This review is for CommunityAmerica now. I was a member of Unify Financial Credit Union for years -…read morethey were fine. They said being merged with CommunityAmerica will be seamless, it has NOT been seamless AT ALL! It's been an absolute nightmare. Where do I even begin with how horrible it has been? They decide to do the transition around the first of the month while I have bills (mortgage, etc) and a lot of money to move around. Doing a transition that locks members out on the first of the month is extremely stupid, then they didn't even transfer my correct information so I had no way to verify my account on the new app on August 3rd after being locked out for 3 days because they only had one way to verify my identity which was a phone number I haven't used in 9 years! No other way to verify like email, social security number, old account number, or password. Nope! So I call their customer disservice line to get access to my account. After being on hold for 20 minutes the CACU representative have no idea how to help me, he didn't know a single thing, I asked to get access and he said a representative will call me in about TWO business days, TWO business DAYS! Are they insane?!?! Well, I'm writing this two business days later and STILL NOTHING! No calls or emails from them. I can't even pay my Visa credit card on time. I asked him if the checks I've been writing will bounce, HE DIDN'T KNOW EITHER! And he couldn't care any less about my concerns. I tried to get these issues escalated, he wouldn't offer that. What kind of useless people work for this credit union? As soon as I get access to my money I'm leaving this horrible credit union because they are the absolute worst!

Wanted to say thanks for the crew there that saved me from a very bad fraud situation. They were…read morevery helpful and patient. The credit union chose its reps wisely.

They don't inform of the $40.00 dlls closing fee, I went to close my account and they charge that…read moreamount, I don't recommend this bank!!

I've been using this credit union as a CO-OP Shared Branching member for several years and have…read morealways had a great experience. The staff is consistently friendly, welcoming, and helpful. If you're ever in Glendale and need access to your credit union through the shared branching network, I highly recommend stopping by. As an added bonus, they always have candy and fresh popcorn available!

A excellent place to bank, trusted staff who greet you when you come thru the door…read more Great rates on autos, signature loans and VISA. The VISA is a fixed rate that no one can beat and the cash advance rate is a fixed 7%. I have been a member for 43 years now need to ever change financial institutions. Cheers! GASCU.

My credit union of 40 years has really gone down hill in the last few years. The customer service…read moresucks--it's being run by a bunch of 20-somethings who lack social skills and aren't very interested in helping customers. Too often, no one answers the phone and customers are promted to leave messages, but calls aren't returned. I no longer live in the Glendale area, but have kept and used my accounts there, but I am seriously considering closing them and going with Schools First CU.

(Serviced 05/27/25 TU @ 12:00pm... and countless visits before): This business bank served me and…read moreother citizens well! Citizens Business Bank's One Civic Center Dr. La Canada Flintridge location (formerly on Foothill Blvd. when I first opened an account with them) had been housing an account for one of the investment properties for years. Prior to this, I'd never done any banking with them although I was familiar with the brand, and they apparently have made a name for themselves as a reputable strong small bank. Sadly, on this fateful day, it was time to close the account and end our relationship since it was no longer needed, so I felt it was time to memorialize them with a review. Was my time with them as a small business owner, the right bank for any citizen in the same situation!? PRODUCTS Like most financial institutions, they offered all of your basic banking needs such as checking and savings accounts, CDs, loans, etc. Over the years, I've opened CDs, wired funds, had a safe deposit box, and needed cashier checks. In this particular instance, I made a final withdrawal and closed the lone account we had left. In addition, they provided various business services. Everything was pretty straightforward, so it really came down to whatever preferences you were looking for. SERVICE I've always handled all transactions inside the branch. From day one, one constant employee was always there to assist me with anything I needed (sadly, I couldn't remember her name but it started with an "M"). I always enjoyed the personal touch and that they were never busy, so I was usually helped immediately. Simply, a group of nice women who treated you with professionalism - thank you! PARKING (FREE) They had their own small lot (no more than 10 spots) tucked away next to a Target - 'nuff said. https://www.yelp.com/user_local_photos?userid=8jVT2inwc8GIQ6sH2UG9Vw&select=5ZDIQsgw8auILhJv_kTfrQ ATMOSPHERE, DÉCOR, AMBIENCE Located on the first floor of what was now the building that also housed the La Canada Flintridge Chamber Of Commerce, and prior to that the headquarters for the now defunct Sport Chalet (where I worked in their marketing department decades ago!) it was funny that this branch basically took up the entire marketing department with its three counter desks, two enclosed offices, and a small waiting area. There was a lobby area when you entered where the bathrooms and an ATM were located. These were minimal promotional advertisements hung on the walls and found at the desks. Plenty of natural lighting came in through the large windows while electric ceiling lights filled in the rest. There were no TVs nor any background music. ATTIRE Totally casual, so I would normally be in a t-shirt, boardshorts, and flip-flops. OVERALL I had a good run with La Canada Flintridge's One Civic Center Dr.'s location of Citizens Business Bank, and I wish them all the best. I always felt appreciated, was treated very well, and never had any issues with them. The brand itself offered everything I needed with a personal touch, a sense of belonging, and a great supporter of small businesses. At the end of the day, I felt my money was safe, and always had a positive experience with them. Generally speaking, they didn't always have the best of interest rates, and they didn't have a ton of branch locations. I found very good value based on the prices, service, and experience noted above (TOTAL paid experience was around $0.00 BEFORE any discounts and/or tip). And, although they offered MasterCard & VISA, they didn't offer my credit card of choice... AMEX! 4.0 STARS

I have cashed my check from here for a year now, and today they decided to test me. I lost my…read morepaycheck in the mail and had to have a handwritten check reissued to me from my employer. So the supervisor on duty says she has a policy that prohibits her from cashing handwritten checks over $1000 until they contact the person who wrote it directly and verify that they check is from them... Had to call corporate to get it handled. Turns out that policy doesn't exist and when corporate asked for the name of someone to talk to, the response I was given was "We don't need a manager to run this place." Then wrote my personal information on a post it for her safe keeping. Anyway, after a relatively sorry call to corporate, the tellers straightened up and cashed my check for me and I was on my way. As I'm walking out the door I can hear that they finally got ahold of my boss so I stuck around to hear how the lovely manager bad mouthed me to my boss. Way to run an establishment full of people's money...

I've had such a great experience with Bank of California! The team is incredibly friendly and…read morealways ready to help. They make banking feel easy. I'm always treated with respect and genuine care.

Thank you to Bertha and her staff at Banc Of California Glendale branch for their professionalism…read moreand customer service. Her staff addressed all my concerns regarding the banks conversion from Pacific Western Bank. Their reassurance and continued joyful attitude is a primary reason why I remained loyal to this organization. Their honesty and transparency reenforced my trust. To date, I am impressed with the recent upgrades. Her staff continues to be responsive, and they take the time to walk me through these changes. The Glendale branch remind me why I remain loyal to Banc Of California.

Lyn is very knowledgeable and helpful.I was able to update my online banking.Thank you much.read more

Lyn Murcia is an excellent customer service. I requested a dispute and she provided me with an…read moreExelente and professional services but she went above and beyond her professional experience she is absolutely an asset to your organization. I was so fortunate to be helped by Lyn.

Never come here! For quite awhile that I have been using this remittance center to send money to my…read morefamily in the Philippines, this Violeta Garcia has always been treating me worst every time I do a remittance there. She has been so unprofessional, always giving me attitude and even yelled at me for no reason. Violeta Garcia thinks she owns this business! If I can do a formal complain to their direct boss I will. In fact I will definitely report you for always singling me out. I dunno if you always have a bad hair day or you probably haven't gotten laid in forever. But definitely your attitude needs to be checked.

PNB Remittance Center- Eagle Rock…read more PNB Remittance Centers has become an essential resource for getting funds to my family in the Philippines. They are very reliable and I can count on them with this very important monthly task. I have gone to many centers in CA and HI but lately I have been going to the Eagle Rock location since it's the closest to my residence in Burbank which takes approximately 10 mins via the freeway. This location is conveniently located in the mall right next to Seafood City and Jolly Bee. Rarely do I have a wait longer than 2 minutes and the staff is very friendly. Since I have been in their system for some time I did not need to fill an a new application. I am very happy that all their systems are connected and my family is accessible no matter which location I go to. They accept cash and debit. If you need to send money to the Philippines I highly recommend PNB Remittance at all locations.

Delbert is amazing with customer service! My hubby and I spoke to him on the phone. His knowledge,…read moreprofessionalism, and personable attitude was wonderful! It was the closing hour on a holiday weekend...and he was so kind to take his time and finish working with us. This was our first contact with First Entertainment Credit Union...our Lucky day... Delbert answered the phone! :)

As a bank they're okay but I hate having to sign in and be ushered into an office because I don't…read morewant to deposit cash into an ATM And when I asked about securing my own loan with cash I got a big lecture on bringing in all my bills for consolidation and approval. Didn't even ask why I wanted to secure the loan myself. I didn't bother going back after that.