Can I just point out how impressed I was with how clean the outside of this drive thru window is? I mentioned the same the cashier because, well... it's me, and I got was met with a stare like I was a crazy women. This kid really could not have cared less about how clean anything was or how I felt about it. Lololol I also tried the new garlic butter fries, I couldn't help myself. My, oh my, was that a treat!! I ate every last butter soaked crumb and felt like a pig. I'm scared to get them again. They were so good and it cannot be healthy. This is a good Wendy's. I've never had any complaints. It's fast food. read more

Wendy's - Garlic Fries - Burgers Near Me - Harrisburg, Pennsylvania

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This place is probably the worst fast food restaurant in the Harrisburg area. They almost always forget something from your order in the drive through. The quality of the food is ei ok or terrible. read more

Basically I ordered only 4 items, I ordered 2 Loaded baked potatoes, A large Chili and Large Coke. Basically I only got my coke and Chili. They completely forgot my 2 potatoes, The workers weren't bad though I generally wish I got all my food, Or had been told they didn't have baked potatoes instead of having to pay 17 dollars just to only get a drink and a chili. To say In nicest way possible, they need a better manager. Or better workers, Im saying this as someone who has worked in fast food before. read more

the lovely staff gave me a wonderful e when going across the state with my dad they are so sweet and wish they lived/work at my local Wendy's read more

I have a love hate relationship with this location. Sometimes the service is top notch and other times it's like why did I even stop here. There have been several occasions where they are unable to serve customers because their computer system isn't working. Times where they are only accepting exact payment. They have experienced shortage of staff, soda machine not working and the list goes on. But when the stars are aligned you're able to place your order and get service with no hiccups. My go to order is the five dollar biggie bag with the double stack, bbq sauce for the nuggets, ketchup for the fries and a mango pineapple lemonade. This time i switched it up and got the chicken blt sandwich. The bacon was kind of hard. But overall satisfying. Their food is usually fresh and very seldom do I need to remind them about my condiments. If you do go here just have a back up plan for a place to eat just in case business happens to be sketchy that day. read more

Wendy's - Five Dollar Biggie Bag - Crispy Chicken BLT, nuggets, French Fries, Pineapple Mango Lemonade - Burgers Near Me - Harrisburg, Pennsylvania

Asked for no pickles. Got pickles. Expect to not get ingredients asked for. It is a true shame that a great meal like this has to be ruined by the darn pickles. I'm sad now. read more

Wendy's - Double Stack from the biggie bag. Asked for no pickles, got pickles..... big unhappy - Burgers Near Me - Harrisburg, Pennsylvania

absolutely filthy wendys.. filthy juice machine.. the cooking area was filthy and the food was disgusting.. stay far away from this location. read more

Wendy's - Burgers Near Me - Harrisburg, Pennsylvania

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The absolute worse Wendy's my fiance and I have ever visited. Asked for a 20 piece nugget, a bbq 10 piece nugget and 2 large frostys. We received two medium frostys (completely melted), a ten piece nugget and a 10 piece nugget with the littlest bit of bbq dripped on top of them. However they still charged us as if we bought 30 nuggets total and 2 large frostys. read more

This has to be the absolute worst Wendy's in Harrisburg. I come here occasionally, only if I have at least 30 minutes to sit in the drive-thru. I drive for DoorDash and unfortunately, I have to sit in the drive-thru for these orders. Second, if you are not going to open your dining room doors, take the sign down showing it's open. Last, and this is a doozy, while I was sitting at the window waiting on my food, I heard the F-bomb dropped so many times it made me uncomfortable, and it takes a lot to make me uncomfortable. I heard about someone's date and what they did and didn't do that night, how they deleted orders off the screen, shall I go on. Whomever owns this location should step up on your employees and get this place in order. People will eventually stop coming here, there are other locations. And many other places. read more

THIS IS TERRIBLE. First off we waited over an hour just for 2 Dave's doubles, and one was supposed to be plain but instead it had everything under the sun and moon on it. As if this isn't already bad enough one of their employees who is 17 years old and in high school could count his change. He had the audacity to ask me how much a nickel is worth. Now my brothers girlfriend ordered her meal which costed 2.12 got only .13 cents back (she gave him a 5 dollar bill). And may I add these employees were goofing off while so many people had complaints about their food. The kitchen was dirt and looked like it hadn't been cleaned in at least a week. I feel as this place needs better employees and that 17 year old needs to take a financial class. Please don't ever go there as I will never go there again. read more

No line, I was the only person at the drive thru , with very few cars for inside the restaurant. I was told through the speaker that he could not take my order because he was alone and I'd have to go into the restaurant. I did not and as I drove by saw at least 3 employees standing around read more

Where do we begin? Not sure what the person in front of us ordered, but man did the cashier jack that up. Definitely an eh place. I understand everyone has different jobs and positions but they really need some designated to pick up and sweep up throughout the day. Just not one of the better Wendy's I've been to. read more

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Extremely rude service. Their one employee at the window is a total douche. Just kept yelling "ANYTHING ELSE?" When I was ordering and then basically threw my food at me and slammed the window shut. He literally didn't even say a word. read more

Went there one week they didnt large cups or spicy chicken. Thought it was a fluke. Went the following week: no COKE and no spicy chicken again. Drive thru also slow af. Go to arbys next door. read more

omg sooooooooooo sssssssslllllllllooooooooooowwwwwwww wish i could just get my money back. read more

Took over 30 minutes to get our food. There was only 2 cars in front of us. There were 6 workers just in view of the window so lack of employees was not the problem. read more

Manager said she would refuse me cuz i called their store pathetic cuz the Never have anything! manager is rude. Bum! Step up ur game.

I really like their 99 cent menu even if its small...... but i swear, the last time i was there the cashier dropped my money in the drive thru lane and was then just looking at me. havent been back since. plus its un-healthy. read more

While no curb appeal is present to this Wendy's, it did the job. I stopped here because I was staying in the area, and rather than going back to Cold Stone, where I was extremely dissatisfied, I came here instead for a few of the 50 cent Frosty's. Of course they could use renovations that nearly all the other Wendy's have gotten to look more modern, new, clean and friendly, but in general this is a well kept and decent Wendy's location. Even though the drive thru line seemed a mile long, it moved extremely fast. I actually parked and went inside because I anticipated waiting too long, but I went in ordered and came out (took less than three minutes) and the line of eight cars was down to two cars. Quite impressive. Staff were friendly and orders were taken efficiently and accurately. Lots of parking surrounding the building, and lots of seating inside. Would suggest to take a peek at the nutrition facts posted near the door.... I never knew so much sugar was in one of those Frosty's! Still love them, but gotta cut down! 4 stars. read more

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Literally the worst burger I have ever had. The meat looked burned as was dry. If you can imagine what week old roadkill tastes like, i think it would be easily comparable. The bun actually tasted stale. I don't know how you mess this up... fries were way oversalted. Like to the point that I felt I was eating a tube of Morton's. As usual, the fast food choices along 22 have continued to disappoint me. Fool me once, shame on you. Fool me twice, I'm a dipshit read more

Wow! I wish I had looked on here first. I can't believe how much I agree with these other reviews on the wait time at this Wendy's. We arrived at the drive-thru, a worker told us to hold and we waited and waited and waited AND waited!! Probably close to 10 minutes. We honked, spoke said HELLO?? No one answered finally we just drove off. That's just unacceptable. What a terrible business. read more

Tried to order food on a Thursday at 4:21pm and they were closed . They definitely need to changed their times on their website, but who is closed during rush hour times? read more

Very unhappy with customer service received by on-duty manager Jody. I came through drive-through ordered my normal salad and when I return to work to eat it it was half the size that I normally receive. I called the location and kindly asked to speak to the Manager and Jody replied very unprofessionally "I am the Manager"! I proceeded to ask if the size of the salads recently changed, as I just paid $7.29 for what looks to be a side salad... I thought perhaps they gave me the wrong item. She continued to give me the description of the salad and when I asked her again she told me to change my tone. I was completely flabbergasted by her rude response, as I was speaking in a very calm professional manner. At that point I told her I didn't have a tone and I asked her if there was an issue and she hung up on me. I called back twice and she continued to scream hanging up both times. The final time I told her I would be over for my refund. When I entered the Johnstown Road location five minutes later there was nobody in line and she looked at me and chose to ignore me until the next customer walked through the door. At that point I asked her why she was so outraged and she started to scream at me in front of the customer behind me as well as everybody in the restaurant. At this point I put her in her place and I let her know that I would be reporting her. Jody should NOT be in a management position... And most definitely should not be in the Customer Service arena anywhere, because her work ethics are pathetic! It's clear that she is overwhelmed by her responsibilities and is reflecting negatively on Wendy's fast food restaurant! read more

I would give it zero stars if possible! Forgot a medium fry, a chocolate milk, my swawesome sauce, and gave me the wrong burger! Trash location. read more

Very rude service. They just shut the window because I wanted to pay with my phone instead of card.

Definitely the slowest Wendy's I've been to, but the workers shouldn't get all this hate. If a Wendy is this consistently slow all the time, it's on management not the workers. I've been going here for lunch during work for months now and I've noticed that there's always a line of around 10 cars with a wait time around 10-20 min at the drive thru. They do occasionally mess up my order, but most of the time they do get it right. I feel bad about giving such a low rating since the workers are usually friendly, but the wait time is pretty bad and sometimes I might come back to work late because of it. If you're in a rush I would definitely recommend you go to another fast food joint in the area (there's a lot). read more

The food was what I normally expect from Wendy's, but I was hoping for better customer service. No smiles, no words of greeting or thanks, and no one telling me to have a good day. My food was just kinda thrown in my face, the drink unceremoniously shoved towards me as well. It's a shame that this is the closest location to where I live, since I'll have to drive out of my way in the future to get my Frosty fix. read more

If you come to this location you'll be waiting 20min. They get an attitude when you order through the app. Most likely they've gotten your order wrong. I'm not coming back to this location till they get it together. read more

If I could give a zero to this location, I would. It doesn't matter if you go inside or the drive through because either way it's the slowest Wendy's you will ever eat at. I work in the area and it's consistently slow with wait times inside ranging up to 20-30 minutes during lunch. If you go here, good luck. read more

Waited at the ordering speaker for 15 minutes for a man to come out and post this sign on the ordering box and say "sorry" and walk back inside. We ended up driving off and went to McDonald's for dinner! read more

Wendy's - a sign with a note attached to it - Burgers Near Me - Harrisburg, Pennsylvania

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I will never come back. Ordered 7 sandwiches. The manager said to the girl working the window. " Here is your 15,000 sandwiches with such an attitude". I dont care how many sandwiches I order it is your job to make them and give them to me without complaining or at least do it when your customers can not here you. Work on your customer service. read more

Would give zero starts if allowed. Food was cold. Nuggets took at least 20 minutes. Manager was beyond rude. Never going back.

When will they make it possible to give zero stars? Stopped here last night because I was unable to get most of the food I wanted from Giant. That was my first mistake. Ordered a Baconator meal. Got home only to realize that the fries were barely 3/4 full, and they gave me a son instead of the full size burger. Called the store twice, no answer. Got in my car and drove back. Got in line at the drive thru, which was now about 7 cars deep. Called again and got someone this time. Told her my situation, asked if I needed to wait in line for the correct item or if I could just pull around to the pick up window. She yelled to someone else to get the answer, then told me she would bring my sandwich out. No apology. I drove around and parked across from the pick up window. She came out with my sandwich pretty quickly. Again, no greeting, no apology for the inconvenience or error, no 'hey sorry we messed up, so we threw a cookie in the bag for your trouble. please come back and give us another try.' These employees have zero pride in their work, and their customer service skills are nonexistent. I had stopped coming to this location for over a year, it's sad to see that things have actually gotten worse. I will NEVER return to this location. read more

I wish I could put 0 stars. Very slow terrible service fries are not crispy never get order or condiments right staff sits by the window outside in a trash area to smoke and scatter when you drive up. Don't waste your time read more

I was at the Wendy's on Jonestown Rd in Harrisburg last week. Ordered a cheese baked potato. I found hair in my food. Disgusting. I emailed Wendy's to complain, no response. The health department should inspect this location. read more

I would absolutely give 0 stars. It was simply embarrassing to watch them try to make other people order's, they struggled to put lids on containers. I went there for a small drink ($1.79) and they said I needed exact change or a card. They did not have a single penny. I don't have a card because I'm younger but luckily I had change. I placed the money on the counter and she walked away and didn't come back for another minute or so. Until finally, as if it was the world's most difficult task, she handed me my small drink. Lucky enough for me, they were also all out of small lids as well. read more

update 10/19. stopped at Arby's but was too busy so took a chance and went next door to Wendy's who was not busy, surprise and guess what, once again they put gd cheese on the burger when said No Cheese and the other burger was dry and cold, was made hours ago. read more

SLOW!! Like 10 minutes waiting with 2 cars in front of us. Then they get our order wrong. More waiting. Hell I could've went home and cooked a burger on my grill faster than these people moved. Worst service ever! Will not be back! And yes. I'm STILL in line. And yes. I'm pissed! read more

Waited 20 minutes in the drive through. Then waited another 10 minutes at the window. I was not greeted at all. I was rudely handed my food and I still said "Thank you" because I'm a decent person and whoever was working the window still did not acknowledge me and say "You're Welcome" like a decent person would do. Trash employees. read more

Horrible, Horrible food. This is the third time I have tried this Wendy's and it is my last. 3 times and 3 horrible experiences. My Double Dave was loaded with about 16 pounds of mayo and the fries were old and didn't have a hint of salt on them. I know it's fast food, but seems like the service we (customers) are getting is being purposely jacked up. As long as I live here, I will not go to this Wendy again and I will not recommend this Wendy's to anyone unless they are getting food for a stray dog. Sincerely, Pissed Customer read more