The worst experience I've had at a restaurant in a long time! The service was incredibly slow (20 minutes to get our order taken and at least 20 minutes to get food) even with 6 or 7 people behind the counter! The staff was incredibly unprofessional. Some were just standing around while the lines backed up. The soda machines were out of many of their products including ice. There was no salt, ketchup, or straws available for in house orders. Don't come here for FAST FOOD... read more

I will never be coming back here. The system is shut down every single time I go. The workers are not helpful and it takes forever to get your food. Not worth it read more

This is one of the sorriest run Wendy's I have ever encountered! Several people have already in the immediate area put out negative reports and complaints about them on our nextdoor.com website. Personally I have notified their corporate office and have been assured that corporate level management will be paying them a visit within the near future! Apparently from what I've read this is not the only Wendy's that has really gone downhill not only because of covid and lack of employees showing up for work, but also the management apparently does not have a controlling hand over the employees on their respective sites. There are several of us in this immediate area that will not be doing any business with any of the local Wendy's because of the sorry reputation not to mention the rude service. read more

Great people good food burgers love they can give more then what you want good drinks free WiFi

Every time I've come to this Wendys and gone through the drive through it's the same. If you're wanting to grab something to eat and are in a hurry, don't co here. This is the slowest Wendys I've ever seen. Expect to sit in line for 25-30 mins before getting your food. read more

Literally the slowest most incompetent crew I've ever had to deal with. I will never eat here again!

Passing through OP and stopped here for dinner. TERRIBLE do not eat here. Service is bad and the food is worse I can't believe Wendy's corp hasn't done something about it. Woof read more

Waited 30 minutes in line to then be told at the window they just ran out .. total waste of time

Was cursed out by the employee Marba. Called me a itch and threatened me because I took too long to grab my change. I cursed the bitch back out but needless to say. VERY DISRESPECTFUL read more

This place is terrible slow, no ice in the machine, no ketchup in the dispenser, 1 of the fancy drink machines was out of certain products. Staff tripping over each other.. No organization at all. Brand new store... Pathetic. read more

Was in drive thru for ten minutes. When I finally arrived to speaker to order, I was told someone will be with you. I waited another three minutes. When someone finally came over speaker, I was told that they were closed. This was at 3:48pm. Apparently, everyone was walking out, quitting? There were about five other cars behind me. Went to the one on Blanding. Let them know what happened. They stated they were aware of it and apologized. Never received anything like free fries or cookies for my inconvenience. Done with Wendy's. There food isn't that good anyway. read more

Disgraceful! I waited 25 minutes in the drive thru and paid $8 for a strawberry chicken salad. It had 4 slivers of strawberry that wouldn't even total one medium sized strawberry and 5 tiny shreds of cheese. I wanted a half cut tea, but they didn't have any unsweetened... SMH! I don't know how this place stays in business! It's always slow, but today was really bad! read more

Terrible service came around 7:45pm and they brought our order 3 times wrong and young kids making jokes instead of attending customers properly. when they finally got our order right food was cold and not good. Plus they didn't want to give us a receipt. Horrible never going again to this location read more

Management really needs to take a look at the shift. We came in at 7:13pm and stood at counter for 11min without anyone acknowledging us. The employees were rude to each other and food was being thrown across the prep station. A gentlemen who had been waiting for a while for his food asked for his food and his reply was one of the employees rolling her eyes at him. Completely unacceptable, nd unprofessional. read more

I've tried this place a few times since they opened to give it another chance, thinking they would get better over time. Every visit I spent 20-30 minutes waiting, drive thru or not. They obviously are not fixing whatever problems they have, corporate needs to step in. read more

I definitely wouldn't grab food from this location. There could be you and another car and it would still take about 30 mins before you actually place your order. Disappointing that the customer service is horrible as well. read more

This location is appalling. The behavior of the employees is truly disgraceful and disrespectful. If management does not clean house, this location will not last. After sitting in the drive thru for over 20 minutes waiting to order, my husband began to order. Timothy, the employee taking the order, called him ma'am.. twice. We wrote it off to an innocent mistake and politely corrected him saying "I'm a sir". Timothy apologized and yet proceeded to call him ma'am another EIGHT times during the order, blatantly being disrespectful and rude. After the final time, it was again corrected and stated it was direspectful and rude. Even seeing him at the window in military uniform, he once again called him ma'am. The other two times I've been to this location the food has been cold, employees apathetic and management non-existent. read more

The food was good but the service and overall experience was horrible. The inside was extremely dirty and the tables weren't wiped when a guest left. The floors had dirt and grime all over. There were fingerprints on the stained glass and crud on the seats. This was overall my worst experience at this Wendy's . read more

I was excited they build a Wendy's in this area. Since they opened the lines are long and service is very slow. Always missing something from the order. read more

Very rude and horrible customer service! The manager was handing meat WITHOUT GLOVES during a global pandemic aka COVID-19 and when A customer pointed something out the whole staff targeted a older lady. The manager proceeds to yell at her in front of customers and says "IM RIGHT AND YOURE WRONG" then as customers put in there Input about poor management skills we were told we could all leave and he told the cashier "I don't care I'm right" I immediately requested a refund and left read more

OH MY GOODNESS COULD YALL BE ANY SLOWER!!! 8 people in line and 1 register open. The line hasn't moved in almost 10 mins. If I wasn't pressed for time I would leave. TERRIBLE SERVICE. read more

Asked for a 10piece nugget, got 7. Asked for 3 more to make 10, got two more. Went back around to explain that I wanted 10 nuggets in my 10 piece order. They were nice enough to apologize and redo the order, only to give me 8. When I asked why my 10 piece didn't come with 10 pieces the man filling the orders came over to say "well you have 16 now, what's the problem?" I would have been happy enough to drive away with 10 nuggets that I paid for the first time around but after 3 encounters you still can't count to 10? Ridiculous... also was told the 10 piece nugget usually only gets around 8? Seisously? How embarrassing read more

Extremely slow. I've been in the drive through lane for 15 minutes, since placing my order. This is not the first time that the service here has been so slow. It's probably faster to go and sit down at chili's next door then to get food here. Update: It took 30 minutes to get food. read more

45 minutes in a fast food drive thru line is rediculous. I really expect more, but this is the second time in 2 weeks this has happened. I won't be back for awhile. read more

The service at Wendy's was horrible the customer service was not good at all employees played around and threw my food and also spilled my drink on my vehicle and also delayed to give me my card no condiments low recommendation read more

Slowest fast food restaurant in the area. Always seem understaffed. I keep thinking their service will improve since they've opened, but it is always terrible. I'm never going back. read more

I'd give 0 stars if I had the option. This place is always slow! I've waited in the drive thru for almost 20 mins only to get home and get the wrong sandwich! This place needs all new employees. They don't care about good customer service! read more

Service, quality very poor indeed. Cheeseburger was sent back twice because the cheese wasn't melted. Attitude of staff were poor and cocky. Waited to talk to manager regarding food cold and cheese not melted. She never showed up. It's just this location that I have experienced such bad food and customer service. Albeit this does not speak for the Wendy's in my neighborhood. Oh, and they do not give military or senior discounts. I wonder why. Maybe to buy a new microwave to heat up the cheeseburgers. read more

I thought this would be a routine Wendy's experience from others I've experienced nationally. And it looked like a brand new facility. I was handed a drink with soda all over the cup which dropped onto my hand and inside my vehicle. My soda that was supposed to be coke tasted like they mixed coke and fruit punch. And my fries had more salt on them then the pacific ocean. Garbage first impression. read more

I would have given them a half of a star if I could. This location is new to the area and they're more like slow food. Staff can't keep up with the customers and management doesn't appear to care either. You wait 15 minutes before being served, no ice in the machine, wrong orders. Don't expect to drop in and out with this one. read more

This is my nearest wendys. Been there a few but not alot. Will probably be my last. Just ordered a homestyle chicken. Took a bite an immediatly spat it out because something wasnt right. Looked at the chicken and is was still raw or undercooked in the center. Not a huge yelp review person but nobody should be served undercooked food that they paid for. read more

Horrible experience, ordered a baconator and not one strip of bacon was on the burger. Looks like they gave me the bottom scrap bits of the bacon pan. Fries were cold smh. Called them to explain what happened and they didn't even sound like they care. read more

I was in line for over 20 minute waiting to take my order. When I did take my order I had to repeat it 5 times. We also waited 10 minutes to get our food and that is why I give this place 1 star read more