John has been my auto mechanic for many years. He's a small shop and generally works alone. But his…read morework is excellent and his prices are more than fair. He's always friendly and tries to give the best advice. These days, if you can actually find a mechanic you trust I think you've really accomplished something. Thank you John

A very friendly and easy experience overall. Called in for an inspection that I needed quickly and…read morethe owner got us in and taken care of in between his other jobs very quickly.

My inspection was a couple of days past due, so I needed an appointment quickly. I booked online…read moreSaturday for a Sunday appointment, and about a half hour before the appointment, I got a call that they didn't have any technicians in to complete a state inspection. The guy who called told me I could go to their location on McKinley if I wanted to get it done that day. However, there was a good bit of a wait, so I ended up going home and rebooking online for a weekday appointment. I got to my appointment about ten minutes early and when I walked in, the man at the counter asked me, "You here for an inspection?" and called me by name. I confirmed he was correct. It felt good to be expected. They took my car back immediately and were done very quickly. Their waiting area is comfortable and clean. Parking was easy. The location is convenient at the corner of Southwestern and Camp - easy in and out if you're making a right turn!

I had my NY inspection performed here and was delighted with the quick, professional service…read more Nobody trying to push expensive extras. I moved to Hamburg last year and was anxious about finding someone to trust. I loved their website and was delighted in my ability to self-schedule same day service!

Always trustworthy, quality work and reasonable prices! It's worth it for me to drive a little…read morefurther to know my vehicles are well maintained and safe

I felt compelled to write a review of Shultz Auto and Truck Repair located at 5085 Southwestern…read moreBlvd, Hamburg NY. I specifically sent my son to Schultz Auto, to have his car looked at, based on the pages and pages of positive reviews they share on "their" website. However, after leaving our car in their hands, it became clear that they do not share the full picture of everyone's experiences. I can honestly say that I would not recommend their services to anyone. As for my personal experience, we live out of state but my son attends college in the Hamburg area. He was experiencing an issue with his car and we couldn't get any recommendations on trustworthy local mechanics from other students/parents, so while we were researching mechanics, we suggested he take the car to the local Auto Zone to get a quick diagnostic. Auto Zone ran a diagnostic and shared with him the error code. They said he needed a new ignition coil and may want to have his spark plugs looked at/replaced. This was all occurring only a few weeks away from Thanksgiving break and knowing he had a 8 hour drive home, we needed to find a trustworthy local Machinic to replace the coil and/or plugs. We called Schultz Auto and explained the issue. We made an appointment for my son to drop off the car. After looking at the car, they sent us an absurd estimate. They estimated the repairs at $5,827.46. Keep in mind I only paid $8000 for the car when I bought it 3 years ago. This estimate included a full diagnostic charge of $244.96. This was clearly over inflated as my dealership only charges me $170 for a diagnostic. Also, this was not even necessary as we shared what the issue was and what we wanted them to look at and fix. Additionally, the quote was LOADED with unnecessary work including a brake job which, we just had brake work done 4 months earlier. At this point, we knew we were being taken advantage of. We were now stuck with a $244.96 (unnecessary) diagnostic charge, but we were trying to figure out if it would be better to just have my son try to drive or tow the car to a dealership or another mechanic. However, we still did not know where else to take the car. So we decided that we would just have Schultz change the spark plugs because we wanted to get the car back, and drivable, so that my son could make it home (safely) and we could take it to our mechanic, who by the way was floored by what this business was estimating. So we declined all the unnecessary work with the exception of replacing the plugs (no wires, nothing else, just plugs) which was $533.09 and when you add in the $244.96 diagnostic, taxes and fees, we were charged $808.50 to have spark plugs replaced. I feel completely taken advantage of because my son is a college student and we live out of state and I could not be there to help him with this. As a mom, it is extremely hard to send a kid off to another state to go to school. So you pray that there are good/honest people around him that will help him and treat him the way they would want someone to treat their kids. Being so far away, I feel completely helpless in these situations and I worry for other moms/parents in the same situation. The only thing I can do is share my story (which I am doing), so hopefully I can spare someone else from being taken advantage of.

Have lied about the time it will take and cost it will be every time. Quoted a time it would be…read moreready and never called to tell me it wouldn't be done, I had to call and ask if my car was ready only to be told my car was still torn apart and that they had no idea what was going on

Those guys took care of my concerns on my vehicle..Great knowledge and honesty...I recommend to go…read moreand get your vehicle serviced at a great price.Bob the manager and Paul the service manager are great guys that wont lie or rip you off.

Update: The nightmare truck from westherr.... Wouldn't pass inspection in NY as there was a rusted…read moreout hole in the frame, had it fixed for $800. Friend put additional $5 grand in repairs and sold it on fb marketplace for a lousy $3,500. to an out of state buyer where it would pass inspection with the welded frame. My opinion of westherr is even worse than in my initial review. They suck beyond belief. I drive by and give them a single finger salute. Can't understand how such an unethical rip off lying business can do so well. Its not what you know, it's whose hands you grease. Thieves. If I could leave a negative 5 stars I definitely would.

just bought another car from Bill Pease. It turned out to be an excellent transaction and handled…read morevery professional. Nice dealership and great people that work with you at Hamburg NY West Herr Ford.

This is the second time I have taken my car for repair to the "Auto Collision & Glass for repair…read more(used to be Schmitts) In Hamburg N.Y. First time just 3 months ago, and just last month when snow collapsed the garage roof on my car. 5 Stars for both visits. While other places would take over a month to schedule...even though he was busy, Vince took my car right in. He and his crew were professional, doing the insurance paperwork, kept me informed and I still got the car back in a timely manner. And...all the garage debris was cleaned up!

Can't say enough great things about my experience. Everyone I spoke with was so kind and they…read morecouldn't have made the process any easier. They took care of everything with my insurance and rental. I was able to drop my car off the day after my accident and they got it done in a timely manner considering the extend of the damage. Honestly, they went above and beyond, my car looks better than the day I bought it!