Every single person I interacted with took the time to explain exactly what was going on and what…read moreto expect. The dentist was really empathetic, took time to get to know me as a person, and I feel like she's walking alongside me to improve my gum health. The whole front desk team was welcoming, Raya (sp?) was a true patient advocate, Nancy (dental assistant) was efficient and kind, and Jasmine (hygienist) was gentle and lovely! Thank you for the quality of the care you provide!

top notch dentist office!!!! the entire office staff was great and very welcoming. i have…read morerecommend this opffice to all of my friends and neighbors.

Horrible experience. They are only interested in upselling expensive treatments that are not…read morenecessary and I clearly stated I did not want. I felt like I was dealing with a used car salesman rather than a dental professional. For example, they went so far as to add Invisalign to my "treatment plan" after I said I was not interested multiple times. The visit felt like a shake down by the mob trying to extort money out of me. They even had front desk staff come into the treatment room to discuss prices and payment options for over $10,000 worth of unnecessary BS. I will NEVER return.

Had a crown that fell out in Nov 2025! Call emergency service & was given an appt for Austell…read moredental! They were so nice on my 1st visit. My teeth was cleaned & I was fitted for a new crown. Now the nightmare begins. Dr.O began to prepare the tooth for the new crown. The assistant kept talking about her lunch & questioning the Dr.about what she will be eating . In the mean time im gagging cause the assistant is not suctioning my mouth. Then Dr O does not have a tool she needs while working on my mouth. Dr. O leaves to get the tool & the assistant follows . Red Flag!!! After 5 minutes they returned & the temporary was put in. Said it will take couple of weeks for the permanent one. Next day I was in throbbing pain! It was Friday & they were close .I suffered all weekend . Call 1st thing Monday & said im in pain, was told to come in. I was seen but not by the Dr. I explained the pain! No xray was given to ck for infecton.i ask for meds for pain or infection! I was told by an assistant that maybe something else is wrong with me!!!! That was it! How rude! I saw my primary care & he was livid. My Dr.help me out with an antibiotic By the end of the week I got a call saying my crown was ready. DR.O put the crown in & smooth it to mesh with my teeth & said if I have problem with the bite come back. Well had to go back cause it felt rough. Didn't see Dr O ! another dental assistant smooth it for me. STILL not happy or COMFORTABLE with this CROWN! IT FEELS TO BIG & IRRATIING THE TOOTH NEXT TO IT! I'm using orajel constantly to numb the discomfort. I will never go there again. Once my insurance paid they were done with me! By the way my insurance was filed & paid Austell dental within 2 wks after the work was done. Also they do ignore calls & messages. Now they had the nerve to send a reminder for my cleaning! No i dont think so!!!

Dr Roos is extremely caring. I went for a second opinion on a crown and was pleasantly surprised…read moreand completely satisfied when he recommended a filling. My tooth fells 100% better. He was very thorough and extremely considerate during the entire treatment. He was very warm and listened to my concerns and addressed them as if it were his own. I recommend him 100%. I'm completely satisfied with the service and procedure I received. I'm so happy someone suggested that I get a second opinion from Dr Roos.

My previous dentist recommended Dr. Roos to me over a year ago. I must say I was reluctant at first…read moreabout going to a new dentist. I was in for a big surprise, Dr. Roos and his staff are warm and professional. There is never a wait and they use the latest technology. Recently, I had a crown for my tooth and I was dreading getting the procedure done. The whole process was painless and they made me comfortable. I have never written a review for a doctor, but I was so pleased I wanted others to know about how good Dr. Roos and his staff are at making a dental office visit less intimidating and painless.

Dr. S is the absolute BEST pediatric dentist. We've been taking my daughter to him since she was 2…read moreand have had the best experience. He made her feel so calm and comfortable while being super informative and helpful. She asks me all the time if she can go back to the dentist! The hygienists are also very friendly and the check in/ check out process is always super quick. Highly highly recommend!

Dr. Aaron is one of the most knowledgeable and skilled pediatric dentist in town. In addition, his…read morecalm demeanor helped reassure my son when he was nervous. My son needed to extract 4 adult premolar teeth, I went to two other oral surgeons for consult (the other oral surgeons not only insisted on doing general anesthesia but also wouldn't listen to any of my concerns). On the other hand, Dr. Aaron was open-minded and willing to listen to our concerns. he got my 12-year-old in on an appointment in two days, and using only local anesthesia, he extracted all 4 teeth within 15 minutes. My son didn't even feel anything and next day he's fine without any swelling. Dr. Aaron is AMAZING to say the least!! I am willing to drive 40 minutes to have my boy see him! Dr. Ross is also wonderful. His office and staff are awesome as well.

I received some fillings The great Dr. does an excellent job with each service. He advises you of…read moreeach step and they check on you afterward Mrs. Brandy(sp) is so sweet & the other ladies. Unfortunately my insurance changed last year and it doesn't include Vibrant Smiles but I could not think about going elsewhere Right now their professionalism is unmatched!

Dr. Rainford has been my family's dentist for almost 10 years. Dr. Chea Rainford and his staff…read morehave always been kind and professional at the point of entry. The environment is kept immaculate and very pleasant. Dr. Ch Rx takes excellent Care of his patients. He is an excellent dental health care professional and I look forward to ONLY seeing him annually as I will work more diligently on my oral hygiene habits. Since I recently got braces I've been visiting Vibrant Smiles monthly and I get an opportunity to observe on a monthly basis and I am even more impressed with Operations. Brandy is very patient with me when I have to reschedule and accommodating as much as possible when I am late. I am particularly impressed with how well the veteran staff works with the new staff and dental assistant interns. While there may be some technical challenges, because they are learning on the job, they are very patient with each other. This prompts me to be patient and understanding because everybody deserves the chance to learn. UPDATE: I appreciate the "new" front office staffers, Kelsie and Giselle they are such a great fit. I came in with a challenge with my bite and requested to see Tiera and they were so accommodating. Tiera carefully and gently met my needs. She managed my anxiety and reassured me through her professionalism and skill. Thank you Dr. Rainford for hiring such an excellent group of individuals. You all take great care of me and my family.

Location: Mabelton GA. In the Publix shopping center…read more When I say I love her, I really do. I've been going to Dr Bell for the past 3 years now and she never disappoints! Dr Bell is the best in the Atlanta area! She is so sweet and very kind. Doesn't make you feel bad at all like some dentists. She's just a very pleasant person to talk to and I enjoy my visits each time I go. Her work is superb, top notch quality! Trust me when I say she's the best...and the proof is she is always busy and it can be hard to get in to see her because all of her patients love her and never cancel.

After a number of instances of having my cleaning rescheduled a a few months back, I reached out to…read moreProvidence, and they got me in with the quickness. As usual, I walked in, and the staff was friendly and communicative. My service was professionally conducted, painless, and thorough. After my cleaning ended, the doc came in and gave me an examination/recommendation to keep me in good standing. Every experience I've had at this facility has been professional, informative, cleanliness is valued, and communication is lighthearted while maintaining business appropriateness. I would recommend!!

I am scared of the dentist, mostly because I used to suck at taking care of my teeth and each visit…read morewas painful. However, at this location I felt really comfortable. EVERYONE was nice. You can tell they take care of the team considering how well they treat their patients. I had to bring my son to the appointment and they were extremely understanding and helpful whenever he was being a kid hahah. I will be 100% returning and voicing my great experience. They're out of network from my insurance and I will still come here, this is an investment I am willing to make. Special shoutout to Lisa, she was indescribably good, and Dr. Nguyen, very professional and non-judgmental. Loved it, 10/10 will recommend

Multiple BILLING ISSUES: I've been a patient at Atlanta West Dentistry for over five years…read more Initially, I was very pleased with their services the staff seemed professional, the reviews were great, and the dental work met my expectations. However, over time, I've encountered multiple ongoing billing issues that have ultimately led to my decision to leave this practice. One of the main issues involved overcharges of hundreds of dollars, primarily by front desk staff (specifically Hailey). These discrepancies were only corrected after I contested the charges using my Explanation of Benefits (EOB). While I appreciated that some credits were eventually applied to my account, these errors continued to occur raising serious concerns about accuracy and transparency. Even after addressing previous issues, the same pattern repeated. I strongly recommend that anyone receiving treatment here carefully review their EOBs and compare them to what they are being charged out-of-pocket. On one occasion, I was told I had fillings done on both tooth #2 and #5, yet I clearly remember work being done only on tooth #2. Despite voicing this, I was still billed for both. When I requested clarification, Robin attempted to explain the charges, but they still did not align with what was billed to my insurance provider. This experience has not only been frustrating but has also led me to question the integrity of some of the billing and treatment practices. It's deeply disappointing after years of being a loyal patient. As a result, I will no longer be returning to Atlanta West Dentistry, and I will be transferring the care of my entire family elsewhere. I'm also advising anyone I previously referred to this practice to check their billing statements closely or consider other options. I hope this review serves as a helpful warning for others to be vigilant and protect themselves from potential overcharges or miscommunication. Look at the details of what was billed to my insurance and then to me out of pocket. I am really considering taking them to small claims court and reporting them to the Board

I've been coming to this office for the past five years or so maybe more. In general I'm a very…read moreboring patient but I have to say I am always satisfied with the cleaning that I get at Dr. Carroll's office. Dr. Caroll himself is very kind. I never really see him for long but he's very personable and he always make sure to answer all your questions. For the record there is private parking that is unpaid and you do have privacy during your visit. I also always appreciate how clean it is and how nice the staff are.

Well, keeping Dr. Carroll as a huge secret is not fair:)). I am Dr. Carroll's patient since 2005…read more Never ever ever ever had any issues with dental care or attitude. In fact, it's a very much family like atmosphere in a super doper modern office. I've been to other modern dental offices. OK comparing with the office of MY dentist. Always helpful, never judgemental with great respect to patient's choices and needs. I moved to another country for a couple of years, came back and bought a new house very very far from Austell. My attempts of trying to find a dental office in Decatur and surrounding areas resulted in total frustration, mistreatment and huge overcharge. Not only for services provided but the ones not provided. Let the Dental Board of Georgia deal with it. i called Dr. Carroll's office. Only one person is there since good old times, others (not many, just an administrator and the hygienist, retired). I was greeted and treated by new stuff as if they knew me all these years. I immediately felt at home. And the issue which at Aspen dental and three more dental offices nobody wanted to deal was, MY dentist, Dr. Carroll, fixed in no time. The issue was at the beginning a loose tooth on a denture based on implants, then the tooth fell out. Oh, yeah, I was accepted by those so called dental offices and their "professionals" could not even identify what was wrong with the tooth (until it fell out:), but charged me big time (insurance has its limits, you know). Just now wrote a $266 to the Aspen Dental... for nothing. Anyway, my tooth is back in! Which is wow. My insurance, tadadadam was charged just $120. I talked with Dr. Carroll about a new denture, mentioned that I can have one done in a different country for a very reasonable price. Let me share the reaction of Dr. Carroll, he said "Go for it". It was me who started complaining about "what ifs" ( the denture with lost tooth was completed in that country). You know what Dr. Carroll said?! Not to worry, just ask the foreign dentist to provide all the information on materials they were to use. Can you believe THAT?! I heard from many American dentist very nasty comments about the dentists from other countries. Not here. High professionalism, total support of the patient. The best, really the very best esthetic dentist ever! Dr. Carroll, I love you, I appreciate you, I have the greatest respect to you. And the way you train your administration team! Please be healthy, please be happy, please, please, please do not ever retire!

The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.

From the moment you walk in the door the staff makes you…read morefeel welcome. My 94 y/o Mom had an infected back tooth. Dr. Levine and assistant Bahra took their time with her, were patient and quite gentle. Cannot recommend enough!

Was in desperate need of a need tooth extraction 10/12/2023. They were the only dentist that would…read moreget me in the same day I called. They staff was very polite and helpful. So grateful and would definitely recommend!!

From the owner: Your Home For Family Dental Care In Mableton, GA. Dr. Mit Brahmbhatt and his team provide a full…read morespectrum of implant dentistry, cosmetic and restorative dentistry, and general dentistry procedures. We welcome new and emergency patients.