Last year this Wendy's was great.. lately I've asked for everything fresh, and every time I get my food it's cold and I have to go back through the drive thru and wait an extra few minutes for them to remake it. The last time I was here, I took a bite of my double stack and the bread was hard as a rock. Super disappointing. Bring the old staff back. Went there once again on 10/30/19.. specifically asked for fresh food and fresh burgers.. fries were fresh and hot.. got home burgers were cold.. one again.. I like not even 5 minutes away.. sick of wasting money & not getting what I pay for. read more

I used to work at this location for a month. I quit because of how unsanitary it is. Barely any of my "coworkers" wore gloves, they would usually just prepare food with their bare, unwashed hands. Sometimes they would eat while making food. Also nothing gets cleaned regularly they just used water and called it good. Don't even get me started on the frosty machines, they had hair in them. Straight up friggin hair and I loved Frostys. Also no one wears their mask. Another thing is one time I saw one of my coworkers drop a burger on the floor and he still gave it to a customer. I don't know how this place is still running but the managers and everyone need to at least get training or fired. read more

Yes, that's right, I am reviewing a Wendy's and what the heck?! 2.5 only because the people working here were nice and the food was edible. I have now officially been to a Wendy's three times in my entire life and I think I've had enough. Sure, I should've known going in that "spicy" anything here wouldn't really be spicy but, I like to be hopeful. I was pretty excited to try their spicy nuggets. FAIL. Then I tried their "spicy chipotle boneless wings" which did have a tiny kick to it but was mostly sweet. FAIL again. Um...and the baked potato. Well it's a pretty basic baked potato - chives, butter and sour cream on the side. Salt and pepper helped it out a lot. And what's with the square burgers? Wendy's, I am not a fan of you (unless I desperately need to have a baked potato and I mean DESPERATE.) I think I'll stick with the golden arches. read more

spicy nuggets were the best especially the frosty with them I went there after my big brothers baseball game and it was delicious if you are every hungry go to Wendy's read more

Pulled in for takeout at the window. The server/cashier did not have his mask on. I asked him to put it on and he ignored me. He managed to breath at my face and the food. Now I need to worry if he had Covid. The Wendy's does not follow the Covid protocol read more

My experience here was nice. I didn't have any complaints about my food. The Cashier Dominic(I believe that's his name) was extremely nice to me and my coworkers/friends. I asked him was it possible to warm my cookie up so I could eat it with my frosty and he was nice enough to do it for me. Going the extra mile to make sure your customers are happy is what customer service is about. read more

I have never written a review for anything in my life. I grew up around this Wendy's. Have never had an issue. I move away for a year or two and everything goes to shit. I order my usual Wendy's meal which consists of a baconator and a rooter float. Pretty sure I got a Jr. Baconator and my rootbeer float had ice in it. I repeat, my float had ice in it! read more

Don't really get the bad reviews, you get what you pay for and this is a fast food restaurant after all... I like the staff, they're always nice and friendly and always give us good food. There has never been a time where they have gotten our orders wrong, given us food that has been sitting around too long or cold french fries. This will always be our go to place after long day of travels or just days when we're too lazy to cook. read more

Went here for a quick bite. The interior is a little outdated but clean. There was one cash register but it ran smoothly and a member was helping fill the orders in a timely fashion. Food was as expected. No major complaints. I usually get the spicy chicken sandwich. read more

So I'm standing in line waiting behind this guy and I'm minding my own business I look up to notice the cashier being a bit rude to this woman's little girl when they get their food, anyway when I place my order I wanted to get a 10 piece nugget a medium fry and a chicken bbq sandwich with no pickles it takes them a total of 5 minutes to give me my order I open my sandwich and it's not even what I ordered it's a bbq burger with pickles when I said no pickles a large fry and a large drink when I asked for a medium meal I never get large from Wendy's because I never finish the fries and don't like to waste food but come on I said CHICKEN NOT BEEF read more

I would give them negative stars if I could, unfortunately the system on allows people to give a single star. Where do I begin? The line was 10 people deep and they had a single inexperienced kid on the register, even though they had half a dozen people working behind it. Once I make it to the front I order a baconator. I happily wait until my order is completed, only for the man who ordered after me (he ordered a 4 for 4$) to receive his food first, including my baconator. I had to wait another 10 minutes as this man who paid half the amount of $ I did consumed my sandwich. Was offered nothing, but a half-hearted "sorry man", for the mistake. Highly disappointed. read more

This is the worse Wendy's that we have ever been too. The drive-thru is extremely horrible. They don't give you a total. You get to the window to pay and still doesn't give you a total amount but takes your money. No manners what so ever. Avoid this place at all causes. read more

The two worker working tonight (12/28/19) are absolutely ridiculous... Im almost certain they robbed me.. I received basically a percentage of the meal I paid for and then had to argue with BOTH of the workers to try to get my full meal. Eventually she charged me more for an item I still never received. Then argued about my sauce and I still got the terrible honey mustard. Ridiculous service, complete waste of money and time read more

Never coming to this location again! A young man took my order & was letting me wait for my order until this rude lady told him to move to the next customer. She rushed me out and forgot my drinks. Don't try to rush your job if you're not going to do it right. read more

Can I give zero stars? Place is filthy, staff has no idea how to make hamburgers, oh and flies everywhere. Poor Dave T has to be rolling in his grave over this place. read more

Wendy's lost two stars due to the issues with order accuracy. I'm still a fan, but I wish they would aim to get their orders accurate 100% of the time. read more

Second time in a row that they got my order wrong. I ordered one of the summer Berry Almond salads and when I got home I discovered I had received an Apple Pecan salad instead. Very disappointed...again. read more

The worst, I went there around 11am the other day for nuggets and those nuggets were disgusting. I'm not surprised if they served me food from the night prior. The chicken smelled too oily and wasn't as good as usual, will not be back to this Wendy's. read more

Redid our order 3 times and took 5 min for them to figure out how to use the register. Might have just been training new employees but wow

Though Wendy's is generally pretty good about serving fresh-tasting cheap food, this one was awful. Very disappointed that this location was "not participating" in the two promos listed on Wendys.com (4 for $4 and a frosty coupon deal), which was basically the whole reason we went. The building is ancient and dirty as well. The food was ready quickly but was not even warm. Even for fast food, it was soggy and gross. At least they didn't burn the frosty. read more

This Wendy's used to be much, much nicer (do you remember when they used to serve breadsticks way back in the day???) but now it's anything but. It's not horribly disgusting or anything inside, but it's old and outdated. That alone wouldn't bother me, but the service has gone majorly downhill. The last couple of times I visited, orders took FOREVER to be taken and FOREVER to be filled. I also didn't get everything I ordered, the chili wasn't as good as other Wendy's locations, and they didn't give me my croutons for my side salad. Have you tried them? If you had, you'd know how disappointed I was. BOO! read more

Fast food slow is this Wendy's motto. They never open a second window and it can take 30 minutes to get served. Stay away.

The lady at the drive thru couldn't hear us at all. I don't know what her problem was.. we asked for a Caesar salad and she gave us a side salad... which smelled like feet. She didn't give us one of our drinks as well. Make sure you go inside to order. read more

I ordered an Asiago Burger which comes with applewood smoked bacon, asiago cheese, creamy ranch sauce, lettuce and tomatoes. All I got was a chicken patty and bread!!!!! Not even the sauce on the burger. RIDICULOUS. Maybe if the woman taking my order wasn't in such a hurry I would've gotten what I ordered. Don't come here! I should've saved my money and gone to McDonalds. Less money for more of a burger. read more

I ordered the pulled pork bar b-q sandwich smokey flavor and it was horrible. The bar b-q pork was over cooked and the carrots were crunchy. The pork and carrots should be soft and melt in your mouth as you chew and it didn't. I was a pinch throws away from either throwing it away or taking it back to them. I'm not sure if I would order this sandwich again. It is an embarrassing situation for bar n-q lovers out there. On the flip side; they usually make great sandwiches but not this one. read more

I'm sorry to say but this Wendy's is not good at all. I went there last night i asked the lady to please make the fries fresh and I told her I did not mind waiting. She said ok sure and I waited for soggy fries. I did not even bother going back for different ones but I guess they don't care about their customer service. I don't ever want to go back there. Yucky don't get me wrong I love Wendy's but not this one. read more

Had new Asiago Ranch Chicken Club Sandwich that gave me a mild case of food poisoning!

Lunchtime. One register. Cashier also getting food. 15 mtes so far in line. There goes my lunch period.

Doublestack was good. The Spicy Chicken Wraps were not very good, the cheese on them were cold - not sure if it was supposed to or not though... read more

i dont know why i gave them a second chance...... i ordered a #6 combo with a large sweet tea, get back to my apartment which is literally down the street. fries were completely horrid and the tea tasted like someones sweaty armpit. aside from the crappy side, i finally moved to the main course.... just holding it in my hands i could feel the cold emanating from the wrapper. i stuck a thermometer in it and it read 46 degrees. took it in and demanded my money back from the manager, who insisted that there was nothing wrong with the burger. showed him the thermometer and he continued to deny that they served me a cold burger. i have to restrain my word choice when talking about this insipid chain restaurant, because if i dont, my language would be too (true and) offensive for this to be taken seriously. i understand that this is a fast food joint, but the fact is that there are standards of quality that this location is not following. read more

this spot is a scam!!! they overcharged us and didn't give us a receipt and they forgot several items. i'm not going back here any time soon. read more

We visit this wendy's once or twice a month for the last 2 years just because it's the local Wendy's, but we know that every time we go there, it is likely that our order will be messed up and the service will be slow. Its very frustrating. read more

Just stopped in to get a snack for my son. Very poor customer service. The cook never changed his gloves. I left and went back because they messed up my order and the cooked still had on the same glove. He didn't change them when he remade my sons sandwich that I'm throwing away because of the mans gloves weee sweaty and not sur how long he'd been wearing them nor what all he'd done with them on. Won't be eating her again read more

Was the worst and slowest service I've ever had. His place is price sooo high for a fast food chain until it's ridiculous. I would expect these prices at whole foods not Wendy's. This place is very unclean. I counted at less 5 flies swarming in the food prep area. Disgusting!!!!! I tried ordering a combo without a drink and the guy told me that I would have to order it separately. I really wanted curse him out but I just left. NEVER TO RETURN!!! read more

We've come here 5 or 6 times and the place is always clean, the food is hot, and the service is friendly.

When I go to a fast food place, I do not expect good service. This Wendy's is (by far) THE FRIENDLIEST fast food place...ever. There is one guy in particular who usually works the drive through (an older man) who is always easy to understand, never messes up our order and is always polite. I love going here because of the food (Chicken BLT salad and oreo frosties!) but also because the employees are just so darn nice. read more

The Best WENDYS in the DMV area...BY FAR! Everyone speaks English and I NEVER have to repeat my order like I do at the local McDonalds. Food is excellent until late night ...where the quality and accuracy of the order falls off DRAMATICALLY. (which is why I deducted a star). But it is great to know you can get good food till 2am. Co-workers are friendly and clean...and did I say they all have a commanding understanding of the English language! They have a great charity as well with St Judes...donate a dollar and you get free frostys for a year. Amazing! read more

Just had single with cheese combo. Old burger and old soggy fries. So sick of eating bad food. $8 for crap. Won't b eating here again.

I ordered two taco salads at the drive-thru. When I arrived home, no tacos in the bag. Tried to call and speak to a manager. No one answered the phone. Poor management. read more

Worst salads we have ever eaten. How DO you make a bad salad? It is really a simple dish: lettuce, some tomatoes, some toppings. My daughter picked up 2 salads for our lunch. One was an Asian chicken with cashews and the other a barbeque chicken. We were hungry, that alone should make them more appealing. After a few bites, things started going down hill fast. Add some salt and pepper maybe? No help. The "chicken" was like rubber. I don't think it was real chicken. The lettuce was the weirdest experience, it just tasted like water ! Like it was drenched in water and was coated in water as I ate it. There is nothing good about a barbeque chicken salad. The concept is terrible. Who wants to eat a slab of pseudo chicken slathered in cold barbeque sauce on top of a pile of soaking wet lettuce and tomatoes? Yuck! The shredded cheese didn't even have any flavor. My daughter said the Asian salad was just as bad. Stay away from these salad disasters. I will not buy food here again. read more