Receptionist is rude and condescending. Never have serious medical appt. State on recording you can…read morecontact them by my chart. They have dedicated staff for my carty, however they don't bother to get back to you. All around lousy treatment and medical expertise.

Great visit & friendly staff. Called my local UVA Practice because I needed to get an X-Ray of my…read morefoot that wasn't getting any better from an injury. I was told this office took walk-ins & could also take an X-Ray. So, I drove over to Culpeper. I got signed in quickly, waited for a bit before being called back but was seen by a very cordial nurse first and then a doctor. X-Ray taken & within 10 min the doctor was back to tell/show me where my foot was broken. While we were talking, the system updated with the Radiologist's report. I was in and out of the office within an hour after receiving more service than I thought I went for. Another great UVA Primary Care facility. Thank you! Janice

This is the group you want to be with. The people leaving negative reviews about this practice…read moreclearly haven't experienced the kind of care you receive at a larger, impersonal office. Our children have been patients at two of the "top-rated" pediatricians as we've moved over the years--and this is the only practice where you're truly treated as a person, not just a number. If you're looking for speed and convenience, you can always go to an assembly-line pediatrician. But if you want a true care team--literally two doctors who will know your children by name, provide thoughtful and individualized treatment, and actually keep you informed--this is the place for you. When I first called, Anastasia let me know they're a smaller practice. So yes, I may wait on hold for a couple minutes while they're helping another patient--but I'll take that any day over the rushed, impersonal care we've experienced elsewhere. At the other offices, they'd order multiple bacterial infection tests based only on symptoms I described over the phone--without even seeing my children. That's not care--that's just billing insurance as quickly as possible. Sky Valley is the complete opposite. Here, they take the time to listen, assess thoughtfully, and treat your family like their own.

Best family practice I have been too. My whole family sees Dr Bruce. She takes her time and makes…read moreyou feel at ease. The front desk staff Lauren is pleasant and always so helpful. Thank you.

Dr. Kepple is wonderful. She is a hands on doctor that is very focused on making sure we work on…read moreour health through diet and exercise. However, she does not take insurance, but her rates are very reasonable. I think her model is called a "subscription based collaborative practice"

From the owner: Accessible, affordable, transparent Direct Primary Care for all ages offered by board certified…read morefamily medicine physician Dr. Sara Kepple

Have had two phone calls now to try to find out what I am being charged for. It was an annual…read morewellness check, lasted less than 15 minutes, and I am being billed. No one, so far, can explain why.

To be avoided. They seem to have no doctors. While the nurse practitioners I've seen are good, they…read moreseldom stay more than six months or so. Each time one leaves i have to restart my prescriptions with the new NP, and each NP seems to have a different idea about what they what tio look at, so I'm constantly going down to Charlottesville for a new bunch of tests, none of which are related to the last.

Dr responds quickly and efficiently. Very honest and caring. He wasn't able to come to my home…read morebut would have had my situation been different. Love that he was honest and gave my husband his professional opinion abt needing er care.

If you are looking for a knowledgeable Internist, call Dr. Simpson. Dr Simpson is the best…read moreInternist that my husband and I have ever had the benefit and pleasure of having as our Internist. His depth of medical knowledge and his experience in administering it is superior and comforting. Lin & Jim Tars Gainesville, VA

I'm extremely disappointed with my experience at this medical practice. I scheduled an appointment…read morefor a physical and re-establishment of care. During that visit, they went through what I understood to be a routine physical exam. At the end, I was told I needed to come back for the physical, and that what they had just done only counted as a re-establishment of care. I returned for the second visit, expecting something different. Instead, they repeated the exact same steps. Nothing changed. Then, I was billed for both visits separately--one as a re-establishment of care, and one as a physical. In reality, it felt like the same appointment split in two for billing purposes. This practice appears to be more focused on maximizing insurance billing than providing transparent, patient-centered care. I asked for an explanation but received no clear justification, just vague responses. This experience felt deceptive and unfair. I will not be returning, and I recommend others ask very specific questions about how their appointments will be categorized and billed to avoid being taken advantage of.

Very good doctor's office, and I generally detest them. Highly recommend MD Kevin Olson -- best…read moredoctor I've yet met. Easy drive off Route 66. Plenty of office staff, very friendly. This is worth the drive, if you are wondering. Stop for a local meal ...

I have been a patient here for 2.5 years, but I'm leaving because I've been without my medication…read morefor a full month due to administrative neglect. They haven't "ignored" me in the literal sense, but they make no real effort to actually connect. I get callbacks at 4:50 PM, but the phones are already off when I call back two minutes later. They don't leave informative voicemails and they don't respond to the portal. The most ridiculous part is that I actually paid for an appointment with the NP just to get a message through to the staff. Even after paying for that visit, it has been three business days and the issue is still not resolved. They took my payment for an appointment and still haven't lifted a finger to fix the medication lapse. If you are a busy person who expects a basic level of professional follow-through, look elsewhere.

I really can't say enough about the care I have received from the entire staff at Cardinal Internal…read moreMedicine's Stafford, VA, office. I have been a patient here since the summer of 2019, and I have always been treated with the utmost respect and kindness. I suffer from anxiety before and during doctor appointments due to previous trauma, but the staff never makes me feel even the slightest discomfort. So, if you are new to the area or are just looking to make a change in your healthcare regime, you really owe it to yourself to make an appointment. Ask to see Abu Shariff, if he is available.

I ADORE Dr Jill de Castro! She is the best, so kind and really gets to know her patients. She is…read morevery straight forward, but I need that in a doctor. I love having her as my PCP.

I had a mixed experience with this practice. The physician herself was attentive and spent time…read morediscussing preventive health, wellness, and screening recommendations during my annual physical. However, I later received an unexpected separate office visit charge in addition to the preventive exam billing. My concern was not the care itself, but the lack of transparency regarding billing. During the wellness visit, the provider briefly reviewed outside lab results I had brought with me, and I was later billed for a separate office visit associated with that discussion. I was not informed during the appointment that this could result in an additional charge. After reviewing my visit documentation, I also felt portions of the note did not fully reflect my understanding of the visit, particularly regarding the extent of evaluation performed beyond the wellness exam. After raising concerns and providing supporting documentation, the office acknowledged overlap between the preventive visit and additional billing and indicated the matter would be reviewed. However, I did not receive a final follow-up or resolution regarding the coding review or reimbursement request. I would encourage the practice to improve communication around preventive visit billing and provide more consistent follow-up during billing disputes.

DR Klecan stays current with her medical knowledge. She is empathetic, kind, and caring. She is…read morecalm and reassuring when you are frightened and feeling bad. She is the BEST DOCTOR I've ever had and that is saying a lot because I have a couple of chronic conditions and have seen literally more than 200 doctors! She listens patiently, discusses your illness or disease and its likely course, then discusses the options with you. With me, I feel like I go in to see her, tell how I feel and what my symptoms are, she asks a few clarifying questions and exams me, then she tells me what's wrong and discusses with me how to make it feel better and get better. She is willing to change directions when something is not working and she is also willing to "try it your way" when you come in with thoughts and ideas for a treatment plan that you want to try (as long as it it safe), even if it is not the approach that she would normally advise. She will tell you when you need more advanced or specialized care than she can provide in her office and will refer you to an appropriate specialist. She is always open and honest with her patients. Her office staff are all professional, efficient, and kind. I highly recommend her! If she is not available, Dr. Kurtis Elward, another doctor in that same practice, is also very good.

From the owner: Family Medicine and Wellness for all ages.read more

Dr. Fox has been my primary care physician for over 10 years. He has given me consistently great…read moreadvice. If I had acted in some of it earlier, I wouldn't have some of the issues I have today. He also has a very supportive staff which makes a great team.

Botox results were great. Definitely recommend and price is very competitive!read more