The manager and staff are super friendly and helpful they make you feel like family. Got a great…read moredeal 70% off the jewelry here is so Beautiful.

My husband purchased a ring for me for Christmas and it was too large. We took it into Zales to get…read moreit resized. When we entered the store all the associates that were not already assisting someone greeted us. We ended up being helped my Derek. He was super friendly, professional and efficient. He explained the entire ring resizing process with us. Showed me what to bring with me as far as paperwork in case my husband is not with me when I pick up the ring, being he made the purchase they could look him up with ID. I was promised in two weeks my ring would be resized and completed and I got it back less that that. I believe it only took a week and a half maybe. It was super quick. Picking up my ring was a breeze, luckily we were able to get Derek again to assist us. I only said Luckily because its nice to speak to the same people that helped me in the beginning of something. He gave me my ring insist i try it on, and remove it a couple times to make sure the fit is exactly what I wanted. Fast forward to a couple months later, my stone fell out of my ring. ( i was not being rough) but it did fall out. I called Zales asked what i need to bring or do, and they simply told me to come in and they would take a look. Lucky me I got Derek AGAIN!!! He was so reassuring that they would help me, at no additional cost. He mentioned at times during other repair services it disturbs stones, or other designs of the jewelry and they would be happy to take care of the repair for me. Again he explained the process, he took photos of my ring, and gave me another repair return date of a few weeks. I was not really in a rush to have my ring back, i rather it be fixed than to have to keep coming back. They returned my ring 3 days before the promised date! my mom was looking for a charm for her necklace, and Derek told her if she sees something online, or on the store website let him know. He can see if Zales carries something similar to what she is looking for, or even help with the purchase in the store. Or order the item online and pick up in store, make sure its what she is looking for. I just feel his service is always over and beyond, and I really love that about this place and that associate. always full of information, even down to cleaning our jewelry properly, or bringing it in for them to clean it for free. Such amazing service, always friendly staff. I love that I can go in there, and not feeling pressured to purchase something. Or take out a credit card, I am pretty sure they have goals they have to meet and I never get that pushy vibe in there, unlike other jewelry stores I have gone to. If you are looking for jewlery please consider Zales at plaza Bonita they are a really great team working in there.

They damaged my Gold!!!! They should only test it in one…read morespot Not shaving 1/2 gram off gold off my Cross!! Not even an apology!!! I asked her how long of experience she said 2 years!!.... More. Like 2 days-!!! Unprofessional!!!!

I was selling brand new GoPro Hero 9 (used maybe 3 times since I bought it.)…read more No scratches or damage, a battery, and accessories. I bought the GoPro 2 years ago brand new from Best Buy. I was curious what they would offer. Upon entering the store and them taking my items to review them. I took a Quick Look around.. Nestled in a shelf was a GoPro Hero 8 (a year old from mine!) selling for $399.99. I thought it was wild. What was even more wild is they offered me $60 for my GoPro! I asked the guy about the one for sale for $399.99 and his answer was "we usually will give a big discount because it's been sitting there for a while." I asked what the big discount was because the GoPro Hero 8 sells used for about $130-$150 at the time of this post. His answer when I told him this was, "oh yeah well we would probably sell it at around that price if you were to buy one because we would give a discount for it being there so long." I took it easy on him because he seemed like a younger dude.. But it was but biggest load of bullshit I've ever heard and seen in my life. They are trying to rip you off and resell items at way WAY HIGHER than they should. I highly doubt they are letting you bargain an item priced $399.99 down to $140-$150. Maybe I'm wrong but I don't see it happening. Hopefully this helps anyone looking to pawn items.

I brought my watch in for repair and did repair on my necklace Great shop, great attitude thanks…read morefor the help Daniel

Danny was so great and resized my father's wedding ring so I can wear since he has passed. The…read moreprice was great and with the details on the ring you can't even tell where he cut it to fit me. When I got it back it looked brand new! Thank you Danny I'll be back!

This is a great place to shop if you're interested in watches made/owned by the Fossil watch group…read more This includes, Michele, Tory Burch, Kate Spade, Michael Kors, Anne Klein, and Armani! Most expensive of course is Michele, because their watches come with 14k gold and real diamonds. The watches (with metal banks, not rubber) range from $700-$2,000+. They're usually 50% of the ticketed price. Prices are almost identical to the watch prices at Nordstrom Rack. Good selection of silver, gold, and two-tone designs. Nothing special mechanically, but looks fancy. I believe Anne Klein Watches and Kate Spade watches were very affordable, like $50 or so? Definitely under $100. Great for gifts! Many many cute Kate Spade designs. Perfect for the high school/college kid. If you want the original branded box, it's an extra $8. What's great though is they will adjust the watch strap for free for you after you buy it! They also sell a little bit of Fossil and Michael Kors jewelry.

I stopped by here within Las Americas mall to get my Guess watch fixed. I love the style of my…read morewatch and was looking for a place that changes batteries and this place does it. I walked up front and a guy, I believe his name is Hector, told me they do it for $16.99 including lifetime warranty. I was like that's a good deal. He replaced my batteries on the spot and charged me $17.50 including tax. They take credit cards, Visa and Master card. Hector was super friendly and nice as he explained everything to me. Other than replacing batteries, they sell nice watches at a descent price. Store was clean and the people in here were super nice. I'd definitely recommend them if you need your battery replaced or just looking to buy a watch. The store is within the Las Americas outlet. Highly recommend!

Here's the review for Teri to Rolex salesperson…read more ""Miss Teri is an absolute superstar! She sold me a stunning pre-owned Rolex Submariner in excellent condition -- virtually scratch-free case and bracelet, pristine crystal, sharp lume, and a bezel that clicks like new. The movement is running perfectly accurate. Flawless transaction from start to finish: honest, professional, and super responsive. Couldn't be happier with my watch or the experience. 10/10, highly recommend her to anyone hunting for a Rolex!"

My family and I have been shopping with Leo Hamel for over two decades, and they've always been…read morefantastic to work with. Lisa is especially wonderful--she's patient and happy to answer any questions we have. The entire staff is knowledgeable, friendly, and makes the experience enjoyable every time. I highly recommend Leo Hamel to anyone looking for a trustworthy and professional jewelry store.

Muy bonito todo. Muy buenos precios. Super recomendado. Muchas opciones. Muy bien servicioread more

Muy bien servicio! Súper recomendado. Tienen mucha veriedad. Todo está súper bonito…read morePrecios muy buenos.

I'm not one to give reviews, but I am so happy that I have had the opportunity to work with Richard…read moreto design some special pieces of jewelry for my 20th anniversary. After having surgery on my right hand to remove a tumor, it left my ring finger large with scar tissue. So instead of doing a anniversary ring we decided on earrings. They are absolutely stunning and I wear them every day. Can't tell you how many compliments I have received!! For my coming anniversary, we actually decided to try to make a ring from diamonds I received from my mom into a ring for the 'big finger'. Lol. He is absolutions amazing. The ring is everything I could of dreamed of and it matches my earrings!! A special bonus!! I absolutely love Richard and I know you will too! Richard, thank you for being a awesome jeweler.

In a nutshell, I will never buy jewelry from anyone other than Scout Fine Jewelry. Julie made a…read moremasterpiece of an engagement ring that still blows my mind to this day. if you're looking for a one-of-a-kind piece of jewelry. then stop what you're doing and call Scout Fine Jewelry, you'll thank me later.

Designed an engagement ring with Julie. Absolutely adored the entire process. Neither a bump in the…read moreroad , nor ever a reason to worry. The end results were positively stunning.