I went in for a consultation for an implant, was told there would be no charge. They said they had…read moreto take xrays . No one touched my mouth, yet they charged me $250 dollars that my insurance wouldnt cover. Even after telling me there would be no charge. Beware of these rip off artist and there practices and your insurance too!

Got an extraction and it was a smaller place but very clean & professional. The dentist was quick…read moreand efficient and everything healed perfectly! Would definitely recommend as I had a great experience.

This is a very nice orthodontic office. The techs also nice and helpful. I will definitely continue…read moreto bring my daughter here. I highly recommend them.

My kids loved it very comfortable, easy to talk to orthodontist always had a smile on his faceread more

Dr. Durr is a highly skilled professional and his staff compliment to assure a comfortable and…read morepleasant dental experience! I highly recommend him for your dental needs.

I have worked for this company before, the workers have to work extra hard for little to no pay. He…read moreis very rude and unkind to his employees. He has a way of putting on his nice side for patients and quick to snap you for something. I have seen his workers dedicate themselves to their work and he refuse to give a raise or even pay attention to their skills. He cares only about getting his pockets fat with money. His workers he pays little to nothing exspecially with the little hours he gives a week

I hadn't been in since 2018 or 2019 No critizism, just…read morepicked up from where we left off. They were all good people and I've made two more appointments to have the work completed.

My Appreciation and thanks to: Dr. Sulemanjee, Assistant Marilyn, and Checkout to Ana…read more "Your smile can heal hearts, let it work its magic." "Your teeth are gems, keep them shining" "Great smiles start with great habits." "Wear your smiles like a crown. Excellent staff at Southland Smiles Flossmoor, Il. Expertise is amazing and detail oriented. Vonda Lindsey

This place confuses me. When I'm there in the office, everything seems very professional and…read morewell-done. I liked the doctor who treated my children, and the dental hygienists were great. The office staff seems to handle things well and no one seems busy in the least. However, I have spent months calling and emailing trying to get the next stages of care for my kids set up without any reply. Finally I got a randomly sent (not in response to my emails) reply about setting up care, and was able to connect with someone. Set up the appointment needed for my youngest. They knew what type of appointment it was because they quoted me the price for it, and it was not a cleaning. Forty minutes before the appointment, when I have spent days prepping my autistic kid for the break in routine, I get a call asking why I'm coming in and saying the treatment is no longer needed. It was implied that I had made a regular cleaning appointment, which I 1) did not do, and 2) those are covered by our insurance and would not have cost anything. I was frustrated that my child missed out on this treatment due to the office's lack of communication with me, and I shared as much. Not a single apology. I was told they could see that they had returned "a call" and had not been able to leave me a voicemail. I called multiple times, have never had problems with voicemail not working, and had also emailed asking to set up services, which were not replied to. I cannot recommend this office for dental care. I feel awful that I let it go this long; I should have moved on after a few weeks of nonresponse instead of waiting a few months. I just thought we could get back on track with them. I don't believe they want our business and we will move on.

I became a patient at The Center for Dental Excellence in December 2023 as my long-time dentist…read morebecame affiliated with it. As I have visited twice I will contribute my take on The Center but it is not one of a long-time client. The offices are very well-designed and truly provide "one stop" dental services. The staff are very friendly. As an incoming patient I was able to take a conducted tour. This is a very impressive and logical office set up in an easy to find location with ample parking and comprehensive services and state of the art equipment. I was made aware of The Dental Assistance Savings Plan via Kleer.com at the outset, and am considering it as I retired from work with COBRA coverage from an insurance which is out of network for The Center. I read the Savings Plan form carefully and believe that I understand it. A decision should be made shortly. There seems to be confusion concerning billing practices at the Center. As I see it it is up to the patient to ask questions, take notes if needed and to make sure that they fully understand The Center's billing and receivables requirements. The person that I talked to is Shari, whom I talked to at The Center after wrapping up my last appointment. She is a very good billing manager and was very helpful. Thank you.

I received a postcard in the mail advertising a special offered by Progressive Dental & Associates…read moreand decided to give them a try. It was very easy to schedule an appointment. I called Thursday and they actually had appointments available Friday and Monday. I scheduled the appointment for Monday and received phone call and text reminders. When I arrived for the appointment, I was greeted immediately and upon completing the paperwork, they gave me a tour of the facility which is updated, clean, and nice. They took me to the room for the x-rays and then Dr. Durr performed the exam. I experienced Dr. Durr as progressional and kind, but I would have appreciated him giving me feedback regarding my x-rays and exam. He didn't share any information with me, which is a big contrast to my previous dentist who always provided a summary in terms of how my gums were doing, if the x-rays showed anything, if everything looked good, etc. Once the exam was finished, the woman who completes the x-rays indicated that I was approved to have my cleaning, which was strange since that was the reason I scheduled the appointment. The special offer included the x-rays, exam, and cleaning all for $49, which really is a great deal - so it was my assumption that of course the cleaning would happen. Then she says that it would be 20 minutes before I would have the cleaning and asked if that was ok. So I indicated that I didn't realize that there was a possibility that the cleaning wouldn't happen and if that's the normal process, new customers should receive that information when scheduling the appointment (e.g., please be aware that if anything significant is found on your x-rays or during the exam, the dentist may postpone your cleaning) for purposes of transparency. I also didn't really have a choice but to wait for the cleaning since that was my reason for coming in the first place. I will say that Dr. Durr was very accommodating and when he heard my concern, they did a little bit of rearranging so that I didn't have to wait the 20 minutes, which I really appreciated. The hygienist, Lisa, was personable and very thorough. As someone who gets my teeth cleaned every four months usually (although I'm off schedule so it's been about seven months), I felt she did a nice job and my teeth felt good. Non-related to my experience, but important to note, I was a bit disappointed by the lack of ethnic diversity used for their advertisements. But overall, really good experience and I'd definitely recommend.

I just completed a periodontal procedure with Dr. Durr. He is a competent, highly skilled…read moreprofessional complimented with a professional staff with high marks in skill, as well as efficiency. I have no hesitation in recommending this office. Dr. Durr and his staff strive in making sure that the patient is comfortable, thus assuring a pleasant dental experience.

Dr. Douleh and Ms. Patricia were terrific…read more Dr. Douleh is only the 3rd Dentist in my life to perform the specific services on my teeth that were completed today. Dr. Douleh explained the steps he was going to perform which helped me to be at ease with him as my new Dentist. As a registered professional nurse and Doctor of Medicine in Dentistry (DMD), Dr. Douleh understands the importance of establishing and building trusting relationships with his clients. Dr. Douleh is professional, a good listener, an expert at his craft and is confident in his abilities. Ms. Patricia was the dental assistant who helped Dr. Douleh today with my services. Their professional interactions and his tone of voice when providing directions to the dental assistant validated the respect Dr. Douleh has for his team and the clients he is privileged to care for. Thank you for a great experience today. I was a bit apprehensive but after praying I trusted the team and my services went well. I would be remiss if I did not acknowledge the front desk team: Tara, Cindy, and Ms. Chantal (office manager); and of course, Bree, my dental hygienist. Thank you to all for keeping the office and bathroom clean, welcoming and professional. Sincerely, Michelle M.

Had a great experience with Dr. Ramahi. She did a filling for both my husband and I, and she was…read morevery thorough! The filling was right in the front of my tooth, and it's the by far the best one I've ever had for this tooth. She's very detailed oriented and takes her time to make sure you are happy with your experience and results. The dental assistant that worked with her (I don't remember her name ) was soo great too! She ensured we were comfortable as well. Kudos to them both for taking pride in my smile and my husband's smile

Dr. Tadros did an amazing job with a filling. He sedated me very well. Then drilled a bit and…read moreall other matters like filling before I knew it. He marvelously said ALL DONE. WHAT A EXPERIENCE. GOOD JOB. THANKS MR V TRAVIS

Had an emergency. Regular dentist on vacation. They were able to…read moreaccommodate me. Very polite, professional and caring. Most important, the dentist was painless. Would go back if didn't already have a dentist.