My dogs leg 3 weeks after the groomer, Natasia, cut a chunk out of leg! Then charged me an extra…read more$20, for a bandage, totally $115 before tax and 3% up charge for using a credit card. This groomer has "groomed" my dog numerous times, don't take your dog here!

Excellent, excellent care for my cat who had an intestinal obstruction and acute kidney failure. We…read moreare so grateful for your incredible care for our Enzo! I loved how welcoming and caring everyone was and how thorough his care was! Thank you!!!

My 2 Sons and their Mom brought their dog Jax in on 1/13/25, Jax wasnt going to the bathroom and…read moregetting sick.. long story short they sent him home with meds, only to return later in the evening. Turns out Jax had aggressive cancer in his intenstines and lymph nodes not operable. Shockingly we had to put him down at shy of his 8 year birthday. The Vet on call that night (I wish I had his name) and the girls on staff were unbelievably compassionate, caring, and consoling. Going thru the process of putting down your pet when that wasnt in the plans is gutwrenching... Being with Jax thru the process was heartbreaking but also a Blessing.. It was a rough night for all... but Thank You to the VCA staff last night for your care...it made all the difference for my Boys. RIP Jax, you are eternally LOVED!!

Every staff member is fantastic! They make you feel welcome and treat you like family. Best clinic…read morein Utah!

The veterinarians are very supportive, caring and very patient with our pups. We would definitely…read morerecommend them.

Zero Stars if I could. We brought our puppy to this clinic and he was diagnosed with meningitis…read moreback in November Dr Dopkins did not run any testing or blood work, he quickly diagnosed my puppy with meningitis. He was placed on long-term steroid treatment. After spending approximately $1,500 and keeping my puppy on steroids for close to 3 months. Dr Dobsom wanted my puppy on another month of steroids. My puppy got sick again this past Saturday with a 105 degree temperature. We rushed him the ER (AESC ) A second opinion was determined that the original diagnosis was incorrect and that our puppy should not have been on steroids for this length of time. This experience has been extremely concerning--not only due to the financial cost, but because prolonged, unnecessary steroid use can have serious health consequences. We trusted this clinic with our pet's care and feel that the misdiagnosis led to avoidable treatment and stress. I strongly encourage pet owners to seek a second opinion if faced with a serious diagnosis and long-term medication plan.

Dr. Cathy is a great vet. She is vey knowledgeable, experienced, deeply compassionate, and just a…read moregood person. Ya need to check this Feline Vet out!

Dr. Ortloff (or "Dr. Cathy" as her staff and clients affectionately refer to her) is an exceptional…read morevet, and her team, Kari, Kelley and Pam, are all as incredibly compassionate, knowledgeable, friendly and patient as she is! Although my cat is never happy about going to any vet, they all make each and every visit a positive experience for both of us; they don't judge him for being cranky, make snide remarks, or require him to be pre-medicated for their convenience (as some OTHER vets have requested.) Every question is answered clearly and patiently, and they're quick to reply to emails and calls. I feel SO fortunate to have found this incredible team of caregivers, and wish I could find a clinic as exceptional as Purrfect Health for my dog!

Great company. Dr. Chas was amazing and created a special day for me and my pets. He really took…read morehis time and has a wonderful and calm demeanor. I know my Lolly felt at peace with her transition. I will never take a pet to a vet clinic for euthanasia services ever again. On the day of my appointment, I was nervous and scared, not sure if it was the right time. When they told me "Chas" would be my vet, I felt relieved. Because the last pet I euthanized was nicknamed "Chas," so I know the universe was telling me it was the right time and that my other pets were with me to greet her. Thank you thank you thank you, Dr. Chas and support staff! You made my pet's passing very comfortable and special. Dr. Chas is very wonderful.

Caring pathways was fantastic as we had to say goodbye to our dog. Dr Lei was amazing!…read moreCommunication was clear and she was on time. Dr Lei took the time to be sympathetic and understanding and also explain exactly what the precess was going to be like. I never felt hurried and we proceeded when I was ready. Putting a pet down is never easy but it was well worth the price to do it at the comfort of home.

Vet assistant was beyond helpful. She helped me hold down my dog while he was getting checked…read more The Vet was nice and very helpful. She recommended some procedures and provided estimates on everything. Great service. Thank you all! The staff

Easy to book and reschedule appointments. Friendly staff. Not a long wait in clinic. Asked if I had…read morequestions and addressed all my questions. I feel my dog is very well cared for here!

I really like the atmosphere of calmness and warmth at this clinic. My dog is calm when he's there…read more I also like the Veterinarian, she explains well and is not rushed.

We have loved Pine Grove for the last 2+ years for our Standard Poodle. They are conveniently…read morelocated, and the staff are all caring, friendly, and patient. The Thrive program is a great discount service. Only drawbacks are that they aren't open on weekends and are a bit on the pricey side. Would recommend.

Dr. Ambron is incredibly thorough, kind, patient, and genuinely understanding. She consistently…read moregoes above and beyond, even doing extra research to make sure she has every detail needed to proactively support my animals' needs. I happily make a much longer drive to visit this animal care center instead of going anywhere local, because the level of care we receive is truly exceptional.

Our elderly, medically vulnerable dog was placed at unnecessary risk by this veterinary practice…read more We brought our elderly dog, who has serious mobility challenges after barely surviving a severe joint infection, to this clinic for physical therapy. Before the appointment, we received a text instructing us not to enter the lobby because of renovations and to call upon arrival for an escort inside. We followed those instructions. Although renovations had not begun, the receptionist still told us to wait outside. We stood in temperatures above 90 degrees with a dog who could barely remain standing on the hot pavement, while other clients entered and did business and waited inside. Staff could see us through the doors and windows, yet no one came to assist us. After waiting a while, I went inside to ask why we had not been allowed into the lobby. We were told we were already checked in, no apologies or explanations, and our exhausted dog then had to go outside again and walk down the block to a separate treatment room. The temporary-looking space was extremely hot and had no apparent air conditioning. Initially, no water or apology was offered. When we expressed frustration with the front desk's handling of the situation, the technician focused on our criticism of a coworker rather than our dog's immediate welfare. The veterinarian later apologized, treated us kindly, provided water, and gave our dog appropriate care. We appreciated her professionalism and were pleased with the clinical care she provided. Unfortunately, the assistant practice manager interrupted the end of the appointment and offensively defended the staff, explaining that the text had been sent in error by the corporate office and provided other excuses. She did not meaningfully address that we had been left outside in extreme heat or that no one apologized or assisted our medically vulnerable dog. Instead, she called us rude and we should have verified the false instruction and be nice to her staff. As the discussion became tense, she asked us to leave for not just accepting her excuses, while the veterinarian continued apologizing and encouraged us to stay to resolve the matter. This incident could have been prevented with accurate communication, better staff training, basic consideration for an elderly and medically fragile animal, and a sincere apology once their error became clear. Aside from the veterinarian, we experienced no accountability or meaningful apology, rather we were attacked for calling out their incompetence in handing the situation. The administrative and management response showed a serious lack of judgment, training, accountability, and concern for animal safety. Rather than addressing the circumstances that put our dog and us at at risk in extreme heat, management focused on defending staff and criticizing our response. If your animal is elderly and medically fragile, or unable to tolerate heat or prolonged standing, I urge you to choose another practice. Based on our experience, we do not trust this management team to put a vulnerable animal's or their owners safety first when communication or service failures occur. No pet owner should face the possibility that following a clinic's written instructions could place their animal or themselves at risk--and then be blamed for being unhappy with their poor treatment and raising the concern.

The front desk staff is not friendly! They don't say hello or smile; I would not go back. They were…read morenot even friendly to my dog! I had to call 3 times to make an appointment. They put me on hold the first 2 times and never returned to the phone. The only saving grace was an adequate vet tech.

Dr. Vickers and Tanner at this clinic are wonderful! They are so helpful with my dogs Paisano, Vito…read moreand Angel. Dr. Vickers is so knowledgable with my boxers and their issues. Tanner is so good with Angel and her allergies that she has monthly. It's so odd because she's so relaxed with Tanner. It's very sweet. I'm so grateful for Castle Pines Veterinary Hospital. Highly recommended.

My dog ate some raisins and I knew they could be harmful. This vet was very responsive on the phone…read moreand in person. No unwarranted charges, just advice and care.

This place is horrible. I looked online, and it said the wait was 43 min, so I made an appt for the…read morenext available slot at 4:30pm. I got here and ended up waiting TWO HOURS in a windowless exam room to see the vet who examined my dog for a whole FOUR Minutes (I had my iPhone timer on) which cost me the $99 exam fee. They also wanted to bandage the foot which they would charge another $75 for (!!!!!) -- like maybe you should just bandage the torn toenail as part of the $99 since the "exam" took 4 minutes???? And they charged $65 for 3 pills of carprofren and 7 pills of an antibiotic-- that's right, $65 for 10 pills. My dog has gotten multiple surgeries in the past and been on both those meds a ton and we've never paid more than $15 anywhere else! It is egregious The ladies are nice but saying over and over again "you're next" or "there are only two in front of you" for over 2 hours is infuriating to hear. Unless your dog's actually dying and you have NO other choices, do not come here to get overcharged and wait forever.