Honestly, sometimes it can be a little slow but i've worked in fast food so i know sometimes there's like no people to help. i understand that, i keep coming tho cause the other location on indian trail doesn't hit the same lol. my fries are always hot, and if not they got no problem bringing u a new one. you do have to pay for extra sauce now... but at least they don't charge everything like mcdonald's . i don't gotta pay extra for anything on my burger . read more

Took WAY too long in the drive through, but it was 12:00 pm & folks are hungry!!! Line was around the building for drive-through. Took 10 mins start-to-finish. For those who have only 30 mins, don't come to this Wendy's. Glad they are busy... that is a good thing!!!! I got a SW Salad. Was good. Nothing to write home about. Was fresh; grilled chicken was moist & good flavor. Tomatoes, cheese, LOTS of guacamole... maybe a little too much, if that's a thing?! I will be back! For $7 it was worth it!! Happy Wednesday, Yelpers!! read more

Wendy's - Menu board, drive thru - Burgers Near Me - Norcross, Georgia

I would give them 0 stars if it would let me . They gave us a burger with hair on it ! The fries was super stale and the chicken nuggets was still frozen !!!!!! read more

I just had a biggie bag and the fries were bad like not salty or greasy they were Rotten!!!!

I could go into a long diatribe and write paragraph after paragraph about the ways our family was mistreated by the employees of this location, particularly Marquetta, the "district manager", Judith Hernandez, who actually works for the franchise owner, Hoover Foods, NOT Wendy's, and Wendy's corporate, who brushed us off like crumbs on a table. However, I'm not going to waste my time. We live in a "video or it didn't happen" society now. My husband was too busy trying to get our adult, autistic son out of the situation, it never occurred to him to record Marquetta telling them to "just taste their fucking drinks and fucking drink them" when he asked which one was Coke and which was Coke Zero. He didn't think to get Marquetta on video making two new drinks and saying, "Here's your fucking Coke, and here's your fucking Coke Zero. Happy?", while slamming them down. He did get the employee that was with her on video saying, "Marquetta didn't cuss you out because of a personal thing. She was in a bad mood." District Manager Judith Hernandez of Hoover Foods (not Wendy's, remember that) promised me a "full investigation into the matter" and offered me a $25 gift card. I turned it down. Weeks later, we spoke to Wendy's corporate. They told us Judith Hernandez's notes on the investigation contained one sentence: Customer refused gift card. read more

The Windy's is at 6130 Jimmy Carter Boulevard is the best I've experienced so far. And I've been going to Wendy's for many years. Who I believe is the manager was very friendly and service oriented. He made sure that everyone in the restaurant was taken care of quickly and with great attention to details. He even invited me to change the channel on the tv. I returned a week later, and jokingly asked that the burger look like the ad. To my surprise, not only did it look like the ad, but was delicious. It has become my go-to Wendy's! read more

Worst location of Wendy's in town. Service is very slow. Only two employees are working wow!!! Manager doesn't even smile nor says thank you. Leave your attitude at home if you can't quit the job and go home. Never ever again eating at this Wendy's. This is why chick fil a is taking over all the fast food chains. Nuggets were cold, fries tastes very bad deep fried in old oil. Dave single was in the trash can. read more

Wendy's - Really ??? Please fire the manager - Burgers Near Me - Norcross, Georgia

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I feel so disrespected! Never going to that Wendy's ever in my life. I feel so disrespected! I pulled up and I tell the girl in drive thru my order and she gave me and stank attitude bc I couldn't hear well. And I asked her respectfully to not talk to me like that just bc I didn't understood her. And she was like "matter of fact I'm not taking your order". When she told me that I just drove off feeling upset. They shouldn't have ppl like her working. I would like an apology and would like the Manger to contact me. Ppl like that need to get fire on the spot so disrespectful. That's affecting the restaurant, if she ever tells another client that. read more

Since I got beef instead of chicken at another Wendy's location https://www.yelp.com/biz/wendys-marietta-16 I decided to go to this one. I don't know how true it is but I've heard that Wendy's is the first fast food chain to start the spicy chicken sandwich. They were also promoting their spicy chicken nuggets since it's limited. I got a 4 piece spicy chicken nugget too along with the bacon jalapeno sandwich. Disappointed that the nuggets were barely lukewarm so it didn't taste good, no spicy taste to me. The sandwich is not bad but not the best. There is so much sauce that it disguises the actual taste of the chicken. No more Wendy's. I need to stop being a foodie and following the trend. 227/2019 read more

I seen blood in my soda the worker did not let me get another one I would not come here again don't come at all

Diarrhea all day . The hamburger meat was cold. I didn't think anything of it because I was so hungry. Now for that I'm dying with diarrhea stomach pain . This place is the worse. Today is Black Friday. Fk this place. I hate Wendy's. The food service here sucks. This place is going to kill you. I'm in so much pain read more

I have to say... I am pretty impressed with the customer service at this Wendy's. I am a frequent customer there because my job is not far from there and it is always freezing cold in the lobby. I'm always greeted with a smiling, friendly face so that's a good thing. But today I couldn't believe what happened, so I had to leave a review of my experience. Today there was a thunderstorm and since I'm not driving, my parents picked me up from work and I suggested we stop at Wendy's for a quick bite. We went through the drive-thru and I only asked for a 6-piece order of chicken nuggets while my dad ordered a meal. We got the food and my nuggets weren't in the bag. I was a little frustrated because of the weather. You have to understand there was a lot of thunder, lightening and rain, but I was NOT LEAVING WITHOUT MY NUGGETS! When I explained what happened, the lady behind the counter (who I assumed was a manager) instructed another lady to give me a 10-piece, when I only asked for 6!! The other lady told me it would be a couple minutes for fresh nuggets. I told her I had to run back out to the car and I would be back. I sat back in the back seat of my parents car to wait and before I knew it, she came out IN THE RAIN to look for me and DELIVERED my nuggets!!! THAT WAS SO AWESOME!!! She also fit as many nuggets as she could in there!! We thanked her, but I am still speechless! Thank you! read more

I can't really offer an opinion on the food here - because you can't actually get food here. My office is about a quarter of a mile from this Wendy's, and it would be very convenient to get breakfast or lunch here. But, I've never successfully been able to place an order. The drive through is always ALWAYS backed up, and it NEVER moves. This has got to be the slowest Wendy's in the entire franchise. I tried again this morning, and I sat behind a line of cars for 15 minutes without moving before I just decided to drive off. I went up the street to Dunkin Donuts. I didn't want Dunkin Donuts, but I ended up with Dunkin Donuts because they seem to be the only place around here that can get their head out of their ass and provide some customer service. Come on, Wendy's - you can do better. Fix this garbage location. read more

Dear Yelp: please give us the option of zero stars. Hard to mess up fast food. Where this Wendy's really fails hard is in customer service. Rude and short-tempered person at the drive through wouldn't listen to my order, kept interrupting. When I get to the window, they couldn't shove it in my face fast enough. Never stopping at this location again. I hope management reads this review and teaches you rude people a hard lesson. read more

Slowwwwwwest Wendy's ever 1 hour to get my food is ridiculous and the workers !! Don't get me started lol the really be hiring anyone this days sad people working will never do a good job read more

I'm here again 3 months later to give this location & breakfast a try lemonade wasn't lemonade taste like I would get sick if I took another sip they were out of gravy & the chicken in the sandwich was undercooked read more

20 minutes waiting for a Jr bacon cheeseburger, small chili w/cheese. And they got the order wrong! They gave me a regular cheeseburger. The chili was disgusting, consistency of soup and way too much cheese. I brought it to the attention of the guy behind the counter taking orders, immediately brought out the attitude... Very unorganized! Avoid this place read more

Wendy's - Such great organization skills. - Burgers Near Me - Norcross, Georgia

Went inside at 9:52 pm on 11/16/18 and ordered a large choc frosty after sitting in drive through for 4min without moving. Young guy took my debt card and went around the corner for approx 2 min. Came back with card and receipt and then went and fixed my frosty. I called the place and spoke with the manager Maria. I asked why the guy wouldn't ring me up at the register right in front of me and she had no idea. I voiced my concern about my card info and she said" You dont have to worry because our system doesn't keep the info" I told her maybe not but someones cell can take a picture of the card and then use it online. At that point she hung up on me. I called wendys and filed a report. Idiots. When I left the van that was in front of me at the drive through was still waiting. read more

they messed up my order and gave me 5 combos instead or 3 it was literally 70 dollars didn't refund me.

The girl that took the order had an attitude and this is the food they gave me is attached. Great Food and Customer Service! read more

Wendy's - Chicken nuggets - Burgers Near Me - Norcross, Georgia

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This was strike 2 there will not be a 3. The worst service and food I've had at a Wendys in awhile. The new limeade has a soapy taste the fish sandwich was forgotten about because it was hot and hard. The cashier gave me the I'm about to get off attitude so my concerns were not hers. Never again read more

We just came through drive through and the workers were rude we kept trying to order and we'd start then she'd just go silent. And then we're like hello? And she says hello we try to complete our order and silence again. Then she proceeds to tell us they close in 9 minutes. Why she felt the need to say that idk. read more

People say that the service is slow which is true but don't they say it's worth the wait. The front cash register people are really nice and truly caring. The one thing is that they keep adding new people. read more

Wendy's - These ghost fries are the bomb - Burgers Near Me - Norcross, Georgia

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This is probably the worst Wendy's in Atlanta. The service is slow and they get your order wrong about 90% of the time. I have a short time for lunch and it's like 5 minutes from my job. I always end up spending the entire lunch break in line and end up with the wrong order. My co-workers all have had similar experiences. We actually talked about how bad the Wendy's is on Jimmy Carter. Today I didn't even get a receipt to complain about the horrible experience. They're in great need of new management. read more

BEWARE!!! The gnats here are some real gangbangers, so don't come here with the set tripping or you might get smoked fool. If you swing at them, they swing back. One slapped me with his knuckles. The only place I didn't see gnats was the restroom. Crazy. And despite the promo for Dave's Orange Cream Soda, they had two drink options. Water and cherry water. The workers were good, but overall terrible restaurant. A secret shopper/health inspector's wet dream. I won't be back. read more

If you have several hours then you will be at home. More then thirty minuets to take order then tou will wait another fifteen to receive order. Order does not come as order. Coke machine is iut of a number of drinks. I find it quicker and easier to else where read more

i haven't been here in a while but i see theres a new staff but nothing has changed this young female and her crew 10/23/2022 around 5:30 pm keeps handing out the wrong portion or wrong food because i was forced to pull back around because she had so much confidence on giving me what i ordered but the order was incomplete in drive thru and when i pull around to the window there was already a car ahead of me so i had to step out my vehicle because the lobby was closed and i knocked and made eye contact with a black female with dreads and blond hair she completely ignored me and the car that was at the drive through gave them back there order because it was also incorrect and there was a tall man asked me what i was missing i told him still gave me my order incorrectly i was forced to grab there attention again and repeated myself again and i grabbed my order that took them 4 times to correct and the worker called me rude and i told her to pay attention to what she doing because all of the workers were talking smiling laughing and just giving out order i am going to file a complaint with corporate because i see that there just hiring immature young adults read more

The restaurant was clean and the service was great. April, who greeted me at the counter, was extremely friendly. She was very welcoming.

Up until today, I would have given them 4 and maybe even 5 stars. However, after ordering and paying for a double (no cheese) large meal to go and returning to my office only to discover I was given a SINGLE BACON CHEESEBURGER (yes, WITH CHEESE!) I would give them a NEGATIVE 5 star rating if I could! I have filed a complaint with their corporate website however this experience has caused me to decide to NEVER return to ANY Wendy's! read more

Real bad service unprofessional management. Rude customer service told me I can't order anymore food after they messed up my order.

This location is remodeled and has a new Wendy's restaurant model. I had to take a U turn on a very busy jimmy carter road..and then got in the restaurant and had to wait inline and for food while everybody in their looked delusional. But the food was hot and I had to bite in to my burger while blowing on it cause it was right off the grill. Amazing staff..keep it up! read more

The bathroom smells like weed and for some reason the cashier couldn't get my order right after correcting him 4 times dont go their even if you're starving half to death read more

When we first walked in, the smell hit us. I'm not sure how to describe it. Dirty mop water maybe. They seemed understaffed so we had to wait to order. The cashier was coughing into her hands and arm and then gathering the food. I got chicken nuggets and they were out of sweet and sour dipping sauce. They have the cool new drink dispenser, however it was out of flavored water and powerade. My husband and I both got chili as our side but it was warm at best and mine wasn't filled up all the way. Not impressed! read more

I just went to the Wendy's on Jimmy cater and ordered 2 biggie bags . The hamburger was old and dry fries were soggy old the chicken nuggets we're cold . I called to let them know and the manager hung up on me . I will never go back to that location . Very unprofessional and rude read more

It smelled like pee in the Soda area also I ordered a spicy chicken w cheese had to get down of my car n ask them for cheese n from what I know the spicy chicken need. To have the pepper jack cheese they put cheddar I was like wathever i don't like it n my hamburger seemed so small like a kids my kids kid meal I've ordered n for 15 bucks I don't think I'll be coming here no more read more

The worst staff, they are so rude and ghetto. Stale food. No wonder Wendy's is failing despite their remodeling and marketing changes. They gave me a spicy chicken sandwich with a tomato the size of a nickel. When giving them a polite recommendation on selling a sandwich that has a tomato either the size or number that a sandwich is expected to have, the manager tells me her district manager has trained her and all employees that they can only put one, regardless of size. No wonder they are probably going to run out of business. The worst staff and food of any fast food chain. read more

Took over 20 minutes in the drive-thru for a #1 meal and a Caesar salad. The salad had no croutons and NO DRESSING!!!! Who wants a dry Caesar salad- which was just plain lettuce with a dry chicken patty thrown on top and 5 cherry tomatoes. YUCK. There were about a dozen employees there goofing off and the 2 women at the pick up window were completely lost. The cars in front of me had bags going in and out- mine should have gone back but after 23 minutes I was going to be late back to work. Avoid this place. It is not FAST food. read more

The food is good. However, VERY slow service. Do not go here if you have a short lunch break, you will be late! Also, the drink machine inside is often out of a lot. read more

This was the slowest drive through I think I have been in in a very long time. It took almost 15 minutes to get my order and they're only two cars ahead of me when I'm leaving. Do not go here if you're in a hurry fast food read more

6130 jimmy carter blvd norcross ga 30092.........I went to this Wendy's on 10-4-14 and ordered a number 6 spicy chicken combo. I began having light stomach pains that evening. On Sunday the pains were painful I had bad and painful gas and diarrhea. I wasn't able to eat anything else this was the last thing I ate. Monday morning I went to the Doctor because the pains was unbearable at this point. They gave me IV fluids and pain meds. The next BM was bloody they did lab test on me and prescribed me some antibiotics. I missed a week of work. Today 10-14-14 my lab results came back positve for E. Coli 0157. This bacteria E.Coli is from poop. So I don't know if a worker pooed and didn't was their hands or if the produce was sent to them with this bacteria already on it. This was the worst experience of my life. Don't eat fast food period. read more