Servicio dificiente. No amigable, inutil, y…read morecondescendiente. Lack of ability to explain the process of sending money in an upfront and complete way. Condescending responses and directions. Unfriendly demeanor. Perhaps just towards me... hopefully not towards most who frequent this place of business.

Got here at 4:35, Thursday…read more Sign says 9-6. No lights on, door locked, no sign indicating why. So glad I wasted my time.

I went to Fox Valley Currency Exchange to register a recently-purchased used car. Because of state…read moreregulations for out-of-state auto purchases we weren't able to complete the registration. A very nice woman there explained the situation and gave us directions to the nearest DMV offices, where we were able to get everything done. The customer service was so good at the Currency Exchange that I decided when it's time to get a new sticker for the license plates I'll go there.

Service was professional and straight forward. Other customers were being loud and argumentative,…read morebut the staff mainyained their professionalism

Overall fantastic customer service, I gotta take the time out and say "Maria" older women that I…read moremade business with was a quick transaction. I highly recommend this place if u wanna cash a check etc. thank you for your Help Maria and The Tri-city Currency Exchange

Good luck getting help here. Terrible…read more Welcome to Bizarro World. Someone wrote "a one-star review is too generous" for this place. I agree. You've experienced the efficiency of airport currency exchanges? Well, this isn't that. Awful customer service. I was given mostly evasive non-answers or brush off comments. Apparently, a simple 'yes' or 'no' answer was simply IMPOSSIBLE regarding whether a particular currency can be exchanged for USD. It's a very simple question. And, oh yeah: They HUNG UP on me during my phone call. The woman insisted that they had to make a xerox photocopy of each denomination of the bills to provide to their mysterious 'broker' (unnamed, and unavailable to speak with, even during his stated hours at their shop: 9:00-4:30, M-F). I never saw or heard of something like this in all my prior currency exchanges. She said their fee for doing a currency exchange was 5%-7% of the total amount (really? Not even ridiculously overpriced airport areas are this absurd). Give me a break. Stubbornly unhelpful, both in person and via phone. A repeated theme: 'You have to bring in' the money first. (WHY?) Just please ANSWER a SIMPLE QUESTION. On the phone: "I can't talk about this over the phone." (?) Well, she was asked the same question in person beforehand by my friend, with the same evasive non-answer. It shouldn't be so difficult to get a straight answer. [Her response to my polite incredulity: "That's our process."] Well, Kafka would have more to write about with this "process." If you want a place that will waste your time with playing games, here it is.

the carol stream currency exchange experience was awesome!! Kim was so professional and easy to…read morework with. I had a title exchange transaction and Kim was on top of her game the whole time. the transaction was flawless and outstanding. I would recommend the Carol Stream currency exchange and KIM to anyone who needs to use a currency exchange. Mark E.

It was great, probably the best currency exchange experience I ever had! The staff member was…read morefriendly and knew exactly what I was asking about. She helped me by explaining the letter from Secretary of State and told me what I should be doing to safeguard my car title and keeping this letter in a safe place. I appreciate the easy simple great service that I received.

The same young lady has been working there for years and she's great!!! My only downfall is I went…read moreto get my sticker and tried to pay with credit card and they don't take them, I went there for convenience but was frustrated by this. I think they need to change that policy.

Usually, the people here are really nice and really awesome, I'm just really frustrated by the fact…read morethat I have come to this currency exchange multiple times this week for a sticker and each time they are closed. The first one I could understand was my fault, it was Labor Day... I should've thought about it. But why in the world are you guys closed on Wednesdays, went on your website and everywhere else and says that you guys are open... I literally took off work and drove all the way here just to meet a lock door... This is so annoying.

Out of curiosity, what kind of currency exchange store has no currency to exchange? Drove out of…read moremy way to buy some British pounds, but this location has NO FOREIGN CURRENCY. You can order and pickup in 3-4 days or they told me I could go to Terminal 5 at Ohare Airport. Seriously?

From the owner: West Suburban Currency Exchanges, Inc. (WSCE) is your neighborhood financial hub, serving the…read moreChicago suburbs with over 25 convenient locations. Beyond just check cashing and money orders, we are a licensed agent for the Illinois Secretary of State, expertly handling all your vehicle license and title needs. Our commitment to "going the extra mile" makes us the leading provider of retail financial services, including Vehicle Licenses and Check Cashing. Visit our Villa Park, IL, location to experience the WSCE difference today - fast, friendly, and just around the corner!

They are really nice here. Good prices. Fast easy check cashing, title transfers, etc. The notary…read moreis only $1!!

From the owner: West Suburban Currency Exchanges, Inc. (WSCE) is your neighborhood financial hub, serving the…read moreChicago suburbs with over 25 convenient locations. Beyond just check cashing and money orders, we are a licensed agent for the Illinois Secretary of State, expertly handling all your vehicle license and title needs. Our commitment to "going the extra mile" makes us the leading provider of retail financial services, including Vehicle Licenses and Check Cashing. Visit our Elgin, IL, location to experience the WSCE difference today - fast, friendly, and just around the corner!

I had a great experience here in renewing my mom's car license sticker. We realized that the…read morecurrent sticker had expired a few months back and I needed to drive the car and wanted to be street legal. A neighbor had told me that renewals can be done at a currency exchange. I took a picture of the VIN # and the license plate and that's all you need, well $$ of course! They only accept cash, a check or debit card (with an additional fee). No credit cards. The woman who helped me was very professional and quick to complete my transaction. She answered my questions about installing the sticker and I was on my way! Yeah! Street legal once again!

I came here to get some election documents notarized. I was able to see the Notary right away. Each…read morenotorization was $1. She also alerted me that UPS stores are supposed to have a Notary on duty at all times. This was the cheapest option and also the easiest. Word to the wise if you are looking for a Notary!

Awful place. I went in to title a vehicle I purchased. We recently moved- my license is updated…read morewith the DMV but the physical license has my old address. I offered another State issued ID with the correct address. The clerk tried to tell me that a FOID card is not issued by a state entity. I argued that it is issued by the state police, and she told me that it is issued by "FOID" (). She told me she could accept a lease, Nicor bill or ComEd bill. I have ComEd, but the bill is in my maiden name. We don't have Nicor- we use oil heat. I own the house, but a mortgage statement wasn't good enough for her. The seller had put the date in the day/month/year format, which most countries outside of the US do. Even so, this was also unacceptable. I had another vehicle titled at an insurance agency in Dekalb with zero problems. I will be headed there again today. I'm sorry I wasted my time at the Currency Exchange.

I was at this Currency Exchange a couple of weeks ago. There were 2 employees behind the window…read more The Caucasian woman was EXTREMELY rude. I had completed my transaction. However, upon leaving I remembered that I needed to get another money order. I went back & the woman said very rudely, "What do you want?". I told her that I needed to get another money order. The very nice black woman asked me to go to her to complete my transaction. Thankfully, Walmart offers the same service. Walmart is more expensive, but I am most definitely willing to pay more $ and never frequent the Currency Exchange again. I most definitely feel more welcome at Walmart than at this Currency Exchange.