I wasn't asking for much -- I ordered a Baconator combo, paid about $12, and expected to get what I ordered. Instead, I got a Dave's Single. Not even close. It's frustrating because it's not about craving or being picky -- it's just about getting what you paid for. The fries were fine, the drink was fine, but the main item was completely wrong. It's honestly ridiculous how badly they messed it up. When you're spending that kind of money on fast food, the least they can do is hand you the right burger. Wendy's usually gets it right, but this time was a total fail. I shouldn't have to double-check every bag just to make sure I'm not walking out with someone else's meal. Do better. read more

terrible food and shakes. my fries were cold and my drink was fine. I found a piece of hair in my fries when the bag was closed until I got to the hotel. The server had a terrible attitude for making only a fry and a vanilla shake. I threw both the shake and fries away. it wasn't worth the money gas or time to remotely get close to that nasty wendies read more

This place has had a horrible reputation. I'm here to refute it. We had a great experience!! We ordered the chili, which is one of my favorite things on the menu. It was perfect. It was hot tasted good and was loaded with cheese and onions. It was exactly what we ordered. They included a ton of crackers and all the sauces napkins we could use. Perfection. The service was quick and complete. We had our food in moments and they were more than nice to us at the window!! The ambiance was my house, which was perfect. I am stoked to not have a complaint and to be able to write a good review. This was a great experience and I will be going back!! read more

Wendy's - a picture of a woman with red hair - Burgers Near Me - Oskaloosa, Iowa

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I honestly wish i could give this less stars. This location is awful. The service is slow and careless, and the food quality is terrible, the workers are always rude. The fries always taste old, and the kitchen clearly doesn't know how to cook the food properly. Wendy's is supposed to be fast food, not bad food. Avoid this location. Wendy's needs to fire their staff and restart. The only time i've had good food while going here is when the owners were here. read more

Just being in this building makes me feel like I'm losing a brain cell by the minute. We stood at the register for a good 10 minutes without being greeted by a single employee. When I asked if we would be ordering soon she told me to hang on and walked away. Eventually the worker came back and after 1 order she spent her time messing with a tray and utensils. This place as been on an aggressive decline for years and it shows that they'll hire anyone. Workers were incompetent and the food was average. The interactions were awkward and felt like we were an inconvenience. They let a dude ride through on his bike and allowed tweakers attempting to chew their cheeks off, harass customers. read more

This Wendy's location is the dirtiest fast food restaurant I've ever been to. Not only is the restaurant filthy, but im willing to bet the employees haven't bathed or washed their uniforms ever. I purchased a large vanilla coffee 2times, each time it had black chunks of something that went through the straw into my mouth. I don't think I even want to know what it was. I visit this area often, and I will never, not even in my most desperate moment go here again. I advise against it. I reported them for being disgusting and nothing ever came of it. ZERO STARS! Their nasty. terrible hygiene, stand outside smoking, Dirty hands, unwashed hair, no toothbrushing, black fingernails. This is METHED UP man. read more

Out of chocolate frosties, spoons,napkins, and straws. It took an hour and a half for 15 people just to order. It took twice as long to get our food. This Wendy's gets a 1 star. read more

Took 15 minutes to be helped, and probably would've taken longer had we not asked them. There were several times when an employee approached the register and flat-out ignored us. Food was good though. read more

Went inside around 7pm on Saturday, April 2. Waited in a line of about 6 people. Once they all placed their orders, we waited to be helped for 15 minutes. An employee came out from the kitchen and apologized for the wait. Another employee approached us at the same moment from behind the counter. This employee stated that Wendy's closed at 7pm and we should not have entered the store because they would not serve us. (Also, the new hours were not posted anywhere, and other people who were behind us were also kicked out.) Enter at your own risk, friends. read more

I typically stay away from reviews altogether, but I cannot turn a blind eye to this place. One word...Horrible. I love Wendy's burgers and fries, this place does it no justice. Actually it should be closed until new management can be found, gives the Wendy's chain a black eye. No one wanted to be there including the Manager. Manager was fighting with workers. No ice, napkins, ketchup or clean tables. We should have left when one patron said she'd been waiting 20min for her order but we took a chance. Bad bet, our order took 45min to complete. I will say we had a fairly large group of 11 but when the last order came out 1st and the 2nd order was out last because the order receipt was dropped on the greased floor I nearly lost my cool. Please do yourself a favor and skip this one until further notice. read more

I would say you have to have expectations in a reasonable way after all this is a fast food place. I was impressed that the staff were all following covid-19 procedures even inside when they were working around each other they were all masked up. I got a simple Dave's burger and fries the food was hot and what I expected from Wendy's. I started at the back of nine cars and they moved it along fairly quickly. it looks like a lot of people were working hard too try to do a good job. read more

The quality and quantity of food is not worth the price that you pay for it. I could go in caseys and get a full meal with bigger sandwiches better than this read more

Wendy's - Chicken breakfast biscuit almost snack size - Burgers Near Me - Oskaloosa, Iowa

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out of chocolate frosties napkins,forks,spoons,straws and I really wanted choclate frostie dont come here they are slow in bussines

Went through the drive thru at lunch Ordered a chili and fries Girl working was not paying attention and gave me wrong order, or I should say charged me for wrong order. I pointed it out she took my card back called her leader over, they did something at the register and she handed me the card back and said it was free since they messed it up. I looked at my account later and I still got charged 10 for fry and small chili. Very unorganized and not very professional. Not sure I'll go back read more

First off they was very very rude. Let's if it try. Umm they said ok go ahead and order. It was suppose to be Welcome to Wendy's my name is( name) may I take your order please. Nope nothing like that at all. Get to the window to pay the lady days how much again . Gave them the cash she doesnt say thank you or anything a dime stuck to her glove and she says hey here it stuck to me. Then we got stale fries verily warm the burgers were verily warm . Nope not going there again . We asked which glass of pop was which . All she says was I handed it to you according to the order . Wrong too. Ugh cant anyone get things right. Oh just because it was 7:30 pm and they close at 8 big deal doesn't give you the right to be snooty so keep your snooty business to yourself. read more

Waited in the drive through for 18 minutes after they had us pull up to the door so they could make fresh chicken for the chicken sandwich just for it to be cold when we got it. Everything was cold. read more

They screwed up the order. They charged me the wrong amount so I had to pay twice. The food was cold. The manager, Travis, got involved and was absolutely no help. Never going back. The owners should be ashamed of what they have let this place become. read more

Do they even have sizes for their meals? Anyways they completely lost the order in the 2 minutes it took us to get to the window and so we had to tell that and they forgot all side sauces and when we went back in to get them only then did they say they were out of ketchup. read more

Horrible establishment. Very rude people. Their policies change depending on who's working. I would not recommend this place to my worst enemy. I hope their owner completely restaffs. Their night time manager Travis is an awful manager. He got in an argument with me over asking for regional manager and corporate's number. And refused to actually give me his name when I asked. The only reason I found out his name was through a friend. They should really consider doing something about this staff before they lose way more business. It'd be a nice place to eat if the staff was better. read more

The person, who was acting as an assistant manager, with curly hair, was very rude to the employee who was struggling. This man used the inappropriate word of, "fuck". He used it in the the sentence of "where the fuck is *insert struggling employee's name" and proceeded to bang on a door. While this was going on, the people in the dinning area looked quite concerned as well as me trying to order. It took about 5 minutes to order, and even other employees were rude and disrespectful to this said struggling employee. read more

I had recently went to Wendy's and the woman at the counter dropped my fry on the counter and then put it BACK in my bag..... then my friend stood at the counter for 8 mins with the lady working standing right there and didn't say a thing. read more

I went to this Wendy's after they remodeled and what a world of change! It looks so great inside. I had a 2-minute wait if that from ordering my food and receiving my order. My order was fast, fresh and delicious. I hadn't been a Wendy's in a long time but this well worth it. Great job on the service and the updated store. read more

Every time I order food, it's always cold. They seriously need to learn how to serve food hot before they make people sick.

my husband and I drove today, Mothers Day, up to Wendys in Oskaloosa Iowa, we are from Ottumwa, we love Wendys chili, never again, the chill looked and tasted like it was watered down....it went in the garbage... read more

Drove thru with urging from my wife. Ordered two cheeseburgers, fries, and a salad. Five miles down the road.......no fries. Called the store to tell them and let them know I was disappointed in my home town establishment. The individual who answered the call exhibited no empathy. That is the last time I will visit a Wendy's regardless of my wife's preferences. An awful experience since I already do not like their food. read more