Just the overall worst Wendy's location. They will def forget an item, give you your food upside down, not count the items you buy and give you less than you bought, charge you wrong. All the things. They did me dirty like 4 times and I still went back since it's so close to my house but now my New Year's resolution is to avoid this place by all cost. Also customer service (management) is non existent. I hate this Wendy's. read more

Amazing food here every time I come here the food tastes awesome this place has the best fries and burgers

Came here on a drive and thought, "hm, it says 2 stars but it can't possible be that bad". They gave us the completely wrong order, had to come back, and I write this as I've been waiting for 10 mins outside the restaurant for our correct order. Do not come here. I implore you. Godspeed gents read more

1. Expensive $7 for a hamburger 2. Very slow service 3. Resulted in massive diarrhea read more

The fries are the only thing they get right. My chicken wrap had hard pieces and it's mainly just a wrap with a few pieces of chicken and lettuce. Which was browning. Service here is normal just ok depending on the leader on duty I've noticed. One guy just lets the staff talk loud and does not pay attention to the front end. Clean place to eat. read more

Was clean, very busy store drive through was busy, took time to place order however young man working was in perpetual motion and the excess time was due to coverage and not due to his skills read more

Their burgers are good, not great. The crispy chicken sandwich was a thin, skimpy piece of breast meat, not anywhere near as good as Chick-fil-a. They made a big deal out of changing their recipe for French fries, but they were so much better before, when they actually tasted like sliced pieces of fresh potatoes. Now, you can't tell them apart from most other chains, which means a greasy, overcooked fry. What a shame! last, but not least, for over $19 I got two small combo meals! I guess this is due to the minimum wage going up, and supplies being scarce, but I can get much better value at a handful of nearby restaurants, and I won't be returning. read more

What can I say? Based on a single visit, I think this branch of Wendy's is just fine. I was craving a burger and I spotted this place on the way from our hotel to a Ocean State Job Lot store. I was a bit surprised there was absolutely no posters or signs proclaiming specials going on like there always is back home in Florida. Business must be good enough for them not to need to run them. But I had a double Dave burger and chatted with the nice young man at the counter while they cooked it up fresh. It was tasty and hit the hollow spot that had craved it. read more

Worst Wendy's ever!!!!!!! I ordered from Uber Eats a sausage croissant with Swiss and American cheeses and got only American then I ordered a sausage biscuit with cheese and it only had cheese!!! It had no sausage at all!!!!! They mess up every order in person and through Uber they need new management or employees!!! read more

Wendy's - It was supposed to be a sausage biscuit with cheese smh - Burgers Near Me - Milford, Connecticut

I went here today and not only was the service and food great but I was VERY impressed that the Servsafe certificates were displayed on the wall in the service area!! Very rare these days. NICE!! Great management!!! read more

Something is always missing from my order but they don't forget to charge me for it. Can the people who work here read? I'm starting to wonder Because-it's not rocket science. read more

The fries and burger were lukewarm but the nuggets were fine. The cashier and helper were pretty nice. Thanks. It's clean in here too. Peaceful Christmas music. Happy holidays. read more

Very disappointed. Fries were cold and soggy, my sandwich didn't seem fresh or hot and my drink had no ice, as it had been sitting for awhile. read more

So Today I had the new fishthing . Great ! really hit the spot.. Some people might cringe but I am a Wendys Loyalist. , plus I like most things from the Ocean so it's a good combo for me . Now my brother he no like de fish. So I sez to my brother. Brother de Ocean iza Strong, Dings from de Ocean , deyah Strong , So man he eat dez dings, an now heya Strong . Ocean she make dePeoples Strong. read more

I'm sick of Wendy's 4getting somthing!! Now his friggin chilli. I'm never going there again!!

Trash! My advice, don't go, unless you want to pay for a chicken patty on soggy bread with old fries. Ordered a four for four with chicken blt. Should have heeded the advice the others who've been here. Will never return. read more

Wendy's - a fried chicken sandwich and a biscuit - Burgers Near Me - Milford, Connecticut

While the food is fine at this restaurant, the service is often atrocious. If you order anything "special" (like no tomato) at the drive thru, you are guaranteed to get it wrong. If you have an issue, it is likely the manager is busy. And several times I have stood in line at this restaurant for 20 minutes and not seen the line move at all, because they are unwilling to either open a second register or deal with a problematic customer. If you want drive-thru and order straight off the menu, it is an adequate place to pick up food. Otherwise, choose one of the other restaurants deeper into Shelton or up in Derby/Ansonia. read more

I had "right price right size menu" crispy chicken, Cheese and Brocolli baked potato, And a medium size root beer. Even though there was a line, it was quick, food was good, I recommend trying it. The melted cheese sauce on my baked potato & broccoli was awesome! The reason I tried it was I noticed the previous comments were old, so I wanted to update everyone. Give this place a try! read more

Fresh food and great customer service! Ryan was quick with my order and was incredibly nice! Who said customer service is dead? I will be coming back again! Honestly best Wendy's I've gone to, give that kid a raise!! read more

Every time I come to get my daily late biggie bag IM ALWAYS disappointed with the fries what blind four eyed freak is you got on the to deep fryer bc they always salt less read more

This is probably one of my least favorite restaurants. The food is always cold or not cooked. The service is terrible, I ordered a plain cheeseburger and but they gave me lettuce, tomato and ketchup on it. Also once I ordered a burger and when I opened it up the cheese was molded. read more

We have had numerous problems with this particular Wendy's location. The staff does not pay attention and regularly makes more than one mistake on the order. They have no problem charging you for upgrades or extras on your sandwich, problem is you don't get what you pay for. Staff seems very rude. Have complained numerous times to the management and to the corporate offices with not even so much as a call back. Very disappointing considering that overall I am a fan of Wendy's food but the service at this location is absolutely horrible. read more

The food is pretty consistent, if they get your order correct. Staff are always friendly though, which is cool.

Drive up is horrible they always get my orders wrong then I have to go inside. Fries are always soggy and the chili has more water in it then chili. read more

The frosty machine always works. Their nuggets are on point. The four for four is my fave fave fave. Go Wendy's!

Well, we always believe in giving places a second chance. There were already two customers in front of us with complaints so we weren't taking any chances and got while the gettin was good! Went to Mickey dees read more

I have been to this Wendy's several times and even if the burger or chicken sandwich is not bad that's why I gave at least 2 stars the french fries are absolutely horrible. They are limp and soggy. I don't know what is up with this specific location and why they can't make them crisp like McDonald's or Burger King. Yeah I know fast food is not good for me but to get a quick bite fast not much else I can do. read more

So today I went in for a quick bit to eat while out Christmas shopping , the young lady named Emily welcomed me with a smile and had a great personality she was very kind and got my order correct , but there was a young man there who was just so rude and being very loud telling someone to mind there efxxxx business then walked out calling the young lady a bxxxx the service was good and the food was good but some of the falculty needs to learn some manners ! read more

I like Wendy's salads, especially the strawberry fields salad. I usually go to the drive-up window. The service is very quick and efficient. The cashier that stands out is Anthony! He is always polite with a nice smile! I hope they are paid well, as they should be. read more

Veggie Burger ripoff. I went to this Wendy's Sept 2 for a veggie burger. I had been there before and thought the veggie burger was great. A nice thick patty, a fresh slice of onion, pickles, tomatoes and lettuce. What I received shocked me. When I took the wrapper off, I discovered a bun with some sauce and a pickle and a tomato and lettuce. No patty. When I went to complain to the server, Jennifer, who was the shift supervisor, she told me that a veggie burger is a hamburger minus the meat. That's exactly what I got for $3.95. I explained to her that I had had the veggie burger several times before there, and it always had a veggie patty. She gave me a replacement veggie burger which was identical to the first one. A hamburger minus the meat patty. I really got ripped off for a bun and lettuce and tomato. read more

The food is consistently good and is a nice fast food treat. I'm surprised by the low reviews since I've had only positive interactions with the staff. In fact, during my last visit, one of the staff gave my daughter a toy from their kid's meals even though we didn't buy one this visit. read more

absolutely hands down slowest service of any Wendy's....walked out last night yet again because the wait was so long and all the people coming in from drive through complaining..... read more