I've been coming to West Hills Nails for about three years now, and I've always had a great experience. Julie is my nail technician and she is absolutely amazing! I usually get BioGel every month to month and a half, and my nails always look beautiful and last so well. One of the things I appreciate most is how gentle Julie is, I've never had any issues with pain or discomfort, and my appointments are always kept on time. The salon itself is really nice and has such a pleasant, relaxing atmosphere. They offer complimentary sodas and water, have a huge variety of colors to choose from, and the customer service is always superb. read more

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I went to the nail salon on Saturday. I made an appointment and I arrive 10 minutes early just to find out that the person I had an appointment with took another client all because they said they couldn't confirm the appointment over the phone because I missed the call. They didn't even think to send a text message so I ended up waiting 30 minutes so there's that. Please keep in mind that this nail salon also charges insane prices. Finally I start getting my nails done and the nail tech is literally rushing through the service and I am paying for this service and it is not affordable $62 for a bio gel nail fill just for the bio gel to lift on the cuticle bed less than 24 hours later. I gave a generous tip of $15 so it came out to $77 nearly at $80 and then now already started lifting so now I have to fix it myself. Very frustrating. I will not be coming back here. read more

I had a very disappointing experience at West Hills Nail Spa. When I called to make my appointment, I specifically asked for the technician who usually does my pedicures. I was told she wasn't available, so I asked if they could recommend someone with similar experience. I was assured that a note would be made and that I would be taken care of. Unfortunately, that was not the case. The technician I was assigned seemed unfamiliar with the color I was requesting and struggled to understand what I wanted. The polish application was poorly done, with bubbles and an uneven finish, requiring it to be removed and redone. Even after explaining that I wanted a pearl or shimmery color, I was not given suitable options and ended up with plain white nails--a color I did not want. To make matters worse, the service felt rushed. My pedicure was incomplete, and I never received the foot massage that is normally part of the experience. After spending extra time correcting mistakes, I was quickly sent on my way. I have been a customer for some time, which made this experience especially frustrating and disappointing. I expected much better service and attention to detail. read more

I've been going to see Sarah for 2 years and she always gives me the best manis and is very gentle with my nails!! Service is always very professional. read more

West Hills Nail Spa - Nail Salons Near Me - West Hills, California

Rose is the best for gel pedicures. She takes her time and gets all the skin from around the toes. She makes sure to shape them just how you like them. read more

West Hills Nail Spa - Gel pedicure by rose - Nail Salons Near Me - West Hills, California

As usual, I always get the best service and care here at West Hills Nail Spa. Their French tips are amazing. Their pedicures are like no other and you will not be disappointed. I'm a true patron of this establishment! read more

West Hills Nail Spa - French tip - Nail Salons Near Me - West Hills, California

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I have been coming here for a long time! Best nail salon in the area! Ask for Rose and she is the best!!!! read more

West Hills Nail Spa - I have been coming here for a long time! Best nail salon in West Hills! Ask for Rose and she is best! - Nail Salons Near Me - West Hills, California

Amazing salon for toes or hands !! Love getting Gel-X with JAY, never disappoints. My sister and I have been coming to west hills nail spa for years read more

West Hills Nail Spa - Hawaii nails done by Jay - Nail Salons Near Me - West Hills, California

I have been coming to West Hills Nail and Spa since they opened. Alpha and his team provide Great Customer Service ! I come from Porter Ranch to get my nails done. The nail shop is Always clean . I highly recommend The West Hills Nail Salon! I feel like family whenever I come. I also like the customer pay cash and get $30.00 off after 6 times! 5 STARS rating from me!!! read more

I always have such a great experience here! Peter does amazing pedicures & Anna does beautiful manicures! My nails always come out beautiful. They both pay attention to detail, take their time, and make sure I'm happy with the final result. I highly recommend this place to anyone looking for quality nails and great service! read more

Yaya always does amazing on my gel x and my nails have gotten so long! Such a good vibe here. They treat me well. read more

West Hills Nail Spa - Gel x with design - Nail Salons Near Me - West Hills, California

I have been here twice because it was close and always wanted to check it out. First time my pedicure was underwhelming and he cut my cuticle pretty bad and my gel builder was average for 125. Second visit the lady was rough with my hands I had surgery few weeks back and I asked her to be gentle and she seemed annoyed. Then the gel was so uneven and she cut me pretty bad. Same guy did my toes and cut again. I was charged 7 dollars for nail repair all she did was use nail glue. For 130+ definitely won't be returning. I didn't tip and I'm an avid tipper even when I'm not necessarily happy but this was so bad I just couldn't . So I'll be making the drive to my old place read more

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Will never be returning paid $200 for a mani and pedicure (French tip gel) Just two days later I'm getting bubbles under my nails. It's already lifting. I'm SO disappointed. I'm hoping I don't get "green nail syndrome " read more

West Hills Nail Spa - Nail Salons Near Me - West Hills, California

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love this nail spa Kaylin always does my nails she's the best everyone that does my mani and pedicure always do a great job. Awesome service . read more

Lisa was the best! Super sweet, comforting, and genuine! Will be coming back just for her and her services

Just stopped at West Hills nails and spa for a pedicure and the service was great. There are different packages to select from and variety of colors to choose from. My nail tech was Henry and my daughter's tech was Mimi. They were both professional and friendly. The vibe was relaxing with a few minutes to wait. I got there at 2:45 and was perfect because was not crowded. I definitely recommend. read more

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Best nail salon ever!! I love Cindy and Jay. My go to always all staff are super sweet read more

West Hills Nail Spa - Nail Salons Near Me - West Hills, California

Kathy is awesome!! Always a pleasure to come in and have my nails done. Nice atmosphere....

The nail technicians take great care Very clean and friendly the precision and accommodation are very good read more

My husband and I have been coming here for years! We love coming here. Kathy has been doing my nails, and I always enjoy coming and showing others my nails. I recommend this place to everyone! read more

The best nail salon in the Valley! Always feel taken care of when I come here and the service is always so great.

I absolutely love coming here for the last five years. I have tried other nail salons and this one is always top-notch. It's extremely clean. Everyone does a great job and I'm always happy with my experience. read more

I've come to WHNP for about three years now and I've always returned for Nia and Cindy. The salon is clean!, pretty, and large. Appointments highly recommended. Accepts cash or credit cards, offers a loyalty card, and there's a ton of parking. Nia can execute any style and design and gets me out in 45 minutes max. Cindy is the only person I've gone to in years that actually removes extra skin/ingrown without hurting me. Both are very sweet and polite! read more

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I received the worst service I've ever experienced at this salon. Looking back, I should have paid more attention to the customer service when I first arrived. I tried to give them the benefit of the doubt, but unfortunately this experience ended with multiple toes becoming extremely sensitive and developing blood spots under the nails. The sensitivity was significant enough that even wearing shoes became uncomfortable. I received a pedicure on Sunday, June 14. By Monday, June 15, one gel-polished toenail had come off while I was sleeping. I was annoyed but moved on with my day. Later that evening, a second gel-polished toenail came off, and I noticed a blood spot under one of my sensitive toenails. By Wednesday or Thursday, three toenails had lost their polish and three nails were sensitive with visible blood underneath. I called the salon and spoke with the receptionist. During the call, she appeared to be assisting both me and another customer at the same time. After being placed on hold, I explained what had happened. She thanked me for being polite and offered to have someone redo my nails. I respectfully declined and requested a refund because I was no longer comfortable receiving services there. She told me she was not authorized to issue refunds and that I would need to speak with a manager. I expected to be transferred, but instead was told the manager had already left and would call me the following day. By Friday, I still had not received a call, and by that point four toenails had lost their polish. I returned on Sunday for the appointment that had been scheduled so the remaining polish could be removed. I arrived at 11:31 a.m. for my 11:30 a.m. appointment and asked whether a manager was present. I was told he was not there but that there was a note regarding my situation. I asked whether there was someone available in his absence, as I had not previously been told he was on vacation. I explained that I wanted to resolve the issue and share my experience. During the conversation, I mentioned that I had considered disputing the charge through American Express because I was frustrated by the lack of resolution after spending money on a service that resulted in this outcome. At that point, the interaction became increasingly tense from her side. The receptionist reiterated that she could not issue refunds. I acknowledged that, but continued asking whether someone else could assist. She told me I was being loud; I responded that I had not raised my voice once. I was then asked to leave. Before leaving, I asked that the remaining polish be removed from my toes. That request was not fulfilled, and I was again asked to leave the salon. As a result, I had to seek assistance elsewhere. What disappointed me most was not only the condition of my nails, but also the lack of communication and resolution after I reported the issue. I simply wanted my concerns addressed and a reasonable solution offered. This experience has been especially frustrating because it happened at the beginning of summer and during a time when I was finally starting to feel like myself again after the postpartum period. Based on my experience, I will not be returning and I will be sure to share my concern with entities who will listen. read more

West Hills Nail Spa - Nail Salons Near Me - West Hills, California

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I've been coming here for YEARS! Yaya and Peter are the best. Great variety of services and I'm always so satisfied. Highly recommend!!!

I usually come here and have no complains. Yesterday my daughter and I went in for pedis and gel x for myself. Gelx No complains, they came out very nice loved them! But my pedicure was not as great. First of all she filed too much she cut me, then when I got asked what I wanted as color I said French tip, she then said I couldn't because of how the nails were, filed too much cuts my skin and so I just said I always get French tip. Went with the pink only. My daughter had no complains about her pedicure but then at night the whole polish came right off at night for one of her toes, not sure what happened there. Wasn't going to complain but we obviously paid for the service and are not happy with most, which is upsetting being that it was Mother's Day and getting a pedi is supposed to be relaxing. read more

I've been coming to this nail salon for over 5 years and they are always so amazing! The staff, cleanliness, and service is why I'll continue to come and refer people to try this beautiful salon! :) read more

Mimi and Tracy always makes sure I walk out looking great! great location and well maintained

I love west hill spa. I come here all the time. Reasonable prices. Good customer service. Thanks!

Rose is wonderful. She is very attentive. Really great experience. Needed that hour of relaxation.

This is my go to nail salon every four weeks! Rose always does my bio gel manicure and it's absolutely perfect every time. She has amazing attention to detail and is so sweet. I never have a preference for my pedicure as everyone here does a wonderful job. If you like a very strong foot massage ask for Peter. He's great. read more

Always is a great job on nails and toes. The salon is wonderful for groups and the white and chandeliers make an incredible impression to the eye. Good service pleasant people owner is very friendly. Never been disappointed with the quality and service. All around a five star rating. read more

I've been coming to this nail spot for at least a year now and they never disappoint. Everyone who works there does a phenomenal job and is so kind. The reception desk is always amazingly helpful and so welcoming!!! The atmosphere is gorgeous and clean!!!! Best place to get pampered read more

West Hills Nail Spa - Gel X full set with black French tip - Nail Salons Near Me - West Hills, California

Anthony was great gave me a long great massage and that's hard to find ! This place has always been very clean. I highly recommend

I never used to do mani pedis, but my wife took me one time and I was hooked. Their service and nailsmanship always left me smiling and satisfied. read more

Great quality and staff, easy parking. Did the Gel X and fillable gel and it was great!

Amazing job! Just like the picture I showed her! This is the "bio gel" which is supposed to be sturdier/stronger - feels thicker which is perfect for my thin nails. read more

West Hills Nail Spa - Rose did them - Nail Salons Near Me - West Hills, California

I have been coming to this salon for soo many years now. I've tried so many in the area and this one takes the cake. They have free drinks (soda etc) for clients and accept credit card and venmo for tips - big plus for me who doesn't always have cash. Kelly at the front desk is so accommodating and friendly she makes you feel right at home! read more

My mom booked an appointment for Gel X nails and came in excited to get beautiful, natural-looking nails for Halloween. She explained exactly what she wanted and even picked her colors. Alex who did her nails was constantly on his phone and clearly not paying attention. Instead of doing Gel X, he just did a quick manicure, threw some polish on her natural nails, and then charged her $40! When she mentioned she came in for Gel X, the girl at the front desk actually told her to "go to another salon and ask for Gel X there." She left the salon in tears -- no extensions, no design, nothing close to what she booked or paid for. Completely unprofessional and such a disappointing experience. I would never recommend this place to anyone. read more

West Hills Nail Spa - so unprofessional and so ugly ! - Nail Salons Near Me - West Hills, California

Love this place Feels like home They never disappoint u Always send u with a smile Alex and Adam are the BEST!!! read more

West Hills Nail Spa - My hand - Nail Salons Near Me - West Hills, California