They always be forgetting stuff I got two biggie bags and used my points for a 10 piece nuggets and they forgot the nuggets. When I called them to see if they could reissue the points the phone number doesn't work. read more

I went to get breakfast to take home today. There were a lot of items, and they stuffed it all in one small bag. I had to wait in front and when she gave it to me, I asked how all that food was in one bag. I got home and my order was wrong. I hate sausage and they gave me the sausage sandwich instead of the bacon. I was also missing the small order of potatoes that comes with the combination. Not sure how they can mess up an order since I was the only one in the drive-through. read more

the lady or maybe manager Maria that was doing drive thru very unprofessional and rude. As I was ordering my food it was hard to hear her and I kept asking what and she got mad about that and then when I got up to the window she had an attitude already and I asked for my receipt and she threw it at me and was someone else's and then I asked for mine and then she went and got mine and threw it at me and threw my food at me and I asked what her name was and she closed the window in my face then another coworker came to the window I asked her what was the lady name and she told her to close the window and the other employe closed the door on my face. very unprofessional of you can't handle your job work somewhere else. don't get mad because someone calls you out on your attitude be professional especially being a manager. read more

Went thru the drive through and was very impressed with their speed and friendliness! Worker was friendly and manager seemed nice that was helping her out. Coming home I came to the most perfect drive thru burger j have seen! Usually it's always all squished at other locations! Wished I took a picture but it prompted me to write a review since I never ever see that with drive thru food! First time here and enjoyed it! read more

I don't eat at Wendy's very often, but decided to try their new Italian Mozzarella Chicken sandwich. It didn't have enough sauce, but the biggest issue I have with places like this is the pressed chicken they use. Just use a real chicken breast and charge more $, then I'd gladly pay to eat it. Fries were not fresh either. Won't be going back anytime soon, unless it's for a Frosty. read more

I tried to purchase two of the little frosty keychain things, and heard them talking about not having any. The person who first helped me asked about what to do and the manager told him not to say anything. I honestly would have preferred being told they were out rather than just not having them included with no explanation. They also like never give receipts, so you can't give feedback through their proper channels. read more

the parking lot was empty, we pulled up in the drive through to where they took our order and were greeted by them saying give them one minute. we waited 10 minutes with a line of cars behind us and they finally got to us. with our two meals we ordered 2 large lemonades, and got practically just water! never coming to this location again read more

Don't go to this location if you intend to go inside the building. My daughter and I stood inside the building for over 10 minutes waiting to be waited on. There were no other people inside waiting to order. The employees were much more intent on taking drive up orders. We finally left. Not again. read more

I've been going to Wendy's for years,and have never had this bad of service ever. The worker never informed me ahead of time they would not have lunch ready at lunch time. I ordered the Dave's combo,and it comes with fries. They gave me some leftover breakfast items instead of my order. I informed them that I wanted what I ordered,and they made me pull up to the side out of the drive thru,and made me wait over 30 minutes for food that tasted like it was old. How could that have been fresh? Wendy's is not what it used to be. Overpriced garbage. read more

For the people saying Magna Wendy's is getting better, look at this s*** show: I came in at 12:45 PM tonight. They are supposed to close at 1AM. They had all the lights off, the menu off and had a sign written with marker that said they were out of all ice cream, all salad and something else. I pulled up to the window and asked if they were closed or open. She said open. So I ordered 2 jr cheeseburger deluxe. 1 large chili. I large fries. That is it. It took them nearly 20 minutes to get me this little order. And this is what I got. A hamburger with ketchup. Nothing else, literally. A dried out chicken sandwich with NOTHING. NO mayonnaise, lettuce, nothing. And then a large chili bowl about 40% empty. This was a 20 minute wait.... There were a bunch of employees inside. At least 4. And I was the only one in line. I could hear them all talking nonstop. And two cars with people waiting outside (presumably for them). Whoever said on here the other day this place is getting better is high as a kite!!! This place is a total s*** hole and joke. And these employees should all be FIRED!! This has been going on out here for over two years. I am going to corporate tomorrow.... read more

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The person taking our order could barely speak English and obviously couldn't understand it, our order was completely wrong, but after 5 minutes of trying to explain the problem with the order it was easier and less frustrating to just leave. This isn't an isolated incident but we figured we'd try again. Poorly staffed and even worse quality product, steer clear of this location. read more

First of all, the service in this place sucks rocks!! When I finally got someone to help me at the counter. These people are in no hurry to help. I was told there was no ice in the machines. She asked me if I wanted some and she got it from the back. Then I go over to the drink machine and thank goodness there are two of them because there was no product in that one at all (NOTHING). I get home with my order (almost $30.00) and it's wrong. I'm not sure what's going on with a few of the Magna fast food places, but I do know the quality has gone to the dogs! You can't blame the pandemic on these lazy not really caring people. Not a happy camper for sure! read more

They have really gone down hill since switching management. They take at least 20 minutes to get you your food, when your already at the window and they don't even listen when they take your order. I would rather drive the extra few miles to go to the Wendy's on 5600 west then go to the Magna one. read more

Got a jr. Cheeseburger and a half salad and a potato. The junior cheeseburger was only lukewarm. Very disappointing. How hardis cooking a cheeseburger. They must have just had one sitting on the shelf. It's too bad, usually I like Wendy's. nowadays there are so many burger joints out there you don't have to put up with this kind of garbage. Should never serve lukewarm food. I could have said something, but then they just look at you with a stupid faces if I have a problem instead of their hamburger.and I always worry if you complain in a restaurant somebody they'll just mess withyour next food item. read more

FLIES everywhere! Maybe they don't air condition the kitchen well enough come summer, and are propping the back door? I dunno, but this place is always filled with big, nasty, buzzing flies. Add that to the fact this location is dirty, food is cooked inconsistently & orders are often messed up. Management is simply ineffective here. I'm not a fan of Wendy's in general. The burgers have a synthetic taste I dislike. Sadly, my wife is more into them and forces me to eat it occasionally. Chili with onions ain't bad. Like Wendy's? Keep driving to WVC and avoid this location. read more

No baked potatoes in the store not even uncooked ones. No coke either. Made drinks small instead of large like I ordered. Manager said they charged for small but gave me large. She shouldn't have said anything. I responded I've been waiting 20 minutes. Drinks took 5 minutes. Drive they wait time 22 minutes. Haven't tried the food yet. read more

After waiting 20 minutes for his burger my son got home only to discover that it was still raw. He would have waited if you told him you needed too cook more patties but this is what you gave him. read more

Wendy's - Raw hamburger - Burgers Near Me - Magna, Utah

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Got shorted a 6 piece nugget and a 2 chicken sandwhiches after waiting over 10 minutes

This place has really gone down hill, the food is bad and cold NO drinks. always screw up on m Ice Tea and the chili has no flavor at all. The workers are rude half the time.. Just not worth going. read more

Wendy's is not really my favorite place.... I hardly come here and usually tend to avoid this place. But I didn't as I was invited out for date night... And now I remember why..... They never fail yo disappoint....there hamburgers are dry as heck. all I can do to get thru the sandwich. Yuck and gross. ,,only things they have going for them are there chicken nuggets, frosty's and s few other items. Will be going back to my faves. From now on. read more

Ordered 2 spicy chicken sandwiches and 6 spicy nuggets. Got 1 fresh chicken sandwich, 1 old one with soggy breading, both with a piece of lettuce small enough for a rat to use as a loin cloth. Then for my nuggets, I got 3 old spicy nuggets, 1 old regular nugget, and 2 fresh regular nuggets. Not the first garbage experience at this location. read more

This is the worst Wendy's in the valley. Be sure to check your order before you leave the drive thru. They never get it right. Even going inside they manage to screw your order up. read more

Seriously, I came 20 minutes before open and patiently waited outside, I even waited a extra 5 to let them get ready then I pulled up the window, 5 minutes nothing. We are now looking at 10:10 so I go in, the girl rolled her eyes and seriously walked into the back to ignore me, finally the manger in regular clothes comes up, ignores I am there then after rudely trying to figure out why I was there asked what I wanted. 45 MINUTES LATER I got my #10. The tables were absolutely disgusting. So much disrespect. read more

I worked this location for three years. was always the sandwich maker for drive and front, plus grill if we got backed up. they give good food. but I would love if they at least repeated orders back to ensure it was right. that's how I was trained. I'm out of fast food now but this place is right next to me and I can rarely pass up those potatoes or salads. they do an okay job. it's Wendy's. but they really need more help besides training a young cashier and throwing him/her up front with no training. it's not the cashier's fault. fast food can be daunting when it's your first job. those POS systems are tough. but the managers should be up front if they're new. also tiny 2 oz chicken strips should not be cooked in the 6 minute pressure fryer. they get incinerated. visors and hair tying up should be a thing. I'm not squeamish but I'm not eating at a place I followed strict procedures and went through the remodel at to see dudes and girls with long hair hanging out of their hat. long story short I'd love to see more managers up front helping instead of seeing the employees struggling up front. every time I've gone in here i almost wanted to glove up and go behind the counter and help. pay attention to your employees, even on the closing shift. read more

Slow, slow, SLOW! I got to the drive thru at 5:15pm with 2 cars ahead of me (one of the cars eventually sped off in anger) and I didn't place my order until 5:21 and didn't get my food until 5:42!!!! And my damn fries were cold!! I called in a complaint to the Wendy's customer service line. Supposedly the district manager will reach out to me. It's been like this almost a year, if not longer, and I go back every few months HOPING things have changed and yet nothing. I haven't gone inside but from what I've read it's dirty and nasty in there and now I feel like barfing up my food. I don't know who's in charge at this location but they don't seem to be doing a very good job and sincerely hope that either corporate gets involved or this location just gets shut down. It's not worth it anymore! Wendy's actually has good food but only when their employees are properly trained (and maybe even treated right- who knows?!) is it worth it to come here. read more

This Wendy's location has went downhill in the last little while. Wendy's used to be one of my favorite burger places, but this location is barely one step ahead of McDonald's. My burger was cold, dry, and tasted like it was two days old. read more

Dirty. I walked in because there was a line of cars. I waited for 10 minutes to be helped even though I was the only one in the restaurant. The lady "jovanna" didn't even look at me when she asked me "what can I get you." As I watched the workers cook, there was tons of food and fries in the floorC the trash was over flowing and was right next to the fry station. GROSS. read more

I found a giant chunk of glass in my salad at this location! true story! We called down to let them know so they could fix the problem, all we got was "sorry my manager isn't here" grrrr! read more

If I could give them 0 stars I would. Drive thru 15 min for 3 crispy sandwiches 2 cars in front of me. I finally get my food and I feel like I'm shewing on gum. There's a hair in my flip in sandwich read more

I never encountered a very long wait time with this Wendy's. I some how get free frosty's every now and then so it's a win win situation for me. read more

Every time I've gone here, it's taken forever (even the drive through)! Not to mention that they've screwed up my order way more than what is passable. I've stopped going here entirely. read more

They're only good with their drive thru. Very fast and accurate. Don't go inside. The kids at the register (and they are kids) Don't listen very well and they obviously don't care about their jobs. It's an outdated dining area and you can't even fill your own drinks. You ask for a refill after standing in line again and they apparently have to give you a new cup because of health codes! It's just stupid. The food is fine if not on the overly greasy side. Take my advice. If you have to eat here, go through the drive thru. read more

This place is garbage, the buns were so hard the meat and fries cold. And of course half my order was missing, good thing I checked before I drove off. I wish they would just close this place down. Give us a restaurant worth spending money on. read more

My burger was still pink inside! I went through the drive-thru on 5/12/16 and ordered a triple burger and a single burger. The single burger patty was gooey, oozing, and still pink inside. The sandwich was slapped together with the lettuce hanging off one side, the cheese and top bun hanging off the other. The top bun was smashed flat. I was not given a receipt (or straws or spoons, for that matter), so there is nothing I can do. I called the store, but they don't answer and their phone just rings and rings. Wendy's corporate website has no option for customers to submit email/written requests. The Magna store regularly gets my order wrong, but this raw burger was the final straw. I am so put off Wendy's. read more

Wendy's - Pink and undercooked - Burgers Near Me - Magna, Utah

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This is crap food. The fries were old. The chicken meat was paper thin and dried out. It was disgusting and makes you angry that they take your money and serve you this crap. I will never go there again. read more

My family used to go to the Wendy's at 35th South and 8000 West, Magna, Utah several times a month, but not any more. Our orders are messed up each time we buy food here. On one visit, we were missing a cheeseburger and when my wife went back in to tell the person behind the counter she threw the sandwich at her. The clerk did not even say she was sorry about the wrong order. Don't eat here, because this Wendy's location does not care about the customer!! read more

I quit going to this location several years ago. Then last year my spouse talked me into going again. Thinking, well they have more than likely turned the crew and management over several times since, why not? I was so impressed with the young man behind the counter and how clean the store actually was that we have frequented it for about the last nine or ten months. Today I literally sat in drive thru for 22minutes and 23seconds. I had turned my engine off and finally had to ask if someone was going to take my order. No apologies, just took my order and when I came around the corner not a car one in the drive thru lane. I get to the window, still no apology for the wait my food was handed to me by the manager, still no apology. I drive less then 2 miles home to find my fries half frozen, my buns hard and my hamburger cold I didn't even try the chicken nuggets. Very disappointed. There are now 11 other restaurants within a mile as Magna is growing leaps and bounds. After 32 years in the food service business I'm telling you Wendy's, get your poop together or you will lose business. I don't use your 1-800 number because it seems no one calls you back read more

a month ago I waited 45 min in the drive through! Cars would line up and drive off because of the wait. I decided to wait and see exactly what was going on! when I pulled up to get my order, I could only see 1 person working and the other two were talking while one fat girl was eating a large frosty. All but one person needed to be fired!! What a joke! Tonight I pulled in at 12:35 am and almost all there lights were off and I could see someone mopping in limited lighting. I went to order and a girl said that there computers were down and it would take 15 min to re boot.( I asked her what time do you close? She replied; at 1 am. ) I drove up to the window slowly and looked at there registers and they were not down!!! They lied to us, so they could go home early!!! Is that why you turned all the lights off except for a couple? This Wendys is a complete joke and disgrace to the company it was founded for!! This is a reflection of their management at this location!! Notice the numerous 1 star reviews, which if they had a neg numbering system it would below the positive level!! Neve going back to this location!!!! read more