I want to express my deepest gratitude to the incredible team at Golden Triangle Emergency Center…read morein Port Arthur for saving my husband's life after he suffered a heart attack on April 25th. From the moment we arrived, every doctor, nurse, and staff member treated him with urgency, compassion, and exceptional professionalism. Their quick actions and outstanding medical care made all the difference during one of the most frightening moments of our lives. We were also incredibly impressed that their care didn't end when he left their facility. After he was transferred to Christus SETX St. Elizabeth in Beaumont and later discharged, the team at Golden Triangle Emergency Center personally followed up with us a couple of times to check on his recovery. That level of genuine concern and dedication is something you don't see every day. Thank you for not only providing outstanding emergency care, but also for showing that your patients truly matter. We will never forget the kindness, expertise, and compassion you showed our family. You will always have our heartfelt gratitude and highest recommendation. Thank you for saving my husband's life. We are forever grateful.

The lady in the front was excellent but everyone else in the back was horrible. My husband and I…read moreare new to the area and instead of treating my husband...the doctor called him out to get a primary care doctor before coming here. The quality of care was horrible too...I felt like they were forced to help me. In my opinion if I came into your facility is because I need your help and not your attitude. Also they say that coming here we would receive "the golden standard of emergency care"... yeah no that did happen. Never again...

Very professional. They listen to the medical problem and help with the paperwork in setting up an…read moreaccount with Next Level Urgent Care. My medical care provider was Nurse Practitioner Paula. She helped me with resolving the medical problem and easing my anxiety about it. This location is the Gold Standard for urgent care visits

I called and some call center received the call and I needed to speak to someone in the local…read moreclinic and she refused to transfer me to the clinic. If they won't let you speak to someone locally I'd just rather use another clinic.

My wife's primary care physician sent her here for a CT scan after she fell at home. They are not…read morein the network with local hospitals and that may be enough to go elsewhere if you anticipate needing admittance to a hospital as a followup to coming here. She was received without delay and the CT showed nothing significant to deal with. Dr Ireland, nurse Faith, radiology tech Tony and admissions rep Amella were all polite, efficient and attentive. We will go here again when we need help and don't expect further hospital admission.

I do not recommend this establishment at all. Go some where else for your emergencies because this…read moreplace will not help. My dad went here after being injured on the job, his hand was crushed. He had an open wound and you could clearly see his bones. The doctor here did not suture him up, he wrote a prescription for pain medication, that we could not even get filled due to his license being in Oklahoma and NOT Texas. When my mom went back to get this corrected, they told her to just wait and go to our primary care physician. So my dad left this establishment IN THE SAME WAY HE GOT THERE. In pain and with an open wound. This is not healthcare, this is not the way anyone should be treated, let alone someone who is clearly in need of EMERGENT medical attention. Never again. Let this be a warning to all, do not come here. One star only because it is required.

Real bad experience not worth going I had a miscarriage and needed to be attended and they were…read morechecking my Medicaid seems they couldn't find it and they told me to come back tomorrow! Worst experience ever definitely not recommend !

The surgical team as well as my doctor, Pete O'Donnell performed lapaplasky surgery on Friday…read moreSeptember 20th. The doctor and the team did a great job and my recovery is going well. I put on the "CAM" boot when I got home so I could get from my bedroom to to the bathroom and kitchen without falling. Little did I know that the Anastasia didn't ware off until after 8pm that night. When it did I was in extreme pain every with the pain meds. I removed the book only to discover that my bandages were soaked in blood. I went back to the emergency room at about 10pm that same day. The ER staff was great. They examined the wound and rewrapped it. No trouble, other than the normal pain since then. Thanks to the "Medical Center Of Southeast Texas for helping me.

Waited 6 hours for transport. No doctor every appeared. Nursing staff CLUELESS. No organization…read more Received a choice to leave with no discharge instructions because I wasn't examined to diagnose. WHAT A JOKE!! These pop up urgent cares need some rules. Crappy healthcare

We had the best experience hands-down of any ER we have ever been to! This is not the first time we…read morehave visited Beaumont ER on college. We continue to use them because they are so amazing at what they do! From the time I drove into the parking lot until I drove out of the parking lot, I was comfortable, greeted with friendly knowledgeable care, the environment is super clean, the staff is so patient, caring, and Family oriented. They made sure that I was comfortable in the setting, that all of my needs were taken care of, and then I felt sure about the diagnosis and where to go from there. I 1000% recommend this place to anyone who needs urgent care services. I could go on, but I think you get the point. I will add, when I left, it had started to get dark and there was a parking lot security officer who made sure I even got to my car safely. If you weren't doing ER service like this, you're doing it wrong. Every single patient should feel like a VIP.

Amazing effort and efficiency. Respectful. Staff awesome. Everyone friendly and politeread more

The front staff is very nice . I was taken back quickly. The nurse was attentive to my issues and…read morenurse practitioner seemed like she actually cared.