Quez is a great worker handled a really busy drive thru and mobile order line very professional and helpful

I ordered for an 8:55 pickup. When I got there I could see the person making burgers spending her time talking and talking and talking while there were two sandwiches, one of which was mine, waiting on the prep board getting nice and cold. To make matters worse, the place smelled like sour milk and was filthy. I hate to give a place a bad review but this Wendy's is disgusting. And it was 9:15 before I got my cold sandwich. Overall, I'll give them a zero. read more

I placed a mobile order. Order was ready within a few minutes. Quick service, food was ready on counter upon arrival. The food was hot and fresh. The inside was clean and had a good lunch crowd dining in and going through the drive thru but workers managed to get food out efficiently. read more

Wendy's - Burgers Near Me - Summerville, South Carolina

Disgustingly dirty. Our order for 4 took people took over 30 minutes. Will not be going back!!

I originally gave a bad review on this location however I filled out the satisfaction survey and got a call from the manager the same day. I didn't answer bc it was a number I didn't recognize but Ms Robin left a message and I called back the next day. She told me I could come back any time and get 2 replacement sandwiches due to the mistakes made on my previous order. I only went to that location yesterday bc I had to get a tire replaced. When I went inside this evening all of the staff were very kind and welcoming. Definitely recommend them, I think my previous order being wrong was just an honest mistake, we all have off days and I was definitely compensated for the previous error. But, I had to write this review to let the super fresh spicy chicken cool a bit read more

Wendy's - Spicy chicken, no tomato, extra mayo - Burgers Near Me - Summerville, South Carolina

If I could give a 0 stars I would! Took forever to get my food, when I did they never gave me my sauce, when I did ask they reacted like I asked for too much but I wanted the sauce I ordered. My boyfriend ordered a salad and THEY FORGOT THAT SAUCE AS WELL!! How?? No fork either. On top of that the people are rude. We decided to give them another chance today. Not any better. Forgot my sauce, took forever, I ordered a sweet tea and it tastes like soapy dish water. Absolutely disgusting! Don't waste your money here, we'd rather drive further away to get Wendy's than go to this one! Horrible! Do better! read more

The service was so bad. The language from the employees mouths was as bad as the nasty smelling bathroom... I thought I would try another Wendy's but now I'm realizing how bad Wendy's management really is. . So sad because Wendy's use to be one of the better fast food places to get a meal.. now it's just a nasty place all around from food to service. Last time they will even see any money from my family. read more

Horrible service tried to scam out of cokes was waiting for half hour. Horrible service food is ok but do not go here

I had made an order through the app and it was getting delivered by DoorDash. The dasher claimed the order was "hand delivered" but it never was. I went directly to the Wendy's that I ordered from and the manager said that they had indeed gave it to the dasher, but that the dasher was going through the bag (which is against policy as many of you may be aware by the way places will seal the bags, as did this Wendy's) They are fulfilling my order and giving it to me without any additional charge, and are providing amazing service! read more

Took long to get service even tho there was only one other car in line. After paying and getting to the window, I'm told that they don't have any baked potatoes. When I say that I don't want hamburger because I don't eat meat, i'm asked if I want chicken nuggets or fries. I asked can I just get my money back? Girl at the window doesn't know so she turns around to ask somebody else and comes back and tells me that they forgot there were potatoes in the oven. So another 10-15 minutes and she comes with a bag which I take. I get home to Cottageville open my bag, and find a burger, Nuggets, and fries. So, I spent money, but I got no dinner. And I also didn't get a straw for my drink. read more

Horrible customer service and super slow service. Can't even get a hello or goodbye. It's not that hard to be polite.

We waited in the drive through for 20 minutes and still didn't get to the order board. Gave up and went to McDonald's

Wendys in general is good but not this one this one was horrible. It smelled like vape in the bathroom. It wasn't very clean. The staff was disgusting. The food wouldve tasted much better in a better environment, but I have nothing to say. The food is great if you eat it anywhere else go to any other Wendy's and you'll have a better experience. One star read more

1st negative review I'm leaving for any Wendy's as most locations are rock solid: - 20 minutes to get my meal. - Dining room needs significant cleaning. - Fountain drinks were non-functional. read more

the manager danielle need to be fired i literally called to make sure my baked potato had sour cream and asked for extra and she said ok it was a door dash order so i also texted my dasher only to get my potato with NO SOUR CREAM OR BUTTER! when i called back no empathy just oh im in the drive thru idk o thought they would of put it in there and asked if i wanted to come and get A sour cream .... side note there tenders are fire! read more

This Wendy's location on Dorchester Road in Summerville has been very consistent in their quality and is everything that you could want in a Wendy's especially in their later night orders when you are really hungry. When I come here I usually have a larger order and they have been able to fulfill those orders with no problems as everything has come out delicious and well prepared. I really like their baked potatoes here and their burgers. read more

Wendy's - Wendy's - Burgers Near Me - Summerville, South Carolina

I just had the best experience at this Wendy's. The food came out quick and fresh and everything was put on my burger that I added to it. My fries were nice and crispy too. Terry made my drink and gave them to me very kindly. Linda at the front counter was keeping the engine going and was amazing at her job. She was also so kind. Best experience ever. This was around 1pm/lunchtime on a Thursday. read more

Went through drive thru to get a baconator only bacon and cheese. Drove home and there was mayonnaise and ketchup everywhere they even managed to get it on the first patty. Next time I'm holding everyone up and checking every order. Not worth the money driving back to complain. read more

Wendy's - ONLY cheese and bacon and they give you everything. Can't even salvage it. Wasted $7 - Burgers Near Me - Summerville, South Carolina

We ordered our food as usual. We waited 15-20 minutes for our food. My friend and I drink 4 to 5 cups of soda and still haven't gotten our food. I told the manager that I would cancel. I told my friend and I not to come back to this location again. The other people in the dinning was still waiting for there food after I left. One of the guy said that my order is being prepped now. I told them cancel. read more

everything sucks. rude manager. cold burgers. gross dining room. whole place filled with teenagers who don't want to be working and make it clear read more

If you all don't get some new management, this Wendy's will be closed at some point. Went by there and ordered food, got home and it wasn't in the bag. Went back to get it and the manager was the rudest human I've ever met working on Saturday night June 15, 2024 at about 11pm. She acted like we did something wrong by them not putting our food in the bag, It didn't demand the energy that she gave it. I understand that people have bad days sometimes but if you're gonna work in the food service industry, you should learn self control especially in front of your employees especially when you all we're the ones who made the mistake. Maybe she was tired and having a bad night so maybe she doesn't need to be managing people. read more

Ordered a Cobb salad through the drive through. The lady made me feel bad for ordering because I asked for no tomatoes. She stated they are prepaid in the morning so it will have to be made as they only add the chicken and bacon to order. I told her I understand and would wait since I am allergic to tomatoes. She then says okay well I will be going back there to make it then. I thanked her. Also ordered food for my children and immediately fed them so I did not check my order until I got home. There are tomatoes so now I cannot eat. She should've just stated that she was unwilling to make the salad without them and I wouldn't have wasted my money because now it will have to be thrown in the trash. If you cannot accommodate to allergies it shouldn't be on the menu at all. Disappointing to say the least. It looks great but too bad I can't consume it. My child liked his nuggets and fries so I will give it two stars. Just annoyed to throw money away. read more

Wendy's - a salad with chicken, eggs, tomatoes, lettuce, and bacon - Burgers Near Me - Summerville, South Carolina

Horrible, old grease, cold burgers! 2 of us went in to eat, my order was rung up the exact way twice and of course only needed 1, cashier says," oh, you didn't want the other one", "ummm, no"! so we wound up with 3 combo orders of nasty food! NEVER AGAIN WILL WE STEP FOOT IN THERE! Probably ruined it for us for all Wendy's restaurants! Do not recommend at all! Would complain to management but hell, the manager was most likely one of them playing at the front counter instead of focusing on customers! This Wendys is in Summerville SC Dorchester road, not sure why I was posted in Sanfran Ca? read more

My last visit here, the staff was super friendly. Sometimes it takes awhile to get your order and they can get backed up easily. But the last couple of times that I have been, my order has been correct and nothing was cold or stale, so that's great in my book. I usually don't expect much & don't stop often, so I don't have high expectations. But I haven't had terrible experiences. read more

If i could give them a 0 star i would absolutely rude asf waited in drive thru for around 20 min and nobody talked on mic but when i called it sounded like a party in the back ground and lady on phone was mocking me and basically having racal slurs read more

Nasty lady working at the window. Rude asf. Snatched peoples cards and shoving food at people. I get people having bad days but damn. She wouldn't even let my boyfriend order she kept talking over him. My host was Santaja Asked for no fried onions but they put them on their anyways. Don't work fast food if you can't handle it. read more

I love Wendy's. Love their food. Always good. So why is my review one star? I have a stutter, and sometimes it's hard for me to get words out. I expect to be asked to repeat myself. And I'm fine with that. What's not okay is being laughed at by the person taking my order at the drive thru. I nearly drove off without getting my food, but my wife wanted Wendy's. This happened at around 120pm Probably wont be coming to this location for a while. read more

I recently went to a Wendys store #00004332 Address 10012 Dorchester Rd Summerville SC 29485. I ordered 2 chicken sandwiches and I was given a bag with only 1. When I went back to the drive thru window I told the attendant that I had received only 1 sandwich and that I needed 1 more. He took the bag and then the manager came back to the window with a new bag and said 'Here's your 2 sandwiches, Merry Xmas' when I was driving out of the window and I checked the bag, it was the same exact bag with only 1 sandwich. I walked up to the window and told the attendant I still only received 1 sandwich, he said okay and walked away. I stayed outside the drive thru window for about 10 minutes and they never gave me my order. As they laughed inside the store and joked about the situation, I was waiting outside standing in the cold weather at 11 pm because the store was closed inside. I felt mistreated and discriminated, I understand anyone can make a simple mistake, but to simply joke while a customer is waiting is just simply unprofessional and disrespectful. Please do something about this. read more

Terrible service. My friends and I came here at 1:30 AM (I understand that it was close to closing, but we figured they may still serve us). We go up to the speaker and no one says anything to us. We ask if anyone is there through the speaker, no answer. We assume maybe they don't have on their headset, so we pull up to the window. We see employees inside, so one of my friends get out and knocks on the window. They completely ignore us, didn't even come to the window. I'm not bothered by the fact that they didn't take our orders or that we didn't get any food, I'm bothered that they couldn't at least come to the speaker or the window to say that they weren't taking orders anymore. I felt as though it was extremely rude. read more

I've been coming to this Wendy's for three years now and they have yet to disappoint me. I am super excited about their 4 for $4 menu because I usually order a burger, fries, nuggets and a drink anyway. Looove saving money! I've dined in a few times but prefer the drive-thru. They do a good job of getting people through the line in a timely manner. read more

Wendy's - Jr. Cheeseburger - Burgers Near Me - Summerville, South Carolina

Still crazy slow. If you have an hour to kill, it tastes about like every other Wendy's you've ever eaten at, if they give you the right order.... read more

Sadly burgers were dried out . And ordered a large frosty vanilla and never received it . Yea returned money but really wanted the frosty!

I ordered a Berry salad today and boy was I looking forward to eating it but when I gotten there was mold on one of my blue berries.. I love Wendy's salad but I'm really starting to think made fresh isn't a moto I can respect anymore. read more

Wendy's - Burgers Near Me - Summerville, South Carolina

I don't like liars. My wife got a large frosty from this location and they gave her a smaller size and the manager claimed that it was the large size. It was a 16oz and Wendy's has tweeted that the official large frosty size is a 20oz. Don't scam your paying customers. read more

Horrible manager, my hisband went inside to purchase lunch at 158pm, he did not come out until 223pm on 11/21/19. He states the manager was yelling at the staff, talking down to them. Apparently there was a new employee who may have been a little slow. So sad at the end of the day this is the career the manager choose which will most likely not be the career of these kid read more

Just had an oder from this Wendy's. I'd have to say the worst tasting meal I've had in a long time. The chicken fingers were over cooked and tasted like rubber same as the fries. On top of that I ordered a s'mawesome that was supposed to include bacon which none was on. I ordered a Frosty witch was very good. I can remember back in the day how good Wendy's food used to be. My opinion is training is lacking on corporate standards. I will not be back! read more

Their Drive Thru is open as advertised, open til 2am. After my wasted trip to a McDonald's a few minutes ago I remembered Wendy's is open late. Greeted at drivethru, placed order, took about 1 minute per car to get thru so like 4 minutes total, and I even got napkins in my bag. Will be my after work (second shift) stop from now on read more

Wendy's - See they are open late - Burgers Near Me - Summerville, South Carolina

Honestly, the customer service was terrible. Y'alls food was cold, fries were soggy, took 30 minutes to get my food. The restaurant dirty. Like it doesn't look like whoever owns this place cares about it. read more

They are sooooo slow, and I'm guessing short staffed? It took them 10 min to even take our order, we just stood at the counter while they tried to fill the other orders. Then it took almost 15 minutes to get out food, at least. While I was waiting to order, 3 people came up saying their order was wrong, and then the chick at the counter argued with them that that was what they ordered. Then we got our order and we were missing half our stuff. read more

Delicious food but this restaurant has a hard time getting an order right. They rang me up for a #4 instead of the 4 for $4 even after I said I wanted the jr. bacon cheeseburger and honey mustard for the chicken nuggets. They were unwilling to make this right although they did a lot of apologizing for their mistake. All I wanted were the chicken nuggets! I ended up paying for an order of chicken nuggets. When I got home I realized there was no honey mustard and we were also missing an order of fries. read more