would give a zero if i could honesty, i ordered nuggets, supposed to come with sauce so i get bbq, gf asks for ranch at window & they say yes but extra charge, they hand us ranch we pay for it, they forgot my sauce bbq sauce & i wont fw ranch... completely ruined my night yall lucky we got sauce at this air bnb or i'd have dry nugs read more

Wendy's - had to find my own damn sauce #yallLazy - Fast Food Near Me - Salt Lake City, Utah

Who doesn't like a nice cold chocolate frosty on a hot day? They are only taking orders through the drive thru. No inside eating. Their spicy chicken combo can't be beat especially their chicken sandwich. I know a lot of people like the other chicken place, but for me Wendy's food has better chicken sandwiches, and over all better tasting fast-food menu options. Where they can approve is faster drive thru service. I don't know why they boarded up their second window, if they would open it up, having one window for payments and one for food would speed up the wait times. Cars wouldn't have to wait in line so long and waste gas. Hopefully they follow the golden arches regarding this issue. read more

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Dining area is consistently, ridiculously, cold ...summer and winter. I'd guess the staff runs the temperature waaay down to compensate for heat in the kitchen. Used to take an old neighbor there for lunch, but quit, because it's so unpleasant. read more

The food took forever. The order of fries numbered 8. They did not end up in the bag. There were 8. There was a pitbull inside the restaurant, not a service animal. The manager waited on our mobile order. read more

Very disappointed. We waited at the drive thru speaker for over 10 minutes with no other cars in sight and then the worker finally reached out to ask for our order. We started our order and she said that the items on the menu are no longer being sold so we could not order. Why would numerous items on the drive thru menu not be offered to purchase? Disappointed. Don't waste your time at this location. read more

Every 6 months or so I try breakfast again..... always a disappointment. Today I pull up and their grills are not working so they only have syrup sticks. This after a mobile order that they couldn't cancel. Not a good experience. I guess I'll try again in 6 months when my poor memory has forgotten my experience. I'm typing this while I wait for them to do something... Wendy's is only good for lunch. read more

Shoe leather served at 12:30 ? Really you can't cook fresh like your commercial says...# fail #Don'tGoHere #SaveYourMoney.

I would give a zero stars if I could. I went here last week 10 or more minutes before they closed. My friends made 2 orders then I asked if we could do a third, they said I needed to drive around to do so which I did. Then they got mad at me saying that they were closing but I had tried to order before hand but waited for the person in front of me. That manager seems not so great as well and could have called to us more respectful as well read more

This is the 2nd time I've found an armlength black long hair in my 10$ chicken sandwich! Used location, and now I'll probably hate it FOREVER! Really really bummed out and kinda traumatized! read more

I went through the drive through and ordered 3 meals. All three were wrong when we got home. I had mentioned at the window that we wanted fresh fries as the time before they fries we got were only luke warm. So I paid and they asked me to pull around and wait. When we got home My nuggets were not spicy like i asked for and my kids meal was a cheese burger not a hamburger and my child wouldnt eat it and I asked for a Ausiago Chicken and only got their simple chicken sandwich. And i never received a receipt to referr to. I tried over 10 times to call their location and it would only ring and then i would get a message saying they were with other customers and to call back later. I feel like this location always mixes something up. I am more so mad that No one answered their phone. read more

Went through the drive through and the woman running it snapped and starting yelling at us when we politely asked if she could remove an item. When we got to the window she was just staring at us and didn't say a word. It was bad enough that I downloaded yelp to leave this review. read more

Listen, national fast food chains aren't really my yelp oeuvre , but man if this Wendy's didn't bring their A game last night. They were hands down the friendliest fast food crew I've ever come across. There are times when I'm ordering food from a restaurant that the employees can't hide the raw emotional pain they are experiencing at having to cook and put together what must feel like 25 meals. I can't blame them. This was not that experience. The woman at the window was downright thoughtful, helping us find and use some coupons, adding something we'd forgotten with no complaints, complimenting our choices, and even asking what else she could do for us. My waning faith in humanity has been restored. read more

Burger was about 2/3 cooked and bun was cold. I took a bite, spit it out the window and gave the rest to my dog, who thought it was tasty

I live by this Wendy's and have always been a fan, but I'm sitting in line, waiting 7 min in between each car moving forward taking almost 30 min at times to get my food. This hasn't changed in the year and a half I've lived here, and on top of this they consistently get my most generic orders wrong. This is coming from a person who would be considered to be a positive/happy guy. Never written a bad review in my life, but i felt this is warranted it after being made late for work, trapped in line after 26 min and counting. as many chances as I've given this place I don't think that I'll be back any time soon. read more

Been to this establishment multiple times throughout my long life and I've never had anything except bizarre, senseless service. The food takes about a century and a half to arrive, and when it does, you can tell it's been sitting for a couple decades before they decided to bring it out. Bizarre staff that is not super friendly, they gave my girlfriend a salad with cold, soggy, shredded chicken nuggets. I expect nothing but the best for her and they really ruined my night. I hope nobody else decides to frequent this mad house. There is great Wendys a couple miles away on Foothill Blvd that is a much better option. read more

This Wendy's has some of the most compassionate employees I've ever encountered. Our beloved dog was rushed to the emergency animal hospital early in the morning and ultimately had to be put down. As I waited at home with my kids for news of our dog, my husband was thinking of ways to lessen the blow of losing our dog. He called Wendy's and asked if their frosty machine was working. They said yes, but they don't do frosties in the mornings. My husband mentioned our dog passing away and they so kindly fired up the frosty machine for us. This kind gesture will be remembered by our family for many years. read more

THIS WENDY'S IS THE WORST. 9/10 Times I go to this Wendys they always get the order wrong when I try my best to be as specific as possible. Whenever I order I SPECIFICALLY ask for no cheese or pickles on a burger, and yet I always find at least one of those items on the burger. And I know that I did not stutter because they are always like "yep!", "alright", "you said no cheese, right?". I cannot leave without double checking my meal. A few times they have given me completely different food from what I ordered. I live with a very picky eater and sadly they love Wendy's but always throws a fit because the people there can never get it right. I have complained several times, but it is never fixed. And it is usually the same people at the cash register when this happens. DEFINETLY WOULD NOT RECOMEND read more

The burgers and chicken nuggets are amazing they have many drink options. Lots of sauce. Krispie fries I was very deli tied by my stop thank you Wendy's!!! read more

Food is typically what I would expect from a wendys nothing wrong there. Always super clean. Only reason I rated 4 stars is because one time the cashier who took my friends order (she was an older woman) got his order wrong 3 times. He asked for a chicken sandwich but they gave him beef. He told them and they gave him a new sandwich, and it was beef again. Then finally after a third time of getting a new sandwhich they gave him the chicken. read more

Walked in and waited 10 minutes just for someone to come up to the register to inform me the lobby is closed while 10 other people are in there eating and waiting on their order. So if the lobby is closed why is there people in there and how was I able to walk in the door? If the lobby is closed, lock the door and dont have anybody in the lobby. read more

Only downloaded Yelp to review this Wendy's. Terrible service, they gave me fries that were ROCK HARD! They tasted like they were from yesterday! I also made it clear to put no mayonnaise on the burger, and it was absolutely covered disgustingly in mayonnaise. Terrible service, waste of my time. read more

check your bag before you leave the drive throug, kissing items wrong food, no receipt, no one answers the phone

Came here for breakfast today, they were obviously behind on opening had us wait while they changed the signs, then didn't have the register ready and had us pull forward to not hurt their times but proceeded to take over 15 minutes to get us our food!? This is ridiculous I came to a fast food place for breakfast for a reason. I'd get my money back if I could! read more

Two days ago I went to get a quick bite with my family and dining. The lobby doors were locked with a sign on the window saying "welcome to Wendy's. our lobby is closed, But feel free to use the drive through"..I am thoroughly disgusted in the idea that they cater only to the drive-through and don't bother for anyone to walk in and dine in as is my custom. If I could give it zero stars I would! This happened once before when my son was inside the lobby ordering and the staff closed the lobby doors and locked them, catering only to the drive-through customers, locking my son inside!! read more

Late night drive thru girl was very sweet. She dropped my food and told me she would make me a fresh one. Thats customer service!! Very impressed even tho she was young she cared. Awesome!! read more

When I walked in the manager just looked at me and went back to fucking around on her phone in the poorest attempt I've ever seen to hide it. Ordered a simple burger with only ketchup. Morons couldn't even make it right. If I could rate it zero stars I would, if I could firebomb the establishment, I would. read more

Their is a lady that works at this Wendy's her name is Sharon. She is amazing. Give the lady a promotion. She is busting butt. Good job lady. read more

I had an awful experience at this Wendy's this morning. The customer service was terrible, the woman who took our order was extremely rude through the intercom and ended up forgetting most of our order after asking to clarify multiple times. At the window she didn't conversate with us, we didn't know if we were good to leave or if we had the food or anything. I will never return to this Wendy's as we left with out half our order. When we got down the street we noticed there was spit on our nuggets. read more

Seriously, they need to lay off the mustard. I've never seen so much mustard on a burger. Disgusting. If I forget to tell them no mustard, I use all my napkins having to scrape it off....a very messy affair read more

I could see the employees while they prepared and bagged my food at the drive through and they were not wearing gloves but used their bare hands. read more

Food was good. Crew is not friendly. All the tables are messy. Soda spilled all over the floor and they left it for 10 minutes without even a wet floor sign. Put my order in wrong. We watched a crew member take his hat off and scratch his head all over the fries. Not much hand washing or gloves around here. read more

I stopped by the store this morning because it had a sign that said dining room now open if the door was open and unlocked they had a big giant 3 foot by 6 foot Banner saying dining room is open drive-thru open I went into the store and was ignored for 10 minutes by the person inside when the manager came out because obviously I was upset I pointed out the fact that there was a sign on the door there was a banner outside there was an unlocked door and the fact that the loan method that was cooking food in the back worse one of the rudest people I have ever met in 50 years will definitely never go back to this Wendy's much less any other Wendy's thanks for ruining it read more

Love it or hate it in terms of food options, this particular Wendy's is something I rely upon when nothing else is open and I'm looking to make some bad choices. The service at the late night drive through window is fast as can be expected (if 20 people show up, don't expect quickness with freshly prepared items, which is everything late at night - otherwise, they're fast, given a few to put your order together as they cook it). The service at that window is also extremely friendly. I grade a place based on what it is, not on my ideal of a restaurant as such, so this place gets exceptionally high marks from me, despite me not really loving fast food generally. read more

Food was cold and rubbery like. Gave me wrong sauce and drink. Crew was looking grubby

My favorite Wendy's. Sometimes has some questionable employees, like just about any fast food place, but some of the employees (especially the main manager) have given me some very good experiences. read more

This place is miserable. Dirty dining room, broken window. Just witnessed an employee who needed to clean up a spilled Frosty who walked over to grab napkins - sorry I appeared to have been in the way. Don't they have anything else to clean with? Food wasn't so good either. read more

I just visited a Wendy's location on 3300 south and about 3200 east in slc utah. Wile ordering I asked for no mayo on my burger. The person on the other end said "Oh my God! Really!" In a loud wisper, and I herd it on my end. I asked him if he was realy going to talk to me that way and he had nothing to say for himself. I am very upset that I was talked to this way because I didn't want mayo. I was very nice wile ordering my food and don't understand why no mayo was such a hard request. I'm very upset with Wendy's and will take my business elsewhere. read more

Worst Wendy's I have ever had. Went there last week after the utes game and was starving. Ordered the spicy chicken, ate it.. it was not good. Within a few hours my stomach was cramping so painfully I couldn't move. I got FOOD POISONING FROM THIS PLACE!!! I have never been so sick in my life, I even see a Wendy's and I gag now. SO TERRIBLE! Never again. read more

Stopped by for a quick snack and Jared, my cashier was wonderful! He was very polite and courteous. A few minutes later while I was seated, he came around the restaurant and asked everyone if their meals were tasting okay. Service like that is not typically found in fast food restaurants. Go Jared! read more

This is quite possibly the slowest Wendys I've ever been to. I've given this place 4 different tries, and every time it takes forever to get one simple combo meal. read more