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    Welaka Inn

    4.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    7 years ago

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    Hampton Inn Palatka - Guest room

    Hampton Inn Palatka

    (18 reviews)

    I arrived at the Hampton Inn in Palatka, Florida, on July 3 after having already checked in online…read more As a Gold member and loyal member of the Hilton chain, I had reserved a Riverview King room on the third floor and had been assigned Room 305. Upon arriving at the front desk, I was greeted by a receptionist who was neither welcoming nor professional. I was simply informed that my room had been changed, with no explanation other than that it was "the manager's decision" because the hotel was overbooked. Instead of the Riverview King room I had reserved and checked into, I was reassigned to a first-floor room near the entrance/exit door, directly across from the laundry room and the gym. It was a significant downgrade from what I had booked and paid for. After noticing that Room 305 appeared to be unoccupied, I returned to the front desk and explained that I would not accept a room that was clearly not comparable to the one I had reserved. I wasn't demanding the exact room--only a room of equal quality. Shortly thereafter, I was reassigned to Room 306 on the third floor, directly across from Room 305. This left me questioning why I had been downgraded in the first place. The front desk experience on July 3 was extremely disappointing. The receptionist was dismissive, unprofessional, and unwilling to provide a reasonable explanation for the room change. That said, I want to recognize the staff who worked on July 4. The front desk representative that day was exceptional--friendly, accommodating, and genuinely interested in resolving concerns. The housekeeping staff was also outstanding, courteous, and hardworking throughout my stay. While I appreciate the efforts of the July 4 staff and housekeeping team, the way my reservation was handled upon arrival fell far below the level of service I expect from a Hampton Inn. I hope management addresses both the communication issues and the professionalism of the July 3 front desk staff so future guests are treated with the respect they deserve.

    Could possibly have the friendliest staff I've ever experienced at a hotel. For someone that stays…read morein a hotel 200+ nights a year that's a pretty significant statement. Rooms are very clean and modern, pool is well maintained. Great view of the river as well!

    Artisan Downtown - Closet area in the junior suite

    Artisan Downtown

    (33 reviews)

    $$

    Overall, The Artisan Downtown is a decent place. They have really seemed to have gotten their stuff…read moretogether since the last time I was here. At least so far anyway. I will update if this changes through my stay. My first stay was quite horrendous to say the least. Let's hope this stay is a lot better. Update: as I wake up in the morning and go to make my morning cuppa coffee, the Keurig doesn't work. Now, coffee is my life as stated on my page. I don't know what to do with myself as there is nobody working in the front desk, quite literally there is a sign. Disappointed in that. I went to go take a shower and my options were either scolding hot or freezing cold. So I awesomely got to choose between the two. That was pleasant. As stated in one of the pictures you can see that some of the paint is faded in a couple different areas in the room and the wood is showing underneath. Just some basic light maintenance needs to be tended to. And the lightbulbs need to be checked out before customers come into the room. Other than that, I am happy with the aesthetic of the junior suite. It is roomie and nicely decorated. I like the fact that the living room is sectioned off from the bedroom. Makes it feel like you're in your own little apartment versus being in a hotel. They seem to have made some upgrades since the last time I had stayed here. In the bathroom, they have amenities that they did not have before. So kudos to them. Now let's see how the rest of my stay goes! Oh, and Lindsay who works the front desk, rocks!

    Wi-Fi? Wouldn't know because we weren't informed on check in. Kind of a lapse. Otherwise a fine…read morestay.

    Courtyard by Marriott DeLand Historic Downtown

    Courtyard by Marriott DeLand Historic Downtown

    (17 reviews)

    Overall loved the hotels location and the service was great! The lobby and rooms were mostly clean…read more Did notice the bathroom wasn't the cleanest, some mold and unclean tiles and walls. Beds were cozy and sheets clean! AC worked well. They did have a pool to use as well! Pros: Great location - walking distance to most bars and restaurants in historic downtown. Clean overall Onsite bar and restaurant. Big and inviting lobby, good for gathering. Nice pool. Good price. Great service from the front desk! Cons: Parking is $11 a night. Bathroom shower was a not the cleanest, had mold in the caulking and walls stained.

    Save your money. The balcony views aren't worth it. Stay at the Comfort Inn & Suites I booked this…read morehotel for 3 nights & let me say, I will never again. This place is a 5 story MOTEL. Nothing is nice. Everything is dated and old. We had to switch rooms bc there was drywall mud all over the walls & curtain in the original room. The pillows are all so worn & old, imagine going to stay at your great great aunties house and she pulls old pillows out of her hallway closet. There were NO amenities. NONE.I found out there was no conditioner in the shower container after I wet my hair. There were no bags or liners in the trash can. We were denied having the room cleaned and the bed made on day 2 bc this "hotel" only changes your sheets or takes out the trash on stays longer than 3 days. (WTAF?) There are no microwaves in the rooms. Only a "shared" microwave in the lobby. Now, who wants to see my 3/4 naked Big Man going from the 5th floor to the lobby at 1:30am to warm our burrito? The "breakfast" option is literally a Starbucks. A very simple under stocked Starbucks. Breakfast for (2) was $35.00 DAILY. Your options are (1) food item & (1) drink item. That is RIDICULOUS. Parking is NOT free. This place charges $11.50 daily for parking. (Jeeezus). I booked this place bc it's right in downtown DeLand. The location is NOT worth the price. This tall motel is lacking in so many areas. I will say, the cleaning staff is failing.

    Welaka Inn - hotels - Updated September 2026

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