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    Wells Fargo Bank

    2.1 (26 reviews)
    Closed • Closed

    Services - Wells Fargo Bank

    Personal banking

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    Long line always
    Tawny S.

    What a terrible bank. Slow slow service. Rude service. There's only ever 2-3 windows open and long lines. They are clearly trying to cut labor cost and maximize profits. Smh Wells Fargo. Why do you fail in every aspect. I drive out of my way to Pasadena because they are a little bit more organized there and have staffing a bit more under control. They don't even let you complain here. Multiple times I have asked to see a manager and they said she's not here, she's helping another customer, etc. silencing complains too. Wow

    S Y.

    It's 10 mins to 6pm. I'm a merchant with $4000 to deposit and I need a notary, so I rush over here...they won't open the doors because of a previous power outage. So useless. They are just sitting in there, waiting for 6pm to clock out.

    10:45 am...1 teller.

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    1 month ago

    What a horrible experience, terrible service , not solving problems but try to educate the clients

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    13 years ago

    Wow!!!! this location is awesome. It seems like everyone is super friendly and best of all the service is always fast!!!!

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    Citizens Business Bank

    Citizens Business Bank

    (8 reviews)

    (Serviced 05/27/25 TU @ 12:00pm... and countless visits before): This business bank served me and…read moreother citizens well! Citizens Business Bank's One Civic Center Dr. La Canada Flintridge location (formerly on Foothill Blvd. when I first opened an account with them) had been housing an account for one of the investment properties for years. Prior to this, I'd never done any banking with them although I was familiar with the brand, and they apparently have made a name for themselves as a reputable strong small bank. Sadly, on this fateful day, it was time to close the account and end our relationship since it was no longer needed, so I felt it was time to memorialize them with a review. Was my time with them as a small business owner, the right bank for any citizen in the same situation!? PRODUCTS Like most financial institutions, they offered all of your basic banking needs such as checking and savings accounts, CDs, loans, etc. Over the years, I've opened CDs, wired funds, had a safe deposit box, and needed cashier checks. In this particular instance, I made a final withdrawal and closed the lone account we had left. In addition, they provided various business services. Everything was pretty straightforward, so it really came down to whatever preferences you were looking for. SERVICE I've always handled all transactions inside the branch. From day one, one constant employee was always there to assist me with anything I needed (sadly, I couldn't remember her name but it started with an "M"). I always enjoyed the personal touch and that they were never busy, so I was usually helped immediately. Simply, a group of nice women who treated you with professionalism - thank you! PARKING (FREE) They had their own small lot (no more than 10 spots) tucked away next to a Target - 'nuff said. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=5ZDIQsgw8auILhJv_kTfrQ ATMOSPHERE, DÉCOR, AMBIENCE Located on the first floor of what was now the building that also housed the La Canada Flintridge Chamber Of Commerce, and prior to that the headquarters for the now defunct Sport Chalet (where I worked in their marketing department decades ago!) it was funny that this branch basically took up the entire marketing department with its three counter desks, two enclosed offices, and a small waiting area. There was a lobby area when you entered where the bathrooms and an ATM were located. These were minimal promotional advertisements hung on the walls and found at the desks. Plenty of natural lighting came in through the large windows while electric ceiling lights filled in the rest. There were no TVs nor any background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL I had a good run with La Canada Flintridge's One Civic Center Dr.'s location of Citizens Business Bank, and I wish them all the best. I always felt appreciated, was treated very well, and never had any issues with them. The brand itself offered everything I needed with a personal touch, a sense of belonging, and a great supporter of small businesses. At the end of the day, I felt my money was safe, and always had a positive experience with them. Generally speaking, they didn't always have the best of interest rates, and they didn't have a ton of branch locations. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $0.00 BEFORE any discounts and/or tip). And, although they offered MasterCard & VISA, they didn't offer my credit card of choice... AMEX! 4.0 STARS

    I have cashed my check from here for a year now, and today they decided to test me. I lost my…read morepaycheck in the mail and had to have a handwritten check reissued to me from my employer. So the supervisor on duty says she has a policy that prohibits her from cashing handwritten checks over $1000 until they contact the person who wrote it directly and verify that they check is from them... Had to call corporate to get it handled. Turns out that policy doesn't exist and when corporate asked for the name of someone to talk to, the response I was given was "We don't need a manager to run this place." Then wrote my personal information on a post it for her safe keeping. Anyway, after a relatively sorry call to corporate, the tellers straightened up and cashed my check for me and I was on my way. As I'm walking out the door I can hear that they finally got ahold of my boss so I stuck around to hear how the lovely manager bad mouthed me to my boss. Way to run an establishment full of people's money...

    Citibank - Plenty of overflow parking in the back. Do not park in the lot adjacent to the bank as it belongs to DISH restaurant next door.

    Citibank

    (21 reviews)

    This bank is a joke and this "brand is a scam" this bank offers zero help with city credit cards…read morenot only that they can't even take a payment in a branch. The worst part of it all is when you dispute a transaction. For a stolen wallet. lol they're so-called special Investigater unit determined that I am responsible for the transaction because it happened in the state that I live in and because the credit card was present during the purchase. I guess the only way they would protect you is if somebody steals your wallet and then travels 1800 miles across state lines to use your credit card. lol American Express is the way to go this Bank is about 80 years behind When I asked the banker to help me resolve this, he said, I understand your frustration but there's nothing I can do . I offered to pay for the purchases I haven't done as long as they can close my account He said not only I can't take the payment but I also can't help you close your account. Run people run !!! Go to any other bank except this one Citibank is not for the people FYI when my wallet was stolen, almost all of my credit cards were used I was able to resolve every other credit without even having to call them just through the app Citibank on the other hand five months later I'm still battling a $550 Home Depot charge lol at this point I'm just gonna pay the $550 and file lawsuit :)

    Come to this bank multiple times, and had multiple issues. Lack of Friendly service, Had an issue…read morewith their atm keeping my money. I came back for reassurance the issue would be fixed and just met with disgusting service. "Just call the number on the back of your card, next" kind of service. Maybe the issue was I am a Black American. The other location far superior up Foothill.

    Wells Fargo Bank - banks - Updated September 2026

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