Tried this place for the first time. We had a TMobile coupon for a chicken sandwich. When we asked the girl as the register, she said she didn't know anything about that (even after I suggested maybe she could get a manager and ask about it). Regardless, we figured out how to use on the app instead. Talk about working your way out of a job. Though it was "fast food" it took 17 minutes to get our simple order of two sandwiches and fries. Nonetheless, it was a tasty sandwich, and the fries were decent (we could tell they weren't super fresh, but they were at least warm). Maybe we'll give them another shot, maybe we'll just try another spot next time. 50/50 read more

I can't imagine paying fast food workers over minimum wage , it can't just be me either I barely eat fast food yet get reminded why I don't visit often every time I visit. Putting crackers in a bag is well beyond their skill set. Chipotle next time I'm wanting something spicy at lunch at least it will be exactly what I ordered read more

Normally, I would've gave the spot five stars but after my most recent interaction, I'll definitely have to lower that. Everything was cold almost hard and what was the point of me pulling up if the fries were still cold it's like they took them out the bag frozen. Their QR scanner never works because they don't wanna put nobody in the first one up they're making everybody pull to the second so you can't even take advantage of your coupons. They just becoming ghetto. I literally asked for a hot sauces and strawberry jelly when she brought it out to my car she hurry up and ran in as I'm saying there's nothing in the bag read more

I went into the dining room at night to order and it was like a wild circus in there. The employee, Dennis, was not doing his job, he was goofing off and messing with other employees, I even witnessed the manager to tell him to do his work MULTIPLE times but instead he would mouth off to her and continue to do what he wanted to do but work. He didn't do anything while I was in there eating. Wendy's please take accountability and talk with this disrespectful employee, Dennis I believe was his name and have him work on his customer service as well as his anger issues, and doing what he's told AND payed to do, thank you. read more

Pulled to the drive threw turned my truck off to order waited 5 mins with no service, walk inside ,all workers talking and laughing In a group won't come back to this location again read more

Drive thru service, Why is there no Chili combo? Ah well. I always get the same order, A Large chili, small fry and a drink, that is my Hub's favorite meal, but there's no combo. MEH. I love their asiago chicken ranch combo too. The food is usually good, but the drive through can be a bit slow, especially at lunch, so know your timing. read more

I wanted two baked potatoes tonight, but as usual, this location ran out of this popular item. The last time, they had no Frosty's...the time before that, it was something else. Tonight I begrudgingly opted for french fries...which were delivered luke- warm. I also paid $4.59 for a single cheeseburger with NOTHING on it....something I could have got at any OTHER fast food burger joint for under two bucks! Shame on me. When I rolled up to the pay window, there was nobody there- so I pulled forward and was chastised for "forgetting" to pay. I had every intention of paying....a human being! Then they tried to rush me off without returning my debit card. In the end, I paid $12.49 for two Frosties, a medium fry (cold) and a single plain cheeseburger. REALLY? Dear Wendy's...three strikes, you're OUT! That was the last dollar you'll get from me. read more

Wendy's - a hamburger and french fries on a plate - Burgers Near Me - Tarpon Springs, Florida

Dining room closed at 7:15 on a Friday night,has misleading sign saying "open till 1:00" on the side of the restaurant, and on the website. fry's were cold,no straws included in drinks even after we asked if they were in there, employee said they were. Multiple times coming this specific location have resulted in an awful experience. read more

4 stars because of the great service. They were running 5 minutes behind on their biscuits coming out of the oven so they offered me a free drink I asked for an orange juice and they gave me an orange juice at no charge since I had to wait. I didn't ask for it, they offered it. Great customer service! read more

Employees are rude, the floor is filthy and the owner doesn't like to give condiments. I went here twice first time I gave them the benefit of the doubt, I asked for two ketchups and two sour creams for my fries and baked potato and i received one sour cream in the bag and no ketchup. I went back through the window a second time to get my other sour cream and ketchup and the employee who gave me them had an attitude very rude. The second time I went I got a baconator and salad. Not only did I pay for extra bacon but I paid for extra sauce on my burger assuming I would at least have a proper amount of condiments. I paid for extra and recieved the normal amount. It's like mr.krabs is running this Wendy's. Not sure what is going on here but I believe I am done with Wendy's. Not to mention the burgers are always over cooked and dry. read more

Horrible service took them literally 15 minutes to try to get my order correct and still wasn't correct. Brittany the shift manager was horribly disrespectful and needs soap in her mouth for the way she talks to people you guys need to do better. This is the worst service I've ever had !! read more

No lettuce, onion, pickles, nuggets etc.... When I was young and quote a truck didn't show up somebody would jump non their car and go get what was needed. Sign of the times read more

I said no bacon on my salad. Twice. Not even one minute later I get my salad-And it had bacon on it. Wtf? Complete incompetence read more

This is the worst Wendys location I have ever been to. No matter what time of day you go they never have baked potatoes. Also they mess up at least one thing everytime. No sauces after asking and this last time there was no tomato on my sandwich. Also food is always ice cold. This location should just be shut down. read more

After several bad experience at the Wendys in New Port Richey, on 19, near 54, the manager contacted me. I have gone to this store, due to close proximity. It has gone from fair to terrible & now, unetable. On more than one occasion, I have ordered full dinners for 4, totaling over $40+, only to have little eaten & a hangry crew! Then I have to run to store or go spend more money on dinner, definitely not fair or ethical. Finally the manager contacted me. She explained temporary staffing problems at the NPR store & suggested I go to the Tarpon store, when I'm the area & order what I usually do, on her, to give Wendys another chance at my business. I agreed, thinking this might just change my mind about Wendys. This afternoon I explained the situation, in the drive thru line, as I did not feel it was appropriate for other customers to hear the story. What a joke 15 minutes of my time & you would think I was trying to rob the store. After the drive thru line, got way backed up & everyone was staring at me, I was dismissed. The man I assume was the manager told me the store in NPR, which is so bad I will not return to, would have to make good on my order, as per the General Manager! How humiliatingly, I wasted my time, made people in line angry & the employees think I am a liar & trying to get a free meal. Trust me if I wanted a free meal, it would not be from Wendy's!! I tried to give this chain another chance, one I must certainly say they did not deserve. I can confidently say Wendys overall does not deserve my money, business or time. What's a girl to do? Too many options for good food to try & force 1 chain to be decent. Then talk me into a second chance & humiliate me.....NEVER AGAIN!!! read more

Went indoors, 8 cars served per inside person. Ketchup packets covered in sticky ketchup residue. No mayo. Dirty. Food is gross. read more

Wendy's - Inedible food. - Burgers Near Me - Tarpon Springs, Florida

The lady at the first window is awesome! Very nice, quick conversation, but the fact that she spent a minute (more like 30 seconds) was willing to take that time to chat, made her Wendy's employee of the month. I wish I had gotten her name. She made my day! read more

The lady in the drive-thru was vulgar and insulting when I tried to make my order. I told her how she sounded, and she said she could refuse to take my order. I even completed my order, went to the window, and asked for the manager, but guess what? She was the manager. Another employee (who looked sweaty, in "crack" or something), very mad, yelled at me the B word, the FU, and the threat to call the police if I didn't pay. Everything happened in front of my ten-year-old and elderly mom. Seriously, what kind of people are working in Wendys these days? Conclusion: I drove home, cooked, and called the corporate, and I have a case. read more

This Wendy's is absolutely horrendous , I came after going to Fred Howard beach with a couple of my friends and the lady taking our order was super rude. They were rushing us to take our order even though we were the only ones in drive through. And to top it off my lemonade was WARMMM!!! Even with ice, it tasted like it sat in the sun for an hour! My friend also got the new mango pineapple lemonade and it was basically water! I got the 444 meal and My junior bacon cheeseburger had the skinniest slab of meat the littlest Mayo and burnt bacon. Do not recommend. Disgusting! read more

Wendy's - a bacon, egg, and cheese sandwich in a wrapper - Burgers Near Me - Tarpon Springs, Florida

Super slow drive thru and hardly ever get my order right. Most times they are out of baked potatoes and fries are rarely fresh.

IF I COULD GIVE IT -10 STARS I WOULD!!! They were making burgers without gloves that is so unsanitary, being a manager at another fast food business that is so unacceptable. And when we called her out on it she continued to use no gloves and the manager on shift just sat there and laughed at us. This is the worst Wendy's in Tarpon Springs DO NOT GO HERE!!!! read more

Worst ever! Manager swore at us and threw receipt at us Calling corporate office Monday morning to lodge official complaint against this manager and Wendy's. Steer clear! read more

Went here and waited 30 minutes in line before placing my order. I was listening in to the car in-front of me ordering, she was super nice and the worker just gave attitude back. Once I got to the window I was not acknowledged or even told they would be with me in a few minutes. Once I started to place my order i was told there frosty machine was broken.... But the car in-front of me ordered 4 with no issue. I've been told by many people that work in fast food that they normally say that when they don't want to make something! I figured they were short staffed but when I finally got to a window there were 4 workers, one of which was taking orders and the others were just standing around staring at each other. Id also like to add that the fries where hard as a rock. For food that takes 30 minutes to order and an additional 10 minutes to get there is no reason why my food should be overcooked and workers to be standing around doing nothing!! read more

Looks like new renovated place on outside. Coke flavor machines new but out of coke & flavors. Dirty. Lady drop chicken nuggets on counter places back on tray, seriously who does that? For fast food extremely slow. Employees seem like they could careless to be there. Gnats all over while trying to eat. Fries cold. Over all the worst Wendy's experience I ever had. read more

drive thru at 10:15pm, pull up to order and manger promptly states we are out of French fries, have no tomatoes, no cheese sauce, no potatoes. So I ordered a single meal with chili in substitute for fries asked for cheese to be added I received onions and no cheese. They screw up order every time I order here. Oh and no crackers for the chili either. oh And the drunk plastic cover would not stay on the cup as it looked like it was smashed and reused. Will not be back! read more

Ordered two "Biggie" bags from here yesterday for my husband and me. The only decent things were the frosty's and the bacon on the burgers. All the food was cold and tasted like it had been sitting under a lamp for too long. When I placed my order I specifically asked for fresh fries. I was told they were just dropped. That was absolutely not true. They were lukewarm at best and hard as a rock. By the way, this was my first visit to this Wendy's and also my last. read more

This has to be the worst Wendy's ever. Go to another location. Stopped by to pick up a chicken sandwich and fries for my daughter and a salad for me. It was all awful! The sandwich was cold and the fries were soggy and cold! Even the dog didn't want it! That's really bad. The lettuce in the salad was wilted and not fresh. Will not be returning to this location. read more

I rolled up to the drive though at 11:58.....CLOSED. "I thought I could eat great, even late"....nope. Get lost.

People here are rude. Everytime I come they don't have what I want. Always get my order wrong

This is best fast food restaurant in the area. Service always friendly & fast, the food is always hot. I dont want to eat wendys every day, I tried going to McDonald's, their kiosks were out of order, no service at the register and they still had breakfast menu up during lunch hours. KFC just looked run down, & taco bells lobby has been closed for a good while. read more

Update to my previous review. I have been back to this Wendy's twice and the taco salad was up to par. The lettuce and tomatoes were fresh. Fast and friendly service as always. read more

This is consistently the worst Wendy's I have ever been to in my life. Common issues would be: Hard, stale, and crusty spots along the edge of the bottom buns. Old fries. Cold fries. We haven't changed the oil in weeks, fries. Bitter burgers. Yes. Bitter. F***ing bitter ass, bitter burgers from the grill not being cleaned regularly and the patties getting coated in the old grease and way too much salt. Get your god damned shit together Tarpon Springs Wendy's. read more

My order is never right. Usually when I ask for no mayo. But someone's they don't put the fries in, or forget a burger, or even give me the wrong drink. Customer service is very poor, and the wait time is really long for Bing fast food. Often times I will be waiting at the counter to have my order taken and the people behind the counter don't even acknowledge that I am waiting. Tonight in particular, I went through the drive through. I placed my order, I was very clear on the "no mayo" part. Which was also on the screen. When I paid for my food I was not given a receipt, he handed me my food and did not say anything. I had to ask if that was it or if I was waiting on anything else and he just kind of motioned for me to drive off. The food and drinks are never marked. The customer service and friendliness is the worst out of any place I have ever been read more

the hamburger and fries were both ( some what warm at best ) and the young lady that took my order acted like she would have rather been having a root canal than take my order !! date 4 - 15 2018 about 1-pm read more

Worst Wendy's I've ever been to.Do not try the new fish sandwich tasted like it was made 3 days ago..dry and hard..my feet actually stuck to the floor and the girl on the grill looked like she was the angriest most miserable person on the planet read more

I don't eat fast food, I just try to avoid it... but I REALLY wanted a burger late on a Sunday. I asked my friends what local fast food place had the best burgers and it was unanimously Wendy's. The newly built store is very clean and modern and made eating fast food feel not dirty to me . Employees were super nice, I know and they added it last minute and brought it out to the parking lot for me... food was hot, fast, and yummy. Can't really ask for much more out of a fast food burger joint! read more

Took in a Wendy's coupon for BOGO Spicy Chicken Sandwich, but in a box in the upper right hand corner were further qualifications, "buy ANY large chicken sandwich and get one free". The order taker gentleman studied the coupon, then asked, "where'd you get this" (?????); "It says it's good for only a spicy chicken sandwich", & last "what's the expiration date on this thing?". Really In any event, we got a large grilled chicken sandwich and a homestyle (breaded). The latter had the breast meat texture of an artificially, man-made product, no taste either. Our free Junior Chocolate Frostees were typically delicious though...I bought the $2.00 key tags last fall & we've been enjoying free Frostees perhaps 3 times per week. I'll stick with my Crispy Chicken Sandwich with lettuce, mayonnaise, tomato, onion, & mustard for $1.39. It's just a very large chicken nugget in a bun but it TASTE better than their $5.13 chicken filet. read more

I have been sitting in this drive through for over 30 minutes, I am currently in it and so may be closer to 50 by the time is done. There is about 3 folks in the restaurant and it's 1108PM on a Saturday. What in the hell was the point of remodeling this restaurant just to have shitty service? It is not the employees fault but whomever decides how many folks should be on at a time. This restaurant is going to be close by the end of the year of this keeps up. Absolutely disgusting and should be ashamed. I just left the Wendy's and my food was slightly cold as I'm sure it was sitting there as they corrected the previous order. I hope the manager or owner or whoever fault this is gets it corrected. read more

This is the 2nd time I've been here since it's been revised. 1st time was through the drive thru that went fine . This time I had a bday coupon so I went inside, one problem this place has is there is really no where to stand after you order. There is now a friendship table in the way (because every fast food restaurant needs those these days). The lady Pythias that took my order needed help with the coupon but she did a pretty good job of it. Finally when I was receiving my receipt the manager or someone came over to question her if she did it right. A little to late if you ask me, had the baconator burger meal. It was good, I got a bun that looked like a little kid been eating off of it but it was to go & by this time I was at home, I just pinched it off. I will go back. read more

Horrible customer service, kids are too interested in talking to one another instead of taking your order. Tried to talk to evening manager and all he wanted to do is argue with me and talk over me. GO TO ANOTHER LOCATION read more