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    Welaka Inn

    4.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Hampton Inn Palatka - Guest room

    Hampton Inn Palatka

    (18 reviews)

    This weekend we had to be in Palatka, Florida for a destination wedding. We stayed in the Hampton…read moreInn and I must say it was very nice. The entire staff was amazingly helpful, breakfast was good and the rooms were very clean ( and I am extremely picky). The town looks like it is going through a renovation of sorts and will be really cute once it's done. There is some history there from WWII very interesting monuments. Overall if your life brings you to this area of Florida, stay here, highly recommended.

    I arrived at the Hampton Inn in Palatka, Florida, on July 3 after having already checked in online…read more As a Gold member and loyal member of the Hilton chain, I had reserved a Riverview King room on the third floor and had been assigned Room 305. Upon arriving at the front desk, I was greeted by a receptionist who was neither welcoming nor professional. I was simply informed that my room had been changed, with no explanation other than that it was "the manager's decision" because the hotel was overbooked. Instead of the Riverview King room I had reserved and checked into, I was reassigned to a first-floor room near the entrance/exit door, directly across from the laundry room and the gym. It was a significant downgrade from what I had booked and paid for. After noticing that Room 305 appeared to be unoccupied, I returned to the front desk and explained that I would not accept a room that was clearly not comparable to the one I had reserved. I wasn't demanding the exact room--only a room of equal quality. Shortly thereafter, I was reassigned to Room 306 on the third floor, directly across from Room 305. This left me questioning why I had been downgraded in the first place. The front desk experience on July 3 was extremely disappointing. The receptionist was dismissive, unprofessional, and unwilling to provide a reasonable explanation for the room change. That said, I want to recognize the staff who worked on July 4. The front desk representative that day was exceptional--friendly, accommodating, and genuinely interested in resolving concerns. The housekeeping staff was also outstanding, courteous, and hardworking throughout my stay. While I appreciate the efforts of the July 4 staff and housekeeping team, the way my reservation was handled upon arrival fell far below the level of service I expect from a Hampton Inn. I hope management addresses both the communication issues and the professionalism of the July 3 front desk staff so future guests are treated with the respect they deserve.

    Artisan Downtown - Closet area in the junior suite

    Artisan Downtown

    (33 reviews)

    $$

    This is my favorite place to stay in Deland. The building is in historic downtown and you can walk…read moreeverywhere. The hotel is charmingly decorated and very clean. The rooms are set up with a separate sitting and sleeping area. There is even a robe and slippers for you to relax in. They have a small restaurant onsite, however, there are lots of local places in walking range. The employees are friendly, the beds are comfy and the location great. If your staying here give this little hotel a try.

    Overall, The Artisan Downtown is a decent place. They have really seemed to have gotten their stuff…read moretogether since the last time I was here. At least so far anyway. I will update if this changes through my stay. My first stay was quite horrendous to say the least. Let's hope this stay is a lot better. Update: as I wake up in the morning and go to make my morning cuppa coffee, the Keurig doesn't work. Now, coffee is my life as stated on my page. I don't know what to do with myself as there is nobody working in the front desk, quite literally there is a sign. Disappointed in that. I went to go take a shower and my options were either scolding hot or freezing cold. So I awesomely got to choose between the two. That was pleasant. As stated in one of the pictures you can see that some of the paint is faded in a couple different areas in the room and the wood is showing underneath. Just some basic light maintenance needs to be tended to. And the lightbulbs need to be checked out before customers come into the room. Other than that, I am happy with the aesthetic of the junior suite. It is roomie and nicely decorated. I like the fact that the living room is sectioned off from the bedroom. Makes it feel like you're in your own little apartment versus being in a hotel. They seem to have made some upgrades since the last time I had stayed here. In the bathroom, they have amenities that they did not have before. So kudos to them. Now let's see how the rest of my stay goes! Oh, and Lindsay who works the front desk, rocks!

    Welaka Inn - hotels - Updated July 2026

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