Overall, Dr. Hackelton was been a good Doctor with regard to checking on my medications, and blood…read morework. I does not take long to get an appointment. She has a welcoming personality. However, she can appear rushed. I know many doctors are made to see several patients in a day due to the administrators, who oversee their work. She is subject to the same pressures as other doctors. She is not very skilled at diagnosing various illnesses, but refers patients to specialists so they can recieve care for a particular problem. I respect she is intelligent and knows when a specialist is needed. Recently, I have been disappointed with the medical field in general. I believe the doctors and patients are caught up in a high for profit industry. I do not judge a doctor for being rushed or unattentive at times. This is symptomatic of the health industry.

Great doctor! Quick, supportive, and caring!read more

This is a busy office so I make sure I don't have something scheduled closely following an appt…read more Also, their WiFi isn't great. But the care I've received from Dr Crognale and staff over the past 8-ish years has been great. They call to remind me that I need to schedule my check ups, they greet me when I arrive and they quickly answer messages I leave in the patient portal. And when I'm there for an appointment, she takes time to go over every concern I have and to look back and ask about past concerns. She is very thorough and explains everything. I'm very happy to be a patient there.

Dr Joshi is great. I've been her patient for 4 years now and she has been so nice and helpful. Her…read morenurse Kim is very good at getting back to you whenever you message or call. The two ladies at the reception are always nice and friendly to me and usually recognize me when I arrive. One particular person in the lab wasn't my favorite but he got the job done and I usually didn't have a complaint with his performance. I've rarely had any issues with long waits for Dr Joshi but I've noticed some other patients have complaints of other doctors constantly having long waits.

I had a first appointment for my teenage boys. Both healthy kids, this was just to get them…read moreestablished in the practice, as we just moved from another state. I am a single parent, and am the only adult able to handle these appointments for them. Due to reasons beyond my control, I was hospitalized the night before their first appointment. I called the number on their website ALL morning from my hospital bed. I finally had to send a contact request, as I was unable to get someone on the phone with the telephone number they had online. I finally spoke to "Tracy" who responded to my contact request through their online portal. She advised me that they were dismissing my children from the practice because of the "no call no show"?? I don't know how doctors work in Virginia, but it truly shocked me how unprofessional and negligent the lady/person was on the phone was. I'm glad they dismissed my children, as I would not want anyone in that practice near my kids. I hope you heed the same and save yourself this headache. Now I get to stress about finding another pediatrician from the emergency room. Good job pediatric associates. You got yourself a star employee.

We have no complaints about the care; they always seem to have appointments available within a…read morereasonable time frame and call you back quickly. These are probably the most important considerations. However, their office isn't really wheelchair accessible. Although they have a ramp built it is difficult to use with a manual wheelchair. Also, the doors and hallways are extremely narrow. They complicate the problems with unnecessarily oversized benches in the hallways.

I waited seven months to get an appointment with her, she spoke with me for maybe 45 seconds and…read morethen ran out of the room when I was trying to speak with her about the reason I was there. I was clearly nothing more than a box to check to bill insurance and then move on to the next person to do the same thing. This is not a legitimate medical practice

This was my 2nd or 3rd time seeing Dr. Gross. The last time was in 2012. She is still one of the…read morekindest and most caring doctors that I have seen in my 45 years. I was in rough shape the first time I saw her. She was the 3rd or 4th specialist that I had been referred to. Dr. Gross knew exactly what was wrong. Within hours the meds she prescribed to me were working. And within a week I was back to my normal self. You have a patient for life!

The front staff is not rude at all they are nice and helpful. I love all the peds female docs…read morethere, very polite and professional and have definitely always answered my questions n concerns as they come up. Thankfully my kids are healthy and thriving so I can't complain about this place at all and we have been going for 4 yrs now

I called to ask just a few simple questions because I was trying to move my children from Colonial…read moreHeights a Midlothian I asked a simple question do you offer holistic medicine The lady put me on hold pretending like she's gonna help me but in reality it's just so she can get off work without the phone ringing in her ear this is how this company treats possible clients I wonder how they treat their actual clients

Been coming to this practice (short pump) since my toddler was born…read more Doctors have always been incredibly responsive, the after hours on call doctor called me back in the middle of the night. I've never had a problem getting a same day appointment and the doctors are all top notch and very compassionate.

This place is going downhill. A lot of new and young pediatricians have started working here. The…read moredoctor we saw couldn't address our concern, she had to google our kids symptoms which we have done. We just wasted our money for someone to google for us. This place used to be good, it's time to find another pediatric office.