Sat at the outside drive-thru lane at Zaxby's while THREE cars went through the inside lane before…read moreI ever moved. Apparently owning a diesel truck now means you get treated differently. My truck wasn't loud, I wasn't blocking anything, and there was no reason to ignore customers in one lane while pushing everyone else through. Pretty disappointing customer service. Diesel discrimination must be the new thing now.

Staff is always kind and friendly. Food is always hot, never wrong. I've been here several times…read moreand will be back several more times.

Fried chicken makes me really happy!…read more Since I have found statin drugs that work tremendously well for me, I can get all of the happy chicken that I want!! Yay! Modern medicine! New year, new deductible! Let's do this! I'm not sure when this place came about, but my coworkers in Jackson, MS swear that this was the original chicken tender, crinkle fry, soggy toast concept before any of the others. It seems unlikely. They are often full of poo. I place my order in the app, then roll up to the speaker, let them know I am there, and it's in my hand with no further ado. It's always been a smooth process and my food is generally handed to me within 30 seconds of stopping at the window. In most cases, you can expect old food in a process such as this. This is where this place excels among the other fried chicken pushers. It's always hot and fresh. That is what makes it so great to me. If I want fried chicken (which is kinda all of the time), then I really would prefer it to be hot and fresh. Call me old fashioned if you want, and don't get me wrong, I'll eat old cold chicken faster than you can say KFC. Nailed it, home run, you go, Guthrie, you old chicken peddling snake.... It's a fast food place. Don't take your date here unless he/she is really ugly and/or eats a lot. That would maybe be a good reason to bring your significant other here I suppose. I just eat in the car.... away from all you strange people. '25 1/111

The food at Guthrie's Olive Branch (8277 McGregor Crossing) is always clean and tastes great, which…read moreis why I've been a frequent customer. However, the customer service needs serious improvement. Recently, I went through the drive-thru and got home to find no ketchup or utensils in my bag. When I called to speak with the manager, I explained that this was the second time I've had issues. Instead of handling the situation professionally, the manager was combative, told me the GM instructed them not to give ketchup unless asked, and then hung up on me when I asked for their name. Good food doesn't make up for poor service. Hanging up on a customer and dismissing feedback is unacceptable. Guthrie's needs to train staff better because this experience makes me think twice about returning.

Service !!! After a long day we decided to get a treat . Ordered A Cook Out Style Hotdog. One…read moreregular and one without slaw and onions . Also onion rings with the sauce . The receipt did not reflect the items in the bag. No sauce and both dogs without slaw and mustard although it was clearly on the ticket . Got home and was very aggravated. Everything is so expensive now days and the servers at these establishments need to SLOW DOWN and make sure the order is right ! The store wasn't even busy . If CFA can master this , and they are very busy, other places can as well. I think it boils down to that the servers don't really care if it's right or not and I'm tired of spending money at places that don't take the time to make sure orders are correct !

Went thru the drive thru today and had questions about the menu. The first person that was helping…read moreme was ok, but I guess I was taking to long even though there were only a couple of cars in the lot and no one behind me. Another person got on the speaker and was rushing me and very rude. I left and won't be going back.

This is such a nice stop, right on the east side of Hacks Cross Road. It's especially easy to get…read morein and out if you're traveling northbound towards Tennessee. I've continued to receive friendly and reasonably efficient service here. I almost always eat inside their dining area, but their emphasis seems to be cranking out their drive-through orders, so that sometimes slows things down a bit. They keep their dining area and restrooms fairly spick-and-span, so I would imagine that the same goes for their kitchen. This therefore gives me confidence in what I eat here. I consider their chicken to be some of the tastiest around. So, I'll continue returning here.

Super clean and welcoming atmosphere! The service was top notch from start to finish. We ordered…read morethe chicken dinner with green beans, mashed potatoes and gravy, plus perfectly fried chicken and a fluffy biscuit. We also tried the sweet and spicy wings with fries, chicken tenders with fries, and finished it all off with rich, creamy chocolate shakes. Everything came out hot, fresh, and full of flavor -- we'll definitely be back!

I am starting to understand why everyone loves Chik Fil A. Service is fast, friendly, accurate, and…read moreconsistent. I was pleasantly surprised to find out that the line moves very fast. 20 car line at Chik Fil A is like a 3 car line at Taco Bell. They got our order right and asked us what type of sauce we wanted. I felt wanted at this place. The food tasted great. Pretty plain food but it was good and not that expensive. I got the Peach Milkshake and it tasted great. The spicy chicken deluxe is also a good choice. I like the mac and cheese more than the fries.

It's sad you can't even go to what use to be known as the top fast food place without checking your…read moreorder before driving off now. Upsized my meal to a large and didn't realize till I got home my fries were barely half full. What makes it so unacceptable is that isn't something like making a mistake on a condiment or getting a wrapped up sandwich mixed up with another. That's a intentionally done thing. You don't not see the fry carton is half empty when you fill it, you also don't not realize that when you put it in the sack. That's right in front of your face but continued to do anyway cuz you just don't care about quality service.

I was in a rush so came here for a quick bite. Ordered the spicy chicken sandwich with large fries…read moreand a coke. Took longer than expected to get my food but not too long. Sandwich was decent. Fries seemed a little cold. Drink was fine. Nothing bad or amazing about the food. Will return if I am in a rush again.

The drive through service was terrible. The receptionist girl acted like she had an attitude as she…read morewas taking our orders. Her aura was really off.

This KFC has never done me completely totally dirty…read more... They have however burned me before.... I just can't seem to quit the Colonel. I'm on a mission of bringing up star count! Tehehe! Let's do this! One of the best ways to circumvent bad service, food outages, and an overall plethora of problems is to download any fast food app that you plan on visiting. Load that junt on your phone, add your payment, and order through the app. Cut out so much bs and these folks love rewarding you in the app. Then you can just roll up to the speaker and say your name, no discussion, just pull up. I believe this has 100% up'ed all of my fast food experiences. Plus. Free. Stuff! If they are out of something, they seem to overly make up for it in other ways while knocking the original item off your check. Win win I have developed a theory that most feedback these stores receive nowadays is through their apps. Therefore, they don't want to piss you off in the app so you won't be a snitch. '24 - this doesn't count man... it's KFC

Would not recommend. Staff were very dismissive. One was on the phone, which was probably the…read morereason why she messed up our order. Two separate people took our order, but never actually rung it up so we were very confused. Ended up paying for more than what we wanted once it was finally rung up. Was never given a receipt (paper was out) or offered a refund for the order being rung up wrong, which I know is a quick fix. Do better guys. Horrible customer service.

LOVE LOVE LOVE Tropical Smoothie. Yall's chipotle chicken is amazing, and your mango magic is so…read moregooddddd. Always quick and easy to order my food and the cafe is relatively clean.

Tropical Smoothie in Olive Branch never disappoints. The Caribbean Jerk Wrap is perfectly seasoned…read moreand always fresh. Friendly service and quick turnaround make it my go-to lunch spot.