Was dirty. It was empty. Every single table was dirty. We asked the cashier to clean our table and she was very nice about it and apologized, but passed every single table and only wiped ours. The food was good. I got apple pecan salad, hubby got burger combo, but it hard to enjoy your food in a filthy restaurant. read more

Wendy's - Empty cig pack, cup. This is not our trash! Disgusting! - Burgers Near Me - Prince Frederick, Maryland

Cleanness it was the longest piece of hair in my dam drink after me drinking it all then crunching on ice it was something in my mouth lord and behold a women dam strain of hair !!!! The food was cold!! As well need to be shut down!!! read more

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Just an update on the review when I went to the store, they were many people with curly hair many people with dreadlocks and many people were straight hair and manager is a liar and she was scared to come out of the office and talk to me. The employees made my son another sandwich and apologized, which is way more than what that manager did. I will never come back to this location saying that no one wears hair nets and it is not very clean on the inside. read more

Wendy's - Hair was in the middle of the burger disgusting - Burgers Near Me - Prince Frederick, Maryland

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1.30.21 Update for the new year at the Prince Frederick location. This is my second visit during Covid-19. Well I can tell I did enjoy the new pretzel bun burger I did get it without the beer cheese and honey mustard the fries were cooked crispy and the strawberry lemonade is fabulous. The wife had the pretzel bun chicken sandwich as is and she said it was very good. Sorry no pictures I eat it before checking in. read more

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Ok. The management or the workers or both have either changed or stepped up their game. I have had really good luck with this Wendy's as of late. The bacon is crispy, the burgers cooked correctly, and the frosty machine always works! The drive through line seems to move at an above average expected rate and I haven't had anything missing from my order in a long time. Restaurant options are very limited in the Prince Frederick area. A few years ago, Calvert County got its very first Chik Fil A. This spurred on Wendy's and the MacDonalds to remodel its current restaurants and get better at food and service. read more

This Wendy's is an outparcel from the Walmart parking lot. Older style, but they still have all the good stuff from Singles to salads to the famous Baconator. I try to avoid the coronary inducements except for special occasions so today was simply a baked potato, a small chili and two Junior Cheeseburger Deluxe (no mustard or mayo). Easy, cheap, good. And my order was accurate. I miss Dave Thomas. read more

Wendy's - Wendy's in Prince Frederick - Burgers Near Me - Prince Frederick, Maryland

I always really enjoy bringing my kid into a fast food place where the kitchen swearing is out of control. If you're also looking for the world's driest burger, look no further! No idea how long those pattys were sitting there... read more

The service is exceedingly slow and the night staff are rude to the point of being hostile. Customer had an issue with their order and the staff didn't even try to exercise recognizable customer service skills - they just stood there ignoring her, sounded irritated when they finally acknowledged her, then laughed at her when she started to get upset. The food was not worth the wait or the aggravation. read more

Drive thru should be called parking lot. Worst ever. Never moved for 10 min. Tried to go the dining room, doors locked at 930pm on a Friday. Sign says open til 10pm. But I could see the employees behind the counter on their cell phones. Do NOT go to this Wendy's. read more

Horrible service. The worker taking the order at the drive through was really rude and short with my husband. When we got to the window, she shoved the bags at him and didn't say a word. On top of that, they were out of all salads, and one of our burgers had Mayo when we asked for it without. Won't be back. read more

I love their food.I have been coming here for 6 years now and I'm satisfied every time I come. The employees are so nice and the food comes so fast it's insane! read more

Heads up...I do not recommend going to Wendy's in Prince Frederick. Just left there and they got their masks pulled down to their chins and breaking all over the food...not social distanced at all. They fucked up my order completely and overcharged me...when I very nicely asked for the receipt and tried to clear up the mistake they made on my order they got all huffy and said thats what you ordered...um no it wasn't. I told them they really should be wearing their masks and the bitch was like excuse me...I repeated it since apparently they are also deaf and she slammed the window in my face. I will be reporting them to the health department. read more

Brought my family for breakfast based on my experience in California and Lexington Park. It was a mistake. This was a complete 180 from how good it was at the other locations! Fries were soggy, messed up the sandwiches, and everything just tasted old. Make the drive down to the other locations! read more

Employees out front smoking right next to the front door. They ran out of lettuce and tomatoes and didn't tell me that until I was at the pick up window. I ordered 3 burgers and 2 of them should have had lettuce and tomatoes! Needs better management and staffing! The restaurant was just renovated, now the staff needs to be! read more

No complaints. Food came out from the drive thru fairly quickly and warm! Got chicken nuggets, fries and all the sauces we requested.

We waited in line almost 30 minutes. Not familiar with the area so to leave was futile. The had one register and about 5-7 employees visible on a Holiday lunchtime. The manager needs to evaluate employee staffing. read more

Every single review on this page about this Wendy's is 100% accurate. It's amazing that a group of people cannot work together to make a hamburger. During the 15 minute wait for my sandwich and fries combo the police made an entrance, questioned where the manager was and then promptly left. The highlight of the day was the woman who took our order. She may have been 15 or 55. We are not really sure. But there was a pack of Newport's on the counter next to the register, so likely she was over the age of 18, but then again who knows. Also interesting was the employee wandering around the dining room with a cigarette butt in his mouth, talking to himself. The plot twist to this story is when one of the people in my party thought it was the best baconactor he's ever eaten. read more

This place... where do you start? They just relaunched with a nice remodel and I'll be if they aren't out of something every time I come here... the basics. Ketchup, sweet n sour among others but this time was the worst. They were out of every regular drink. They had diet everything but no regular sodas then had the audacity to charge an extra 0.50 for the lemonade after not having what we need available. At least try to win us over. That's the next thing. The staff sucks at life. No personality, attitude for days and general lack of work ethic. Part three is every time I get my Biggie meal the food is ice cold after a 5 minute drive and it takes them 5-10 minutes in the drive thru to get the meal and it's ice cold, come on. Nice relaunch. Tell me why Prince Frederick sucks at food. This time was over 10 minutes in the drive thru... I would give you an exact time but I'm still waiting! read more

Even with the remodel food is still terrible here.. worst Wendy's I've ever been too! Stay away from here.

If i could give zero stars i would. after not having large cups and being charged for them, i was given two orders of regular nuggets instead of one spicy one regular. i would drive back if i wasn't 20 minutes away. it's ridiculous. higher some workers that care about their customers read more

If I could give zero stars and still rate this restaurant I would. We arrived and they did not have any baked potatoes or any spicy nuggets in stock. Food running out makes sense, but we ordered our first baked potato with no problems- then when we ordered a second all of a sudden they were magically now out of them. The employees were very rude and nonchalant in person and over the speaker. After we collected our order they didn't give us some of our food so we had to pull back around. They then made us wait at the speaker for several minutes before addressing us. When we told them the mistake they said "k, pull forward" and when we got to the window they basically tossed a bag of food at us. I do not recommend this establishment at all. read more

I know it's fast food but how can you mess up this bad, every single time I order without fail there is something wrong. I've loved next to this location all my life it used to be better when I was a kid but now when I try to order food it's always messed up. You have better luck at any stores not 8n prince Frederick!. read more

This place is going downhill, frosty machine always broken never have the all natural lemonade anymore, wait long, forgets to put food in your bag. read more

Ordered takeout and burger was raw. General manager gave me a refund. However, had to go to the store the food was ordered from and the manager was focused on the exact amount of the burger rather than the intangible cost. Would have much rather been satisfied if receiving a genuine apologetic gesture of appreciatio. read more

The quality of service and food has really declined. It took almost two minutes to be acknowledged at the drive through (with no customers ahead of me.) The cashier sounded bothered at taking my order, which I had to repeat three times. I waited three minutes at the window, and was hurriedly told my total, but not assured about my order or otherwise greeted. My change was carelessly handed to me, and my order was actually shoved at me, without a word. I checked my bag and noticed a missing item, but the crew refused to come back to the window, so I went inside. The guy that shoved my food out was leaning across the counter, on his phone, with a friend in front of him. When the friend saw me come in and told the crew member he should see what's wrong, the guy looked at me and said, "oh, she can wait," and went back to his phone. Four other crew members saw me, but not one acknowledged me. When a fifth member came out, she asked what was wrong and handed me the missing item, with an apology. It was cold, but at this point I just wanted to get home, so figured I'd heat everything up there. We opened the wrappers and Everything was raw. After several unsuccessful attempts to speak with management, we've decided to just avoid this company altogether. read more

If o could give this place no stars for how poor it was I would. This Wendy's is garbage I ordered my food and ordered a baconator sandwich only, a 10 piece chicken nuggets meal with a large fries. I go to pay and the guy shoved my bag of food to me and says here then the other guy overcharges my card, doesn't give me a receipt and walks away as I'm waiting for my fries for 8 minutes the original guy asks me "do you need something" in a rude tone then I tell him I ordered a large fries and then I kid you not the food cook gives him the fries late and they are completely unsalted. My card being overcharged and the quality of food is neither here nor there but the service from a food establishment to customer is just terrible. read more

New look and updated remodel can't fix slow service. Took over 15 minutes in the drive thru to get from the order screen to the pickup window. Waited at the pickup window for about four minutes to be handed my food and my burger patty was still barely warmed and dried out....how do you screw up a Jr. bacon cheeseburger? Also no receipt so there was no way to do the online survey or check the timestamps on the order. I seriously could have driven the 16miles south to Roy Roger's for a better burger in less time. This Wendy's makeover is nothing but lipstick on a pig. read more

I give one star just to generous. I came in to order the new southwest chicken avocado sandwich. And attached is what I get a sandwich without avocado. I also ordered a 4 piece chicken tender and received 4 nuggets. What is this?? No ranch. I understand the fast food chains are busy but I used to frequent Wendy's because I like there food over other places like McDonald's and Burger King. But this was the icing on the cake. You have outdone the Prince Frederick McDonald's which is terrible. Utterly terrible. I also ordered 2 $1 menu deluxe burgers and they were well I don't know what they were. Smashed together and tasted like they were made yesterday. I work in the food industry and if I was represented by that place I would be embarrassed to work there. I typically don't say anything because things happen in that particular place of work. However after ordering a meal that clearly has the main two ingredients in its name and to not receive one of those, that's not acceptable. And honestly the whole experience started when I ordered there could have been a little more happiness. I had to ask to place my order. As the girl at the register was leaning on the counter just staring into oblivion. I surely won't be eating there again. I'll spend my money at other places that I receive what I order and get better service. read more

Wendy's - a sandwich with lettuce and tomato - Burgers Near Me - Prince Frederick, Maryland

I think this Wendy's is some kind of half-way house or second chance employment for prisoner's or something because it's employees look and act like they literally were just released from jail, but I could be wrong. I am all about second changes by the way. Also, I never realized a chain restaurant that literally prepares the food the same no matter if you are in California, Idaho, or Maryland can mess it up every single time. It really takes some skill to be so bad at making Wendy's food, I mean they literally have pictures of the food on the menu, but nope, still messed up. I bit into a french fry from here recently and it was hollow, literally hollow-just a fry shell, how does that even happen!?! Also, the lettuce on the burger was the hard core piece, no leaf, just the core, really? But, it is my own fault because I am addicted to cheap, fast hamburgers with fries, and McDonald's is closed for now, so I am stuck with you Wendy's - thanks a lot! read more

This had to have been the slowest fast food restaurant I have EVER been to. We were fortunate to get there before there was a long line but by the time we got our food there must have been a MINIMUM 25 ppl in line. The lady working the cash register was unfriendly & didn't see any of the four people working there wearing gloves while handling our food.. Not to mention we only received part of our order... this may have ruined it for any future Wendy's visits. read more

Food was great but customer service was not. Person taking order asked if order was for dining in or take out. Then asked "What you want?" She was friendly but not professional. The one person taking order kept leaving to help with food. Long line, slow service. Very frustrating. Also one employee had very long hair that was down. Shouldn't hair be pulled back or in hair net as she was handling food? read more

Had been in the habit of taking my daughter here for a Frosty prior to church on Sunday evenings. No more. Last time we were here a few weeks ago, as I was getting my daughter strapped into her car seat, a worker came out of the front door and puked right outside the door and pretty much right in front of our car. She went back in, came out a minute or so later with a bag of food and a drink, got in a car with someone and drove off. Making matters worse, she was the cashier who got us our Frosty. I think she may be have been pregnant, but I can't get the image out of my mind. read more

This is just like every other fast food restaurant in Prince Frederick. Except for one little thing, I had a burger today about 4 hours ago and I just spent ten minutes on the toilet puking out chunky brown bits. If you want food poisoning from a shitty wait staff here's your stop. They only had one person working registers and they were obviously newly hired and/or overburdened. Never eating at Wendy's again. read more

I hate this place so much, and it sucks cause I like Wendy's, the last of a long sad string of disappointments was when they ran out of junior burgers, yes you heard me correctly, they ran out of burgers during the day on a weekday, can't make this stuff up. And instead of just giving us a regular paddy for junior price they refused saying we have to pay full price, ok, cool whatever. So I figured I would get some ice tea, but I knew I better check before ordering, and sure enough the tea was bone dry. It was crazy because there were three clueless drones standing at the registers with no customers who could have replaced it. Then again maybe they were marveling at the mountains of unattended trash decorating the tables. read more