This chic-fil-a is a bit disorganized and the fact that it is always busy doesn't help it's cause. Food can generally take an above average time to arrive at your table, and in our case, this time, the grilled chicken sandwich was not properly heated and seemed cold. The parking situation is also isn't ideal specially, if you park in the corner of the lot where the drive-through people are trying to speed through after picking up their orders. read more

Chick-fil-A - Fast Food Near Me - Burke, Virginia

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I've been here a dozen times already, but I still wouldn't consider myself super di-hard. My usual go-to is their grilled chicken sandwich, and today I ordered the combo meal. Their potatoe fries are tge big sell for me, even though they may not be the healthiest. Today was like any other, the drive-thru was jammed and I just decided to park and go inside to order. The line inside only had five people waiting, and it wasn't that bad. After I placed my order, everything else took a mere minutes. I actually finished the potatoe fries before I arrived home, and still have half of the grilled chicjen sandwich for later. read more

Chick-fil-A - Fast Food Near Me - Burke, Virginia

"eat more chicken" yeah...elsewhere n not here... honestly one of the only times ive had bad service at chick fil a but it was sooo bad. no communication, no organization whatsoever, and i left honestly so disappointed. i know the workers are mostly teens and are stressed out a lot but it was v unprofessional. the food was fine but the experience was what left a bad taste in my mouth. ambiance was usual american they have a decent sized place w decent parking n room to dine in. read more

I was given a drink at the drive through and when I went to pick it up the cap was not on all the way and half of the drink poured out onto my clothes and all over my car. I asked the worker at the drive through if they could just fill it up since it literally just happened and it was not my fault that the cap wasn't on, and she simply said she could not refill it and handed my half empty drink back to me. Very irritating since I paid for a full drink and it spilled because of THEIR doing not mine. Do not recommend this place they don't care about their costumers. read more

Fries are not always great. Breakfast food usually great except sometimes the hash browns. Always clean and great service.

Very poor service, no attempt of resolution, lack of over site and no attempt to correct a bad solution. I will say I did get two half hearted I'm sorry. I waited in line to place my order. I choose two bowls of chicken noodle soup. They said ok gave me a total and asked to move forward. I waited for the two lanes to merge into one. Then waited to pay associate. He couldn't find my order? He checked my name and what I order. Then after a wait told there wasn't any more soup! Now I have three or four cars in front of me and not sure but at least that or more behind me. I had to wait and not get to leave. No one came out to apologize, offer me anything to drink while I waited, or even any type of good will for such a bad situation to try the restaurant again...... read more

Hello they spilled a drink one me and they ran out of mac and cheese how the hell does that happen so rude read more

Chick-fil-A - Fast Food Near Me - Burke, Virginia

There is nothing worse than ordering a meal, specifically requesting the chic fil-a sauce, and arriving home to find that they did not include any. I would not have wasted my money on that food otherwise and I live way too far away to go back. So disappointed. I don't recommend this place at all if they can't be relied upon to fill an order. read more

Food was amazing and the worker Adelaide was super nice and helpful for dine in and for take out!

Pretty standard Chick-fil-a. I'm a regular customer so I frequently receive courtesy items (ex. Free chicken nugget from that specific location). Staff vary but I would say overall they're welcoming. Although they don't always say "my pleasure" read more

Hi I eat CFA religiously. I am a rewards member and I was the highest ranked level as well. The CFA has disappointed me over and over. 2 weeks ago I got the breakfast meal (biscuit and mini) the chicken was chunky and chewy, as well as I ordered a large coke and received a Diet Coke. I drink coke everyday about 3-4 times a day I know the difference. Last week on Friday same thing happened I ordered a 12 count nugget meal with large coke. The chicken was chewy and chunky as well as I received a Diet Coke. read more

Terrible accommodations and customer service for a chick fil a. I have been going for years and never received a free entree card even if they are 20 minutes late. I called to place breakfast order at 10:31 and they said place it online knowing that we can't. This place is terrible and deserves one Star-Omid read more

Very nice folks work here, and shout out to the great ladies and gents. Whether in the drive through or inside, a big time thank you. I commend you for your customer service, fun humor, and also making sure quality control checks are done. Always a joy to roll here, as it's my one vice. Actually I lift weights and hike up to twenty miles nearby, and this is a fine way to replenish for more physical fitness. Sure it's not apples and oranges, but the food is delicious. Another kudos. Most of the time this company's restaurants, gets you your food piping hot. Yet this one every time. That's very impressive. I think a lot of that is due to the management and employees, who do work hard to see these standards are met. They are loved for good reason. Yet this one even more so, as a wonderful group of people, military efficiency, and they always make you feel valued. That's why government agencies to other companies, study how they do what they do. read more

Chick-fil-A - Fast Food Near Me - Burke, Virginia

This Chick Fil A used to be my go-to location but they've consistently disappointed me each and every trip for the past several months. We go to chick fil a at least once a week because my kids love it. The service is always friendly. With the kids in the car, we don't dine in anymore. But the drive thru is efficient and so is the drive up. The food always comes out hot. But more often than not, the fries are no longer filled to the top...I order large fries and it's filled like a medium. And the last time, my sandwich was missing one of the buns. Sigh. read more

Chick-fil-A - Fries not filled from May 12th - Fast Food Near Me - Burke, Virginia

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Delicious food and I always take home extra sandwiched for work and a few extra side salads with lime avocado and ranch dressings to serve with dinner at home, perfect size and generous portion of dressing. Shakes perfect!! read more

Pretty much standard chick fil a. Sandwiches and milkshakes are great. The waffle fries always seem to be notoriously undercooked at almost every chick fil A nowadays. I usually eat 2 fries and toss the rest. They are always soggy and a little nasty TBH. read more

I ordered from them today on Grubhub. They are only a couple of miles away, so the orders get here fast. I got large unsweetened iced tea ($3.59), a chik-fil-a deluxe sandwich (with pepperjack cheese, tomatoes, lettuce, and pickles, $7.49), chicken noodle soup ($5.29), and waffle potato fries ($3.89). The fries were really good. They were crisp and not too salty. The delivery fee was $1.49, the service fee was $3.24, the sales tax was $1.22, and the driver's tip was $5.24. read more

Update: 7/1/2020 Went through the drive thru which was packed. That's fine though. It's lunch time and they're super busy. That doesn't excuse the fact that they YET AGAIN FAILED to complete my order. This isn't the first time that they've forgotten to give me something I paid for. My fault for not wanting to bog down the drive thru lane in order to dig through the bag and check; trusting that they'd have better quality (I guess quantity is more accurate) control since with last time. What's it with this CFA not wanting to give me my yogurt? They just opened and are super super busy but despite that, the food was quick and made to order (picky kids). The play room is pretty much the same as the other CFAs that I've been to and I'm hoping it stays somewhat clean for all the little foot traffic currently going on in there. I'm super excited to have such a close CFA!!! Added on 11/8/2018: This CFA's drive thru is not like other CFA drive thrus. It's slowwww. I get it, it's lunch time but other fast food places' drive thru gets equally busy but moves much faster. There's no reason we should be sitting in a dual drive thru line for ten minutes and being only 5 or 6 cars deep. read more

We had a great opportunity to attend the new Burke Center Chick-Fil-A friends and family night. This location is next to Kohls. Parking was tight for this night so we parked at the Kohls parking lot. They have 2 drive thru spots and a designated parking spot for curbside pickups. There is small play area for kids and a small inside dining spot. They also have several outdoor eating tables. We had a chance to try their shakes and order full size meals. Staff was very accommodating. The new owners greeted everyone as they came in. NIck, the owner, talked about his early start at Chick-Fil-A( cashier at the age of 17). The food was spot-on Chick-Fil-A style, perfectly fried chicken breast and the best waffle fries! I got enjoy a few glasses of my favorite diet lemonade. I enjoyed a Spicy Chicken Deluxe Sandwich. The condiments(tomatoes and lettuce) were fresh. This town of Burke really needs a facelift on food venues and I'm guessing that this Chick-fil-A will do very well. Like most Chick-fil-A's in there area, this location was participating in a community effort to collect books as donations. I know other locations do other community events. read more

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Wow. Not only is this location incredibly fast, efficient, and serves delicious chicken, I now am impressed with this ice cream cone: It is absolutely perfect. Chick-fil-A continues to always impress me with there delicious food. read more

Chick-fil-A - Fast Food Near Me - Burke, Virginia

I have a lot of pros to say about this place but there are a few cons that holds me back from giving it a full rating. I've been to several Chick-Fil-As and this isn't one of the best ones. I love getting their Grilled Club meal and the employees do their job efficiently. Pro: Their service is generally fast. I've tried out every ordering methods such as Walk-In, Drive-Thru, Mobile Order, etc. I would say that the Drive-Thru is the fastest order you can make unless it is busy there. Other order methods will have you wait around 10 minutes for your food to be ready. However, if you use Mobile Order in a DRIVE-THRU, it's kind of confusing because after you establish your order on your phone, the screen shows that your order is received, but doesn't notify you if your order is ready yet unless you get in the Drive-Thru line. Con: One of their supervisors make the customer service less enjoyable. I won't name them due to privacy, but she is dressed differently unlike other workers that wear red tops. Almost everyone that works here are greeting and smiling every time they deliver food to the customers except the supervisor. She doesn't really smile when calling out orders and I've also witnessed her slamming the food bags down on the counter because it seems she's in a hurry or frustrated or maybe both. Whatever the reason may be, it takes the quality away because the foods can be all scattered inside the bag that's been slammed down and makes it un-enjoyable. read more

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Do NOT order delivery through door dash for this location. I received my delivery and one of my items wasn't in there. Door dash was very understanding but Chick-fil-A took zero accountability, even though their employee's packed the bag and sealed it. I asked the person who came on the phone if they packed the bags and they replied "yes". I'm insanely shocked by this type of behavior given Chick-fil-A usually has outstanding customer service but be warned! read more

Awesome Chick-Fil-A. The staff members are friendly and take your order quickly and accurately. The food, whether it be a salad or sandwich is fresh and well prepared. The locale can be crowded at times as it is popular with families and the children's play area always busy. Nevertheless, a table can be found. I like the racks where unused sauces may be placed for others to use. I also like the seasonal specials, such as Chicken Tortilla Soup. Great location off Burke Centre Parkway. read more

Chick-fil-A - Burke Chick-fil-A. - Fast Food Near Me - Burke, Virginia

This location always has great service and makes me feel safe as a customer coming here as often as I do AND during a pandemic! If you're not a rewards member with chick-fil-a and go a decent amount I recommend signing up as well so you can redeem points for free food! read more

It's oh dark thirty in the morning and the service here is still stellar, which I expect from a Chick-fil-A! I've always had everything corrrct and service with a smile :) read more

This is a great Chick-fil-A. Very good service food is always well prepared. Just needs iced coffee!

This is by far the best Chick-fil-A I've ever been to! Amazing, amazing service. My mom and I came here on a Friday around 5pm and it was packed full inside and there were quite a few cars in the drive-thru. We went through the drive-thru and service was quick. Wait was about five minutes or less. It was decently (a little over in my opinion) priced. The employees were absolutely terrific, patient and friendly. I'd definitely say this is top grade Chick-fil-A. read more

Chick-fil-A - Fast Food Near Me - Burke, Virginia

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i didn't get a "my pleasure" after i said thank you... "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , "my pleasure" , and thank you. read more

Went in with my family to get dinner, had a bitter interaction with the manager by the name of Conner Gabriel, this guy was super unprofessional, had a mistake on our order and instead of correcting it with out making a big deal he made it seem as if he was doing me a favor. Complete opposite of what you'd expect from Chick-fil-A let alone a manager. Dine here at your own risk this guy is extremely unprofessional and he seemed like he didn't wanna be there. read more

I think it's a best choice when you want to eat fast food Their chicken is spicy and yummy read more

Chick-fil-A - Fast Food Near Me - Burke, Virginia

Chick-Fil-A is known for having great customer service, and this location does not disappoint. It's not the closest CFA to us, but we always return! The staff is amazing, super friendly, and professional. Today I had a concern (one off because CFA is always good), and the manager was just so kind and helpful. My only regret is not getting her name. I'd love to pass along recognition to their staff, especially their staff tonight (Friday evening). In the meantime, if anyone needs a review for the Burke CFA, they are the best! read more

In true Chick-fil-a fashion, the Burke location delivers pleasant service and tasty food. Employees are courteous and the drive thru operates efficiently. My orders to date have been accurate and tasty. If you're looking for reliable Chick-fil-a, you shouldn't be disappointed in this location! read more

Great service. I would like to mention an employee named Jacob who provided exemplary service. He was always ready to fulfill any request we could have. While it is fast food, it is one of my favorite places to eat. Update: Jacob has once again exceeded all expectations. This kind of service is what you would find in a 5 star restaurant located in heaven. He called me sir which made me smile. read more

This is really nice and clean restaurant with a great play area that does just the trick for food and fun for my toddlers. The staff is very friendly and helpful and polite and the food is always out quickly. There is one particular woman that tends the dining area and offers to refresh your drink or clear your table and she is so awesome. The play area is fun and keeps the kids occupied for a bit so mommy can eat. Even when the place is packed the staff is amazing at getting customers in and out relatively quickly and the food is always hot. read more

Chick-fil-A - Play area - Fast Food Near Me - Burke, Virginia

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I am a big fan of spicy chicken sandwiches. I have tried many from different fast food joints and restaurants. I'm afraid the Chick-fil-A chicken sandwiches from their store in Burke just don't measure up. The first problem is conceptual. Slapping a piece of pepper jack on chicken just doesn't make for an enjoyable bite. Heck, even the McDonalds spicy chicken sandwich is better, and I avoid the Golden Arches like the plague they are. The other problem with Chick-fil-A is their lack of consistency. While I have received some large and juicy pieces of chicken on Chick-fil-A sandwiches, I have just as often received very thin pieces of chicken fried to the consistency of shoe leather. I'm not in the habit of playing Russian roulette with my hard earned rubles, so I think the hard, thin piece of (I hope) chicken I was served today will be the last one I get at Chick-fil-A. I don't mind driving the extra couple of miles to get a more consistent product from KFC, Popeyes or, God forbid...McDonalds! read more

Hands down my favorite Chick-fil-a location! 1) food is always piping hot and fresh and delicious. 2) Mobile order & pick up is super easy and the wait is never more than a few minutes. 3) the restaurant is always clean and tidy - even when busy! 4) Kids indoor playground- best thing ever!! I haven't seen a kids' indoor playground since my days as a kid at our local McDonald's. But they have one here and it's awesome! 5) they have a pretty good drive thru, but honestly, mobile order is the way to go. I've been here at least 3x in the past month or so and we'll likely be back 03/20/19 - they serve the best fish sandwiches ever!! So we gave up meat for Lent but still come here because my son loves their chicken nuggets (he's 4 and not fasting). We were pleasantly surprised to find out they serve fish during Lent! And we were even more delighted to bite into the fish sandwiches. Seriously they are so good that I hope they serve them year-round!! And their customer service is outstanding (as usual)!! 10/18/19 - best CFA location! The employees really take pride in their work and it shows. They are always cleaning and clearing up tables so there's never a mess on the tables, floor, or chairs. They are super attentive & will bring you anything so you don't have to even get up. Love this place!! read more

Excellent service..I am happy the drive thru line has returned to automated speaker...car line flows much more smoothly.

Clean, friendly staff, and big area to eat! We went a day after its grand opening- and it was very busy. It wasn't exactly FAST food, but the food was good! The spicy chicken sandwich was great! The regular #1 and 12 piece nuggets were great as well. read more

Chick-fil-A - Fast Food Near Me - Burke, Virginia

The kids meal of chicken nuggets was absolutely delicious! As always, the service was courteous and professional. They really value their customers. I used the drive-thru. read more

Great service and well organized. Meal was prepared well. Keep up the good work. Always a good place read more