Discount tire said that they would fix our tire on Monday 2/2 but had it done early. I was going to…read morepick my tire back up and take it somewhere else that could do it sooner and cheaper. I appreciate it's done early but no one informed me it was ready and now I'm stuck with a higher bill that I wasn't ready for.

Been a customer here for years. Always polite…read more Always professional. Very fair prices. The manager and the entire team is excellent. Disregard the negative Nancy's. I highly recommend this Discount Tire location.

Service Request was handled well. Knowledgable staff…read more Service was great. I appreciate communication about next steps to keep tires good. I shopped around and price was good.

Horrible. The up-sell that they concentrate on women is and has been horrible for decades. Now they…read morecharge 3 % for using a credit card!!! Never again. Discount tire does not charge the 3%

Super frustrated. Maybe they excel in other areas but not keys locked in a car. My insurance…read morecompany called McCanns to come get my keys out of the truck. They arrived promptly. Tried to open my truck for about 2 minutes and left. They didn't call me but called the insurance company to send out a locksmith, which is super expensive and not covered by insurance. 30 minutes later Insurance called another provider scheduled to arrive in an hour. They were able to open the truck in under 5 minutes. I'm sure McCanns has some great qualities but in a pinch I wouldn't suggest them for opening a locked car.

The ONLY reason I'm not giving them 5 stars is because the location is hard to find. The staff at…read moreMcCanns treats you with the respect you want. They really make you feel that your business is valuable to them and do whatever they can to help you. Their staff consistently goes the extra mile to satisfy their customers. I recommend McCanns to all my friends in Dubuque!!

My son was having car trouble and they got us in the next day and said he needed a certain part,…read more but they don't put used ones in. So they charged a very minimal price and we were happy with their service and friendliness

Wouldn't have my car worked on any other place in the state! Great owners, friendly environment,…read morehonest people! They will even pump your gas for you! Great convenient store full of soda, snacks, freshly popped popcorn, coffee and more! Also have a nice location downtown Dubuque that is easily accessible near different businesses.

Once again, welcome to the Midwest. 3-4 Employees gathered around a friend or family member that…read morestopped in, while completely disregarding 3 lanes of customers patiently waiting over 5 minutes to be acknowledged because they needed "assistance" before they can check out. *Not all incompetent employees were captured in this photo.

Right when you walk in, there are times you need to show your membership and times you don't…read more Carrying a baby, purse, etc I don't have the hands or time to put everything down to get my membership card out. I have ordered from their website multiple times and each time the order is not correct.

Unprofessional management & incompetent staff! The…read moreincompetency of the service staff was surpassed by managements' feeble attempt at customer satisfaction! A spur-of-the-moment decision for a Labor Day weekend trip led me to the Dubuque ExpertTire for a pre-trip oil change and multiple-point inspection. On the highway, five minutes into our trip I noticed white smoke in the review mirror then noticed the oil-pressure reading ZERO! I quickly decelerated from 70 mph and shut-it-down on the shoulder. A quick check under the hood revealed the oil filter was missing...and oil all over the place, including the sides and back of my Tahoe! I called "expert tire" and they said they would send a tow truck which I said I don't have time for that...all I likely need is someone to come out with more oil, a filter and towels to wipe the oil off the windows so I could continue our trip. After pleading with the condescending manager, she agreed to send someone (five miles). Perhaps sensing my frustration, upon arrival, the young man expediently and politely got my family back on the road. The manager told me to stop in after the trip and she would "make things right". What a joke! She gave me certificates for two free oil changes that expired at the end of the year ...and it was now September 6th! I just shook my head, walked out and threw the certificates in the trash. She lost a potential long-term customer and gains an increasingly bad reputation.

Incompetent - do not go here -simple oil change turned into nightmare when after leaving and…read moredriving a few miles indicator on car showed "low oil" - looked under hood and car and oil everywhere - oil filter cap loose and apparently also drain cap not tightened - called "expert tire" and they said they would send a tow truck which they never did thus after waiting and calling them back with no response took car to BMW dealership after having to stop to add 3 qts of oil on the way - this could have caused major damage to a very expensive car and did cause major hassle and expense as it was - may sue "expert tire" for their incompetence - would give no stars if could and they will be hearing from my attorney

Terrible service, filthy facility, dried vomit in restroom. Asked why my oil change was taking so…read morelong....they were using my vehicle to train new employee. Train employees on your time, not mine. Never again!

I went in to have them change my coolant, and they insisted that I needed new tires, because I had…read moreless than an inch of tread (or whatever their exact measurement was). After I refused to get new tires, they left me with 15 PSI, so that my tires would go bad if I didn't check them as often as I do.