowledgeable and understandingread more

Wow so impressed by Dr. Dugal service !…read more Upon entering I was Greeted with a smile and started filling out paperwork I love the decoration they have it's about kids and sports, definitely looks like there are big supporters of the Community. Very comfortable waiting area . Great for the kids , they have an area dedicated just for entertaining them ! I came in because I had a bit of a headache and thought I needed my ears cleaned and turns out I had an ear infection. Very fast service , dr explained what was going on inside my ears and gave me medication and good tips how to apply . Dr . Dugal and Staff are super nice , definitely coming back ! Dr.Dugal also speaks Spanish:)

Went in yesterday for an outpatient surgery. I was pretty nervous but everything was absolutely…read moreseamless from start to finish. To Rita, Katie, Dr. Graham, and my anesthesiologist, thank you all so much for taking great care of me!

This place totally rocks! Due to a health problem, I recently had to undergo minor outpatient…read moresurgery. The entire staff at North Crescent Medical Center was amazing. I was well taken care of from check-in to recovery, and everyone helped me to relax and be comfortable. Kudos to the kind and gentle nursing staff, the expert anesthesiologist, and of course, my wonderful doctor, who performed the surgery. North Crescent Medical Center exceeded all my expectations. I highly recommend them!

A few things to know BEFORE YOU GO!…read more 1. They DO NOT take insurance. 2. $199 visit, plus any additional work. These things would have been nice to know before actually attending.

The team at Here to Help is nothing short of AMAZING!…read more Let's face it, no one wants to go to an urgent care facility for any reason. Lybia and Dr. Romeo provided top notch service with a welcoming attitude. They make you feel like you've been friends with them for years even if you've only known them for a few minutes. I would emphatically recommend this business to anyone I know. Bonus points for Lybia because she is the best at taking a painless blood sample!

There are some great choices here. I recently saw Dr. Cheri, and Erin. Dr. Singhal has been my…read morePrimary Physian for decades. The staff is excellent.

Good - nice people spend time with you and are through with their assessment…read more They can meet a lot of needs

I had an awesome experience as a patient at Wellstar Orthopedics and Sports Medicine Upper Hembree…read more First off, I schedule a number of healthcare related appointments for my family. From the moment I called to schedule my appointment, Ashley was very friendly, helpful, and patient oriented. Next, 90% of the required information and forms were available for me to complete and electronically sign on MyChart. A "pet peeve" of mine is being forced to fill out my name and address on multiple paper forms. I found everyone from the front desk team to the X-ray technician to Jennie McCarthy to be very patient focused and friendly. My time in the waiting room, getting x-rays, and waiting in the exam room was very minimal. I wish all healthcare facility patient experiences could be like this! Thank you!!

I have been a patient at this facility for a couple of years now. I truly question the…read moreprofessionalism of some of the staff. I won't divulge every concern but I will speak to the lack of professionalism with the front a desk staff member "K." I done know why she bothers to come to work. She doesn't listen and if she doesn't want to be bothered, she will hang up on your call. I personally experienced this with her which prompted me to write this review. I've had too many incidences with her to continue to ignore it. If you are not attentive to the needs of the patients and properly relaying that to your healthcare staff how don't know if I will receive proper care. She doesn't seem to care. Every time my husband or I come to this establishment, by her demeanor, we feel as if we are disturbing her soap operas and she's nor having it. She truly needs to do better or find a job that doesn't require hospitality.

This office said they would give me a referral to see a specialist which was required by my health…read moreinsurance. I had been very sick and specialists are booked two months out. I cleared this with my insurance because the clinic no longer accepted my type of Blue Cross. They referred me to a WellStar specialist who booked me an appointment and cancelled it the same morning. I found my own specialist and did my due diligence, speaking to Leyla the nurse and she assured me she would send the referral. When I arrived today for my specialist appointment, they not only did not send the referral--but refused to send it or my previous records. I spoke to both Rae the nurse and the office manager. I had no choice but to pay out of pocket for the entire visit. Do not trust this office for your medical choices.