Nice relaxed and professional atmosphere. My mani pedi with full set gel came out looking like art. Wow. read more

West Belleville Nail Spa - Nail Salons Near Me - Belleville, Illinois

This nail salon has never let me down. They always do a phenomenal job and I highly recommend going. The staff is extremely friendly and also funny!! read more

Very pushy on getting the most expensive pedicure service. I said no and she still pushed. I got the basic and she acted annoyed and did a bad job. read more

By far the best nail salon I've ever been to. Everyone is very nice and professional. Sam is amazing and can do any design! My nails always last a very long time as well. I recommend this place to everyone. This is my most favorite nail design I've ever had! read more

West Belleville Nail Spa - Nail Salons Near Me - Belleville, Illinois

Excellent service and a fantastic job with this little one's nails!! Highly recommend for the little ones! read more

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I live nearby so I always go to this nail salon. They do a wonderful job and they are always friendly. The atmosphere inside the salon is so nice and comfortable. They have massage chairs for the pedicure and they are very clean here with basin liners. The scrubbers and nail files used are thrown away with the basin liner at the end of each pedicure. I highly recommend this salon. My gel pedicure today was great, complete with a paraffin foot treatment and massage. Also the stylist showed me a better color close to the one I chose so I went with her recommendation. Thank you! read more

West Belleville Nail Spa - So soft! No more dead rough skin! - Nail Salons Near Me - Belleville, Illinois

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I have bee going here for over 10 years. The salon is kept clean and is welcoming. All of the staff are friendly. They do a wonderful job and always take my ideas and go above and beyond. read more

I've been going here for several years. Fast, Friendly and Clean! Highly recommend for all nail services read more

If I could give it 0 stars I would . Would not recommend unless you want to be cut open and bleeding. Not to mention very over priced for this ... very upset with my experience. read more

West Belleville Nail Spa - Cut and was bleeding - Nail Salons Near Me - Belleville, Illinois

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Exceptional service from the moment when I walked in the door. Sam did both my gel pedicure and did a full set of nails with my manicure. I request him every single time I go because no matter what special design I bring in for him to do he is always able to do it. He has hand painted a monarch butterfly wing pattern; a fall design with leaves on all the tips of my nails and a fox on both ring fingers; and today candy corn on my thumbs, black cats on my index fingers, pumpkins on my middle fingers, ghosts on my ring fingers and spiders on my pinkies. In addition to Sam ALWAYS doing a phenomenal job it is always relaxing and welcoming. When I am there all of the stress I felt just melts away and I am relaxed. read more

Just got my nails done here, got my first full acrylic set. It being black friday, I expected a rush so I called ahead and the man on the phone told me it wasn't busy. I got there and sat down right away but from there it went downhill. I kept my expectations low but was surprised with how rushed the salon employee worked on me. She also trashed 3 cuticles, causing me to bleed. not pleased but I know how to recover to make it a decent set. If you're on a budget, it's not a bad experience; I would heed you to choose another salon if you have the liberty. read more

West Belleville Nail Spa - full set, note the ring finger is rubbed raw and bleeding - Nail Salons Near Me - Belleville, Illinois

One of the nicer nail salons I've been to in the area! They are clean inside and out. They have disposable liners, nail files, buffers, and such. They don't reuse anything on clients which is a PLUS!!! The inside of the salon is huge and they get super busy. They have an extensive selection of nail polish, gel polish, and dipping powders. The work done here is top notch (depending on who you get). You'll won't be disappointed. You can always request people here. My favorite is Mary! She doesn't speak English very well but she does a great job and can understand the bare minimal. Now, most of these nail salons are like that (where they barely speak English). I'm ok with that but others aren't. I highly recommend this salon to anyone that's in the area. read more

I took my mom and niece for pedicures today, for my mom's birthday tomorrow. I got also got my nails done and my niece got her nails painted. The bill was $133 !!!!!! The lady who worked on my mom was upset she didnt want to buy upgrades or use gel and did a rushed job on my mom's pedicure. She did the "deluxe"/"standard" (one step above basic) which was $37. They barely let her feet soak, she rushed through cleaning up the cuticles and trimming her nails, plus she left out saying her feet felt rough and scratchy. She was finished before my niece who had a basic pedicure. Then on mine, my lady did a good job on the pedicures but she did a terrible job painting them. One of big toes got messed up and she tried to dab more polish on to fix it creating a big bubble. She did nails, which was fine. She did a good job but then when I said I didn't want gel this time (I had gel done here the last time and it peeled off within a week) she seemed upset and said it would cost me $5 more to take the gel off since I was getting regular polish now. Then if I wanted a cut down it's additional. So $36 for a fill then add cut down costs, if I do gel. I said no and she rushed through painting my nails. At best they look eh, okay. My right index finger already has a chip. When I was checking out (before I really saw the state of my toes and knew my moms experience), I set the card on the counter. The tech picked it up. I said I had a coupon, but she said she already swiped so too late. They cannot reverse or cancel a transaction, or give a credit. Our bill seemed super high so I asked for an itemized breakdown, where I got attitude. I looked at the bill and proceeded to explain my niece is 12 and falls under kids' pricing, she said her bill was $35. She got a pedicure and nails painted. She didn't get a manicure. (Kids mani/pedi is $30... but now they have a $2 increase). So because no manicure it was $27/ pedicure +$8/manicure = $35. My toes are a wreck but I'd honestly rather paint them myself at home than deal with going back in there. Needless to say, I won't be back. This was a horrible experience, especially when it was supposed to be a nice birthday outing. read more

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I just got a 40 dollar pedicure and it is all Chipping off 2 hours later I suppose polish is really cheap! Or really old Lady was rude that did mine Rush job Hardly any massage Total rip off!!! I'm going to dispute on my credit card Very unhappy. Won't be back read more

Took my granddaughter to get acrylic nails today. Nothing special was done. Just tipped white. They charged me $75. They didn't tell me the price prior to doing her nails. I have taken her there before and the charge was about $30 less than today for basically the same thing about 6 months ago. I won't be taking her back there ever again. If they have increased their prices they should let you know. Also they should let you know the cost before they start with any service they offer. read more

If i could put no stars, i would. 0/10 Somehow I always get stuck with the lady who is rude, unprofessional & disrespectful. I always question why I kept going back there, but I will never be back. I don't know her name but she is an older lady, & if you get her.. be prepared to be leaving there pissed off. I asked for a cheetah print nail, then she proceeded to try and do the design and my 5 month old niece could've done a better job. She asked me if i didn't like it and I said no, it looks nothing like the picture I showed you, and she just turned her back and continued to do a different persons pedicure. I do not recommend this place whatsoever. read more

West Belleville Nail Spa - what i asked for - Nail Salons Near Me - Belleville, Illinois

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So first I got a pedicure the girl who did my toe nails was okay she did my toe nails good for the most part. Now the girl who did my full set acrylics was horrible, meeting her she didn't introduce herself and decided we work at a dirty station. I can see that she was clearly upset due to the last client she had (some lady was very upset that she messed up some gold ombré design on one of her nails and was giving the nail tech a very hard time about it) even if she was upset she should have let it go should have been professional about it and should have showed her next client some respect and at least could have been nicer. She didn't clean up my nails what so ever, she didn't push back the cuticles didn't even trim my nails, she just went straight to the nail drill. I'm not someone to be confrontational what so ever but honestly I should have been because I am so dissatisfied with the nails I received today. The nail tech was not gentle what so ever, she pulled on my hands she would push them away, the nail tech was very aggressive throughout the whole service. I did my best to be quiet and not complain what so ever because she was having a very bad day and I honestly did not want to make it worst. Although it's okay I am very understanding some people are rude and they know how to push your buttons, but you have push through it because at the end of the day it's your job you have to be professional about what ever goes on, that means you can not through a fit when a client of yours is upset with the service, and you can't take that anger out on the next client. Instead take a breather, go outside, take a break do whatever you have to do to calm down. Honestly I would not recommend going here for the lack of professionalism. The nail tech didn't give the service I asked for. She didn't shape my nails the way I wanted them too I wanted square not square round. She didn't clean up my nails what she ever didn't trim them didn't push the cuticle back didn't even really file my nails. read more

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There is a huge numbers game going on here. Prices are slashed on the services menu, but then there has been a price increase above the discounted prices. There is an extra fee added to your service for their recent renovation (?). They routinely send out coupons via text for 10-15% off. When it's time to pay the manager or owner mentally calculates your discount in his head. When I showed them my coupon for 15% off, I was told "I gave you 10%." It is not the same salon it used to be. Every time I go there is an entire new staff. Some with English so poor it's difficult to express to them what you actually want done on your nails. My last few fills the tech was rough with my fingers and my nails were uneven. I paid for the upgraded pedicure with extra massage time but I don't think I got it. The woman in the pedicure chair sitting next to me had her phone on speaker for 30 minutes with a baby crying on the line. I finally asked her respectfully to turn the speaker off. She became very nasty with me. The staff should have stepped in and done that. As a customer, it's my right to enjoy my experience. The vibe is very rushed. Same sad story. Prices skyrocketing and quality tanking. I'm not able to relax here anymore. I won't be returning and I'm looking for a new salon. read more

Love this place! They are always nice. The salon has so many mani and pedi options, waxing options, and they now do microblading. You must ask for Ti Ti...she gives the best massages and always does an excellent paint job. read more

West Belleville Nail Spa - Nail Salons Near Me - Belleville, Illinois

I've gone here twice now and will be going back! Staff is great and very kind! I've had manicures and pedicures and both were great services! read more

West Belleville Nail Spa - Nail Salons Near Me - Belleville, Illinois

The place is convenient and can get busy quite quickly. The best time to walk right in is first thing after they open. The staff are a little slow to greet you which could mean you're awkwardly staring at 10 employees before one of them decides it's his or her turn to help you. They do not speak English fluently so any requests other than the most basic nail terms might be challenging. Prices are average about $30 for a pedicure and $25-$30 for a gel manicure with upgrade options available. parking lot fills up quickly since this is in a tiny strip complex. They do have adorable pedicure chairs for kids read more

West Belleville Nail Spa - Gel manicure. Pretty decent if not a tiny bit messy - Nail Salons Near Me - Belleville, Illinois

I just left from getting an acrylic ombre set. I'm a fairly regular customer. I was that person that didnt go with my instinct and ask for my preferred nail tech. I thought the style I wanted would be a simple ask. For those who have gotten an ombre set, its a multi-step process that is hard to predict the final result until they finish. You put the tip color on first, then move on to the cuticle color. Even after that, your final results aren't truly evident until they file it down and shape it. I knew when he finished it wasn't up to my expectation but I've been getting my nails done for over 20 years so I tend to be particular. I left and when I got outside in natural lighting, it was awful. I was in a store down the street and called and asked for the owner 5 minutes after my service. I was told he wasn't there (I just saw him while I was there). The person on the phone asked what the call as regarding and I advised that i was dissatisfied with my service and want to speak to the owner. A female got on the phone who claimed to be the owner in defense mode from the start. I told her I'm not the type to try to embarrass people but I would like to send pictures of what I asked for versus what I got. She told me he showed me my first nail and i said it was good...now I'm calling to complain. I told her he did not. He showed me the coffin shape. The ombre process doesn't allow the final look to be revealed until the very end, otherwise I would have. I said if you are familiar with ombre nails, you would understand that it's no way to predict. She said, "well what do you want us to do now?" At that point, I knew her goal was to have a power struggle. I wasn't even upset. I just wanted my nails to look at least professional. I said, "you know what, it's clear that customer service is not your priority so don't worry about it. I just won't come back." I also want to add that the acrylic nail tip is actually already separating from my nail bed on my thumb. read more

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My nail was crooked and when I told them he didn't fix it he made it worse.. But one girl made it slightly better i guess but definitely not going back, star nails does so much better read more

Very clean and professional. The employees are not overly friendly, and it can be had to communicate at times, but my nails always look great when I leave and I'm always impressed with the cleanliness. My only complaint is that their services, and what the service includes, is not clearly stated. They have the prices in little books and displayed when you walk it, but sometimes I'm not sure what that service entails. Since there can sometimes be a language barrier, it would be helpful if those were easily accessible. read more

Read all the reviews on Google. The building is nice, but that's all. Service is terrible and they do not know how to do nails!! They are expensive for crap work. I left bleeding, super thick uneven nails, and gel polish they use is terrible quality. The men are rude and when you try to request something like a different shape of nails, length, anything at all your told no. read more

Best nail service I've ever had. Truly the most friendly people I've ever encountered. I came with my mom and my two boys ( ages 10 & 6) and we all got pedicures! Very attentive and kind. Will only come here! Love that they are sweet with kids! read more

West Belleville Nail Spa - They were so kind with my boys! So fun! - Nail Salons Near Me - Belleville, Illinois

I usually come here only when I haven't made an appt somewhere else because the have a lot of workers. I just got a basic pedicure with white polish. I don't know if it's the base coat, but the polish job doesn't look smooth at all. There's no shine to my polish after the topcoat dried either... and my left big toenail is noticeably longer than my right‍ read more

Your typical nail shop. The staff is friendly if they notice you. I've walked in here multiple times without being greeted. I blame it partially to the fact that they were busy and the other half to them not having the proper organization of staff to greet customers. read more

West Belleville Nail Spa - Acrylic nails with gel nail polish. The pink nail color number is 505 and the glitter 136 - Nail Salons Near Me - Belleville, Illinois

One of the worst customer I've witnessed in all my life! My first experience was horrible but I went back a second time, thinking it was just a bad day... BIG mistake! I don't think the people care much for their African American customers.. My mom, daughter, and friend all had bad experiences with this place! Not to mention my daughter's nails popped off within a week of service, they charged me for services not rendered, the color on my toes were messed up and I was made to walk to my seat bare foot after they were polished over! I will NEVER be back! read more

I called to make an appointment and was told to come in at 5:30. I wasn't even seated in a chair until after 6:15. I was then moved to 3 different chairs before someone actually began working on my nails. The girl who did my nails was very nice, but I felt like she was rushing to get to the several other people that had been waiting for well over an hour. My nails are ended up being unevenly shaped. I don't think I'll be back. read more

Did such an awful job. First off, I waited an hour to get my nails done when they said it would only take 30 minutes.. Then, they didn't even do a good job. A five-year old would have done a better job than they did. So disappointed. Will NEVER go back to this place. read more

West Belleville Nail Spa - Did such a bad job. That is right after I got them done. Not even all the way painted to my nail bed. - Nail Salons Near Me - Belleville, Illinois

Great nail place. Friendly people and I'm always able to get in right away. There are always enough people working to fit you in. Detail oriented and a clean, high end environment. read more

Worst pedicure I've ever had. When I walked in they had no customers. All the nail techs were on their phones and two girls argued over who was going to do the pedicure. The girl asked me which pedicure package I wanted. When I didn't want the one with all the extras she became pushy and got upset with me. She didn't even scrub my feet with the pumice bar or put lotion on my feet. Was a complete waste of money. read more

I went here about two or three months ago with a friend because this was my friends go to place for her nails. When I walked in, they had me sit for a few minutes. The wait time wasn't bad at all, BUT the lady who did my gel nails gave me a manicure with it. I specifically told her no at first, but I decided to let her do it since she didn't seem to be stopping after I said no (which was initially what made everything go downhill from there). So, the lady is using her tools to trim my cuticles and she's being really rough and all of a sudden I feel burning where my cuticles are. I look down, and my fingers are bleeding. I asked her to stop because of pain and to be gentler, which she was UNTIL she got to my other hand! After she was done with my nails, my pinkie finger was bruised and burning. While my ring finger was also bruised. I wish I had taken pictures because I'm so disappointed by the service I received. Also, she told me my nails would cost $19 or $18 but she took HER OWN TIP out of the $20 I gave her. I was more than a little pissed off and when I went to see how my friends nails turned out, they looked raggedy and like she had glued them on herself. She told me she didn't have her usual person that did her nails. But, overall I would recommend you go to a smaller nail salon with cheaper prices. I think I'm going to stick with getting my nails done at Walmart. read more

This place was horrible! The girl couldn't understand a word I said. Gave me the wrong color and had to do it over..acting like it was no big deal! Cut me at least 4 times and never acknowledged it! Never again! read more

Bad Service from the time I entered the door until I left. I wanted to try them out since they are only 10 mins from my job. When I walked in the door a heard a voice but didn't know who was speaking to me cause everyone had their head down. I mentioned I wanted to have my eyebrows waxed. Then I just signed in and sat down. One lady finished a manicure and she yelled from the back of the store for me to come back there. She did a horrible job waxing and she did more tweezing then waxing. I will not be coming back here. Sammy Nails did a much better job and the lady that waxed by brows there was very friendly. read more

I'm not sure why there are so many negative reviews. This is my go-to nail shop. The only thing that keeps me from giving 5 stars is that the wait times can be really long - but they're busy on weekends. They usually always do a great job on my nails and the pedicures are so relaxing. read more

New to the area and stopped in for a fill. Worse experience I've ever had. They were extremely rude and their customer service stank. They acted as if they were doing me a favor. My nails looked horrible and the girl pressed to hard with the drill. My nails hurt after she was finished. Waste of money. read more

Been here twice for pedicures, both times during the weekday when it's not too busy. Haven't had to wait either time. Generally good experience, nothing extraordinary, would come back again. read more

I've been going to Nail Spa for a few years - quality service, spa atmosphere, friendly staff, very clean.