For nearly 10 years I used Killingly Dental for checkups and cleanings. I never had to pay out of…read morepocket since Delta Dental covered me. Last summer I went for my routines and they insisted that I needed a special dental xray series. I told them that I had them done 2 years previously to remove a vertically broken rear tooth and had to see a specialist in Norwich because I have AFIB and am on Eliquis to prevent blood clotting. Delta Dental informed me when I called that they only cover this special testing every 4 years. I told the Killingly people this repeatedly because I am a 73 yr old senior, retired and on a fixed income and wanted no additional costs for care. I have no dental issues now and had none since the broken tooth years ago. There was no reason for this additional test. They assured me there would be no costs to me but when I was leaving the office they told me I had a co-pay due. I told them I never had a co-pay for check-up and cleaning so they needed to straighten out the problem with Delta Dental. Since that time Killingly dental has repeated harrassed me with texts and emails and when I called them I was never permitted to speak with billing so I left messages repeatedly. Noone ever bothered to call me and talk to me. until this week. They repeatedly bombarded me with bills in email and text by third party collections. So I had my records transferred to my new dentist and Killingly THEN put a charge of $145 on my debit card. and miraculously I was able to be connected to the Billing 'manager' . She proceeded to blame Delta Dental and refused to give me back my money. She also told me she would be emailing me the Delta Dental info she had. SHE NEVER DID. I told her I would be notifying all of Eastern CT via YELP, Next Door,Facebook, GoogleReview and others. They had hundreds of thousands of dollars to renovate their facility, make it sooo pretty and to increase the number of patients to make more DOLLARS. Beware they only want your money.

It has been too long since my last visit to the dentist. After moving closer to the area and in…read moreneed of some dental work I reached out to Dr. Sheffield's office. They got me in right away and I was welcomed as though I've been a patient there for years! I figured my dental work would've taken a couple of visits but to my surprise he did the procedure on the spot! To my amazement the work done on my chipped front teeth was awesome! Now I can smile in public again and have that confident feeling I missed the last couple of years. I want to thank Dr. Sheffield and the staff at Kimbal Sheffield DDS for a pleasant experience! In the day and age we live in, it's hard to come across that sometimes. I look forward to keeping up with my dental needs now that I have had a great visit.

All the staff here are super friendly, a family atmosphere, and take good care of you. And what I…read morereally like is compared to other dentists have have gone to in the past, they never try to sell you on expensive procedures that you don't need. Just good old fashioned excellent care. Highly recommended.

I always have a good dental experience at Dr. Lupien's office. He and his staff are friendly and…read moreprofessional. He is an excellent dentist, and has a great deal of knowledge in his field. They are flexible about scheduling or rescheduling appointments and are excellent about reminding you of your upcoming appointments. You should never have an excuse about missing your dental appointment because Dr. Lupien's employees are the absolute best at keeping you informed. I hope Dr. Lupien will continue his dental practice for many years to come! Lindy M.

Worst dentist office ever gave me several root canals for no reason my teeth all my teeth fell outread more

awful. got a referral to come here ive been calling for 5 weeks leaving voicemails needed to be…read moreseen leaving all my info etc. to never be called. i have not even been here yet and already not ever gonna go. 6 voicemails ive heard nothing back! awful staff and care

missed appointment for the first time and was charged $50 meanwhile they left me waiting for over…read more30 minutes on a prior appointment and in my opinion they missed my appointment and I didn't receive a 50 credit. I had to reschedule my entire afternoon . Most medical professionals will give a one time pass on missed appointments not here

For nearly 10 years I used Killingly Dental for checkups and cleanings. I never had to pay out of…read morepocket since Delta Dental covered me. Last summer I went for my routines, and they insisted that I needed a special dental x-ray series. I told them that I had done them 2 years previously to remove a vertically broken rear tooth and had to see a specialist in Norwich because I have AFIB and am on Eliquis to prevent blood clotting. Delta Dental informed me when I called that they only cover this special testing every 4 years. I told the Killingly people this repeatedly because I am a 73-yr old senior, retired and on a fixed income and wanted no additional costs for care. I have no dental issues now and have had none since the broken tooth years ago. There was no reason for this additional test. They assured me there would be no costs for me, but when I was leaving the office, they told me I had a co-pay due. I told them I never had a co-pay for check-up and cleaning, so they needed to straighten out the problem with Delta Dental. Since that time Killingly dental has repeatedly harassed me with texts and emails and when I called them, I was never permitted to speak with billing, so I left messages repeatedly. No one ever bothered to call me and talk to me. until this week. They repeatedly bombarded me with bills in email and text by third party collections. So, I tried to have MY records transferred to the new dentist and Killingly THEN put a charge of $145 on my debit card. Miraculously I was able to be connected to the Billing 'manager' at that point. She proceeded to blame Delta Dental and refused to give me back my money. She also told me she would be emailing me the Delta Dental info she had. SHE NEVER DID. I told her I would be notifying all Eastern CT via YELP, Next Door, Facebook, Google Review and others. They had hundreds of thousands of dollars to renovate their facility (make it SOOOOOOO pretty and increase the attraction of patients to make more DOLLARS). Perhaps they should have invested in new dental equipment for Intraoral Imaging and modern x-ray equipment. Beware they only want your money. BTW after repeated requests to have MY dental records transferred, they have refused to do so. And lastly, I am now in the process of disputing the charge with Beacon Bank. As of 3/14 9:00am I have 766 reads just on Next Door. Below is the response I received the day after I posted this to Google Review. I will not be contacting them ever again. Dear Linda, Thank you for taking the time to share your feedback and for trusting us with your care over the past 10 years. We are truly sorry to hear about your frustrating experience with the billing and communication regarding your recent visit, as well as the unexpected out-of-pocket costs. We deeply regret that this fell short of the clear, compassionate, and reliable service we strive to provide to every patient, especially our long-term ones like you. We take matters of billing, insurance coordination (including with Delta Dental), and patient communication very seriously. While we cannot discuss individual details publicly due to privacy guidelines, we would greatly appreciate the opportunity to review your concerns personally and work toward a fair resolution. Please feel free to reach out directly to me as the owner or our office manager Keri and we will prioritize speaking with you. Your input helps us improve, and we remain committed to serving our community with the highest standards of complete health dentistry and patient-centered care. We hope to have the chance to regain your confidence. Warm regards, Allison White, D.M.D. Killingly Dental Care Owner Dentist

I wrote this in the other office's location, but wanted to copy it here just in case: :)…read more Dr Romani and her office staff are outstanding. I was a patient of hers and LOVE my smile and my husband is currently a patient with Invisalign and is thrilled with his results so far. When my kids are old enough and need braces (which they will), they will be seeing Dr Romani, without a doubt. She is an outstanding orthodontist and gives back to the community-- it doesn't get better than Romani Orthodontics!

This is a wonderful place to take a kid for orthodontics. The staff is amazing. Dr Romani is…read morewonderful. They take the time to not only explain everything to the parents but also to the kids in terms that they can understand. They are patient and kind and understand that this is a new experience and will go as slow as the child needs.

if your looking for a dentist this is it, Great staff very friendly, ive had Darlene as a hygienist…read morefor 18 yrs she does a great job cleaning, hence why i been seeing her so long,plus makes the time go by quick with her awesome personality & fun sense of humor. Dr Picard is very good at what he does looking at your teeth making sure everything is good while going over if you have any concerns i was in need of a crown & had it done worked out great!

I have used this office for cleanings for a few years now. Thankfully nothing more has been needed…read more The staff is very friendly and professional, making for a great experience. If there is a need for anything more extensive in the future, I look forward to the same level of care.

My sister had a similarly negative experience, and we have both decided that we will only see Dr…read more Patadiya from now on. If that isn't an option, we will find another dental office altogether. I would rather drive out of my way to see a dentist I trust than ever schedule with this new dentist again. Dr. Patadiya earned the outstanding reputation this office has. Don't assume every provider offers the same level of care. Based on our experience, they absolutely do not. The unnecessary perscription was refused. I do not trust the dentist at all!! All future appointments have been canceled at Southbridge Family Dental and we will drive to Watertown for Dr. Patadiya or find a different dentit that can be trusted. I feel bad for anyone else that expects greatness from here and recieves stress and poor care instead.

A very clean, comfy environment. The ladies who run the office here are very sweet and down to…read moreearth and keep you informed of anything and costs of stuff. The quality of care is one of a kind here, the folks here care alot about their patients in answering any questions, concerns,etc. Making sure they're comfortable in the chair( Im so comfy I almost fall asleep here.) The type of care from cleanings to fillings goes very quickly and smooth here. Great dental palace here!

Dr. Jeff Simpson is the best! He is patient, skilled and knowledgable. He also exhibits a calm and…read morecomposed demeanor that would put even the most anxious dental patient at ease. One of the best in the field, he also devotes his time to teaching at UConn Dental School, and has educated and inspired hundreds of young dentists. Can't recommend Dr. Simpson highly enough!

Professional, Talented and Friendly Staff…read more I've had countless cleanings, a few filings and cosmetic tooth whitening without any issues Dr Jean is great and always makes me feel at ease

I was extremely impressed with this business. Of the many dentists I've been to over the years,…read moreResnevic is definitively the best of them. Staff is friendly and explains well. The cleanings I get here are always fast, yet are the most thorough and without pain. Billing options are affordable and sensical, whether or not you have insurance. Very glad I found them!