This is a little tricky -- the place definitely doesn't have that fresh/clean look inside. It seems…read morea bit run down and maybe even dingy. But maybe think of it as a cast iron pan? Because my family loves the food from here. The burgers are everything you'd want in a smash burger -- flavorful, cooked to perfection, a good portion, and lots of tasty toppings. The fries are also seasoned well -- my kids usually don't like french fries, but they devour the ones from here. The staff is terrific, and the music inside is great, too. So, if don't let the first visual impression of the interior get to you, you'll be in for a great meal.

Not sure what happened, but it's been closed for a couple of months, there are cones across the…read moreentrance. Personally I think it's a bad location even for a fast food restaurant, as other establishments before them at the same location closed after a year or so too.

Great place! Are there and it was very delicious. I got a Cheesesteak and it was very good…read more Probably the best cheesesteak I've ever had. The fresh cut fries were good too. The servers were friendly and the inside of the place was clean and enjoying.

I thought is was your average stop in and eat sorta place. They have outdoor seating as well as a…read morebig dining room. Menu prices are average. Food was good and the waitress was great.

The review I posted on the 23rd disappeared, so this is a rewrite of that review…read more My granddaughter got the regular beef burger (can't remember the name of that one) and I got the Wagyu burger as usual. If it isn't broke, don't fix it. The food, of course, was good, served hot and as ordered. No complaints. Our server, Amy was outstanding. She was very knowledgeable and patient (we asked a lot of questions). She was also very friendly, genuinely friendly, not forced friendly because she had to be. You can always tell. It felt like being at an old friend's house for dinner. Great service truly (imo) enhances the meal. I'd definitely want Amy for our server the next time we visit!

Great branding concept, menu full of fun flavor combinations, and very active social media…read morepresence. Burgatory is exactly what modern restaurants should be. They aim to make a memorable experience with clever marketing, current food trends, and very customizable items. This location is even cooler as it pays homage to the once Blue Spruce Motel that was demolished for the current shopping mall. The wall has a cool graphic with the callout and the fits perfectly into the decor. Only downfall is the online ordering pickup. I get it... every restaurant wants to find a way to minimally impact their employees with fulfilling orders for takeout. But sending customers to the bar and forcing them to flag down the bartender... it's just not right. Designate a counter spot, add signage, or bring the bags to the front desk... For a company up on everything, this location should reconsider how they serve takeout orders. Still the food was phenomenal... We split a Sonoma Chopped Chicken Salad. Burgatory salads are HUGE! And the ingredients are always super fresh... I mean look at how perfect the avocado is! We tried the wings and... wow! The skin was so perfectly crisp and the seasoning was just spot on with spice and flavor. We tried the onion rings... and well... you can't win them all. The batter was soggy and way too thick. Not sure even the perfect cook could've crisped and fully cooked the batter. We won't be doing these again.

Big Rig's BBQ is a local restaurant that serves smoked meats (e.g., brisket, pork belly, turkey,…read morekielbasa, pulled pork, and baby-back ribs), sandwiches (e.g., brisket grilled cheese, crispy hot chicken, and triple pig), sides (e.g., baked beans, coleslaw, Brussels sprouts, and potatoes), a kids' menu, a couple desserts, beverages, etcetera. The meats are smoked daily with a blend of hickory, cherry, and apple woods. Dining in, carry-out, delivery, and catering are available. So far, my husband and I have eaten three lunches from Big Rigs BBQ--two for dining in and one as a $250 takeout for family. We have tried most of the menu items and really enjoyed all of them. I have not yet tried every BBQ restaurant in the Pittsburgh region, but so far, Big Rig's BBQ is our favorite. For meats, we ate the brisket (5 stars, very tender and flavorful), baby-back ribs (5 stars, fall-off-the-bone and tasty), pulled-pork shoulder (4.5 stars, nicely smoked and goes well with the many sauces), original kielbasa (4.5 stars), cheddar-jalapeno kielbasa (4.5 stars), pineapple kielbasa (5 stars, an explosion of unique, delicious flavors), pork-belly burnt ends (4.5 stars, tender with a very flavorful sauce), turkey (4.5 stars, juicy and flavorful), and smoked turkey-club sandwich (5 stars, my husband loves its cheddar, bacon, lettuce, and dijonaise). For sides, we ate the mac and cheese (4 stars, American, cheddar, and pepper jack), potato salad (4.5 stars, with bacon, scallions, cheddar cheese, bell peppers, and mustard), cornbread (5 stars, with cheddar cheese and BBQ honey butter), BBQ baked beans (5 stars, very flavorful ingredients), and brussels sprouts (5 stars, tasty sauce). This BBQ restaurant also serves some salads. I ate a BBQ salad (5 stars) with my choice of protein, Nashville Chicken Breast. This salad might be the most loaded-up that I have ever eaten. Fresh lettuce and tomatoes as well as generous amounts of chicken, bacon, cornbread croutons that look ~2" in diameter, cheese, onions, and cranberries.

While visiting family in Pittsburgh, I ordered a large order of BBQ items. It was delivered in a…read moretimely manner. All of the meats and sides, including sauces were delicious. It was a lot of food and we got a few meals from this one order, ********************************************** The Even Bigger- Big Rig's Family Platter (Feeds 4-6 on average) $141 Includes a 1/2 lb of all of the Smoked Meats,1 full Rack of Baby Back Ribs & Your choice of any Three 16oz Sides, Includes 3 Pieces of Cornbread No Substitutions Sauces Included

Ordered two burgers today and milkshakes. The Big Jor, as well as a create your own burger. Both…read moreburgers were perfectly cooked and tender, great fresh toppings. The cookies and cream shake was also excellent and loaded with oreos. Super quick and prompt service as well, matching the estimated time for pick up. Happy to have a place like this so close here in Penn Hills.

Amazing food delivered by Sammy. wonderful bartender. Erica was very attentive and very nice.read more

First time here with a friend...smelt very smoky when we walked in but after awhile I didn't…read morenotice..service was great...white pizza with ricotta and anchovies... yummy...a good "guys" hangout...

Had a craving for a peanut butter milkshake so ordered online and stopped in after running some…read moreerrands. My shake was ready shortly after I arrived and it hit the spot! I appreciate how flavorful the milkshakes are. Service was great and store was good and clean.

I kind of hate that I love it here. I know there are much better non burger chains. I know they…read moreare kind of overpriced. But I absolutely LOVE their fries and their burgers are always delicious. I enjoy that you can customize your burger with whatever toppings you want without any additional charge. And that the fries are always freshly fried and packed with salt and flavor. They also offer a wide variety of milkshake flavors and you can mix and match if you choose to do so. It is always clean and bright in there. I've been there multiple different times of day and they always seem to be working on cleaning some portion of the restaurant. Even when their are long lines, the staff seem ready to take on the challenge. The one down side is that they are on the expensive side. For a fast food type environment, $20+ is a lot for one meal (if you get fries, a drink and a burger) but it really is worth the splurge from time to time.

The food was really quite yummy. I was impressed by the number of different types of grains that…read morewere in my fiesta grain and green bowl. Three stars only because they forgot to give us our fries, until we went back to ask for it. They also missed adding avocado on my bowl. For something seemingly simple to assemble, it took a while for our food to be ready. When we came, there were only a handful of customers. I did like that they have outdoor seating option. Ordering on the kiosk was straightforward. Although I wish I had ordered in person, and maybe that way they wouldn't miss so many things on the order.

I think it is because I'm a sucker for "bowl" meals, including salads, but I absolutely love Hello…read moreBistro. The one thing I wish is that they had a salad size between the kids portion and the regular. Because the kids isn't quite enough and the adult always seems to be too much. I love that you can add basically unlimited toppings when you create your own salad. The only limitations are proteins and cheese. I've made some strange combinations, but they ended up being delicious. I also love that they mix the salad together for you (if you want that) so your dressing is nice and spread out throughout the entire salad. Their burgers are also delicious. They have some that are ready-made creations or you can build your own as well. the one downside is that it seems whenever you order a burger or fries it takes forever. Even when I've ordered online in advance the items from the back seem to take quite a bit of time. They are worth the wait, though!