I recently requested a quote from Bailey & Shipp Electric to install two ceiling fans in my spare…read morebedrooms. I was quoted $4,500, which was attributed to the rooms having vaulted ceilings. While I've had four previous jobs completed by Bailey & Shipp--including a ceiling-fan installation in my master bedroom--with exceptional results each time, this price was far beyond reasonable expectations. To compare, I obtained a separate quote from another company for $880 for the same work. Unfortunately, the drastic discrepancy means Bailey & Shipp has lost my business. I value quality, but a nearly 5x markup simply isn't justifiable.

I had a fuse blow and talked to Bob about what I should do. He advised me over the phone and…read morewalked me through how to reset it. So professional! Says a lot about his character and the values of this company. Will not hesitate to call Bailey & Shipp for future needs!

This was the most uncomfortable experience of my life. There is nothing scarier and weirder than a…read moreman who will not take no for an answer. I was charged $2807 to replace 6 outlets. Incredibly overpriced in my opinion along with other electrician company I contacted. But honestly that wasn't the main issue. This was maybe the most annoying and oddest consultation of my life. From the very beginning I was being very clear that I only wanted my outlets replaced, nothing else. I reiterated this verbally in person. The technician, kept on trying to sell me a membership and additional services. I would say "I just want my outlets fixed" and then he would completely ignore me and go on to sell me about replacing the circuits. This happened over and over again. I would say "please I don't want this service" and then he would just go right back to other services. I actually couldn't believe what was happening. I was incredibly uncomfortable the entire time. For the 4th time, I was again very direct in not wanting any additional work. I literally said "I do not care for anything but the outlets". But he just didn't care and kept going for 15 minutes about working on my panel. Like oh my god, what is happening. It was additionally rude when I told him I was on a time crunch but then he still spent 30-40 mins creating an additional 4 quotes for the work that I insisted I didn't want. They straight up did not care about me and what I wanted. He kept saying I'm the top priority while also completely disregarding what I do not want. If a customer tells you to stop, please stop. I was incredibly upfront with the services that I wanted but this guy was on a mission to charge me $9356. I ultimately didn't continue with this company and reached out to another one who did the work for $300, which was the quote I also received from other electricians in the area. I truly do not know how they justify charging $2807 for only 6 outlets. Listen to the other reviewers. I had the same experience of the worker just looking for upgrades rather than what I called for. He spent nearly 20 minutes analyzing my electrical panels to see where he can charge me additional services after I just told him I only want the outlets. Stop trying to phrase this is for your customers when you blatantly ignore their needs and wants. This was such a weird experience and I lost $89 for the dispatch fee.

I contacted Chesapeake Electric after the outlets and switches on one circuit in my home stopped…read moreworking. The technicians arrived as scheduled, acted professionally, and explained that the outlets on the circuit had not been pigtailed when the home was originally wired. They identified separated wiring and signs of overheating in some locations, including burned drywall behind certain outlet covers. I initially paid an $85 service fee and then more than $500 for a more extensive assessment. After that assessment, I was given an estimate exceeding $2,500 to address approximately 10 outlets and switches on the circuit. I was told that the entire circuit needed to be corrected and that they could not determine which individual outlets were causing the problem. When I asked whether only the damaged locations could be repaired, I was told that was not an option. After I paid a deposit toward the proposed work, the technicians disconnected and capped three affected outlets and restored power to the remainder of the circuit. This raised questions for me about why the entire circuit had initially been presented as needing immediate repair. When I asked about repairing only those three locations, I was quoted more than $500 per location. Whole-home premium surge protection and service-plan memberships were also recommended. By coincidence, another electrician was working at a neighboring home that day. He identified himself as a master electrician, inspected the issue, and gave me a different professional opinion. He told me that the entire circuit did not need to be replaced. In his assessment, the three affected locations needed repair and the remaining outlets on the circuit could be pigtailed. He estimated approximately $700 for the work. I then contacted Chesapeake Electric's office and asked to cancel the deposit. The manager listened to my concerns, spoke with the technicians, and called me back. He explained the company's reasoning and said the broader electrical work could be beneficial if the home were inspected in the future. However, that explanation did not resolve my concerns about the difference in the proposed scope and pricing. I also received appointment and follow-up text messages from someone identifying himself as "Mike." Based on the wording and interaction, the messages appeared to be generated through an automated or artificial-intelligence service. However, the messages did not disclose that I might be communicating with AI rather than a real employee. I found that confusing and uncomfortable. In my opinion, customers should be clearly informed when appointment scheduling or follow-up communications are being handled by an automated AI system. Although the technicians were courteous and professional while at my home, I was not comfortable proceeding after receiving such a substantially different assessment and estimate from another electrician. Based on my experience, I strongly recommend obtaining at least one independent second opinion before approving costly electrical work, memberships, or additional services.

The manager called and fixed all the issues. I will say he was very responsive and understanding…read more All issues were fixed and I am pleased with the response.

I've used booth hvac for service on my heating and air several times over the past few years. I…read morehave always been highly satisfied by the service and professionalism of the technicians. Very personable and polite. I highly recommend anyone with issues with their hvac systems to call booths ASAP.

I had Bethany Air put in a new SMART thermostat in end November 2024. They were here 2-3 hours…read moretrying to get it to connect. They left with the SMART thermostat functioning but disconnected from the WiFi. I was finally able to connect it a couple days later to the WiFi. A few months later (April) I called the thermostat manufacturer due to an issue with my 4 year old furnace and the thermostat. I asked why it kept running my emergency heat more than my regular heat and my house was cold. They ran through troubleshooting with me and figured out that the thermostat was not wired correctly. The thermostat manufacturer stated the incorrect wiring caused the issue with the emergency heat running frequently. They suggested calling a HVAC repair to address the cold house. I called Bethany Air. The technician (1) came. He told me that I needed a transformer after spending a good 50 minutes in my attic and then assessing the heat pump. I asked about a surge protector and he also thought this a good idea. Both items were ordered. Other information was provided that possibly we had a power surge that caused the transformer to stop working in the furnace. I was also told the furnace would not run. The technician was here a long time. A different technician (2) came to put in the two parts a few days later. He went in the attic and came down about 5 minutes later and asked if we had turned on the heat. I stated no, it doesn't work, and I had not messed with the thermostat. I did note it was on though as the previous technician gave no recommendation to turn it off. He stated that a couple other parts had "burnt" and we "were lucky that the house didn't burn down". We discussed briefly the findings. I informed him that we were told the furnace wouldn't work. The previous technician (1) did not give any instruction to turn off the thermostat, to turn the breaker off to the furnace or heat pump, nor did he take any precautions to avoid this further damage (burnt parts) from happening. I called Bethany Air when he left. The receptionist took the information than stated the manager/owner would call me back soon. No callback was received from the manager/owner. Instead the technician (2) who had left called me and tried to change his initial assessment and downplay his findings significantly. The parts came in and a different technician (3) came. He made the repairs. He told my husband that all charges for all 3 calls would be in his invoice. I paid the invoice. Since then I have received an invoice a couple times after I paid the "all charges" invoice. We have reached out to the company 3 different days, speaking with the same receptionist. We are told the owner/manager will call us back that day, and have never received any callback. Email response to the invoice also got no response. I cannot recommend this company in good faith. However based upon other reviews, you may have a better experience.

We needed a new thermostat installed on a quasi-emergency basis. They got us scheduled for the…read morenext day. After contacting several companies, they offered the best price and quickest service. The technician who installed the thermostat was efficient and friendly and did the basic programming. I will consider them for our annual maintenance service, since our old service company closed shop.

Fixed! HVAC service has been Our go-to company for years. Prompt, fair, pleasant, good…read morecommunication.

14 year Annapolis residents. Cannot say enough good things…read moreabout John and his Fixed HVAC crew who did a complete central a/c replacement for us in less than 5 hours, and barely one week from the time of his estimate. That was also the exact price we paid upon completion. Quality brand, not the builder grade stuff two others were giving estimates on using, and Fixed HVAC beat both their prices by over $1k with no back and forth! I've used them for routine maintenance over the last several years also. On time, clean and professional. We built one home and did extensive renovations/additions to three others. We are not rookies at hiring tradesmen. This is a local Annapolis outfit that deserves a shot at your business. Not kidding.

I had grove heating and cooling install a ductless mini-split system and was extremely pleased with…read morethe courteous service and the neat job done by the installers. They discussed various details of the project as they were working on them to make sure I was happy with the work. The team went above and beyond by removing an unsightly electrical conduit that was no longer being used but was still attached to my house in the same area where they were installing the AC system. Having them take care of that was an unexpected bonus. The only thing that could have been better - when the team arrived to do the install they had a plan showing where the various components were to be installed. I would have preferred to see that plan before the team arrived to do the work.

I have been a customer of Grove for almost ten years. I have had the maintenance package as well as…read morepurchased my new water heater from them. There have never been any issues, so there was no doubt in my mind that when my HVAC unit died, I would go to them to get a new one. It started well with the sales team, and the installation team showed up right on time. Then everything started going south. I only have a tiny condo, 1200 square feet, so they gave me a time frame of 4-8 hours. At hour 10, they finally gave in and left the job 98% done. The head technician was visibly and very vocally annoyed the entire day. As they were finishing up, the other technician broke off the tube to my humidifier, and the head technician's frustration took over. They informed me that they had contacted the office, and Grove would be reaching out to arrange for someone to come and ensure the humidifier was fixed and a new tube was installed. This was on Monday; by Friday, I had not heard from Grove, so I called to inquire. While I was on the phone with them, I received a text stating they needed to schedule someone to come out and finish the job (in so many words). It was odd that I was on the phone for this issue when, all of a sudden, I got a text to schedule, but I just brushed it off as a coincidence. They gave me a time frame for the following Monday from 12-4 pm. It was my ignorance that I thought, "Hey, they didn't finish the job. I am sure they will put me close to the front of the line since it was their issue not finishing the initial job." Well, I was wrong. The technician arrived at 3:45 and assessed the necessary work, only to realize he didn't have PVC glue and would have to return to the shop to pick some up. This added another 30-40 minutes waiting around for him to come back with glue to finish the job. Now, Grove called me to schedule a pre-inspection before the county came out for the final inspection. This was when it became apparent that this company had no respect for its customer's time. They scheduled the next appointment from 12-4 pm. At 3:35, I received a test from the technician stating they would be here in 50-60 minutes, which is approximately an hour late. I had plans and rescheduled. I was not pleased to have 4 hours of my time wasted, but things happened. I got rescheduled and had to take the day off of work for the appointment. Once again, a 12-4 pm appointment. Once again, around 3:30, the office texted me that the technician was running late and that they would let me know once they had an exact time frame. I called to get clarity on the issue and realized I am now at their mercy. The office called back less than five minutes later to inform me that the pre-inspection was completed on the same day my humidifier was fixed. Overall, I had to miss work and waited over 8 hours for nothing. I would never recommend this company to anyone. There are apparent issues with the managerial staff who runs appointments and customer service. The lack of communication amongst themselves and the lack of basic customer service was extremely disappointing. With the numerous companies available, I look forward to taking my business elsewhere.

Amazing services woudl definatly recommend would go again was a great experience and amazing…read morequality .

Beltway Air Conditioning, Heating and Plumbing have been out a few times providing routing HVAC…read moremaintenance and checkup. They are accomodating to my schedule. Their technitions have been professional, explain everything they are doing. Willing to answer all questions they see the job through. My last service was completed by Aiden Healy who did a fantastic job. I would highly recommend this company to anyone who needs service.

Prompt and great service from two caring people!! They were patient and thorough in evaluating our…read moreproblem and explaining the options!

Had All Clear out Monday afternoon to snake out a toilet. I had used them before and thought I…read morecould trust them. They charged me almost $800. After the fact, I checked with other plumbers and discovered normally the charge would be between $300-400. I called them and they said it was the price in their book. What makes matters worse is that I am a furloughed federal employee. I should have shopped around but some issues need immediate attention. Update: All Clear is blocking my negative review with a previous positive review. You suck All Clear!