Hire more workers or tell your workers here they Need a better system. I've come here multiple times and they're always SO slow. We really try to be kind to the fast food workers but they gotta meet us halfway. This place is filled with older Mexican women who don't really care to take care of you. They just work for a paycheck and do it with an attitude and hate it. Sad day to be a Wendy's corp. read more

My boyfriend was out off by some of the old reviews so we weren't sure how the location would be. I wanted to leave an updated one after our pleasant visit! Some people in the past had their orders wrong but now they get my pretentious order perfect even with all the changes I make. Christian always goes above and beyond to make it a great experience! I really hope they promote him accordingly because he always shows great respect to me and from what I hear he talks very nicely to his coworkers, he really deserves acknowledging because the reason I go to that wendy's is because of his excellent service, and we spend a lot at wendy's so he should really get some kind of treat read more

Wendy's - Burgers Near Me - La Mesa, California

This Wendy's location never fails to forget items or just completely screw up the whole order every single time. I was here on Saturday 4/3/21 at 8:46am Host: Daniel. We only ordered two combos so I didn't think it would get messed up, somehow my husband got the wrong combo & for my combo instead of giving me a biscuit it was a croissant. My advice is, just don't go to this location because your order will somehow end up wrong or with missing items because it always happened to us. read more

Wendy's - (Was supposed to be) Number 2 Breakfast Sausage, Egg & Swiss Croissant Combo Number 6 Breakfast Bacon, Egg & Cheese Biscuit Combo - Burgers Near Me - La Mesa, California

This place is a joke. Effin incompetent bunch. Forgot half my order. I came all the way back to get my food that they left out of the bag. Asked for a fresh sandwich since it had been sitting the in the drive thru window for 20 minutes. I asked for fresh sandwich and they just tossed my old chicken sandwich on the counter. You guys suck so much. Never again. I don't even know why I came here in the first place. My bad. Won't do that again. Chic Filet is so much better. read more

This location is the WORST!!! I've come 3x now and 3x the employee is f**king around outside instead of taking orders on the tablet. I was literally waiting for 10mins while a heavy set employee was chit chatting. It's very obvious they hire people who have no desire to actually work. It's a wonder how this location hasn't gone out of business. I'd give no stars if I could read more

Fast food means something different here. Been here for 10 minutes. The catch is.... there was only one person before me and I still haven't gotten my food. Meanwhile the drive through is wrapped around the building. This location sucks. I would walk out right now if I hadn't already paid. read more

Had some good fries here once & now everytime we go the fries are just nasty. Tried to give them a few chances but will not come back. It's not that hard to cook some good fries. All these fast food places are going down here I can see them Starting to close up just like retail stores.... read more

My wife and I were the only customers in the dining room. The music was loud dance music. I asked if they could turn it down but they did nothing, didn't even explain themselves. Rude. We ate our meal without conversation. At the end I found the manager to sarcastically tell her she could turn the music back up again but she had trouble hearing me. Of course! I give the food two stars, just shy of "blah." read more

The slowest drive thru I have ever experienced. I have driven from La Mesa to the Santee Wendy's in order to avoid this location.

These people working here are so disrespectful and don't care for their customer. We pull up around 7pm and there's an employee taking the orders in the dark, and a man sleeping next to the front door. I asked the man for 3 pumpkin frostys and I paid. They did not give me a receipt. After we pulled off from the drive through and drove a few streets over, I noticed they gave me the wrong Frosty flavors. We ate a couple spoonfuls so they wouldn't melt all over my car. When we came back, they ASKED FOR THE FROSTYS BACK and only offered to refill what we had eaten. The woman working was completely rude and refused to help me resolve the issue. She took and kept the Frostys at the end and I did not get a receipt to get a refund. I would love to get in contact with someone who could help me with getting a refund. read more

came in on my lunch a couple days ago and lacy was at the register she had an attitude for no readon and i could harldy understand what she was saying. my order rook 19 minutes to come out for just a biggie bag! she stood fhede soekaing ti rhe lady making sandwiches the entire rime instead if actually working. get new cashiers that actually want to work!! thai location jever fails to disappoint. Over all the place is a slob crackheads outside trash all in parking lot windows are dirty tables are dirty bathrooms are horrible read more

The food here is always of great quality but they do not seem to listen too well when they take the orders. More often than not they get everything wrong. Today I ordered for my wife and asked for a single baconator combo, but received and paid for a double. Plus as per usual the soda is not carbonated, I am unsure how you cannot see that lack of carbonation when pouring multiple drinks but they did it again. The person working the window is always a pleasurable person and has great customer service, just wish they let them take the order. read more

Nothing shows this owner's disdain for the people who live in the neighborhood more than the fact the lobby has been closed for nearly 18 months now. I get that it's a lower middle class neighborhood but people here deserve to sit a table while eating too rather than having to eat in our cars. Don't use COVID as an excuse because the IHOP next door has had indoor dining for the past year now. read more

The manager needs to be fired. I've tried sitting in the drive through 45 mins, ordering curbside only to have to sit in drive through and be told my order didn't show up at the window to ordering deliver and waiting 2 hours. I will go out of my way to another location. Fool me once This place doesn't even deserve a star. read more

Closes too early. Never received food delivery order. Not too happy with this location.

Enjoy waiting at least 20 minutes (average 30) in the drive thru? And then getting wrong order not once, but twice? Then getting home and sipping your drink and even that is wrong? Then this is the place for you! Otherwise, avoid this location. Been coming here for years and it used to be better, but declining more and more. read more

The employee was rude asf when I brought my food back and that I was missing a burger. They can't answer the phone for shit. Standing in the cold waiting for them to acknowledge me standing and calling them in drive through like bruh. Then give attitude cause you got my order wrong got home never got my baconator like for fucks sake read more

Stole my credit card info!!! I'm all for fast food, but this location is neither good, fast, or friendly. I have visited this location at different times, and days, and both drive thru, and walk in. Aside from taking a very long time for someone to come to the register to take my order, the drive thru window also takes a long time to actually hand the order over. They have screwed up my order multiple times, from missing food, wrong drinks, or wrong add ons or exclusions , and the last time i went they ran my card which was then charged with fraud charges the next day locally. When i complained to the manager, i was told there was nothing that i could do about it and if i wanted to report their location to the police i could go ahead. They did not care at all. read more

So stupid. There was a very slow and long drive thru line so I decided to mobile order. Was told you have to go through the drive thru to pick up your mobile order. Of course they have no signage outside or on their app telling you this. How idiotic is that? Order online just so you can get in line and wait for it like regular drive thru orders? What's the damn point? And we already paid online otherwise I would tell them to GTFOutta here. Shitty customer service. Makes zero sense. Not visiting this place ever again. read more

Natalia did an excellent job. I came by with my boyfriend to get some chicken nuggets, 10 piece. Not only does Wendy's not charge for extra ranch but my order was ready in less than 1 minute. The place feels clean and what pushed me to write this review was honestly how cool and helpful Natalia was. She made my day with how funny she was. Great move putting her as a cashier! read more

Firstly, 40+ minutes in the drive through line, this place is extremely slow, if you pull up and there are 3+ cars - go elsewhere unless you have 30+ minutes to wait. As for my order....My order was simple, spicy chicken combo, no mayo, large dr pepper, two small frostys (one choc one strawberry).... What I got was a spicy chicken combo, WITH a lot of mayo, with some weird grapy flavored dr pepper? I don't know what this soda is....it is not Regular Dr Pepper. The guy handed me 1 frosty, a childs size.....I asked where my second small was, and he handed me a small strawberry, the two small frosties were different sizes, one was small, other was ...smaller. I have been craving a frosty...glad i got a tiny one at least, I will not ever go back to this wendys. My order was completely wrong, and I paid for it to be wrong. read more

Can you read should not be a question on most applications where adults and perhaps even teenagers are expected to work. However this Wendy's location may be the exception. Forgotten items are one thing especially when using DoorDash as the dasher may have just been feeling like a free snack, but when the quality of the food you do receive is still garbage it leaves no doubt in anyone's mind who fucked up. One thing I would like to point out is that bacon is in the word baconator. It's quite hard to miss it actually as the first 5 letters of both words match. So as I opened my baconator fries I wondered where the bacon was and how someone managed to fuck it up. But much to my amazement they managed to miss the first 5 letters of one of their own signature menu items. I'd hate to leave it off on a bad note so I will add this quick comment. Dear Wendy's employees and managers, with the money you have saved by withholding the burger, frosty, fries, and bacon from the baconator fries, please allocate those funds to your local elementary schools so that the next generation knows how to read and won't end up stuck working in a Wendy's until they are 45. Perhaps they may even send over a talented 5th grader to assist you with understanding what all these letters that pop up on receipts actually mean. If you work at this Wendy's and have any concerns about my review please feel free to reach out and address these concerns. I myself have passed the 5th grade and would be more than willing to hold weekly lessons with you and your fellow employees. Thank you read more

Saw a worker get dropped off and I guess the boyfriend tried hitting my car. Or didn't know how to drive but to be honest. The girl who walked out of that car should be a shamed that these boys are that insecure to cause problems then goes in the drive thru for free food smh even the burger was dry af. read more

the worst Baked potato ever! I ordered thru DoorDash (DD service was good) BUT baked potato in order (with cheese and bacon & sour cream was not edible...I looked at bottom corner of potato; there was a black spot but I had put a bite in my mouth ,recoiled at the awful taste! mildew/ moldy taste ... Potatoes go bad Where is the MANAGER for quality control ? had it been dine -in i would have confronted them I can't believe Wendys put out a rotten product litterally ROTTEN moldy potato! OMG 8th ring of Hell! i tried calling MGR no MGR read more

I go to this Wendy's, at least 5 times, per month. Today, I went to get breakfast. Ivan was the counter person. He was the most polite, thoughtful person, that have had at the counter, in a very long time. Professional, and fast. Even when my order took a little longer, than expected, he explained what happened, before I even asked. Wendy's should promote him, based on his excellent customer service skills. They need more employees, like Ivan. He told me, that he rarely works the counter and spends most of his time, on the drive through window. Keep him on the counter, as he improves the customer experience. read more

IF your order is correct, then it's what you probably wanted or expected from Wendy's. Trouble is, getting an order correctly seems have have become increasingly rare. From the wrong drink to the wrong sandwich to the wrong things in an order, this location can mess up what you want any number of ways. I've tried a few times and just got tired of sitting in the drive through as checking things and then handing them back and keeping everyone else waiting. I think I'm fine. Buyer beware - check you order. read more

I haven't been to a Wendy's in quite some time and decided to stop by here after running some errands around the area. Parking here can be a bit tricky and if the drive thru gets long it can be even trickier to park and get into the store. When we got inside we saw that there's some seating and a small line with one lady at register. She was nice, smiled and even joked with us because her machine was acting up on her. After placing our order we went to find seating. The seats weren't the most comfortable and seemed like they've had a lot of wear and tear put into them. The food was ok, but not the greatest. The food just basically filled us up. I did use the bathroom before leaving and it wasn't the cleanest either. Overall, not the best location for just ok food, but if you're in the area and need something really quick and cheap....maybe try this Wendy's location. read more

The girl who works at the front counter has an attitude they are always in a rush I got the wrong food last time fries was salty the peach lemonade was way to sweet they could do better and this location needs more training on hospitality read more

Finally sort of got the kids order right...but they forgot the apple juice and slices, even though I was told that they'd be in the order. Last time I didn't get the tenders but got charged for them Debating whether it's worth calling about this issue... read more

Wendy's - Chicken tenders for kids - Burgers Near Me - La Mesa, California

I ordered a plain bake potato. The potato they served me looked and tasted like it had been sitting in a warming oven for a couple of days. The skin was dry as a bone and had that burnt look and was not fresh at all. I'll never go back. read more

I went through the drive through today to get that frosty in the waffle cone. It looks huge on the commercial. I am so tired of things being so different in real life. There is less frosty in the cone at a more expensive price. Boo~ They could have at least filled it to the edge of the cone. read more

Wendy's - Wow $1.93? - Burgers Near Me - La Mesa, California

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I went to Wendy's on campo, I ordered $17 of food, I asked the cashier to scan my phone for the rewards, he can't our scanner isn't working. He said I could load it manually. Wrong you can't. So I lost out on the rewards. I called the corporate customer care and they said they would credit me "$4" they tried and that didn't work. So if you go to this Wendy's in side you won't be able to use your rewards. read more

When you want the wrong order this is the place to go. This is probably the 5th time they mess up my order in a month. They need to clean house and hire people who actually wanna work there. read more

This is a hard review for me to write. I really liked this Wendy's till I had to go to the bathroom. It was a bit messy and could have used a touch up . No problem I'm sure they would have got around to cleaning it. My problem was the gender neutral sign on the doors. I would have had NO problem with having a men's and a women's sign. My problem is that I don't want their political correctness thrown in my face. For that reason I want go there again. Service was a bit slow. Although I requested my fries well done they came out limp and warm at best. The Jr Bacon Cheeseburger was nearly perfect. It was dressed exactly to my request. Just a little too done and dry for my taste. The Frosty was just right. AND at 50 cents a real bargain. What I really appreciated was the WiFi Center that had several outlets to charge your devices. Sadly as I mentioned earlier that was negated by their politically correct rest rooms. Perhaps if I weren't a Christian I would not have been upset with this. But I am, I was and I won't return to this store till they remove the gender neutral signs from rest rooms. I don't believe Dave would have approved. read more

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I have no idea what is so very wrong with this location, but its bad. We sat in line for 20 minutes at the drive-thru before ordering. It wasn't a long line it just didn't move!!!! We got our food which was thankfully fresh and piping hot, but a drive-thru should never take that long. Its not like its In N Out and the food was made fresh just for us, find some staff that can keep up! read more

The drive thru line can be very long here but once you order the wait isn't usually long at all. The quality is not consistent. Sometimes your food is hot and ither times it is almost cold. I have never had this Wendy's forget anything in my order but burt items can be worse than forgotten items. The employees are not that friendly at this location. It seems like they just want you to get your order and leave. read more

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This place has their act together, went thru the drive thru, super fast, and very friendly staff

Busy place, great food. The dining area is nice but empty due to the majority of customers walk in and order take out

Food is good, but damn, 3 orders from uber eats where one is completely wrong, and the next two times missing the condiments I asked for. Could be better but whatever. It is fast food. read more

I have been trying to write a complaint using the online tool but it is not working. I had ordered ahead using the app selecting carry out only to find out the dining room was closed. I was motioned to get in the very long drive thru line. Well, I used the order ahead because I was in a hurry. We left no food and I was unable to cancel our order. This is not the first time we've experienced issues at this location. Thursday October 6th around 6:15 read more