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Wendy Stephens

5.0 (3 reviews)
Open 9:00 am - 8:30 pm

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Group fitness

Personal training

Virtual fitness classes

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Basecamp Fitness - Burlingame

Basecamp Fitness - Burlingame

4.8
(162 reviews)
1.0 mi

Barry's Burlingame was one of the worst first-time gym experiences I've had. (And that's saying…read moresomething since I recently tried 7 gyms in the Burlingame/ San Mateo / Millbrea areas). I showed up 5 minutes early and instead of focusing on onboarding or safety, the staff prioritized forcing me to create a marketing account and hand over my email before class. Nobody asked about **my knee pain** or offered workout modifications like Basecamp or Burlingame Fitness did. I was thrown into a dark room mid-class with no idea where my station was, what weights to use, or even how to start(!) the treadmill, while the oversized class made it impossible for the instructor to notice I was struggling. I had to stop multiple times just to change weights and restart. Change and restart. In the end, I lost the class credit and time. The whole experience felt like corporate lead-generation and profit mattered far more at Barry's than the safety and success of new members.

I've been incredibly happy to join the Basecamp community. Their 30 days for $60 deal is what got…read moreme in the door, but after those 30 days, I wasn't ready to quit! The workouts are varied and challenging. Each day of the week is dedicated to a different part of the body (legs, upper body, core, etc.). The coaches are motivating and great at both correcting form and offering variations for moves that may be difficult for people with knee or other issues. Shout out to Coach Euni! Her classes are always the most intense and leave me feeling spent in the best possible way! The front desk staff are incredibly friendly and make an effort to learn your name so they can greet everyone personally. Great gym! Highly recommend!!

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Air Bike Workout
Air Bike Workout
Bicep Curls
Bicep Curls
Bicep Curls

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Bicep Curls
Barry's Burlingame

Barry's Burlingame

4.6
(67 reviews)
1.1 mi

I did the RUN X LIFT: Total Body, Double Burn class and it was a lot of fun. The instructor was…read moreenergetic and had a nice flow through the sets. I like that they have theraguns available for use too which is nice for recovery and the amenities continue to be clean and high quality so I can get in and out clean after a productive workout.

I do not recommend this location due to the extremely poor customer service I received from the…read moremanager, Neijah Cox. On May 26, I purchased a three-class package. All three class reservations were made in person at the studio, not through the app. Today, I arrived for what was supposed to be my third and final class. Upon arrival, Neijah informed me that I was not enrolled in the class. I responded, "That's fine, can you book me into the next class?" Neijah then told me that I had no remaining classes or points on my account and that I would need to purchase additional classes. I explained multiple times that today's class was my third and final class, and I asked her to review my account to verify that I had only attended two classes. After checking, she claimed that her system showed I had cancelled classes, missed classes, and therefore had no remaining classes available. She repeatedly told me that I needed to buy more classes. I explained at least four to six times that I had never cancelled any classes and that I had personally booked today's class at the studio after my previous session. I suggested that either the system or the employee who assisted me may have entered something incorrectly. Unfortunately, it felt as though Neijah was not listening to anything I was saying. Rather than investigating further, she simply continued repeating what the system showed. At no point did she attempt to look deeper into the issue, review the reservation history, determine who helped me make the booking, or otherwise investigate what may have happened. She showed no interest in resolving the situation. What made the experience even more frustrating was that I knew I had not attended a third class, had not cancelled any reservations, and had not even redeemed the complimentary shake that comes with completing the three-class package. None of that seemed to matter. Her response remained the same: "The system says you cancelled classes, had no-shows, and have no classes left. You need to buy more classes." The situation then escalated unnecessarily when she threatened to call the police if I did not leave the premises. At that point, I began recording the interaction to ensure there was an accurate record of what was being said. I asked why I was being told to leave when I was simply trying to explain the situation and seek a resolution. After returning home, I checked my email and discovered what had actually happened. My class was not scheduled for 7:15 a.m. as I believed--it was scheduled for 9:35 a.m. All Neijah needed to do was thoroughly review the reservation details in the system, and she would have seen that the class existed but was scheduled for a different time. Instead, I was subjected to an embarrassing and completely avoidable experience. I printed the email confirmation showing my 9:35 a.m. reservation and returned to the studio to provide proof. When I arrived, Neijah again told me to leave or she would call the police. I left the printed confirmation on the counter and departed. This occurred at approximately 8:30 a.m. Then, at 9:09 a.m., I received an email notifying me that my 9:35 a.m. class had been cancelled. The entire situation was handled terribly from start to finish. A simple review of the reservation details could have resolved everything in minutes. Instead, I was repeatedly told to purchase more classes, treated as though I was at fault, threatened with police involvement, and ultimately denied the customer service and professionalism that should be expected. I have recordings of the interactions because I felt the situation was being misrepresented, and I am currently attempting to contact the owners or someone above Neijah in management to request a refund and formally address how this matter was handled.

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Barry's Burlingame
Barry's Burlingame
Barry's Burlingame

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Just Tone Fitness

Just Tone Fitness

5.0
(12 reviews)
1.4 mi

A friend referred me to this gym and I'm so glad that they did! As someone who works out, but still…read moregets intimidated by weights, this place feels like a breathe of fresh air. First off, parking. Huge win. It's super easy to get to, which removes one more excuse not to show up. The instructors, Toni and Justin are both incredibly knowledgeable and approachable. No ego, no judgement, just genuinely helpful coaching. The circuit-style workouts are great and honestly so much fun. The classes tend to be on the smaller side, which I personally love because it feels like you're working out with friends. The instructors are always nearby if you need help with equipment, form, or just a quick little confidence boost. This space feels safe and everyone is friendly and welcoming! Bonus: they're on ClassPass. Will definitely be back again! Highly recommend if you want a great workout without the scary gym energy.

Top notch facility + instructors here at JustTone. Both Justin & Toni are well accredited,…read moreknowledgeable owner-operators that care about you & your physical wellbeing. There are so many favorites about these classes: - Variety of exercises - Scheduling; whether you're an early bird or a post-work zombie - Structure of the class (set vs rest periods) - Brand new equipment What I'd love to see more of: - Open gym Love it

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Group Fitness Area (Main Gym)
Group Fitness Area (Main Gym)
Weights, core bags, sled, kettlebells, and many more
Weights, core bags, sled, kettlebells, and many more
Cleaning & sanitary station to ensure all equipments are wiped after use

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Cleaning & sanitary station to ensure all equipments are wiped after use
F45 Training San Mateo

F45 Training San Mateo

4.8
(194 reviews)
5.5 mi

I can't say enough good things about this gym. I've been going for about a year now (and went for…read morea bit before COVID) and it is has become a habit. The workouts are challenging and always changing and you don't get bored. I get bored really easily so that's saying something. However the most impressive part of this gym is Ami and the coaches. It sets this F45 from the other F45's I've been to (from London to Chicago to NYC to SoCal). There is a sense of community and everyone is rooting for each other and the coaches drive that. On top of that the coaches know how to motivate you regardless of your fitness level so you should not hesitate to give it a try. Even when I think I have nothing left they can get more out of me and I love the push! I've worked out all my life in some way, shape or form but the intensity and levity combo at this gym make it hard to go do anything else. I'm not a gym person in general but I really enjoy getting my workout in here. Again, it is the coaches and Ami who really make this a place that is worth continuing to go to.

Joined not too long ago and immediately had such a great two days that I joined that same week. The…read morecoaches are passionate about what they do, they check everyone's form (obviously as best they can especially with a full class) and will make suggestions, corrections, help with modifications, and know exactly how to push you without turning you off to working out. Ive tried Orangetheory, used to do yoga sculpt, went to the bay club, but nothing compares to my experience at F45. Highly recommended to anyone wanting to get stronger!

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F45 Training San Mateo
F45 Training San Mateo
F45 Training San Mateo

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Wendy Stephens - healthtrainers - Updated June 2026

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