Absolutely fabulous service!…read more I contacted Ma's Locksmith Services during a CRISIS when my sister had broken her car key and needed help fast. From the very first message, he responded promptly and was incredibly helpful and reassuring. He had the exact key needed in stock (huge win), scheduled an appointment for the very next day, and came directly to the location to fix the car. The entire process was fast, smooth, and completely foolproof. In a moment that could have easily spiraled into a bigger headache, Ma's Locksmith Services made everything SUPER easy. He is reliable, responsive, and genuinely excellent at what he does. Highly recommend without hesitation!

That moment when you realize you are going to need the services of a locksmith and your palms sweat…read moreand your heart races, that's what we recently experienced. We found ourselves unable to unlock the door from our garage to our kitchen. After trying to become amateur locksmiths with quality education from YouTube videos, we finally threw in the towel. We found this locally-owned company right in our Middletown neighborhood and they had good reviews on Yelp. Within 24 hours a most pleasant gentleman had come to our rescue and removed the rebel lock. He even helped my husband with advice and assistance on installing the new lock, with no increase in the quoted price. The charge was reasonable for lock services in the area and we would not hesitate to use their services again! The business is located on Shelbyville Rd near the Jefferson County Clerk's East Branch Office in Middletown. They offer a plethora of automotive, commercial, and residential locksmith services. They have 24/7 emergency hours and the office is open M-F 9a -6p, Sat. 10a - 2p, and closed on Sunday.

I'm surprised I didn't already review A Cheaper Locksmith. For the last 15 years I've recommended…read morethis company based on our periodic experiences. However, our last experience wiped all of that goodwill away. I'm only writing this review now because I have the promised items in hand. I truly thought I was not only never going to see the keys we ordered and purchased for two cars but that I wouldn't get my money back either. We needed keys for two cars so that we had security if we lost a key or got locked out. One was for an older Mazda and another for a newer Hyundai. We prepaid and waited for weeks and weeks for their arrival. Our weeks turned into months and even after being told our keys were ready, we walked out multiple times without them - super inconvenient after leaving work or school early to get our cars there (these keys couldn't be picked up without the cars). We asked for our money back at one point and were told that would be done. After waiting two months and checking for credits we had to visit the store again to ask for resolution. Did we get our money back? No. Did we finally get our keys, months and months later. Yes. Will I return? Absolutely never. Terrible customer service. I'll be asking my friends for another recommendation.

I had a flat tire in July 2025. I have roadside assistance through my insurance company, and they…read morecontacted Alex's Roadside Rescue Service to respond. The responder (I assume it was Alex) arrived at our house in less than 30 minutes and was going to change the tire when we discovered our used minivan did not have a spare tire. So he inflated the tire, used soapy water to find the nail puncture hole, and patched it for us, which was above and beyond what he was called upon to do. I give him 5 stars for his work.

I have used cooks a couple times now. Once to help me get into my dad's home. He left the wrong key…read morefor me when he went on vacation and his dog was locked inside. And then I needed duplicate keys made for my RV. One of my keys they didn't have the exact match. So they tried cutting one for free and said try it and let us know if it works. Well it did! And we went back for another one. They are the nicest people to work with. Definitely recommend for all locksmith needs.

Yesterday my son's key broke in his lock. I called Cooks immediately and they came within an hours…read moretime. The locksmith was awesome and very professional. I recommend Cooks Locksmith to anyone.

Friendly, professional, and swift! Gave us a quote over the phone and then showed up about 30…read moreminutes later, which was refreshing. We got exactly what we needed at a good value, and didn't have to wait around, which is always a relief. Thank you!

Locked myself out of my truck after work. The first company I called never got back to me, but VIP…read moregave me an immediate quote, showed up exactly when he said he would, and had my truck unlocked within just a few minutes. He was extremely helpful and professional, especially considering it was past midnight. Excellent service, fast response, great price, and great communication from start to finish. 100% recommend.

Our finicky door lock was cleaned and adjusted in under 10 minutes, but what I really appreciated…read morewas being given a detailed explanation and even some unprompted maintenance advice. The price floor for a housecall isn't going to be real low, but for the quality of work, professionalism, and the ease of coordinating the whole thing, it was worth every penny.

I broke a key to my mobility scooter and couldn't get the key portion out of the lock. I tried…read moreseveral different things, failing each time. I started to use my glu gun as Google said it would work. However, a little voice in my head said don't. Went by the Taylorsville Road store on a flyer. The man in the parking lot said good thing I didn't use glue as could have created problems, then took less than two minutes and got it out and sent me on my way. Will call them if I ever need any lock serviced.

Had Mr. Kerr come out to Paoli for requested service on our front door. Took the time to get…read moreabsolutely everything we needed complete. Worked with us to fix everything. A great experience. Would highly recommend. Very knowledgeable and great value.

Great service, fast appointments and great prices!! Call dave with your locksmith needs!read more

They installed my front door Schlage encode lock. Did a thorough and fantastic job. Door has smooth…read moreclose and it looks original to the door. Quick and reasonable service. I'm very happy!

What a pleasant surprise to be treated like a customer and at a fair price. Zack came and replaced…read morethe entire assembly on our old home. He was clear about options and about pricing. He was professional and knowledgeable. Thanks to a competitor for not showing up As scheduled. we will highly recommend Klein and Zach to anyone