Valerie and her nurse were awesome. The front desk staff were very efficient. Cared about my…read moreproblem and took the time to explain the medication she was prescribing. Highly recommend this facility.

Fell and hurt my shoulder, when I checked in the receptionist was very rude to me. I sat in the…read morewaiting room for almost an hour. They were calling people back that had come in after me. I got up and walked out, told the girl at the desk to take my name off their books. I would go somewhere else where I am treated better, she acted like she could care less. Will not be going back to this facility.

I used the Urgent Care Center late on a Saturday afternoon. The PA who was on duty was absolutely…read moreprofessional in every way. He was alone but handled all aspects of my visit seamlessly. I was impressed with his attention to my issues and his gentle and competent manner. He urged that I follow up my visit with a specialist and explained the reasons that it was important for me to do this in a manner that I could understand. I highly recommend this facility for any emergency or when a family physician is not available. My husband had to go in this past weekend for a sinus infection. He was so impressed with the medical personnel who cared for him. She was professional and personable. He said, "She was just great! You can't do a better job that she did. That place is the best!"

The new check-in procedure using one's cell phone is absolutely horrible!!! Whoever designed this…read moreprogram needs to find a new job! First, one must key in private information on one's phone, and it's not clear if the site is safe to do so. In the middle of the effort, one must upload the front image of one's insurance card, which means you have to go out, take a picture, and then return to the site all over again. THEN you learn you must upload the back of the card as well, again repeating the process. Advising the need for this info BEFORE one starts would be a grand idea. All of the people in the waiting room seemed to be having difficulty managing this task, and the staff aimed to help them as best they could. I feel sorry for them, as they have to manage this failed process. And what about the people who don't have smart phones, or forgot their phones, or have a medical problem which would make input impossible?? Meanwhile, the actual MEDICAL care was excellent. I would give that five stars, as I was seen promptly and was provided professional, pleasant care. But this one-star review is ONLY about the check-in process.

ER waits were too long. They put me on an IV and I had to wait over 5 1/2 hours for my test…read moreresults which were still not given to me after that long of a wait other than the doctor trying to get me to come back to try the MRI again which I could not due to some kind of issue with my reflux and laying flat. I finally (figuring if it were life threatening the doctor would have admitted me already) asked to have my IV taken out because I needed to go home to sleep as I physically could not sit up anymore and was getting exhausted from the wait. When the girl went to take out my IV I left to my car and noticed blood everwhere. I had bled on my car, my purse, my dress. Blood on my steering wheel. I went back and asked them to fix my arm. They cleaned it and said, "oh this happens all the time." They redressed it but I will never return back to that ER again. My arm hurts bad and am seeing my PCP today to take a look at it and follow up. BTW if this happens "all the time" I highly suggest you review your IV procedures.

Took me right in at my appointment time. Thoroughly checked me out. Very professional.read more

If only all CVS stores were as great as this one (in fact, if only all *non*-CVS stores were as…read moregreat as this)! We went there yesterday with my mother, after eating lunch at a nice little place in the same strip mall (see my next review). Not only is this store large and clean, very well-stocked and with wide aisles - but the two cashiers (Troy & Brendan) and the manager (David) were a superb example of TERRIFIC customer service. Seriously, every store should use this place as an example.

The staff here are very slow. They're nice, but very, very slow. It's like they don't care about…read moretheir jobs at all. we've been here almost 2 hours just waiting to see the dr let alone have them do a check.

My second visit to Patient First was even more excellent than my first visit nine months ago…read more This time I was able to see Dr. Sean Perrine, who is intelligent, personable, kind, patient and caring. Dr. Perrine suggested that I have the impacted earwax removed from both ears. Paige, a medical specialist in earwax removal, did a superb job to accomplish this complicated and time-consuming task. Dr. Perrine also prescribed an antibiotic for me that he called in to my pharmacy on record. The prescription was ready for pick up when I arrived. The wait time was less than five minutes because I was there when they opened at 8 AM on a Tuesday. I was unable to get an appointment with my family doctor that week. Pansinusitis should not be left untreated for too long, so I did the right thing by going to Patient First for superior medical care from a friendly, caring and knowledgeable staff. I would give Patient First a 23+ out of 10 ... fabulous ... fantastic and a life saver when a family doctor cannot provide immediate care. Patient First on Jonestown Road in Harrisburg, Pennsylvania, is THE BEST in 2025!

Great experience!!! I just googled an urgent care in my area and a few popped up. But Their website…read morecaught my eye. I had No appointment. I walked into this establishment and was met by a lovely bubbly receptionist that helped me prepare for my first time visit. I stepped on a nail and it was embedded in my foot. After I signed all the paperwork I was greeted by a very charming and pleasant Assistant who took my blood pressure and weight. Soon following the Doctor entered and explained (in layman's terms) exactly what he was going to do for my injury. He really made me feel comfortable. Im always anxious when I visit medical facilities. He removed the nail quick and swiftly. I am a self pay patient (no insurance) and the cost was reasonable. I will definitely be back if I have any ailments. Best staff ever!!!!! Thank you Magass Family Medicine & Urgent Care.

I had a bad skin tear just before driving 11 hours to get home. I called Dr Magass and asked to…read morecome in. He cleaned and dressed the tear and it healed very well. I would go back if I need his help again.

This is a great hospital with a very good emergency department. The nurses are very attentive and…read morecaring.

PLEASE TEACH THESE PEOPLE HOW TO DO IVS! I came in with numbness in my toes and fingers and they…read moretook blood work, put in an iv, did an ekg and a cat scan. All came out normal EXCEPT for the IV which they clearly dont know how to put in correctly or take out correctly! They took out the iv and then I started to bleed all over my clothes, my purse, my car. I had to come back in to have them redress it... there was so much pain and so much blood! And they had the GAUL to tell me, "oh this happens all the time." WHAT? ALL THE TIME? Someone needs to hire a whole new crew, Cause these folks have no business near a human being.

Horrible. Avoid at all costs, especially the ER. Do they even have actual doctors or does a NP…read morerun it? Either way, it's poor.

Went over to get a form filled up for my daughter's physical exam part of her learners permit…read moreapplication. She just had it done on Nov 2, 2019. I was told they cannot fill up the form and that I have to pay ANOTHER $55.00 to have ANOTHER physical exam done even if it's only been 3 months apart. What a money making scheme!!! Disappointing since I work for the same health system...

My wife and I live minutes away from Spirit - Urgent Care, so when she was knocked down for a few…read moredays with a bad cold and sore throat, we thought this would be the easiest place to go for assistance. The parking lot was empty, but for one car, and when my wife went inside, there was only one person inside standing at the counter. Sounds like a perfect decision to go here instead of across town, right? Wrong. When my wife walked up the the counter, the receptionist refused to acknowledge her presence, even after waiting for almost 10 minutes. The receptionist was having a full, in depth conversation with the one other person who stopped in about their medical issues. After 15 minutes, we left and drove across town to AllBetterCare. Having formerly worked in a private health care agency, I know that it can be tough to be the only person to manage the phone, the front desk, and any professional tasks, but considering this place didn't even ask my wife to have a seat or take her name, I can firmly say we will not be back.

Calling a nurse practitioner a hospitalist seems misleading? I would feel better knowing a…read morephysician was in the hospital for emergencies, not someone that never went to medical school. I suppose cost savings outweigh patient safety now?

The staff here are extremely incompetent. I went to get blood work done six months ago, and called…read moreahead giving them my insurance information, twice, over the phone. When I arrived on location, I verified the information at the desk with the secretary or office assistant. The women took a copy of my insurance card and verified my appointment, and the fact that I called ahead. Now, six months later, I am receiving calls from a debt collection agency for 1,300 dollars, and the hospital is claiming that I didn't have my insurance cards. As you can tell I am very frustrated with the below amateur level competence of staff.